The Canberra Business Podcast

Canberra Business Chamber

A podcast about all things Canberra Business. 

  1. Canberra Research Grants That Help Small Businesses Innovate

    3D AGO

    Canberra Research Grants That Help Small Businesses Innovate

    Canberra has world-class talent, but talent alone doesn’t guarantee small business innovation. We sit down with Uwe Dulleck, Executive Dean of the Faculty of Business, Government and Law at the University of Canberra, to get honest about why a highly educated city can still be only “average” on research-driven innovation and productivity and what we can do about it. We walk through a practical answer: a new University of Canberra and Canberra Business Chamber research partnership that matches business funding up to $5,000 to help SMEs test ideas with real evidence. We talk about the kinds of questions that fit, building a business plan for a new product or service, understanding customer trust and adoption, pressure-testing a “gadget” that isn’t quite working yet, and even measuring the real impact of new legislation on employers and workers. If you’ve ever felt stuck between a hunch and a decision, this is about turning uncertainty into learning. We also zoom out to the bigger innovation ecosystem. Why do we so often look to government first, and what changes when businesses, academics, and community partners build solutions together? Uva shares what she’s seen in Germany and in parts of Asia where university-industry collaboration is normal, entrepreneurial spirit is stronger, and respect for research translates into faster change. We end with the realities: insights can land in weeks or months, paperwork support matters, and a small pilot can open doors to larger funding and bigger collaborations. If you’re a Canberra business owner with a question worth answering, listen, share this with someone who needs it, and subscribe so you don’t miss what comes next. If you found it useful, please leave a review and tell us: what would you research first?

    20 min
  2. How Inflation Disrupts Planning And What Businesses Can Do

    MAR 2

    How Inflation Disrupts Planning And What Businesses Can Do

    Prices move, rates rise, and suddenly every decision feels harder. We sit down with Professor Uwe Dulleck, Executive Dean at the University of Canberra, to unpack what inflation really is, why central banks lean on interest rates, and how businesses can navigate a world where money is tighter and planning matters more than ever. No jargon, just clear frameworks you can use to make smarter calls. We start by demystifying inflation: when demand outpaces supply, prices climb. Professor Dulleck explains how rate hikes curb spending by shifting cash toward savings and lifting debt costs, while also acknowledging global forces—supply chains, geopolitics, technology—that push prices higher regardless of local behavior. Then we get to the heart of sound strategy: predictability. A credible 2–3 percent inflation target anchors expectations, giving owners and managers the certainty to hire, invest, and price without constant guesswork. When expectations drift, uncertainty taxes every choice, from wages to capital spending. The conversation turns practical fast. What do rising rates do to margins, hiring, and growth plans? Who bears the brunt—households, small firms, large organisations—and who might quietly benefit? We break down why fixed vs variable debt matters, how to balance short and long maturities, and the trade-offs of refinancing or hedging. We also examine policy alternatives: the pitfalls of wage and price controls, the role of fiscal tightening in draining excess demand, and when targeted regulation might address windfall rents without choking adaptation. For owners weighing price rises, we offer a simple guide: let your market and demand elasticity lead. Matching headline inflation can protect perception if your value holds, but aggressive moves risk losing customers. Communicate clearly, add visible value where you can, and consider fewer, well-timed adjustments. Finally, we map resilience steps for the months ahead: stress test cash flow, streamline costs, prioritise profitable lines, and invest in productivity so you can do more with less. When inflation cools and rates settle, disciplined operators will be ready to grow. If this conversation helps you see the road ahead with more clarity, follow the show, share it with a colleague, and leave a quick review—what pricing or debt move are you considering next?

    24 min
  3. Why Owners Must Own Cybersecurity Decisions

    FEB 16

    Why Owners Must Own Cybersecurity Decisions

    Chaos loves a vacuum, and small businesses feel it first. We sit down with Mike Meyer of M31 to explore how leaders can cut through noise, make smarter decisions, and take ownership of cybersecurity without turning into the IT department. The conversation starts with the shift from old, linear playbooks to a world where assumptions change overnight. Mike explains why divergent thinkers thrive under complexity and how leaders can turn that creative energy into practical structure that protects revenue and trust. We get honest about cyber risk. The most damaging incidents often aren’t cinematic hacks; they’re everyday failures like an unencrypted laptop left in a cab or a lost USB stick full of client data. Mike reframes information as the secret sauce of a business—systems, workflows, pricing logic, and client history that create leverage—and shows how to safeguard those assets with simple, repeatable practices. We dig into the growing reality of director liability and why “the tech team has it” no longer satisfies duty of care. Instead, owners need fluency: the ability to ask clear questions, set risk appetite, and demand evidence that controls actually work. If you run a small team, the trap isn’t ignorance—it’s over-delegation. Feeling out of depth, many owners outsource judgment instead of tasks, creating a grey zone where no one owns trade-offs. Mike offers a fix: curiosity, courage, and a light systems mindset. Learn enough to read the signals, require plain-English reporting, assign decision rights, and test basics like backups and recovery times. We also talk about fractional talent, integrating multiple specialists, and using simple templates and checklists to keep security aligned with fast-changing products and markets. We wrap with details on a leaders-only workshop delivered with ISO Matters: cybersecurity for leaders, not technicians. Attendees map their critical assets, clarify roles, and leave with practical templates to raise maturity without bloat. Subscribe, share this with a fellow owner who’s juggling risk and growth, and leave a review telling us the one cyber safeguard you’ll implement this quarter.

