Beauty Business School

Kimberley Haworth

Welcome to the Beauty Business School Podcast Beauty Business School is proving beauty therapy is more than ‘just’ a hobby. We’re your beauty business besties, your partners in crime, your ride-or-die crew with a sprinkle of Regina George’s confidence (But none of the drama).   Picture us as your personal cheerleaders, the BFFs you’ve always wished for, as we tackle the beauty industry together. Beauty training taught you how to be really good at treatments, Beauty Business School podcast will teach you how to attract your dream clients by creating a beauty business that stands out in a busy industry, navigate salon owner life and talk about the mindset shifts needed to thrive in the beauty industry.  It’s time to be the CEO everyone is trying to marry.. let’s get into the podcast with me your host Kimberley Haworth.

  1. Aug 23

    E92. How I Doubled My Price And Signed 2 Clients In 48 Hours

    Send us Fan Mail This one was by request, and there was no plan. I had a tarot reading at a castle in Ballarat with a woman who did not know my name, could not have looked me up and proceeded to describe the exact thing I had not been able to put words to for six months. Then I had a second reading in Bali four days later and she said almost the same thing word for word. So this is the full debrief. What was said, what I have actually done about it and the business decisions that came out of it. I talk about the comparison spiral I have been stuck in, the trap of believing I have to keep giving more value to be valuable, why I doubled the price of Beauty Business School after teetering on it for far too long and the decision I made to stop travelling to speak unless I am paid. What we cover The comparison spiral and why comparing yourself to someone 11 years ahead of you is a trapStarting over in a new field still means putting in the reps. It does not accelerate just because you have experience elsewhere"The universe has put you in a waiting room and you're not allowed to leave"Why simplicity is the thing standing between where you are and where you want to beThe value trap: constantly adding more so you feel worthy of the moneyHow over-delivering robs your clients of proving to themselves that they can do itWhy 600 members was the wrong goal and 200 engaged members is the right oneDoubling the price of BBS, and the two aligned clients who signed up within 48 hoursRedesigning the ideal client by looking at the best people already inside the communityReleasing control, and why controlling every outcome was the thing keeping her stuckThe decision to stop speaking for freeThe one filter she now runs every business decision through: will this add more work for me?Are you looking to level up your salon in 2026? Every beauty business owner needs Beauty Business Foundation, this is the KEY areas you need to have a successful beauty business. Want to learn more?  https://beautybusinessschool.com.au/beauty-business-foundations-2025/ Loved it? Leave a five-star review, it helps more beauty business owners find the show.

  2. Aug 16

    E91. The Client Complaint That Built A Waxing Empire With Lilliane Caron

    Send us Fan Mail I have never sat across from a guest and forgotten my interview questions before. This episode did that to me. Lilliane Caron has run the same salon for 45 years. Not a franchise, not multiple locations, one salon that now has 16 rooms and sees around 2,000 clients a week. She's waxing third generations of the same families. Then at the same time build one of the biggest waxing supply businesses in Australia (which is also in the UK and USA) In this episode she tells me how it actually happened. Buying the business with money her family trusted her with. Making sugar wax at the back of the salon at night. Driving to massage parlours to teach the girls how to wax because she needed a bigger audience than one front door at a time, then coming home at 4am with wads of cash to fund her product development. Getting her products into pharmacies and supermarkets, then getting deleted after five years and learning the hard way what retail loyalty really looks like. She also shares the client complaint that could have ended everything and instead became the reason her clients now fall asleep during Brazilians. That story alone is worth the listen. We talk staff retention (she keeps her team for 10 years in an industry that struggles to get three), why she runs her salon like McDonald's, what she'd tell anyone starting a product line today and the part nobody posts about: how lonely building something really is. If you've ever felt like you're too far behind, too unqualified or too unsupported to build something that lasts, this is your episode. You can find Lilliane's incredible products here: https://caronlab.com.au/  Stalk the Smooth and Tan salon here: https://smoothandtan.com.au/ Are you looking to level up your salon in 2026? Every beauty business owner needs Beauty Business Foundation, this is the KEY areas you need to have a successful beauty business. Want to learn more?  https://beautybusinessschool.com.au/beauty-business-foundations-2025/ Loved it? Leave a five-star review, it helps more beauty business owners find the show.

  3. Aug 9

    E90. Doubling Her Income in 4.5 Months From a Home Studio (with Rebecca MacArthur)

