The Property Edge Podcast

Land Services SA

The Property Edge Podcast from Land Services SA explores the technology, AI, and data giving Australia's real estate and property leaders their edge.Join host Rob Turnbull as he interviews top agents and industry heavyweights, discovering the platforms they use, where they see technology taking the industry, and what data they value most. Through thought-provoking conversations, we delve into how industry leaders balance cutting-edge tools with the essential human elements of property transactions.Whether you're a seasoned professional or new to the field, each episode offers valuable insights and actionable strategies to enhance your real estate practice and stay ahead in this dynamic industry. Learn more and sign up for our newsletter at www.propertyedge.app

  1. 12/08/2025

    14. Bridging the Agency-Conveyancer Gap | How Tech Enables Seamless Settlements | Kylie Dillon (Realtime Conveyancer)

    In this episode of the Property Edge Podcast, we speak with Kylie Dillon, CEO of Realtime Conveyancer, about one of the most overlooked parts of the real estate transaction: settlement. Kylie explains why conveyancing is still a friction point in the property journey, what today’s buyers and sellers expect, and how automation, digital workflows and smarter compliance tools are reshaping the role of conveyancers and agents alike. If you're a real estate principal, sales agent, property manager, or PropTech leader, you’ll come away with a clearer understanding of where the industry is heading—and how to future-proof your agency. What we cover: -Why the conveyancing process often feels like a “black hole” for agents and clients -How digital conveyancing and workflow automation reduce errors, delays, and compliance risk -Why re-keying data is one of the biggest problems in real estate transactions -The shifting expectations of buyers and sellers in a digital-first property market -AML/VOI compliance changes coming to the industry—and what they mean for agencies -How stronger communication between agents, conveyancers, brokers and lenders leads to better client outcomes -What to look for when choosing PropTech partners (and what to avoid)   00:00 Introduction and Episode Overview 00:41 The Role of Conveyancers in Real Estate Transactions 01:52 Digital Transformation in Conveyancing 02:55 Addressing Risks and Efficiency in Real Estate 06:51 The Importance of Communication and Trust 08:51 Compliance and Future Trends in Conveyancing 13:46 Integration and Future of Real Estate Technology 17:42 Conclusion and Final Thoughts The Property Edge Podcast from Land Services SA connects real estate agents with the ideas, technology and AI opportunities that can be brought into their own businesses to drive further success. Visit www.propertyedge.app/the-property-edge-podcast to see other episodes, see episode summaries and read transcripts. Learn about South Australia's locally made property research platform, Property Edge, at www.propertyedge.app

  2. 11/04/2025

    13. Futureproofing Your Agency | Building Human-Centric Teams in the Age of AI | Mark Lands (Lands Real Estate)

    In this episode of the Property Edge Podcast, Rob speaks with Mark Lands, a Real Estate Principal and Auctioneer from Lands Real Estate. They discuss the future of real estate, looking ahead to 2030, and how technology, particularly AI and automation, will impact the industry. A great episode for anyone wanting to take a step back and look at the big picture of how any real estate agent (or agency) can be preparing their business for the opportunities and changes that tech acceleration will bring. The discussion emphasises the importance of human connection and the evolving skill sets needed in real estate. Mark shares insights from his 22-year career, highlighting the balance between automation and personal relationships, the shifting roles within agencies, and how real estate professionals can prepare for the future. The conversation also touches on the challenges of managing distractions, the qualities that make top performers in the industry and identifies the two things any agent needs to balance for real success. 00:00 Introduction and Podcast Overview 00:41 Welcome and Guest Introduction 01:39 Mark Lands' Background and Business Journey 02:24 Future of Real Estate in 2030 04:22 Impact of Technology and AI on Real Estate 15:46 Skills and Qualities for Success in Real Estate 21:57 Final Thoughts and Conclusion The Property Edge Podcast from Land Services SA connects real estate agents with the ideas, technology and AI opportunities that can be brought into their own businesses to drive further success. Visit www.propertyedge.app/the-property-edge-podcast to see other episodes, see episode summaries and read transcripts. Learn about South Australia's locally made property research platform, Property Edge, at www.propertyedge.app

  3. 06/15/2025

    10. Consumer Behavior Intelligence | Leveraging REA's Data Insights for Agent Success | Luke Dore (REA Group)

    What if realestate.com.au isn't just a listings portal, but a behavioural database mapping every buyer and vendor in Australia? In this episode, Luke Dore, National Customer Training Manager at REA Group, reveals how 13 million monthly users are creating the largest property intent database in the country—and how agents can tap into those insights. Luke shares how REA reverse engineers successful buyer journeys, using AI to predict transaction likelihood before buyers even know they're ready. We explore the shift from FOMO to FOBO (fear of better options), why buyer decision-making has extended from 34 to 44 weeks, and how 66% of sellers start without a preferred agent. Key takeaways: Speed wins listings, reviews are essential (76% of sellers research them), authenticity beats production value in videos, and REA's data shows pay-to-play advertising delivers measurable results. 00:00 Introduction and Market Trends 00:43 Welcome and Guest Introduction 01:14 Understanding Realestate.com as a Behavioral Database 02:56 Customer Personas and Behavioral Insights 07:08 Identifying and Attracting Potential Sellers 11:15 Importance of Reviews and Agent Profiles 15:57 Effective Lead Response Strategies 18:49 The Power of Video in Real Estate 26:28 AI and Future Trends in Real Estate 31:07 Conclusion and Final Thoughts The Property Edge Podcast from Land Services SA connects real estate agents with the ideas, technology and AI opportunities that can be brought into their own businesses to drive further success. Visit www.propertyedge.app/the-property-edge-podcast to see other episodes, see episode summaries and read transcripts. Learn about South Australia's locally made property research platform, Property Edge, at www.propertyedge.app

