The Relay

Gabriel Stiritz

You're invited to join The Relay where you’ll be listening to the top talent in legal. Our audience consists of forward-thinking leaders who are passionate about leveraging technology and AI to enhance their practice. Our listeners are owners and C-suite at personal injury, SSD, medical malpractice, consumer class action, mass torts, and employment law firms. This is a unique opportunity to enhance your firm with like-minded professionals aiming to elevate their firms to new heights.

  1. S3, E5: "It's Nothing But a Thing" — Jacob Malherbe on Building an AI-Powered Law Firm

    Jun 26 ·  Video

    S3, E5: "It's Nothing But a Thing" — Jacob Malherbe on Building an AI-Powered Law Firm

    AI is everywhere—but very few law firm owners have actually rebuilt their business around it. In this episode of The Relay, Gabriel Stiritz sits down with Jacob Malherbe, founder of Mass Tort Ad Agency and one of the earliest pioneers of Facebook advertising for plaintiff law firms, to explore what happens when AI moves beyond experimentation and becomes part of your daily operations. After reducing his agency from 20 employees to just five through AI-powered workflows, Jacob shares how he's built custom AI agents to monitor advertising performance, automate repetitive work, generate creative assets, and uncover entirely new ways for law firms to find clients. More importantly, he explains why AI isn't replacing lawyers—it's removing the repetitive work that keeps them from doing their best work. In this episode: How Jacob rebuilt his agency using AI-powered workflows Why AI should augment judgment—not replace it The difference between AI chatbots and AI agents How custom AI tools are changing legal marketing Practical ways law firm owners can begin using AI today Why every firm should start by solving one repetitive problem How AI can help firms grow while serving more clients Whether you're just beginning to explore AI or looking for practical ways to improve your firm's operations, this episode offers a real-world look at what AI implementation actually looks like inside a successful business.

    29 min
  2. S3, E4: Why 80% of Legal Demand Still Goes Unserved

    Jun 9 ·  Video

    S3, E4: Why 80% of Legal Demand Still Goes Unserved

    What happens when a trial lawyer gets so frustrated with a broken legal process that he decides to rebuild it from scratch? In this episode of The Relay, Gabriel Stiritz sits down with Eric Voogt, founder of Proof and former trial lawyer, to discuss how technology is reshaping legal services, why operational efficiency matters more than ever, and what the future of law firms may look like in an era of AI, automation, and private equity investment. After spending more than two decades practicing law, Eric experienced firsthand the inefficiencies of service of process—the critical but often overlooked step of ensuring defendants receive legal notice. That experience led him to build Proof, now one of the largest service-of-process networks in the country. But this conversation goes far beyond process serving. Together, Gabriel and Eric explore how technology is expanding access to legal services, why many law firms are still resisting change, and what it will take for the profession to serve more clients in the years ahead. In this episode: Why Eric left legal practice to build Proof How technology is transforming legal operations Where AI helps law firms—and where humans remain essential The rise of legal tech, MSOs, and private equity-backed firms Why operational efficiency is becoming a competitive advantage The challenge of serving the 80% of legal demand that currently goes unmet What modern law firm leaders should be doing to prepare for the future Whether you're a solo practitioner, managing partner, or legal industry operator, this episode offers a practical look at how technology, scale, and innovation are changing the business of law.

    25 min
  3. S3, E3 - What Personal Injury Law Firms Can Learn From DoorDash

    Jun 3 ·  Video

    S3, E3 - What Personal Injury Law Firms Can Learn From DoorDash

    What can a personal injury law firm learn from DoorDash? More than you might think. In this episode of The Relay, Gabriel Stiritz sits down with Viraj Bindra, Founder and CEO of Finch Legal and former DoorDash product leader, to explore how lessons from one of the fastest-growing technology companies in the world are reshaping law firm operations. Before launching Finch, Viraj spent nearly a decade helping scale DoorDash. Today, he's applying those same operational principles to personal injury law firms—helping firms increase capacity, improve client experience, and say "yes" to more cases without dramatically increasing overhead. Together, Gabriel and Viraj discuss why the future of personal injury law may belong to firms that obsess over operations, client communication, and execution—not just marketing or litigation. In this episode: What personal injury law firms can learn from DoorDash's growth strategy Why "selling the work, not the software" became Finch's core thesis How operational bottlenecks prevent firms from taking more cases The role of AI in legal services—and why outcomes matter more than technology How leading firms are reducing costs while improving client experience Why pre-litigation is becoming a competitive advantage The importance of specialization, focus, and operational excellence Whether you're a solo practitioner looking to scale, a growing firm evaluating operational efficiency, or an established law firm leader thinking about the future of legal services, this episode offers a fresh perspective on what separates the highest-performing firms from everyone else.

    38 min

Ratings & Reviews

About

You're invited to join The Relay where you’ll be listening to the top talent in legal. Our audience consists of forward-thinking leaders who are passionate about leveraging technology and AI to enhance their practice. Our listeners are owners and C-suite at personal injury, SSD, medical malpractice, consumer class action, mass torts, and employment law firms. This is a unique opportunity to enhance your firm with like-minded professionals aiming to elevate their firms to new heights.