The Commercial Confidence Podcast

Sellex

Welcome to the Commercial Confidence Podcast, brought to you by Sellex. Having supported the industry we love with commercial consultancy, training and change management for over 20 years, our purpose is to create Commercial Confidence on the industry that we love. We are paving the way for the future leaders in our industry to thrive. In everything we do, we consider the impact on people, planet and profitability in equal measure and support our clients to do the same. We exist to grow people and grow businesses. Our podcast brings inspiration from leaders from all over the world of consumer goods; brand owners, technology providers, sales leaders, marketers and many more. We have hand-picked people who lead the thinking in their fields, never settling for the status quo, seeking to improve the way things are done. Join us as we meet new people every month, sharing with you their journeys, learnings, insights and best practice – how have they developed commercial confidence and what is their advice for all of us!

  1. Feb 2

    Bryony Thomas: Watertight Marketing in Practice - Journeys, Lessons & Lasting Advice

    In this episode, Bryony Thomas, creator of the Watertight Marketing methodology and author of the bestselling book of the same name, joins us to talk about building sustainable, profitable marketing systems that actually convert. We cover: Bryony’s journey from agency life and Microsoft accounts to founding her own business and creating Watertight Marketing The bucket, funnels, and taps analogy, and why you must build your customer journey backwards The 13 touchpoint leaks and how to use them to diagnose where your sales are slipping away Why “functional is a milestone on route to world class” and how to escape perfectionism so you can ship and learn The power of not forgetting existing customers – from surfacing “hidden” value on invoices to properly showcasing the goodwill you give away Why consistency beats “big bang” campaigns, and how little-and-often marketing compounds over time The surprising effectiveness of physical marketing (direct mail, lumpy mail, merch) in an AI-saturated, digital-first world How to outthink – not outspend – bigger competitors Bryony’s personal journey as a pancreatic cancer survivor, what it taught her about stamina and discipline, and how those lessons translate directly into marketing and business building A preview of her new book, “101 Ways Customers Are Like Cats”, and what cats can teach us about client behaviour and customer journeys If you’re a founder, leader, or marketer trying to make your marketing pay its way – especially with limited resources – this conversation is packed with practical ideas, memorable analogies and hard-won lessons you can apply straight away.

  2. 03/31/2025

    Nick Adams: Following the Shopper, Maximising the ROI!

    In this episode of The Commercial Confidence Podcast, host Anthony Carr (CEO of Sellex) sits down with Nick Adams, a 20-year veteran of brand experience and shopper marketing. As the Founder of Sense Marketing, Nick has worked with global brands like Molson Coors, Unilever, and Ferrero, expanding his business into the U.S. and navigating major industry shifts. From surviving the COVID-19 pandemic to reshaping the world of experiential and shopper marketing, this conversation is packed with invaluable insights on business resilience, marketing innovation, and the future of brand engagement. 🔹 What You’ll Learn in This Episode: ✅ How to build a resilient marketing agency – Lessons from the pandemic ✅ The evolution of shopper marketing – Connecting brand and sales ✅ Adapting to industry shifts – Maximizing ROI in a budget-conscious world ✅ Behind-the-scenes of major brand activations – Nobu’s 30th Anniversary, TikTok events, and more! 🎧 Don't miss this insightful discussion with one of the industry's leading experts! 🔔 Subscribe for more expert insights! 📌 Timestamps: 00:00 - Introduction & Meet Nick Adams 02:15 - Founding Sense Marketing & Business Growth 06:30 - Overcoming COVID-19 Challenges & Reinvention 12:45 - Shopper Marketing: Trends & Evolution 18:20 - Inside Major Brand Activations (Nobu, TikTok, Madrí Beer) 25:00 - The Future of Brand Experience & Growth Strategies 💡 Memorable Quote: "The opportunity moving forward is truthfully as great as has ever been."

About

Welcome to the Commercial Confidence Podcast, brought to you by Sellex. Having supported the industry we love with commercial consultancy, training and change management for over 20 years, our purpose is to create Commercial Confidence on the industry that we love. We are paving the way for the future leaders in our industry to thrive. In everything we do, we consider the impact on people, planet and profitability in equal measure and support our clients to do the same. We exist to grow people and grow businesses. Our podcast brings inspiration from leaders from all over the world of consumer goods; brand owners, technology providers, sales leaders, marketers and many more. We have hand-picked people who lead the thinking in their fields, never settling for the status quo, seeking to improve the way things are done. Join us as we meet new people every month, sharing with you their journeys, learnings, insights and best practice – how have they developed commercial confidence and what is their advice for all of us!

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