    22 min
  4. Mental Health, Regulation, And Real Fixes

    FEB 1

    Mental Health, Regulation, And Real Fixes

    Mental health risk at work isn’t an abstract HR topic anymore—it’s a daily operational reality. We sit down with Keith Govias, Workplace Safety and Risk Principal at EML Group, to demystify psychosocial hazards, decode the latest regulations, and share practical steps any employer can use to protect people and performance. From role clarity and hybrid complexity to customer aggression in frontline settings, we chart what’s changing and what to do next. Keith breaks down the big stats without the jargon: a decade-long surge in time lost to mental health injury, millions living with anxiety or depression, and why accepted claims only show a fraction of the real burden. We talk about who is most exposed—young workers, women, older workers, and culturally and linguistically diverse teams—and why certain sectors like healthcare, education, public administration, retail, and hospitality face the highest risk. The message is clear: treat mental health as a continuum and design work to reduce predictable stressors before they become claims. You’ll hear concrete tactics you can deploy this week: tighten role expectations through regular check‑ins, make feedback frequent and low‑friction, encourage early reporting, and connect people to support like EAP. For small businesses with thin staffing, we discuss transparent co‑design—inviting employees to shape workable adjustments within real constraints. We also explore environment and customer‑journey design: volume, lighting, signage, queue systems, and even air conditioning can flip interactions from calm to confrontational. Finally, we map the compliance essentials: identify hazards, assess risks, implement controls, and consult workers, backed by simple documentation and visible follow‑through. Subscribe for more candid conversations that blend evidence, regulation, and practical playbooks for safer, smarter workplaces. If this episode helped, share it with a manager or owner who needs a clear plan, and leave a review to support the show.

    26 min
  5. What If Inclusion Is The Smartest Business Strategy

    JAN 19

    What If Inclusion Is The Smartest Business Strategy

    Tired of hearing that inclusive hiring is “too hard” or “too costly”? We sat down with Jigsaw Australia’s Canberra hub manager, Lucas Tyson, to unpack a model that proves otherwise: real workplace training through digitising projects, award wages from day one, and structured support that makes placements stick. This is a ground-level look at how to turn paperwork backlogs into purposeful work and transform hesitation into confident hiring. We walk through how Jigsaw blends an NDIS-backed mission with a social enterprise engine, giving participants hands-on experience while delivering reliable results to councils, schools, and businesses. Lucas explains why paying award wages is non-negotiable, how loyalty and focus show up on the job, and where part-time pathways help people build stamina without overwhelming teams. You’ll hear exactly how their support scales—from pre-start education for supervisors to on-the-job coaching—and why that approach helps managers overcome the fear of added workload. We also demystify job carving, with practical examples of tasks that boost team productivity: data entry, report prep, online research, and records management. As technology evolves, we tackle the AI question head-on—how to train people to use basic AI tools to speed up workflows while keeping human judgment at the center. Lucas shares where placements are growing across government and private sectors, what Canberra’s disability employment targets look like in practice, and how new programs like Inclusive Employment Australia open the door with wage subsidies and real guidance. If you lead a team or advise hiring managers, this conversation gives you the playbook: educate your leaders, design roles around strengths, and partner with experts who stand beside you through the transition. Ready to see how inclusive employment can be both ethical and efficient? Follow the show, share this episode with a colleague, and leave a review with the one role you’d carve first—we’d love to hear what you’d try next.