    Send us Fan Mail Rebecca MacArthur is a solo therapist specialising in Brazilian waxing from a studio behind her house in Helena Valley. Two kids, eight and a half years of working from home and a business that had gone from busy to boring. Four and a half months after joining Beauty Business School she is on track to double her income, she has a minimum of five people on her waitlist and she has not added a single hour to her week. In this episode Rebecca walks through the whole thing: failing business class in year 12, winning State Therapist of the Year twice, burning out in a high pressure salon, learning connection in a salon she still gets emotional about  and finally sticking a sign up across the road from a school. What's covered Why a home-based business is not the lesser option (lower overheads, more control, better wage)What "ticking along" actually looks like, and why steady is a warning signGetting specific about the ideal client, and why that was the single biggest lever in her businessHow to market an intimate service like Brazilian waxing without putting vaginas all over your feedTwo Brazilian specialists, two completely opposite marketing directions, both workingRebooking, retail, and the client journey lessons she carried out of two very different salonsTrusting the process before you have proof it worksWhy the goal does not have to be a team, a second location, or education Rebecca is what I call a silent assassin. No live calls, no noise, just implementation. You can fine Rebecca here: https://www.instagram.com/rebeccamacarthur.wax/ Are you looking to level up your salon in 2026? Every beauty business owner needs Beauty Business Foundation, this is the KEY areas you need to have a successful beauty business. Want to learn more?  https://beautybusinessschool.com.au/beauty-business-foundations-2025/ Loved it? Leave a five-star review, it helps more beauty business owners find the show.

  4. Aug 2

    E89. How To Get 30 New Clients From Your Next Offer

    Send us Fan Mail My students are getting 30 to 60 new clients within days or months, at full price, with no discounting. In this episode I pull back the curtain on exactly how we do it inside Beauty Business School. You'll hear the real numbers behind three students: Rhi, who moved to a town of 1400 people, put her prices up and booked 38 clients in three days with a 90% retention rate. Kayla, who consistently brings in 30 to 60 new clients from her offers. And Shanna, who built her audience before she ever opened and hit 69 bookings in her first three months. Then I break down what they all have in common: visibility, community and multi-channel marketing. Plus the ideal client work that has to happen first, how to build an offer that solves a real problem and why your email list will out-convert your Instagram every time. This one comes with a warning. If you have to go and find 30 new clients every single month, something is broken in your retention, not your marketing. Sort the client experience and the rebooking first. There is no get-booked-quick scheme. There is a plan. This is it. What's covered: Why "I'm for everyone" is the reason you're struggling to fill your booksThe three student case studies and the exact numbersVisibility, community and multi-channel marketing (the pattern behind every result)Why small town does not mean small pricesBuilding an offer that solves a real problem instead of discountingOptimising the clients you already have before chasing new onesSignature premium service as the starting point for every new clientSocial media is visibility. Email is conversion. Ads are volume.The 3 emails a week structure: social proof, education, communityPosting in Facebook groups to educate, not sellThe seven days of my own launch where nobody boughtWhy gratitude for one new client changes your energy and your referralsAre you looking to level up your salon in 2026? Every beauty business owner needs Beauty Business Foundation, this is the KEY areas you need to have a successful beauty business. Want to learn more?  https://beautybusinessschool.com.au/beauty-business-foundations-2025/ Loved it? Leave a five-star review, it helps more beauty business owners find the show.

  5. Jul 5

    E86. How Rachael Kitto Turned A Collapsed Business Into Salon Snack Co

    Send us Fan Mail Rachel Kitto built a product business, sold 10,000 units and then watched it collapse when her manufacturer swapped ingredients and went into receivership. She rebuilt it. It collapsed again. What she created from the wreckage is Salon Snack Co, a snack brand made exclusively for the beauty and hair industry that has never been done anywhere in the world. In this episode, Rachel and I sit down in person to unpack the whole story: 17 years as a hairdresser, quitting the industry for three months, going mobile, building The Nourishing Bodyco and killing it twice before landing on the idea that changed everything. We get into: The toxic salon culture that made her quit and why we lose amazing people from this industryKilling the same business twice and how she knew when to stop pushing and pivotThe gap in the market nobody else saw and why niching down made Salon Snack Co explodeHer first viral post, the troll comment with 1,000 likes and how the beauty industry rallied behind herWhy client experience matters more than ever in a world full of AIThe mindset rule she lives by: the faster you can fail, the betterIf you're in the messy middle of building something right now, this one is proof that the collapse is not the ending. Find Rachel: Instagram: @salonsnackco Website: salonsnackco.com.au Join the Salon Insiders broadcast channel on Instagram for behind-the-scenes co-creation Are you looking to level up your salon in 2026? Every beauty business owner needs Beauty Business Foundation, this is the KEY areas you need to have a successful beauty business. Want to learn more?  https://beautybusinessschool.com.au/beauty-business-foundations-2025/ Loved it? Leave a five-star review, it helps more beauty business owners find the show.

About

Welcome to the Beauty Business School Podcast Beauty Business School is proving beauty therapy is more than ‘just’ a hobby. We’re your beauty business besties, your partners in crime, your ride-or-die crew with a sprinkle of Regina George’s confidence (But none of the drama).   Picture us as your personal cheerleaders, the BFFs you’ve always wished for, as we tackle the beauty industry together. Beauty training taught you how to be really good at treatments, Beauty Business School podcast will teach you how to attract your dream clients by creating a beauty business that stands out in a busy industry, navigate salon owner life and talk about the mindset shifts needed to thrive in the beauty industry.  It’s time to be the CEO everyone is trying to marry.. let’s get into the podcast with me your host Kimberley Haworth.