Therapeutic Conversations Unravelled Podcast (TCUP)

Andrew McCauley
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  • MEDICINE
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TCUP is a podcast tailored for medical professionals passionate about enhancing communication and coaching within therapeutic settings. In each episode, we delve into the intricate conversations we share with our patients and colleagues, aiming to cultivate greater awareness and understanding of both the art and science of effective communication.    We also examine how these skills impact various aspects of the medical field, including recruitment, education, and teamwork. Join us as we explore strategies to foster meaningful interactions that not only improve patient care but also strengthen collaboration among healthcare teams. Tune in for insightful discussions, expert interviews, and practical tips to elevate your communication skills in the medical environment Hosted on Acast. See acast.com/privacy for more information.

  1. Ep 18 Me & Ben 'Whiley' Whybrow discuss Robert Cialdini's book Influence

    JAN 1

    Ep 18 Me & Ben 'Whiley' Whybrow discuss Robert Cialdini's book Influence

    In this episode, I sit down with Ben Whybrow — pain specialist physiotherapist and educator — for an awesome conversation about the psychology of influence. We dive into the work of Robert Cialdini, especially his book Influence, and unpack how these principles show up every day in healthcare. You’ll find a summary of the book below, and I hope you enjoy the way we explore it through a clinical, human, and practical lens. Influence: The Psychology of Persuasion by Robert Cialdini. Influence explores the psychological principles behind why people say “yes.” Cialdini identifies six core mechanisms that advertisers, salespeople, leaders, and everyday humans use — often subconsciously — to persuade others. The book reveals how these principles show up in real life, how they can be used ethically, and how to defend yourself against manipulative persuasion tactics. The six principles include: 1. ReciprocityPeople feel obliged to return favours or concessions. If someone gives you something, you're more likely to give back. 2. Commitment & ConsistencyOnce people commit to something — especially publicly — they're more likely to follow through to remain consistent with that identity. 3. Social ProofWhen uncertain, people look to what others are doing. If everyone else is doing it, it must be right. 4. AuthorityPeople tend to follow credible, knowledgeable experts (or people who appear to be). 5. LikingWe say “yes” to people we like — those who are similar to us, give us compliments, or make us feel good. 6. ScarcityPeople want more of what they feel they can have less of. Limited availability increases desire. Key Takeaways: Persuasion is rarely about logic alone — it’s about psychology.These principles can be used to help people make decisions… or to manipulate them.Awareness is your biggest defence against techniques like high-pressure sales, false scarcity, and fake social proof.Ethical persuasion is about guiding, not coercing. Hosted on Acast. See acast.com/privacy for more information.

    1h 32m
  2. Ep 17 Matt 'Smooth Jazz' Wedderburn

    12/01/2025

    Ep 17 Matt 'Smooth Jazz' Wedderburn

    Summary In this conversation, Matt and Andrew discuss the intricacies of effective communication in first contact MSK consultations, emphasizing the importance of building rapport, understanding patient expectations, and the role of health literacy. They explore techniques for managing difficult patient interactions and the significance of empathy in clinical practice. The discussion also touches on mentorship, personal development, and the biopsychosocial model in managing MSK pain. Matt shares personal anecdotes and insights from his experience as an FCP, highlighting the challenges and rewards of the role. Takeaways Effective communication is crucial in MSK consultations. Building rapport with patients can significantly impact outcomes. Understanding patient expectations helps in managing their concerns. Health literacy plays a vital role in patient care. Empathy is essential for successful clinician-patient relationships. Mentorship can guide personal and professional development. Techniques like chunk and check enhance patient understanding. Navigating difficult interactions requires emotional intelligence. The biopsychosocial model is important in MSK pain management. Reading influential books can enhance clinical skills. Chapters 00:00 Introduction and Quickfire Questions 02:23 Effective Communication in First Contact MSK Consultations 05:13 Building Rapport and Trust with Patients 08:02 Techniques for Managing Patient Expectations 10:46 The Role of Health Literacy in Patient Care 13:19 The Importance of Empathy in Clinical Practice 16:17 Mentorship and Personal Development in Healthcare 19:11 Navigating Difficult Patient Interactions 22:08 The Biopsychosocial Model in MSK Pain Management 24:48 The Role of ICE in Clinical Consultations 27:36 Books and Resources for Clinicians 30:36 Conclusion and Final Thoughts Keywords FCP, MSK, communication, empathy, health literacy, mentorship, patient care, biopsychosocial model, clinical practice, effective communication Hosted on Acast. See acast.com/privacy for more information.

