Nurse Rosa's INsights

Rosa Hart

Rosa Hart interviews healthcare stakeholders to find out what needs they see in their specialty and learn about their proposed methods to meet them. Anyone can complain, but this podcast is for possibility thinkers who are ready to create solutions.

  1. 22h ago

    Live at Magnet 2026: Making Every Nurse AI Ready with Rich Kenny

    Healthcare is changing fast, and nurses need a seat at the table where AI decisions get made. In this episode, hear from Rich Kenny, Vice President of AI and Digital Health Programs at the American Nurses Association, to talk about what it really means for nurses to be “AI ready.” Rich started his career as a flight nurse and now leads ANA’s work on artificial intelligence. With a $5 million grant from the Johnson & Johnson Foundation and Google.org, his team is setting out to train 250,000 nurses in AI literacy, with a focus on nurses in underserved and rural communities. As Rich puts it, there’s no other profession whose voice is needed more right now in shaping these technologies. We talk about why AI readiness is less about knowing everything and more about curiosity and the confidence to ask questions, why designing for nurses in rural and under-resourced settings lifts the whole profession, and how nurses can keep compassion, advocacy, and connection at the center of care as technology evolves. Whether you’re a bedside nurse, a nurse leader, or a healthtech founder building tools for clinicians, this conversation is for you. And stay tuned for more coverage from the Magnet Conference in Chicago. Timestamps 0:00 Rich Kenny’s new AI and digital health leadership role 1:32 The $5 million, three-year AI literacy grant 3:17 From flight nursing to informatics and AI 5:47 A goal to train 250,000 nurses 7:12 AI fluency means confidence to ask questions 8:23 Why AI readiness may mean staying curious 10:32 Nursing experience with ambiguity can inform AI 11:46 Why nursing voices must protect the human element Connect with Rich Kenny on LinkedIn American Nurses Association: nursingworld.org About Your Host Rosa Hart, BSN, RN, SCRN, FLAA, is a former Neuro ICU nurse and stroke nurse navigator, podcast host, speaker, and author of Speak Up, Start Now. Nurse Rosa’s INsights brings you conversations with the nurses, leaders, and innovators changing how healthcare works. 📖 Get Speak Up, Start Now on Audible or Kindle 📲 Follow @NurseRosaSpeaks on social media 👍 Like, subscribe, and share this episode with a nurse who needs to hear it

