THE ULTIMATE DENTAL PODCAST

Dr David Moffet
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"The Ultimate Dental Podcast" is your weekly dose of inspiration and education in the world of dentistry. Our mission is simple: to provide you with the knowledge, insights, and strategies that will empower you to create a dental practice that thrives in your community. This is the podcast where the world of dentistry meets the world of successful business processes, where thought leaders and industry experts reveal their best tips, tools, and strategies that you can use to help you grow your dental practice more than you ever thought possible.

  1. 3D AGO

    “Optimising Treatment Plans To Unlock Success In Aligner Treatment.”with Sheldon Krancher.

    In this episode of the Ultimate Dental Podcast, Dr. David Moffet welcomes Sheldon Krancher, an expert in aligner therapy, to discuss the challenges and advancements in the field of orthodontics. Sheldon shares his journey from being an Invisalign territory manager to developing solutions that help dentists achieve better results with aligner therapy.He highlights the common pitfalls dentists face, such as the misconception that aligner labs provide clinical diagnoses, which often leads to complications and refinements in treatment plans. Sheldon emphasises the importance of proper diagnosis and optimisation in achieving successful outcomes for patients, drawing from his extensive experience with over 600,000 cases globally.The conversation delves into the barriers that general dentists encounter, including a lack of orthodontic training, technical challenges with software, and communication issues with aligner labs. Sheldon explains how his company addresses these gaps by providing thorough diagnoses and optimised treatment plans, ultimately reducing the need for refinements and improving patient satisfaction.The episode concludes with a discussion on the future of aligner therapy and the importance of educating both dentists and patients about the realities of treatment options.What you will learn:[01:20] Introduction to Aligner Therapy[03:12] Sheldon's Journey in Orthodontics[04:37] Understanding the Diagnosis Gap[10:50] Common Problems in Aligner Therapy[15:17] The Importance of Proper Diagnosis[18:48] Understanding the Aligner Submission Process[19:06] Optimising Treatment Plans for Better Outcomes[23:55] The Role of Education in Orthodontics[28:30] The Future of Aligner Therapy and Industry Trends[32:52] Closing Thoughts on Aligner Treatment and Patient CareTakeaways Proper diagnosis is crucial for successful aligner therapy. Many dentists lack the necessary orthodontic training. Refinements can often exceed the original treatment plan stages. Communication barriers exist between dentists and aligner labs. Experience matters in achieving optimal treatment outcomes.Sound Bites "We've solved this problem over 600,000 times." "There's a sort of dependency on the aligner lab." "Good results are a function of proper diagnosis."

    42 min

  2. FEB 11

    “Transforming Dental Care: The Patient Concierge Approach” with Dee Dee Reid.

    In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dee Dee Reid, a seasoned dental professional with thirty seven years of experience. Dee Dee shares her journey from a dental assistant to a consultant, emphasising the importance of building trust with patients and creating a patient-centric experience.She introduces the concept of a patient concierge, which focuses on enhancing patient relationships and communication. The conversation also covers overcoming financial barriers, the role of treatment coordinators, and the significance of effective communication in dentistry.Dee Dee highlights the transformative power of comprehensive care and the need for training and coaching within dental teams to improve patient outcomes.What you will learn:[01:20] Introduction to Dee Dee Reid's Journey in Dentistry[06:54] Building Trust and Relationships with Patients[10:15] The Importance of Comprehensive Dentistry[13:58] Creating a Positive Patient Experience[17:13] Overcoming Financial Barriers in Dentistry[27:31] Creative Financing in Dentistry[30:10] Patient Concierge Training Success[32:29] The Power of Patient Perspectives[32:30] Building Trust Through Connection[35:18] The Human Element in Dentistry[36:39] Focusing on Patient Needs[37:29] Developing Communication Skills[39:32] The Role of Practice in Dentistry[40:51] Implementing New Skills in Practice[41:29] The Business of Dentistry[42:33] Building Long-Term Patient Relationships[44:28] Training for Transformation[47:06] Creating Lasting Change in Patient Care[48:14] The Impact of Dentistry on Lives[51:00] Empowering Patients of All AgesTakeaways Dee Dee Reid has 37 years of experience in dentistry. She started as a dental assistant and progressed to coaching and consulting. The concept of a patient concierge is to enhance patient experience and trust. Building trust with patients is crucial for successful dental care. Treatment coordinators play a vital role in patient communication and care.  Creating a patient-centric experience leads to better outcomes. Financial barriers can be overcome with creative payment options. Effective communication is key to understanding patient needs. Connection with patients enhances their overall experience. Training and coaching are essential for dental teams to improve their skills.Sound Bites "I want people to beg me for a root canal." "It's about asking questions to their questions." "It's not about us, it's what they have."