    1h 2m
  3. Ep 16 Colin 'The Olympic Grafter' Griffin

    11/03/2025

    Ep 16 Colin 'The Olympic Grafter' Griffin

    Links to courses including 'Unravelling S&C for Therapists and Unbound Project: https://linktr.ee/procaresports Summary In this conversation, Colin shares his journey from being an athlete to a coach, discussing the importance of relationships, resilience, and feedback in sports. He reflects on the role of music in performance, the significance of team dynamics, and the innovative use of ultrasound in rehabilitation. Colin also highlights the influence of his parents on his career and the value of continuous learning and self-reflection for personal growth. Takeaways Colin emphasizes the importance of relationships between athletes and coaches. He believes that resilience and the ability to endure pain are key attributes for athletes. Colin discusses the role of music in enhancing performance and motivation. He highlights the significance of feedback in personal and professional growth. Colin shares his transition from being an athlete to a coach and the challenges faced. He advocates for the use of ultrasound in rehabilitation to provide precise feedback. Colin reflects on the influence of his parents in shaping his athletic career. He discusses the importance of team dynamics and communication in coaching. Colin mentions the need for continuous learning and adaptation in coaching practices. He emphasizes the value of reading and self-reflection for personal development. Chapters 00:00 Introduction to Colin's Background 05:42 Exploring Coaching Philosophy and Athlete Relationships 08:52 The Role of Music in Coaching and Performance 11:33 Navigating Boredom and Novelty in Training 14:38 Feedback and Stubbornness in Personal Development 17:34 The Journey of Pursuing a PhD 20:54 Balancing Work, Family, and Academic Pressures 23:49 Empathy in Coaching and Patient Relationships 26:40 Self-Reflection and Team Dynamics 29:45 Coaching Cues and Learning Styles 35:10 Reflections on Athletic Performance and Coaching 38:19 The Importance of Athlete-Coach Relationships 40:35 Challenges in Coaching and Continuous Learning 42:25 The Role of Collaboration in Professional Growth 43:24 Utilizing Diagnostic Ultrasound in Rehabilitation 47:07 Communicating with Patients: The Role of Technology 49:23 Precision in Rehabilitation: Tailoring Approaches for Athletes 52:53 Influences from Family: The Impact of Parental Guidance 01:00:49 Personal Development Through Reading and Reflection 01:06:58 TCUP outro_mixdown.mp3 Keywords athlete, coaching, resilience, feedback, rehabilitation, ultrasound, personal growth, music, team dynamics, performance Hosted on Acast. See acast.com/privacy for more information.

