Healthcare Journeys - An S2M Health Podcast

S2M Health
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S2M Health presents stories from across the healthcare landscape, chronicling personal and professional journeys that shape the industry. In "Healthcare Journeys," we highlight the experiences of professionals, from executives, clinicians and coders, who play a vital role in improving patient care and the business of healthcare. Through these stories, we showcase the triumphs, challenges, and lessons learned along the path to healthcare innovation and improvement.

  1. DEC 20

    Ep.23 - James Dismond I Healthcare Journeys I S2M Health Podcast

    Send us a text 🎙️ Meet James Dismond — A Leader Redefining Compassionate Care at Life’s Most Critical Moments James Dismond is the CEO of MiraSol Health, where he leads with a deep commitment to empathy, dignity, and comfort for individuals and families navigating some of life’s most challenging moments. His leadership is rooted in the belief that healthcare should be as human as it is effective. With more than a decade of experience across public and private nonprofit healthcare organizations throughout the Southeast, James brings a thoughtful, forward-looking approach to care delivery. His work has transformed how hospice, palliative, and grief care services are accessed—expanding reach, strengthening support systems, and ensuring patients and families feel truly seen and supported. Under James’s leadership, MiraSol Health has remained at the forefront of best practices, driven by innovation, community partnerships, and an unwavering dedication to quality. His focus on organizational growth, service excellence, and mission-driven leadership continues to raise awareness around compassionate care and ensure that critical resources are available when they are needed most. This episode of Healthcare Journeys explores leadership, empathy in healthcare, and what it truly means to build systems that prioritize people over processes—especially at the moments that matter most. ✨ Exclusively, only on Healthcare Journeys! Don’t miss this opportunity to gain insights from a leader dedicated to making healthcare more effective, accessible, and patient-focused. 🎧 Streaming on all platforms. Podcast link in the comments. #HealthcareJourneys | A Podcast by S2M Health

    27 min

  2. NOV 30

    Ep.22 - Aaron Burnett I Healthcare Journeys I S2M Health Podcast

    Send us a text 🎙️ Meet Aaron Burnett — The Digital Strategist Redefining Patient Engagement in the Age of AI Aaron Burnett is the Founder & CEO of Wheelhouse Digital Marketing Group, an agency trusted by some of the most regulated industries—including healthcare, medical devices, insurance, and even NASA—to drive meaningful, compliant, and measurable digital transformation. Over the past decade, Wheelhouse has helped healthcare organizations of all sizes navigate the increasingly complex world of patient acquisition, digital visibility, and data-constrained marketing. Their work, including large-scale strategies for a 150-site healthcare group, is known for balancing performance with strict privacy and compliance standards. Aaron joins Healthcare Journeys to discuss a critical shift happening right now: Value-based care organizations cannot achieve outcomes without effective patient engagement—and engagement starts long before the first appointment.   With AI reshaping SEO, search behavior, and online discovery (including recent findings that 99% of Google health questions now surface AI Overviews), healthcare leaders must radically rethink how patients find information, access services, and choose providers. In this episode, Aaron breaks down:  • How compliant, data-efficient digital marketing improves patient access  • Why ethical engagement matters for value-based care  • How AI is rewriting the rules of discovery, trust, and consumer decision-making  • What true partnership between healthcare providers and digital teams looks like  • And why patient experience today begins before the patient ever walks in Aaron’s perspective brings a powerful new angle to the intersection of care delivery, digital innovation, and patient empowerment. ✨ Exclusively, only on Healthcare Journeys! Don’t miss this opportunity to gain insights from a leader dedicated to making healthcare more effective, accessible, and patient-focused. 🎧 Streaming on all platforms. Podcast link in the comments. #HealthcareJourneys | A Podcast by S2M Health