    Live at Magnet 2026: Making Every Nurse AI Ready with Rich Kenny
  2. 1d ago

    LIVE from ANCC Magnet & Pathway 2026 with Katie Boston-Leary

    Recorded live at the ANCC Magnet & Pathway Conference 2026 in Chicago. Most people still picture nurses as the ones carrying out the doctor’s orders. Dr. Katie Boston-Leary has spent about 33 years proving that picture wrong. In this episode of Nurse Rosa’s INsights, I sit down with Katie, a former chief nursing officer and now Senior Vice President of Equity and Engagement at the American Nurses Enterprise, right in the middle of the Magnet buzz. We get into what the public misses about nursing, why you’re still a nurse after you leave the bedside, and why technology keeps missing the mark when nurses aren’t in the room where it’s designed. Katie calls the EHR nursing’s biggest broken promise, and we talk honestly about systems that end up taking nurses away from patients and the moral stress that comes with it. We also cover AI, and why nurses should help shape it rather than push it away. Then it gets personal. Katie shares what happened when she pushed back as a nurse leader, including with a physician CEO, and why she’d do it again even when she didn’t win. Her take: not every story has to be a success story to be worth telling, and not everything is a microwave situation. Whether you’re a bedside nurse, a nurse leader, a health tech founder, or someone who builds the tools nurses use every day, this conversation is for you. Timestamps 0:16 Welcome, live from the Magnet conference 1:04 Katie’s journey, from CNO to senior VP 3:24 Closing resource gaps so nurses can be their best 4:26 Next-gen nurses and Katie’s advocacy 5:14 What the public gets wrong about nurses 6:48 “Not a nurse anymore?” Rosa’s leap from her W-2 job 7:35 Leaving the bedside and being a nurse wherever you work 9:30 Why tech and innovation miss the mark without nurses 10:45 The EHR, nursing’s biggest broken promise 12:44 Less time with patients and the moral stress that follows 13:11 AI and nursing: design it, don’t reject it 14:07 Stepping into rooms where nurses weren’t invited 14:33 Speaking up as a nurse leader 15:21 Root cause analyses and follow-up work that lands on nurses 16:38 Lab results, “nagging and flagging,” and med reconciliation 18:12 Pushing back when the CEO is a physician 19:40 Speaking up when you don’t get the outcome you want 20:18 Agency, integrity, and stories that aren’t success stories 21:01 “Even if I lose this battle, I will be back” 23:09 Persistence in innovation: not everything is a microwave situation 23:18 What teams want from leaders: remove the boulders 24:03 Closing and an invitation to next year’s conference Key takeaways Nurses are far more than task doers; healthcare roles depend on each other. Technology fails when nurses aren’t part of designing it. Speaking up and staying persistent are part of leadership, even when you don’t win. A nurse is a nurse wherever they practice. About Dr. Katie Boston-Leary Katie Boston-Leary has been a nurse for about 33 years and is a former chief nursing officer. She joined the American Nurses Enterprise in 2020 and rose from director to Senior Vice President of Equity and Engagement, where her focus is closing resource gaps so nurses can do their best work and building the strongest nursing workforce possible. Connect with Katie Katie Boston-Leary on LinkedIn American Nurses Association: nursingworld.org Resources mentioned ANCC Magnet & Pathway Conference: magnetpathwaycon.nursingworld.org About your host Rosa Hart, BSN, RN, SCRN, FLAA, is a nurse, speaker, podcaster, and author of Speak Up, Start Now, available at nurserosaspeaks.shop and on Amazon. Follow along @NurseRosaSpeaks When did YOU speak up, even if it didn’t go your way? Tell us in the comments, and share this episode with a nurse who needs to hear it.

    LIVE from ANCC Magnet & Pathway 2026 with Katie Boston-Leary
  3. 4d ago

    Solving Transitions of Care with Dr. Steve Boslovich - CMO, PointClickCare

    What if the number that matters most for an older patient isn't their age? Geriatrician Dr. Steven Buslovich, Chief Medical Officer for Senior Care at PointClickCare, joins host Rosa Hart, RN to talk about frailty, the messy handoff from hospital to post-acute care, and why ambient AI should be built for nurses and CNAs, not just physicians. This episode is sponsored by PointClickCare. Dr. Buslovich has spent his career on the receiving end of the hospital transfer packet. He shares how losing his mother and uncle within days of each other brought his grandparents into his daily life and led him to geriatrics. He explains how measuring frailty cut hospitalizations and lawsuits in the facilities he led, and how that work grew into Patient Pattern. He and Rosa also get into the quality-of-life conversations that often never happen before a procedure, and whether AI efficiency will protect clinician time or just add more patients to the load. In this episode: (00:16) Meet Dr. Steven Buslovich, geriatrician and CMO for Senior Care at PointClickCare (01:35) "Lazy people do everything twice" (03:11) Growing up with grandparents and becoming a geriatrician (06:00) What is frailty? Physiological age vs. chronological age (07:30) Data-driven conversations with families (08:37) The missing piece in U.S. healthcare (12:09) From problem to tech company: the start of Patient Pattern (12:35) Streamlining the "manila envelope" with digital referrals (17:00) A dedicated practitioner EHR for post-acute care (18:08) Ambient AI scribing for nurses and CNAs (20:30) The power of narrating care at the bedside (23:29) Protecting clinician time (26:13) The $1 billion question: a single source of truth for clinical data (28:55) Polypharmacy and medication reconciliation (29:10) Closing and how to connect Connect: Dr. Steven Buslovich: PointClickCare: https://pointclickcare.com Learn more: PointClickCare www.pointclickcare.com Facebook: https://www.facebook.com/PointClickCare Instagram: https://www.instagram.com/lifeatpointclickcare/ X: https://x.com/PointClickCare LinkedIn: https://ca.linkedin.com/company/pointclickcare Like, subscribe, and comment with who should answer the next Billion-Dollar Question! Connect with ⁠Rosa Hart⁠ Get or Gift a copy of her book: “Speak Up, Start Now”  on ⁠Audible or Kindle⁠ Follow @NurseRosaSpeaks on your favorite social media platform Subscribe for weekly conversations on AI in healthcare, hospital innovation, nursing leadership, and the future of health technology. Available on Spotify, Apple Podcasts, YouTube, and all major podcast platforms.