    1h 7m
  4. EP 15 David 'Wild Horse' Clancy

    10/01/2025

    EP 15 David 'Wild Horse' Clancy

    Summary In this conversation, David Clancy shares his insights on the importance of communication, empathy, and cultural experiences in healthcare. He discusses the challenges of navigating language barriers, the significance of establishing trust with patients, and the role of vulnerability in therapy. Clancy also reflects on his journey in setting up a business in healthcare and emphasizes the need for effective communication in achieving positive patient outcomes. Additionally, he shares his thoughts on designing engaging conferences that foster dialogue and connection among healthcare professionals. Takeaways Cultural exposure enhances communication skills. Language barriers can be overcome with preparation. Empathy is crucial in patient interactions. Transparency builds trust with patients. Communication is often more important than diagnosis. Conferences should foster dialogue and connection. Vulnerability can enhance therapeutic relationships. Understanding patient goals is key to effective therapy. The energy of a therapist can influence patient outcomes. Continuous learning and adaptation are essential in healthcare. Titles Exploring Communication in Healthcare with David Clancy The Art of Empathy in Therapy Sound bites "Navigating language barriers is essential." "Designing engaging conferences is vital." "I love training, day in the gym." Chapters 00:00 Introduction to David Clancy 04:16 Quickfire Questions and Personal Insights 06:42 The Impact of Travel on Communication 09:51 Overcoming Language Barriers in Italy 12:27 Cultural Immersion and Understanding 15:20 The Importance of Nonverbal Communication 18:26 Simplifying Communication in Therapy 21:13 Starting a Business and Learning from Experience 24:01 Building a Brand and Community Support 26:50 The Role of Connection in Healthcare 29:53 The Future of Communication in Therapy 32:35 Trust and Authenticity with Athletes 34:04 The Trust Equation in Healthcare 36:31 Empathy and Transparency in Patient Care 38:43 The Importance of Communication and Listening 41:47 Building Empathy Through Personal Experience 44:35 Clarity and Communication in Patient Expectations 47:29 The Power of Curiosity in Patient Interactions 50:44 Understanding Athlete Vulnerability 53:20 Creating Meaningful Connections in Therapy 01:01:11 Designing Engaging Conferences for Professionals 01:07:40 TCUP outro_mixdown.mp3 Keywords David Clancy, communication, empathy, healthcare, cultural experiences, business, vulnerability, patient care, conferences, therapy Hosted on Acast. See acast.com/privacy for more information.

    1h 13m
  5. Ep 14 Michelle 'The Menopause Mawler' Lyons

    09/01/2025

    Ep 14 Michelle 'The Menopause Mawler' Lyons

    Keywords menopause, pelvic health, coaching, therapy, women's health, education, listening, exercise, nutrition, empowerment Summary In this conversation, Andrew and Michelle Lyons delve into the multifaceted aspects of women's health, particularly focusing on menopause, the importance of education, and the role of therapists and coaches in empowering women. They discuss the significance of listening in therapy, the need to normalize conversations around menopause, and the impact of exercise and nutrition on women's health. Michelle shares insights on addressing pelvic health issues and the importance of educating young girls about their bodies. The conversation emphasizes the need for a supportive environment where women can discuss their health openly and seek the necessary resources for their well-being. Takeaways Teaching is as important as treating in healthcare. Listening is a crucial skill for therapists. Menopause should be normalized in conversations. Education about women's health is lacking. Strength training can significantly improve health during menopause. Hormonal changes affect mental and physical health. Pelvic health issues are often overlooked. Women need to be empowered to take charge of their health. Proper nutrition is vital for hormonal balance. Creating safe spaces for discussions about health is essential. Chapters 00:00 Introduction and First Impressions 02:37 Rapid Fire Questions and Personal Insights 05:25 The Importance of Coaching in Therapy 08:04 Listening and Communication in Therapy 11:02 Navigating Menopause: A Conversation Starter 13:51 Understanding Menopause: Myths and Realities 16:49 Health Implications of Menopause 19:28 Empowering Women Through Education 22:31 Practical Advice for Menopausal Health 25:14 Conclusion and Final Thoughts 29:28 Understanding Body Changes Across Life Stages 30:49 Empowering Women Through Informed Healthcare Choices 32:39 Navigating Menopausal Symptoms and Treatment Options 34:01 The Importance of Joy and Lifestyle in Health 36:22 Challenges for Masters Athletes and Hormonal Health 38:05 The Role of Hormones in Tendon Health 41:17 Addressing Menopausal Health in Clinical Practice 45:42 Overcoming Stigmas Around Menopause 47:48 Nutrition and Exercise as Key to Hormonal Health 52:27 Educating the Next Generation on Hormonal Health Hosted on Acast. See acast.com/privacy for more information.