  4. 05/21/2025

    9. Digital Signing & Identity in Property | AML Compliance as a Competitive Advantage | Lara Paholski (Livesign)

    In this episode of the Property Edge Podcast, host Rob Turnbull of Land Services SA is joined by Lara Paholski from Livesign. They discuss the evolution of electronic signing and digital identification in real estate transactions, the challenges of maintaining compliance, and the impact of upcoming anti-money laundering legislation. Lara shares her journey from co-founding a digital identity company to leading Livesign and highlights how agencies can proactively adopt new technologies to streamline operations and ensure compliance, ultimately enhancing client trust and experience.   00:00 Introduction and Welcome 01:04 Meet Lara Paholski: From Kadina to Livesign 02:03 The Role of Technology in Real Estate 03:02 The Evolution of Signatures and Digital Identity 03:48 Compliance and Anti-Money Laundering Legislation 04:16 Digital Witnessing Solutions 07:09 Seamless Integration and Compliance 07:39 Adopting New Technologies in Real Estate 09:49 Conclusion and Farewell The Property Edge Podcast from Land Services SA connects real estate agents with the ideas, technology and AI opportunities that can be brought into their own businesses to drive further success. Visit www.propertyedge.app/the-property-edge-podcast to see other episodes, see episode summaries and read transcripts. Learn about South Australia's locally made property research platform, Property Edge, at www.propertyedge.app

  5. 03/10/2025

    8. Real Estate Marketing Evolution | Streamlining Agent Efficiency | Todd Alexander (Ray White)

    In this episode Todd Alexander, Head of Marketing at Ray White Corporate joins the podcast and delves into all things marketing. He discusses marketing technology for real estate agencies, including insights on Ray White's One System, their Canva integration, and other tools that enhance agent productivity and maintain consistent brand standards.  There are plenty of practical recommendations that agencies large and small can learn from, including on the significance of customer experience surveys, the use of data, and the evolving role of AI and machine learning in the real estate industry. 00:00 Introduction and Episode Overview 00:41 Meet Todd Alexander: Journey to Ray White 02:45 Ray White One System: Enhancing Efficiency 04:07 Canva Integration: Consistency in Marketing 08:37 Customer Experience and Nurture Cloud 10:40 Setting Up a New Agency: Essential Tools 15:07 Balancing Paid and Owned Ecosystems 17:26 The Role of Data and Analytics 22:46 AI in Real Estate: Current and Future Impact 26:37 Closing Remarks and Thank You The Property Edge Podcast from Land Services SA connects real estate agents with the ideas, technology and AI opportunities that can be brought into their own businesses to drive further success. Visit www.propertyedge.app/the-property-edge-podcast to see other episodes, see episode summaries and read transcripts. Learn about South Australia's locally made property research platform, Property Edge, at www.propertyedge.app

  6. 01/19/2025

    7. Data Mastery in Real Estate | The Value of Clean Databases | Tristan Lovell (GoList)

    We speak with proptech veteran Tristan Lovell as he discusses the importance of maintaining clean databases in real estate, exploring how outdated and unorganized data can hinder an agency's operations. Tristan shares his extensive 20-year journey in prop tech and his experiences with companies like AgentBox and Rita. The podcast highlights strategies for database management, the benefits of using specialised teams, and the potential technological advancements coming in 2025 to streamline real estate processes. Key topics include the significance of maintaining accurate and current data, leveraging AI to enhance prospecting, and the importance of integrating different platforms for optimal functionality. 00:00 Introduction and Episode Overview 01:02 Guest Introduction: Tristan Lovell 01:30 Tristan's Journey in PropTech 03:03 The Importance of Data in Real Estate 04:12 Challenges with Real Estate Databases 06:31 Solutions for Database Management 13:35 Integrating Platforms for Efficiency 16:14 Future Trends in PropTech 20:09 Conclusion and Contact Information The Property Edge Podcast from Land Services SA connects real estate agents with the ideas, technology and AI opportunities that can be brought into their own businesses to drive further success. Visit www.propertyedge.app/the-property-edge-podcast to see other episodes, see episode summaries and read transcripts. Learn about South Australia's locally made property research platform, Property Edge, at www.propertyedge.app

About

The Property Edge Podcast from Land Services SA explores the technology, AI, and data giving Australia's real estate and property leaders their edge.Join host Rob Turnbull as he interviews top agents and industry heavyweights, discovering the platforms they use, where they see technology taking the industry, and what data they value most. Through thought-provoking conversations, we delve into how industry leaders balance cutting-edge tools with the essential human elements of property transactions.Whether you're a seasoned professional or new to the field, each episode offers valuable insights and actionable strategies to enhance your real estate practice and stay ahead in this dynamic industry. Learn more and sign up for our newsletter at www.propertyedge.app