    Solving Transitions of Care with Dr. Steve Boslovich - CMO, PointClickCare
  4. Oct 19

    The Nurses Preventing Readmissions with Catherine Terry

    What if there was a nurse whose whole job was making sure patients don’t end up right back in the hospital? Catherine Terry started as a CNA in her small Texas hometown and is now Chief Nursing Officer at Sound Physicians, where she champions the Clinical Performance Nurse (CPN) role. In this episode, she shares the patient who gave her a handmade doll in 1997 that still sits on her desk, why she walked away from a leadership title to take a frontline job, and how she became Sound Physicians’ first CNO without ever wanting to lead. We also get into the so-called nursing shortage, the RaDonda Vaught case and license protection, who carries the liability when AI makes clinical decisions, and how real-time patient feedback at the bedside builds trust and gets patients home safely. If you’re a CNA, LVN, or RN wondering where your career can go, or a healthcare leader trying to cut readmissions, this one’s for you. Timestamps 0:00 Introduction: Catherine’s journey from CNA to CNO 1:30 Meet Catherine Terry, CNO at Sound Physicians 2:18 What is a Clinical Performance Nurse? 3:37 How the CPN role works day to day 4:29 Who can become a CPN? (No advanced degree needed) 4:45 The 6 to 8 month onboarding and the analytics nurses never learn in school 5:31 Rosa’s own CNA origin story 6:20 Why the CNA years shaped Catherine’s whole career 7:08 The doll from 1997: a patient she never forgot 8:00 Lessons from being a one-on-one sitter 9:12 Advice for LVNs: “Keep your eyes wide open” 10:23 Creating an LVN partner role at Sound Physicians 10:43 ANA opening membership to LPNs and LVNs in 2027 and the return of team nursing 11:41 Why bedside leadership wasn’t enough 12:55 Finding Sound Physicians while working graveyard in the ER 14:09 The interview that showed her patient problems are the same everywhere 14:51 Stepping out of leadership and leading from the front 16:16 Growing from frontline CPN to regional VP 19:20 Becoming Sound Physicians’ first CNO in 2018 20:24 “Chat with Cats”: staying connected to a remote team 21:46 What is Sound Physicians? 23:16 CPNs are on site, not remote, plus the Ambassador CPN role 25:46 Working on planes vs. resting on planes 27:32 The billion-dollar question 28:12 Investing in proactive, preventive care after COVID 29:37 Funding community-based nursing roles nurses can afford to stay in 30:45 The myth of the nursing shortage 31:05 License protection and the RaDonda Vaught case 32:00 AI and who carries the liability 33:10 How the work environment has changed for new nurses 34:28 The “one good idea” that became real-time patient feedback 35:30 How real-time feedback builds trust and smoother discharges 37:20 Why the team approach matters 37:41 Closing and how to connect with Catherine Connect with Catherine Terry on LinkedIN Email: cabshire@soundphysicians.com Sound Physicians: soundphysicians.com About Your Host Rosa Hart, BSN, RN, SCRN, FLAA, is a former Neuro ICU nurse and stroke nurse navigator, podcast host, speaker, and author of Speak Up, Start Now. Nurse Rosa’s INsights brings you conversations with the nurses, leaders, and innovators changing how healthcare works. 📖 Get Rosa's book: Speak Up, Start Now 📲 Follow @NurseRosaSpeaks on social media 👍 Like, subscribe, and share this episode with a nurse who needs to hear it