    56 min

  3. FEB 4

    “Navigating The Future Of Dental Technology.” with Dr Lorne Lavine.

    In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr. Lorne Lavine, a former dentist and periodontist turned long time tech guru, discussing the intersection of dentistry and technology.Lorne shares his journey from practicing dentistry to becoming a consultant in dental technology, emphasising the importance of cybersecurity, data backup strategies, and the rise of AI in dental practices.The conversation also covers the challenges dentists face with practice management software and the need for proper training and risk assessments in their practices. Lorne provides insights into the evolving landscape of dental technology and offers advice for dentists looking to navigate this complex field.What you will learn:[03:14] Lorne Lavine's Journey from Dentistry to Tech Guru[09:07] The Evolution of Dental Technology and Ransomware[10:44] Backup Strategies: Local vs. Cloud Solutions[12:44] Why Dentists are Targets for Cybercrime[15:27] The Importance of IT Professionals in Dental Practices[19:54] The Rise of AI in Dentistry[22:10] Navigating the Tech Landscape: Resources for Dentists[27:39] The Impact of AI on Administrative Tasks[32:05] Digital Scanners: The Future of Impressions[35:51] The Importance of Risk Assessments in Dental Practices[41:51] Choosing the Right Practice Management Software[47:48] Conclusion and Contact InformationTakeaways Lorne Lavine transitioned from dentistry to technology consulting. Ransomware has become a significant threat to dental practices. Dentists need to invest in IT professionals for cybersecurity. AI is revolutionizing administrative tasks in dental practices. Proper training is essential for staff to adapt to new technologies. Digital scanners are replacing traditional impressions in dentistry. Regular risk assessments are crucial for compliance and bsecurity. Choosing the right practice management software is vital for efficiency. Dentists should be proactive in understanding their technology needs. The dental technology landscape is constantly evolving, requiring ongoing education.Sound Bites "What a long strange trip it's been." "You can use AI to learn about AI." "It's a great time to be a dentist."

    54 min

  4. JAN 28

    “Navigating the Challenges of Dentistry.” with Dr.Harry Marget.

    In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr. Harry Marget, a retired dentist with over 53 years of experience. They discuss Harry's journey from starting hi practice in East Bentleigh in Melbourne to expanding it significantly, navigating the challenges of corporate dentistry, and ultimately selling his practice.Harry shares insights on risk-taking, marketing strategies, and the importance of belief in achieving success. He also reflects on his transition to retirement and his new passion for winemaking, emphasising the power of manifestation and commitment in both business and personal endeavours.What you will learn:[01:20] Introduction to Dr. Harry Margat's Journey[03:06] Starting Out in East Bentley[06:10] Challenges of Early Practice[09:53] Expanding the Practice[13:48] Risk and Growth Strategies[16:35] Navigating the Corporate Landscape[19:33] The Evolution of Dental Practices[22:01] Resisting Corporatization[25:38] Transitioning to Retirement[27:34] Specialty Practices and Recruitment Strategies[29:41] Negotiating Business Sales and Partnerships[31:24] Challenges in Corporate Takeovers[33:12] The Importance of Mindset in Business[35:37] Manifesting Success Through Belief[44:41] The Journey of Winemaking[51:38] Reflections on Life After DentistryTakeaways Harry Marget has over 53 years of experience in dentistry. He started his practice in East Bentleigh with limited resources. Risk-taking was essential for the growth of his practice. Harry expanded his practice to include multiple locations. He faced challenges with corporate dentistry but resisted offers to sell. Harry believes in the power of manifestation and belief in success. Marketing strategies played a crucial role in his practice's growth. Harry's journey reflects the importance of adaptability in business. He emphasises the significance of commitment and hard work.

    55 min

  5. JAN 21

    “Unlocking the Secrets of Teeth Whitening.” with Stephen Douglas.