    1h 6m
  6. Ep 13 'Simply' Matthew Walmsley

    08/01/2025

    Ep 13 'Simply' Matthew Walmsley

    Takeaways Embrace neurodiversity as a strength in professional settings. Feedback is crucial for personal and professional development. Team motivation can significantly impact patient care and outcomes. Education should be hands-on and engaging to be effective. Collaboration among professionals enhances learning and growth. Imposter syndrome is common; acknowledging it can lead to growth. Mentorship plays a vital role in professional development. The environment of learning affects engagement and retention. Recognizing and valuing contributions boosts team morale. Continuous learning is essential in the evolving field of physiotherapy. Summary In this engaging conversation, Andrew and Matt explore various themes surrounding professional growth, neurodiversity, and the importance of collaboration in the healthcare field. They discuss the impact of feedback, the challenges of imposter syndrome, and the significance of creating a motivated team environment. The conversation also delves into the evolving nature of education in physiotherapy, emphasizing the need for hands-on learning experiences. Throughout the discussion, Matt shares personal anecdotes and insights, highlighting the value of mentorship and continuous learning in navigating one's career path. Titles Navigating Neurodiversity in Professional Growth The Power of Feedback and Recognition Sound bites "Recognizing contributions boosts morale." "Imposter syndrome is a common experience." "I'm absolutely terrified of social media." Chapters 00:00 Introduction and Quick Fire Questions 02:33 Music and Personal Identity 05:24 Neurodiversity and Professional Growth 08:19 Feedback and Personal Development 11:04 Team Dynamics and Communication 13:41 Motivating Teams in the NHS 19:07 The Psychology of Marketing and Consumer Behavior 22:07 Staff Motivation and Team Dynamics 22:27 Revolutionizing Education Delivery in Healthcare 25:40 Navigating the Education Landscape for Therapists 28:36 The Importance of Collaboration in Professional Development 33:17 Creating a Holistic Patient Journey 38:19 The Impact of Venue on Learning Experiences 45:38 The Evolution of Podcasting and Engagement 46:43 Therapists' Job Satisfaction and Career Aspirations 48:04 Overcoming Imposter Syndrome in Healthcare 49:13 The Importance of Continuous Learning and Collaboration 53:45 Building Confidence Through Community and Mentorship 58:05 The Role of Feedback and Open Communication 01:01:08 Creating a Positive Work Environment 01:06:32 Innovative Approaches to Patient Care and Treatment 01:08:49 Collaboration as a Key to Success Keywords neurodiversity, professional growth, education, collaboration, imposter syndrome, team motivation, feedback, music, physiotherapy, mentorship Hosted on Acast. See acast.com/privacy for more information.