    The Nurses Preventing Readmissions with Catherine Terry
  5. Oct 12

    Making Nursing Human Again with Angel Bozard

    Is there really a nursing shortage, or are we just making nursing too hard to stay in? Nurse leader Angel Bozard of VirtuAlly joins me to talk about how virtual nursing is taking the paperwork off bedside nurses, bringing experienced nurses back into the workforce, and helping patients feel truly heard. Angel shares how the nurses who cared for her and her blind father inspired her career, why she went back to nursing school with three kids at home, and how a rural maternal fetal medicine program sparked her passion for virtual care. We get into 24/7 virtual observers, 45-minute admissions that uncover what busy bedside conversations can miss (including suicidal ideation), and why the average nurse’s experience has dropped from 15 years to just 2. Plus, Angel answers the billion-dollar question: what would she do to fix nursing’s future? If you’re a nurse, nurse leader, or anyone curious about where healthcare technology is headed, this one’s for you. ⏱ Timestamps 0:55 Angel’s Background: Charleston, SC & Telehealth Leadership 1:21 The Nurses Who Cared for Angel & Her Blind Father 2:54 Going Back to Nursing School with Three Kids 3:31 From Bedside to Leadership 3:51 The Spark: Virtual Care for Rural Maternal Fetal Medicine 4:38 How the Pandemic Shattered Healthcare & Sped Up Virtual Care 5:27 Finding Virtual Ally: Culture & Innovation 6:18 Taking Administrative Burden Off Bedside Nurses 8:00 Nurses as Taskmasters: The Paperwork Problem 8:41 Virtual Care Is Not About Replacing Nurses 9:36 Bringing Back Legacy Nurses Through Care Team Models 11:11 Virtual Care for ED Boarders & Critical Access Hospitals 12:59 Mentorship Through Cameras: Experienced Nurses Teaching at the Bedside 13:58 VirtualAlly Provides the People, Not Just the Tech 14:53 Virtual Observers: 24/7 Monitoring from Command Centers 15:31 Virtual Nurses Working from Home: Admissions & Discharges 16:19 Thorough 45-Minute Admissions Without Bedside Distractions 17:10 Uncovering Suicidal Ideation Through Focused Conversations 17:54 Behavioral Health: Where Virtual Care Fills the Gap 19:33 Why Trust at Admission Shapes the Whole Hospital Stay 20:46 Shorter Length of Stay & Better Patient Experience 21:49 Lower Turnover: Nurses Feel Supported Again 23:40 Restoring Humanity to Healthcare Through Technology 24:22 The Billion-Dollar Question 25:33 Where the Question Came From: American Nurses Foundation Philanthropy Study 27:07 Angel’s Answer: Make Nursing Rewarding Again 28:52 The Real Shortage: Inhumane Conditions, Not a Lack of Nurses 30:13 Average Nurse Experience Dropped from 15 Years to 2 31:27 CAVRN Certification & Virtual “Website Manner” 33:10 Joint Commission Accreditation for Virtual Ally 34:33 The Future: Technology as a Tool, Not the Answer 35:23 Closing & How to Connect with Angel 🔗 Connect Angel Bozard on LinkedIn Learn about CAVRN (Certified Acute Care Virtual Registered Nurse) certification: https://www.msncb.org/CAVRN/Certification Follow Rosa: @NurseRosaSpeaks