    In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Stephen Douglas, a leading expert in teeth whitening in Australia. Stephen shares his journey from the paper industry to becoming a prominent figure in dental whitening, discussing the evolution of the boutique whitening industry and the importance of patient experience and education.He emphasises the need for dental practices to identify whitening opportunities among their patients and the significance of effective marketing strategies. The conversation also covers the differences between in-chair and take-home whitening, managing sensitivity, and the importance of high-quality whitening trays.Stephen concludes by offering insights on how dental practices can better engage with their patients regarding whitening treatments.What you will learn:[01:20] Introduction to Stephen Douglas and His Journey[05:50] The Evolution of Teeth Whitening in Australia[11:26] The Boutique Whitening Experience[14:59] Understanding Patient Value in Whitening[20:02] Identifying Whitening Opportunities in Dental Practices[22:53] The Future of Whitening: In-Chair vs. At-Home[24:04] The Timing of Teeth Whitening[25:44] Home vs. In-Chair Whitening: The Best Approach[27:19] Understanding Sensitivity in Teeth Whitening[28:49] The Risks of Over-Whitening[29:42] The Importance of Quality Whitening Trays[31:47] The Future of Dental Technology: 3D Printing[33:22] Marketing Strategies for Dental Practices[35:50] Bridging the Communication Gap with PatientsTakeaways Stephen Douglas transitioned from the paper industry to dental whitening. Teeth whitening was previously unregulated, allowing anyone to sell it. Legislation changes impacted the teeth whitening market in Australia. The buying experience is crucial for patients seeking whitening. Patients often want immediate results, like porcelain white teeth in an hour. In-chair whitening may not be the best option for all patients. Bad whitening trays can lead to poor outcomes. Sensitivity is a common concern in whitening treatments. Many patients are unaware of their whitening options. Effective marketing should focus on patient outcomes, not just products.Sound Bites "t's not the right way to whiten." "You can't rule out sensitivity." "Bad trays, bad outcomes."

    44 min

  6. JAN 14

    “Why Systems Are The Key To Maintaining Quality In Business.”with Ishan Galapathy.

    In this episode of the Ultimate Dental Podcast, Dr. David Moffat interviews Ishan Galapathy, who shares his journey from Sri Lanka to becoming an Australian based consultant in local and global business processes.They discuss the importance of having effective systems in place to improve productivity and profitability in businesses, and in dental practices. Ishan emphasises the need for employee engagement, the balance between automation and personal interaction, and the significance of creating memorable customer experiences.The conversation highlights the necessity of standardisation and continuous improvement in business operations, and particularly how this relates into the practice of dentistry as a business.What you will learn:[01:20] Introduction to Systems and Processes[03:55] Ishan's Journey: From Sri Lanka to Consulting[06:16] The Importance of Employee Engagement[08:42] Real-World Examples of Process Improvement[11:18] The Human Factor in Automation[13:34] Lessons from the Food Industry[15:50] The Role of Communication in Business[18:28] The Impact of Equipment on Productivity[20:35] Maintaining Human Touch in Business[27:38] The Personal Touch in Business Communication[29:36] Efficiency vs. Personalisation in Service[31:37] The Importance of Thank You Notes[33:41] Maximising Productivity in Dental Practices[36:37] Creating a Seamless Patient Experience[39:28] The Value of Experience in Service Industries[42:27] Paradigm Shifts in Business Growth[45:13] Establishing Standards for Consistency[49:15] The Need for Daily Reviews and Team CollaborationTakeaways Small tweaks at the grassroots level can result in huge changes. Investing in people is crucial for productivity. Engaging employees can unlock their potential and improve efficiency. Automation should not replace the human touch in service industries. Daily reviews can help identify and fix issues in processes. Creating memorable experiences can lead to customer loyalty. Standardisation is key to maintaining quality and efficiency. Understanding employee frustrations can lead to better workplace dynamics. Dentists should focus on maximising their time and productivity. Continuous improvement is essential for long-term success.Sound Bites "Small tweaks can result in huge changes." "Engaging employees unlocks their potential." "Standardisation is key to efficiency."