    1h 15m
  7. Ep 12 Eddie 'Samba Six' Smith

    07/01/2025

    Ep 12 Eddie 'Samba Six' Smith

    Summary In this conversation, Andrew and Eddie Smith explore various themes surrounding healthcare, leadership, and personal development. Eddie shares insights from his experience as a physiotherapist and managing director, discussing the importance of communication, resilience, and the need for a shift from sick care to wellness in healthcare. They delve into the cultural aspects of Irish communication, the hiring process in physiotherapy, and the qualities that make effective leaders. The conversation emphasizes the role of education in empowering individuals to take charge of their health and the importance of fostering a growth mindset in both personal and professional contexts. Takeaways Eddie Smith emphasizes the importance of humility in leadership roles. Effective communication is crucial in healthcare to convey value and outcomes. Resilience can be fostered through supportive networks and open dialogue. Sales skills are essential for healthcare professionals to communicate future outcomes. Education should focus on empowering individuals from a young age about their health. A growth mindset is vital for personal and professional development. Leadership is about serving and helping others achieve their goals. Creating less hierarchical structures can enhance communication and collaboration. Recruitment should focus on both technical skills and personal qualities. Healthcare should transition from a focus on sick care to wellness and prevention. Chapters 00:00 Introduction to Eddie Smith and His Background 05:34 The Role of Music in Therapy and Coaching 07:38 The Irish Influence on Communication 13:13 Cultural Insights from the Southern Hemisphere 17:17 Comfort Zones in Physiotherapy 18:29 Building Resilience in Teams 21:41 Creating a Less Hierarchical Environment 24:26 Identifying Future Leaders in the Organization 26:55 Recruitment Strategies for Physiotherapists 33:07 Creating a Supportive Interview Environment 37:21 Transforming Healthcare from Sick Care to Wellness 43:25 The Role of Education in Health and Wellness 49:03 Encouraging a Growth Mindset in Children 54:49 Sales Skills in Healthcare Communication 01:01:31 Key Qualities for Effective Leadership 01:04:09 TCUP outro_mixdown.mp3 Keywords Eddie Smith, physiotherapy, healthcare, leadership, communication, resilience, hiring, wellness, education, growth mindset Hosted on Acast. See acast.com/privacy for more information.

    1h 5m
  8. Ep 11 Senor Matt 'running up that hill' Philips

    06/02/2025

    Ep 11 Senor Matt 'running up that hill' Philips

    Summary In this conversation, Matt Phillips discusses his passion for working with runners and the unique challenges they face in behavior change. He emphasizes the importance of effective communication in healthcare, particularly when dealing with misinformation and patient trust. Drawing from his experiences in martial arts, he highlights the value of adaptability, patience, and humility in therapy. The discussion also touches on the significance of language and cultural understanding in building rapport with patients. Matt shares insights on therapist anxiety and the importance of recognizing one's worth in the profession, advocating for a shift towards a more patient-centered approach in therapy and education. Takeaways Working with runners presents unique challenges in behavior change. Effective communication is crucial in healthcare settings. Martial arts can enhance therapeutic skills such as adaptability and patience. Understanding a patient's background is essential for effective treatment. Language and cultural awareness improve patient rapport. Therapist anxiety can impact patient interactions and outcomes. Recognizing one's worth is vital for therapists in their practice. Patient-centered approaches lead to better outcomes in therapy. Educational experiences should focus on engaging and empowering participants. Personal experiences shape professional growth and practice. Chapters 00:00 Introduction and Background 08:48 Martial Arts and Therapy 13:54 Personal Experiences and Communication Skills 21:54 Education and Conference Dynamics 30:41 Reflecting on Past Episodes 32:54 The Evolution of Healthcare Collaboration 35:09 Changing Conference Dynamics 37:55 The Impact of Language and Culture on Therapy 44:14 Simplicity in Healthcare 50:55 The Importance of Communication in Therapy 56:53 Managing Therapist Anxiety 01:01:55 Understanding Your Worth as a Therapist 01:08:06 The Unique Challenges of Working with Runners 01:10:56 The Psychological Aspects of Running and Behavior Change 01:14:03 Communication and Success in Runner Therapy 01:17:02 TCUP outro_mixdown.mp3 Keywords runners, behavior change, communication, healthcare, martial arts, therapy, patient trust, therapist anxiety, professional growth, education Hosted on Acast. See acast.com/privacy for more information.

    1h 17m
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About

TCUP is a podcast tailored for medical professionals passionate about enhancing communication and coaching within therapeutic settings. In each episode, we delve into the intricate conversations we share with our patients and colleagues, aiming to cultivate greater awareness and understanding of both the art and science of effective communication.    We also examine how these skills impact various aspects of the medical field, including recruitment, education, and teamwork. Join us as we explore strategies to foster meaningful interactions that not only improve patient care but also strengthen collaboration among healthcare teams. Tune in for insightful discussions, expert interviews, and practical tips to elevate your communication skills in the medical environment Hosted on Acast. See acast.com/privacy for more information.

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