    Making Nursing Human Again with Angel Bozard
  6. Oct 5

    Ambient AI for Senior Care with Julia Rizhevsky, VP PointClickCare

    Ambient AI for Senior Care with Julia Rizhevsky, VP - PointClickCare This episode is sponsored by PointClickCare. Julia Rizhevsky didn't start in healthcare. She built her product management career at American Express, Mastercard, and Amazon's AI team before being pulled into the industry. Now she leads Vox Advantage, PointClickCare's ambient AI documentation tool built specifically for skilled nursing, not adapted from hospital workflows. In this conversation, Rosa and Julia dig into the real cost of documentation burden (nearly three hours of a twelve-hour shift spent charting instead of with residents), how Vox Advantage listens during care encounters and turns them into structured notes while keeping nurses in full control of sign-off, and why tools built for physicians rarely translate cleanly to nursing homes. Julia also shares her "billion-dollar idea": a universal, real-time data exchange to fix the dangerous information gaps that happen during transitions of care. Timestamps: 0:16 — Intro: welcome to Nurse Rosa's Insights, show's mission 0:35 — Guest intro: Julia Reshevsky, VP of Product & AI Strategy at PointClickCare, leads Vox Advantage 1:41 — Julia's path into healthcare: from fintech/Amazon AWS AI team to senior care 3:32 — Personal connection: her mother was an RN; discovering PointClickCare and senior care's overlooked impact 5:32 — The documentation burden: nearly 3 hours of a 12-hour shift spent charting instead of with residents 5:56 — How Vox Advantage works: ambient AI listens during care encounters and generates structured progress notes 9:10 — Nurse retains authorship — can edit/review before signing; results in more complete records 10:03 — Catching safety issues: detecting micro-changes/trends across shifts that could be missed manually 11:03 — How it's deployed: mobile app (not a wearable), future potential for always-on ambient listening 12:19 — Why hospital-style ambient AI doesn't easily transfer to skilled nursing: structured notes vs. narrative notes 14:28 — Comparing to physicians' head start with Dragon dictation; nurses historically excluded from that tech 15:36 — What makes a good beta-testing site; iterative feedback loop with engineers/AI researchers 18:07 — The "billion-dollar question": Julia's pick — universal real-time data exchange for care transitions 20:03 — Discussion on gaps in current data-sharing (fax machines, manila folders, inconsistent records) 22:26 — Standardizing information exchange; incentives and existing infrastructure for interoperability 23:48 — Closing thoughts and how to connect with Julia (LinkedIn, pointclickcare.com) or become a beta site 24:35 — Outro: call to action for listeners Connect with Julia: LinkedIn Learn more: PointClickCare www.pointclickcare.com Facebook: https://www.facebook.com/PointClickCare Instagram: https://www.instagram.com/lifeatpointclickcare/ X: https://x.com/PointClickCare LinkedIn: https://ca.linkedin.com/company/pointclickcare Like, subscribe, and comment with who should answer the next Billion-Dollar Question! Connect with ⁠Rosa Hart⁠ Get or Gift a copy of her book: “Speak Up, Start Now”  on ⁠ Audible or Kindle⁠ Follow @NurseRosaSpeaks on your favorite social media platform Subscribe for weekly conversations on AI in healthcare, hospital innovation, nursing leadership, and the future of health technology. Available on Spotify, Apple Podcasts, YouTube, and all major podcast platforms.

    Ambient AI for Senior Care with Julia Rizhevsky, VP PointClickCare
  7. Sep 21

    Breaking Up Big Medicine: The Prior Authorization Crisis

    What happens when the companies that profit from denying care also decide what care you get? Nurse Rosa sits down with Hannah Garden-Monheit and Emma Freer, senior fellows at the American Economic Liberties Project and leaders of the Break Up Big Medicine Coalition, to talk about their report on prior authorization. Hannah shares the personal story behind her work: her father's cancer, his amputation, and the prior auth denials that followed. Emma explains the moral injury clinicians feel when paperwork pulls them away from the bedside. Together they walk through the numbers, the policy fixes, and what nurses, clinicians, and patients can do right now about a system that too often works against the people it's supposed to serve. Timestamps 0:00 Welcome and guest introductions 1:12 Hannah's personal story: her father's cancer, amputation, and United Healthcare's prior auth denials 2:26 The Kafkaesque bureaucracy: "This is unreasonable, but I don't know how to fix it" 3:17 The inherent conflict of interest: insurers save money by denying care 3:37 Nurse Rosa on preventable disability and the economic cost of denied care 3:48 Emma on moral injury among healthcare professionals pulled away from the bedside 5:16 Heartbreaking stories: a cancer patient missing chemo infusions, migraine medication abruptly denied 5:18 Collecting patient stories at earful.us/c/prior-auth 6:19 The $32 billion annual paperwork cost, and why insurance-funded studies ignore it 8:14 What the American Economic Liberties Project does across all industries 9:30 Prior authorization as one symptom of a deeper disease in healthcare 10:00 Nurse Rosa on the moral injury of knowing treatment exists but being blocked from delivering it 10:49 Prior auth paperwork consumes the equivalent of 99,290 full-time physicians, more than the entire clinician shortage 12:29 What you can do: call your representatives, share your story, advocate for reform 14:05 Nurse Rosa on the reality of advocacy: it's on your own time and your own dime 15:31 The Break Up Big Medicine Coalition: 27 member organizations and growing (join at breakupbigmedicine.com) 16:26 The bipartisan Break Up Big Medicine Act (Sens. Warren and Hawley) and what it would do 17:09 Does this work extend to food and agriculture? Similar monopolist playbooks across industries 19:21 The $1 billion question: Emma's answer is to ban prior authorization and free patients and clinicians 20:48 Hannah's answer: invest in antitrust and consumer protection enforcement of existing laws 22:55 Don't miss the report: Emma recommends Hannah's personal foreword, and Hannah leaves us with a killer stat 24:04 Medicare Advantage vs. Traditional Medicare: 50 million vs. 600,000 prior auth determinations, and Medicare Advantage costs 22% more per patient 25:48 How to share your story at earful.us/c/prior-auth (open indefinitely, and you control your privacy) 26:42 How to reach Hannah and Emma: breakupbigmedicine.com 27:23 Closing, like and subscribe, and find Nurse Rosa at "Nurse Rosa Speaks" on all platforms Links: Break Up Big Medicine Coalition: breakupbigmedicine.com Share your prior authorization story: earful.us/c/prior-auth Follow Nurse Rosa on LinkedIn and all social media: @NurseRosaSpeaks