    55 min

  7. JAN 7

    “The Financial Challenges Facing Dentists Today And Into The Future.” with Jay Malik

    In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews United States based accountant Jay Malik, who specialises in working with dentists. They discuss the evolution of Jay's practice, the challenges faced by dentists today, including the impact of Dental Service Organizations (DSOs), profitability, and overhead in dental practices.They also explore the changing landscape of dental education, patient expectations, and the influence of social media on the profession.The conversation highlights the importance of financial management and the need for dentists to focus on wealth creation rather than distractions that can lead to financial strain.What you will learn:[01:20] Introduction[03:12] Jay Malik's Journey into Dental Accounting[06:37] Challenges Facing Dentists Today[09:36] The Impact of DSOs on Dental Practices[13:07] The Changing Landscape of Dental Practice Ownership[16:49] The Ethical Dilemmas in Dentistry[19:43] The Influence of Insurance on Patient Expectations[22:20] The Future of DSOs and Dental Practices[26:04] Corporate Influence on Dental Practices[27:56] Single vs. Multiple Dental Practices[30:26] Partnerships and Equity in Dental Practices[33:02] The Impact of Personal Relationships on Dentistry[35:06] Financial Stress and Lifestyle Expectations[37:16] Consumerism and Financial Decisions in Dentistry[40:23] The Role of Social Media in Dentistry[44:34] Conclusion and Resources for DentistsTakeaways Jay Malik focuses exclusively on dentists, a niche that has proven beneficial. The profitability of dental practices has decreased due to various market changes. Many dentists are burdened with high student debt and financial pressures. DSOs are changing the landscape of dental practices, often negatively impacting profitability. Dentists often lack financial education, leading to poor financial decisions. Social media influences patient expectations and perceptions of dentistry. The divorce rate among dentists is notably high, often due to financial stress. Dentists are often targeted by shady sales practices due to their higher income. Effective financial management is crucial for long-term success in dentistry. Dentists should focus on building wealth rather than chasing quick financial gains.Sound Bites "Riches are in niches." "Dentistry is a grudge buy." "95% of US dentists overpay in tax."

    48 min

  8. 12/30/2025

    “The Growing Shift From Reactive To Preventive Dentistry.” with Dr Tom Larkin.

    In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr Tom Larkin, a dentist from Lexington Kentucky, who discusses the evolution of dentistry from a reactive model to a preventive model. They explore the importance of holistic approaches, patient education, and the need for dentists to build strong relationships with their patients. Tom shares insights on the economic aspects of dental practices, the role of technology, and the future trends in dentistry, emphasising the need for change in dental education and practice management. What you will learn:[01:20] Introduction to the Changing Landscape of Dentistry[02:49] The Shift from Reactive to Preventive Dentistry[05:27] The Role of Policy and Prevention in Dentistry[08:13] The Demand for Holistic Health Solutions[10:45] Understanding the Barriers in Dentistry[12:09] The Importance of Patient Education and Relationships[13:42] Key Health Issues: Gum Disease and Sleep[16:18] The Impact of AI and Technology in Dentistry[18:49] The Future of Dental Practices and Relationships[21:17] The Importance of Continuous Learning in Dentistry[25:26] Understanding Patient Retention and Value[27:12] The Importance of Patient Education[30:16] Integrating Advanced Technologies in Dentistry[33:08] The Future of Dental Implants[37:11] The Connection Between Oral Health and Overall Health[41:47] The Need for Systemic Change in DentistryTakeaways Preventive care is essential for a healthier future. Patients are increasingly becoming more knowledgeable about their health. Building relationships with patients enhances care. Holistic approaches in dentistry can improve health outcomes. Education is crucial for both patients and dentists. Salivary testing can provide valuable health insights. The dental industry is facing economic challenges. Technology can enhance patient care and practice efficiency. Understanding patient retention is key to practice success. Change in dental education is necessary for future growth.Sound Bites "he healthcare system is broken." "Patients know more than you think." "Patients want to be listened to."

    48 min
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About

"The Ultimate Dental Podcast" is your weekly dose of inspiration and education in the world of dentistry. Our mission is simple: to provide you with the knowledge, insights, and strategies that will empower you to create a dental practice that thrives in your community. This is the podcast where the world of dentistry meets the world of successful business processes, where thought leaders and industry experts reveal their best tips, tools, and strategies that you can use to help you grow your dental practice more than you ever thought possible.

Information

  • Creator
    Dr David Moffet
  • Years Active
    2024 - 2026
  • Episodes
    82
  • Rating
    Clean
  • Copyright
    © Dr David Moffet
  • Show Website
    THE ULTIMATE DENTAL PODCAST