The Ophthalmology Experience with Guido Piquet

Boost Patients
  • 5.0 (1)
  • BUSINESS
  • UPDATED WEEKLY

Welcome to The Ophthalmology Experience, where we discuss the business side of Ophthalmology. Hosted by Guido Piquet, the Chief Operations Officer of Mann Eye Institute, this podcast features conversations with industry leaders, practice administrators, and physicians about the challenges of running and growing successful practices. With almost two decades in Ophthalmology, Guido brings practical advice, real stories, and strategies on leadership, patient acquisition, and the latest technologies shaping the industry. The Ophthalmology Experience is produced and powered by Boost Patients.

  1. JAN 2

    Marc-François: Turning Referrals Into Better Patient and Provider Experiences

    In this episode, Guido Piquet is joined by Marc-François, a veteran in healthcare software and referral management with decades of experience working alongside ophthalmology practices. Marc-François breaks down where referral processes often fall apart, why silence after a referral hurts both patients and providers, and how better visibility can change the entire experience. It’s a grounded conversation about closing communication gaps, strengthening referral relationships, and making sure patients never feel lost between providers. Connect with Marc-Françoisr: https://www.linkedin.com/in/marcfrancoisbradley/ THIS EPISODE IS BROUGHT TO YOU BY: Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | ⁠⁠https://www.boostpatients.com⁠⁠ Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar. Connect with Guido: • ⁠⁠Guido's Linkedin⁠⁠ - https://www.linkedin.com/in/guidopiquet/ • ⁠⁠Mann Eye Institute's Website - https://www.manneye.comLinkedIn

    45 min

  2. 12/19/2025

    Mandy Cansler: Strengthening Patient Experience Through Aligned Leadership

    In this episode, Guido Piquet sits down with Mandy Cansler, a longtime ophthalmology leader and consultant with over 25 years of experience in patient care and practice operations. Mandy shares why mission, vision, and values matter more than most practices realize, how leadership alignment shapes patient experience, and why team confidence is at the heart of great care. It’s an honest, thoughtful conversation about leading with clarity, supporting your people, and building ophthalmology practices that truly work from the inside out. Connect with Mandy Cansler: https://www.linkedin.com/in/mandycansler-comt/ THIS EPISODE IS BROUGHT TO YOU BY: Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | ⁠⁠https://www.boostpatients.com⁠⁠ Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar. Connect with Guido: • ⁠⁠Guido's Linkedin⁠⁠ - https://www.linkedin.com/in/guidopiquet/ • ⁠⁠Mann Eye Institute's Website - https://www.manneye.com

    42 min

  3. 12/12/2025

    Maryann Romero: Elevating the Role of Ophthalmic Technicians in Patient Care

    In this episode, Guido Piquet sits down with Maryann Romero, a veteran ophthalmic technician with 20 years of experience across multiple subspecialties. Maryann shares what truly drives technicians, how leadership and culture shape the clinic experience, and what practices can do to better support the people who keep patient care moving. It’s a down to earth conversation about compassion, communication, and building stronger ophthalmology teams. Connect with Maryann Romero: https://www.linkedin.com/in/maryann-romero-coa/ THIS EPISODE IS BROUGHT TO YOU BY: Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | ⁠⁠https://www.boostpatients.com⁠⁠ Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar. Connect with Guido: • ⁠⁠Guido's Linkedin⁠⁠ - https://www.linkedin.com/in/guidopiquet/ • ⁠⁠Mann Eye Institute's Website - https://www.manneye.com

    44 min

  4. 12/04/2025

    Dottie Anstine: Mastering Change Management in Ophthalmology Practices

    In this episode, Guido Piquet is joined by Dottie Anstine, Co-CEO of Ridge Eyecare, to discuss the critical role of change management in ophthalmology practices. Dottie shares her insights on how to align teams, tackle project management challenges, and ensure successful transitions during major system changes. She dives deep into the importance of both the technical and human elements, offering valuable lessons from her years of experience in the industry. Connect with Dottie Anstine: https://www.linkedin.com/in/dottieanstine/ THIS EPISODE IS BROUGHT TO YOU BY: Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | ⁠⁠https://www.boostpatients.com⁠⁠ Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar. Connect with Guido: • ⁠⁠Guido's Linkedin⁠⁠ - https://www.linkedin.com/in/guidopiquet/ • ⁠⁠Mann Eye Institute's Website - https://www.manneye.com