    Breaking Up Big Medicine: The Prior Authorization Crisis
  8. Sep 15

    Cost & Care: Aligning Incentives with Dr. Hamad Husainy, CMO at PointClickCare

    This episode is sponsored by PointClickCare. What if two doctors could treat ten patients with the exact same outcome, one spending $100,000 and the other spending a million, and get paid the exact same amount? Dr. Hamad Husainy says that's the broken math at the heart of American healthcare. About the guest:  Dr. Hamad Husainy, Chief Medical Officer at PointClickCare and a practicing emergency medicine physician with more than 15 years on the front lines. Dr. Husainy shares how his career moved from EMS and staffing to the payer side of healthcare, and now to leading PointClickCare's acute and payer strategy.  The conversation covers what draws clinicians toward "macro" problem-solving, why care transitions are one of the biggest sources of risk and error in the system, and how technology and human commitment together (not either alone) can close the gaps patients fall through. Dr. Husainy also answers Nurse Rosa's signature billion-dollar question: how he'd spend a $1 billion grant to align quality and cost across healthcare. Timestamps: 0:00 — Intro to Nurse Rosa's Insights podcast 0:31 — Meet Dr. Hamid Husseini, CMO of PointClickCare 1:30 — Hamid's background and path into healthcare 1:36 — Family of doctors, EMS roots, and finding his "macro" passion 3:59 — Balancing an executive role with still practicing as an ER doctor 4:43 — Why the macro work is really about the people it impacts 7:35 — What Hamid is working on at PointClickCare (closing care transition gaps) 10:04 — The Billion-Dollar Question: aligning quality and cost 12:10 — Value-based care vs. fee-for-service incentive mismatches 14:49 — Lessons from EMS: aligning incentives to actually help patients 16:52 — Final thoughts: it will take people and technology to fix healthcare 17:44 — Connect with Dr. Husseini on LinkedIn 18:02 — Follow Nurse Rosa Speaks + episode wrap-up Connect: Dr. Hamid Husainy: LinkedIn: https://www.linkedin.com/in/hamad-husainy-do-facep-44053620/ Learn more: PointClickCare www.pointclickcare.com Facebook: https://www.facebook.com/PointClickCare Instagram: https://www.instagram.com/lifeatpointclickcare/ X: https://x.com/PointClickCare LinkedIn: https://ca.linkedin.com/company/pointclickcare Like, subscribe, and comment with who should answer the next Billion-Dollar Question! Connect with ⁠Rosa Hart⁠ Get or Gift a copy of her book: “Speak Up, Start Now”  on ⁠Audible or Kindle⁠ Follow @NurseRosaSpeaks on your favorite social media platform Subscribe for weekly conversations on AI in healthcare, hospital innovation, nursing leadership, and the future of health technology. Available on Spotify, Apple Podcasts, YouTube, and all major podcast platforms.

    Cost & Care: Aligning Incentives with Dr. Hamad Husainy, CMO at PointClickCare
5
out of 5
7 Ratings

About

Rosa Hart interviews healthcare stakeholders to find out what needs they see in their specialty and learn about their proposed methods to meet them. Anyone can complain, but this podcast is for possibility thinkers who are ready to create solutions.

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