    36 min

  3. NOV 26

    Ep.21 - Bob Lachance I Healthcare Journeys I S2M Health Podcast

    Send us a text 🎙️ Meet Bob Lachance — Entrepreneur, Operator, and the Mind Behind Two of the Most Trusted VA Companies in Real Estate & Healthcare Bob Lachance is a powerhouse entrepreneur with more than 20 years of global business-building experience, known for founding and scaling companies that transform the way organizations operate.  After co-founding FortuneBuilders, Inc.—one of the nation’s top real estate education and mentorship platforms—Bob went on to build REVA Global and REVA Global Medical, two industry-leading virtual assistant staffing companies that support real estate investors, healthcare organizations, and businesses worldwide.  Today, his companies empower thousands of clients to streamline workflows, close operational gaps, and grow with precision. A strategic thinker with an exceptional ability to turn vision into execution, Bob brings deep expertise in systems, processes, business development, and team building.  His leadership is grounded in discipline and resilience—qualities he honed long before entrepreneurship, during his 8-year professional ice hockey career across the U.S. and Europe, following his time as a member of the 1995 NCAA National Championship Boston University Hockey Team. In this episode of Healthcare Journeys, Bob shares how technology, virtual staffing, and operational design are reshaping healthcare efficiency—and what leaders must do today to build scalable, future-ready teams. ✨ Exclusively, only on Healthcare Journeys! Don’t miss this opportunity to gain insights from a leader dedicated to making healthcare more effective, accessible, and patient-focused. 🎧 Streaming on all platforms. Podcast link in the comments. #HealthcareJourneys | A Podcast by S2M Health

    21 min

  4. NOV 20

    Ep.20 - Tristan White I Healthcare Journeys I S2M Health Podcast

    Send us a text 🎙️ Meet Tristan White — Founder, Culture Builder & One of Australia’s Most Trusted Voices in People-First Leadership Tristan White is the Founder & CEO of The Physio Co, an organization that spent 11 consecutive years ranked among Australia’s 50 Best Places to Work—a rare achievement built on an unshakeable commitment to people, culture, and purpose.  What started in 2004 as one physiotherapist with a vision to transform senior healthcare has grown into a celebrated service delivering 300,000+ physiotherapy consultations a year to help Australian seniors stay mobile, safe, and happy. A qualified physiotherapist with an MBA and advanced leadership credentials from MIT’s Entrepreneurial Masters Program, Tristan has become one of Australia’s leading thinkers on workplace culture. He shares his frameworks and philosophies widely through The Culture Is Everything Blog (ranked among Australia’s 25 Best Business Blogs), his book Culture Is Everything, and his leadership podcast Think Big, Act Small. Today, Tristan leads The Culture Collective, an online community that helps leaders build connected, confident, high-performing teams—drawing from two decades of building and scaling one of the most values-driven healthcare organizations in the country. From reimagining elder care to redefining what a great workplace feels like, Tristan’s work sits at the intersection of purpose, leadership, and real-world operational excellence.  He lives in coastal Victoria with his wife KW and their four kids—and remains deeply passionate about helping leaders grow, evolve, and build workplaces people are proud to belong to. This episode explores leadership, culture, senior care, and the power of doing the small things well—every single day. Tune in to hear Tristan's leadership journey on Healthcare Journeys by S2M Health.

    29 min

  5. NOV 18

    Ep.19 - Jim Carlough I Healthcare Journeys I S2M Health Podcast

    Send us a text Meet Jim Carlough 🎙️ The latest episode of Healthcare Journeys by S2M Health features a conversation with Jim Carlough—an award-winning Chief Sales Officer, bestselling author, and one of the most respected leadership voices in healthcare and SaaS today. The discussion offers a refreshing diversion from coding topics, bringing deeply insightful perspectives on leadership, culture, and high-performing teams. As a special gesture to the Healthcare Journeys audience, Jim has offered a unique giveaway:  👉 The first five people to comment on the YouTube episode will receive a free, autographed copy of his bestselling leadership book.  S2M Health will be monitoring the comments and ensuring the winners are shared with Jim directly. Jim brings over 25 years of C-suite experience across healthcare, SaaS, and BPO, including leadership roles at mPulse, Cognizant, Access Healthcare, and Perot Systems. In 2025, he was recognized as Chief Sales Officer of the Year by the International Association of Top Professionals for his transformational leadership, record-breaking sales performance, and people-first approach. At mPulse, Jim has:  • Architected a KPI-driven enterprise sales strategy powering 1+ billion healthcare conversations annually • Led double-digit ARR growth through strategic partnerships and market alignment • Collaborated with C-suite and product leaders to build scalable digital health solutions that improve outcomes and deliver measurable ROI He is also the author of the Amazon best-selling book The Six Pillars of Effective Leadership, rated 4.9/5 on Goodreads. Through the pillars—Integrity, Focus, Empathy, Compassion, Humor, and Stability—Jim provides practical frameworks for modern leadership that resonates with teams at every level. As a keynote speaker and mentor, Jim inspires audiences with his real-world approach to team performance, change management, and leading with humanity. His mission is to help leaders build cultures rooted in trust, clarity, and meaningful impact. Tune in to hear Jim’s leadership journey on Healthcare Journeys by S2M Health.