    20 min
  6. Ambassador Explains Why Egypt Is Open For Australian Business

    12/19/2025

    Ambassador Explains Why Egypt Is Open For Australian Business

    Looking for a faster path into global markets without starting from scratch? We sit down with Egypt’s ambassador Mr Hani Mohamed Nagi to map out a clear route for Australian businesses to scale across Africa, the Middle East, and Europe using Egypt as a strategic base. This is a practical tour of policy, opportunity, and on‑the‑ground support that helps founders, exporters, and investors move from interest to action. We unpack Egypt’s growth story and why structural reforms have made it easier to set up, operate, and expand. You’ll hear how the one‑stop investor service center streamlines registration and permits, and how the golden license compresses approvals for strategic projects in renewables, manufacturing, logistics, and export-led industries. The incentives run deep: customs relief for production machinery, targeted tax deductions, golden visas for priority sectors, and clear rules on profit repatriation. Pair that with a domestic market of over 110 million people and trade agreements that open doors to 102 countries, and you have a platform purpose-built for regional expansion. Sector by sector, the opportunities are concrete. Mining remains a standout with proven Australian operators and new junior explorers active across gold and critical minerals. Energy is accelerating, from solar to green hydrogen, supported by COP27-era partnerships and strong investor interest. Education links are growing too, as universities build joint programs that feed talent into industry collaboration. We also talk business culture—fast, direct, and outcomes-focused—and the infrastructure that keeps things moving: ranked roads, multiple airports, and major seaports. The human element matters. A well-integrated Egyptian diaspora in Australia bridges trust and offers real-world proof points, while rising tourism and cultural ventures show how small projects can scale into broader trade. We close with practical guidance: how the embassy engages with companies, who to talk to, and what to expect during a market visit to free zones and key agencies. If you’re exploring new growth channels or seeking a launchpad into multiple regions, this conversation lays out exactly where to start and how to build momentum. Enjoyed the conversation? Follow the show, share it with a colleague, and leave a quick review to help more business owners find these insights.

    29 min
  7. From Bookshop to Social Strategy

    12/19/2025

    From Bookshop to Social Strategy

    Ready to stop guessing at social media and start leading it? We sit down with Susie Basiaco, founder of The Social Nest, to unpack how a former e‑commerce owner turned strategist builds real results without chasing every trend. Suzy shares the pivotal lessons that took her from packing secondhand books in her lounge room to shaping campaigns for micro, small, and mid‑sized businesses across Canberra and beyond. We dig into the essentials of a useful social strategy: defining your audience, clarifying your point of difference, choosing content pillars, and setting KPIs that go beyond vanity metrics. Susie explains why you shouldn’t try to “propose on the first date,” mapping a practical funnel from brand awareness to conversion that respects how trust is earned online. You’ll hear where LinkedIn is underrated for services, when Meta’s ecosystem still wins, how TikTok fits for product brands, and why emerging platforms like Bluesky only matter if your customers are there. If video feels daunting, Susie’s toolkit makes it doable: start with your phone, capture behind‑the‑scenes, use voiceovers if you’re camera‑shy, and build an evergreen content library that scales. We also get candid about the business side—setting boundaries, saying no, and managing expectations—so your marketing doesn’t burn you out. Plus, a quick take on emoji etiquette and keeping posts authentic in an AI‑heavy feed. Whether you’re a tradesperson, a retailer, or a consultant, you’ll walk away with clear steps to cut through algorithms, grow a community of advocates, and turn attention into action. If this conversation helped, follow the show, share it with a friend, and leave a review so more Canberra businesses can find it.

    20 min
  8. How A Newcomer Scaled A Construction Company To $30M

    12/18/2025

    How A Newcomer Scaled A Construction Company To $30M

    Want the real reasons Canberra homes cost more—and what would actually move the needle on supply? We sit down with Taz Building Group CEO Suman Dhillon to unpack a 13‑year climb from one home to a $30 million operation, delivering 70–80 new builds a year while keeping clients coming back. From stable subcontractor teams to five‑month build timelines after approvals, Suman shares how paying trades on time, standardizing processes, and protecting the client experience compound into reliable delivery and word‑of‑mouth growth. We dig into the numbers and the nuance. Canberra’s construction costs skew higher than Sydney and Melbourne, not because of materials, but because the trades pool is smaller and aging. With many seasoned carpenters and stonemasons retiring, the city needs more apprentices, stronger migration pathways, and better storytelling about why Canberra is a great place to live and work. Suman also breaks down where policy bites: lengthy DA and BA processes, entity clearances, and conditions that can stretch townhouse projects to nearly two years before ground is broken—costs that inevitably surface in final prices. Prefab sounds like a silver bullet until local realities set in. Canberra’s varied block sizes, slopes, and a strong appetite for custom designs limit off‑the‑shelf efficiencies. The path forward, Suman argues, blends smarter subdivision standards, selective use of pre‑approved plans for standard blocks, and buyer acceptance of fewer variations when speed matters most. We also tackle developer licensing rules, quality assurance after the pandemic’s builder boom, and fresh zoning changes that open RZ1 infill to accelerate supply—provided approvals don’t remain the bottleneck. If you’re weighing a new build, Suman outlines the sweet spot: a four‑bedroom, 250 m² home with above‑basic inclusions in the $500k–$600k band, plus true end‑to‑end support from land choice to handover. It’s a grounded look at what’s working, what isn’t, and where Canberra can credibly gain speed without sacrificing standards. Enjoyed the conversation? Follow the show, share this episode with a friend, and leave a quick review to help more Canberrans find it.

    24 min

About

A podcast about all things Canberra Business.