    39 min

  5. 11/21/2025

    Kade Wilcox: How Practices Win More Patients Through Better Follow Up

    In this episode, Kade Wilcox, CEO of Boost Patients, joins Guido Piquet to break down why most practices don’t have a marketing problem, but a follow up problem. He talks about speed to lead, joyful persistence, and the blind spots uncovered after mystery shopping hundreds of clinics, giving a clear look at what really drives patient conversion. Connect with Kade Wilcox: https://www.linkedin.com/in/kadewilcox/ THIS EPISODE IS BROUGHT TO YOU BY: Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | ⁠⁠https://www.boostpatients.com⁠⁠ Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar. Connect with Guido: • ⁠⁠Guido's Linkedin⁠⁠ - https://www.linkedin.com/in/guidopiquet/ • ⁠⁠Mann Eye Institute's Website - https://www.manneye.com

    38 min

  6. 11/14/2025

    Bansari Mehta: How Great Administrators Build Trust and Drive Culture

    In this episode, Bansari Mehta, COO at Dr. Black’s Eye Associates, joins Guido Piquet to share her journey into ophthalmology and what she believes separates good administrators from great ones. She talks about building trust, communicating clearly, adapting to change, and staying aligned with physician leadership as practices grow. Connect with Bansari Mehta: https://www.linkedin.com/in/bansari-mehta THIS EPISODE IS BROUGHT TO YOU BY: Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | ⁠⁠https://www.boostpatients.com⁠⁠ Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar. Connect with Guido: • ⁠⁠Guido's Linkedin⁠⁠ - https://www.linkedin.com/in/guidopiquet/ • ⁠⁠Mann Eye Institute's Website - https://www.manneye.com

    46 min

  7. 11/07/2025

    Ben Seals: Building a Sustainable Career and Life in Ophthalmology

    In this episode, Ben Seals, CEO of Thomas Eye Group, joins Guido Piquet to share insights on building a sustainable career and life in ophthalmology. Ben talks about the importance of creating balance as a leader by integrating work, family, faith, and rest into a long-term rhythm. He also discusses how Thomas Eye Group is shaping the future of care through interventional glaucoma, provider development, and systems that help physicians thrive without burnout. Connect with Ben Seals: https://www.linkedin.com/in/benseals THIS EPISODE IS BROUGHT TO YOU BY: Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | ⁠⁠https://www.boostpatients.com⁠⁠ Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar. Connect with Guido: • ⁠⁠Guido's Linkedin⁠⁠ - https://www.linkedin.com/in/guidopiquet/ • ⁠⁠Mann Eye Institute's Website - https://www.manneye.com

    40 min

  8. 10/31/2025

    Julianne Jones: Building the Future of Independent Ophthalmology

    In this episode, Julianne Jones, COO at Eyecare Center of Northern Colorado, joins Guido Piquet to talk about the changing landscape of private practice in ophthalmology. She shares lessons from her journey across both independent and PE-owned groups, highlighting the importance of strong leadership, team culture, and data-driven strategy. Julianne also reflects on why more young physicians are once again drawn to independence and ownership. Connect with Julianne Jones: https://www.linkedin.com/in/julianne-jones-coe-75294333 THIS EPISODE IS BROUGHT TO YOU BY: Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | ⁠⁠https://www.boostpatients.com⁠⁠ Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar. Connect with Guido: • ⁠⁠Guido's Linkedin⁠⁠ - https://www.linkedin.com/in/guidopiquet/ • ⁠⁠Mann Eye Institute's Website - https://www.manneye.com

    56 min
See All (40)

About

Welcome to The Ophthalmology Experience, where we discuss the business side of Ophthalmology. Hosted by Guido Piquet, the Chief Operations Officer of Mann Eye Institute, this podcast features conversations with industry leaders, practice administrators, and physicians about the challenges of running and growing successful practices. With almost two decades in Ophthalmology, Guido brings practical advice, real stories, and strategies on leadership, patient acquisition, and the latest technologies shaping the industry. The Ophthalmology Experience is produced and powered by Boost Patients.

Information