    36 min

  6. NOV 6

    Ep.18 - Joy Dasgupta I Healthcare Journeys I S2M Health Podcast

    Send us a text Meet Joy Dasgupta 🎙️ Deep-tech entrepreneur. Business transformation veteran. Explainable-AI pioneer. With a career spanning leadership roles at HP and American Express, Joy Dasgupta has spent decades transforming global supply chains and operations.  Now, as CEO of Gyan, he’s taking on one of the biggest challenges of our time — making artificial intelligence trustworthy, transparent, and truly enterprise-ready. Gyan is a new kind of AI architecture — built from the ground up for organizations with zero tolerance for hallucinations, IP risks, or data privacy gaps. In a world where AI often feels like a black box, Gyan ensures every output is: 🔹 Explainable — every insight is traceable to a reliable source. 🔹 Accountable — decisions are transparent and verifiable. 🔹 Sustainable — optimized to reduce the massive energy footprint of today’s models. In sectors like healthcare, where the cost of a mistake is measured in lives, Joy’s vision for Gyan is game-changing — creating AI that organizations can truly trust. He believes the future of AI isn’t about building bigger models. It’s about building better ones — human-centric, context-aware, and purpose-driven. 📅 Tune in to hear Joy’s journey from enterprise transformation to explainable AI innovation, on Healthcare Journeys by S2M Health.

    31 min

  7. SEP 23

    Ep.17 - Ganesh Padmanabhan I Healthcare Journeys I S2M Health Podcast

    Send us a text Meet Ganesh Padmanabhan 🎙️ From a small town in Southern India to the cricket field, from mechanical engineering to a long career in tech across Asia and Corporate America, and now as a founder — Ganesh Padmanabhan has lived a journey defined by relationships, resilience, and reinvention. Today, he is building the most ambitious project of his lifetime — Autonomize AI. Ganesh believes that healthcare doesn’t lack data — it lacks context, actionability, and velocity. Despite decades of digitization, information still struggles to translate into faster access, affordable care, and improved outcomes. That’s the gap Autonomize AI is closing. 🚀 With compound AI agents, Autonomize AI is: Accelerating clinical development with dynamic, intelligent trial operationsDelivering precision care by unlocking patient insights across silosEquipping healthcare teams with AI copilots for smarter, faster decisionsBuilding a global healthcare knowledge graphCreating an Ironman suit for every knowledge worker — amplifying intelligence, reducing burdenGanesh isn’t just automating healthcare. He’s autonomizing it — designing a future where every decision is intelligent, timely, and impactful. 📅 Hear his story and vision on Healthcare Journeys by S2M Health. #HealthcareJourneys #S2MHealth #GaneshPadmanabhan #AutonomizeAI #DigitalHealth #HealthcareInnovation #ArtificialIntelligence #Podcast

    41 min

  8. SEP 23

    Ep.16 - Ganesh Nathella I Healthcare Journeys I S2M Health Podcast

    Send us a text Meet Ganesh Nathella 🎙️ With over 25 years of experience in the technology industry—18 of those dedicated to healthcare—Ganesh Nathella brings unmatched expertise in guiding organizations through strategy, growth, and large-scale digital transformation. As Executive Vice President – HLS Business at Persistent Systems, Ganesh counsels leading payers, providers, medical device companies, health tech innovators, intermediaries, and pharmaceutical enterprises. His focus is on leveraging digital, data, cloud, and enterprise technology to improve margins, accelerate business building, and transform healthcare delivery at scale. Ganesh has worked at the intersection of technology and healthcare for decades, helping clients reimagine possibilities and build systems that deliver both operational excellence and better patient outcomes. 📅 Catch his insights on transformation, innovation, and the future of healthcare on Healthcare Journeys by S2M Health.

    23 min
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About

S2M Health presents stories from across the healthcare landscape, chronicling personal and professional journeys that shape the industry. In "Healthcare Journeys," we highlight the experiences of professionals, from executives, clinicians and coders, who play a vital role in improving patient care and the business of healthcare. Through these stories, we showcase the triumphs, challenges, and lessons learned along the path to healthcare innovation and improvement.

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