The Healthusiasm Podcast

Christophe Jauquet

The Healthusiasm Podcast is about the future of health — and how technology, consumers and culture are reshaping it from the outside in. Across every industry — healthcare, pharma, retail, tech, food, finance, hospitality — the same shift keeps surfacing: people are no longer passive patients. They're active participants, choosers and managers of their own health, well-being and longevity. We call that shift Healthusiasm, and it's quietly redesigning what organisations must do to stay relevant. Most weeks, host Christophe Jauquet — health business expert, keynote speaker and author of the Healthusiasm books — turns the latest signals in consumer-driven health into something you can think with: GLP-1 and the new weight-loss economy, AI in healthcare, AI health coaches and wearables, longevity, women's health, preventive care, digital health, and the hospitals quietly moving into everyday life. Once a month, the full international panel gathers for a health-innovation round-up. He's joined by Thalia Muses — the Healthusiasm GPT, trained on the entire Healthusiasm intelligence: the books, frameworks, blog archive and every past episode. Thalia isn't a gimmick. She's a working example of what the show explores — human and AI thinking side by side, connecting signals across industries and pressure-testing the panel's ideas in real time. The show doesn't just talk about human-AI collaboration in health. It practises it. The panel: Christophe Jauquet — Belgian, travelling the world. Health business expert, keynote speaker, author of the Healthusiasm books. Thalia Muses — the Healthusiasm GPT and Christophe's AI thinking partner, with total recall of every framework, blog and episode. Aline Noizet — French, based in Barcelona. Digital Health Connector with a sharp eye for the start-up scene. Mo Zouina — Belgian with North African roots. Human-experience specialist focused on wellness, personal care and cosmetics. Dr Keith Grimes — Scot, based near London. Pioneer in medical digital innovation. Estefanía 'Nia' Escobar-Kölle — Colombian, based in Berlin. Start-up and innovation expert. Krupa Suthar — Indian, based in London. Customer-experience and research expert focused on women's and youth's health. Plus guest thought leaders whenever a topic calls for one. Streamed in 95+ countries, this isn't a trend report. It's a sensemaking session on where health, technology and human behaviour are heading next — and what that means for the organisations trying to keep up. Tune in, take what's useful, and start seeing your industry through a Healthusiasm lens.

  1. 3d ago

    Did Family Health Tech Fail? No, Health Is Becoming a Family Affair Again: Luffu, MetLife Korea & Colruyt (#84)

    In January 2025, Panasonic presented Umi at CES: an AI health coach for the whole family. It never went on sale. Panasonic called it "discontinued before commercialization" and closed its Panasonic Well unit. So the idea failed? Not quite. In 2026, a Belgian supermarket, a Korean insurer, a hospital group, several health apps, national governments and even the founders of Fitbit are building around exactly the same idea. In this weekly update of The Healthusiasm Podcast, Christophe Jauquet and his AI co-host Thalia Muses unpack why health is becoming a family affair again, and what it means for consumer-driven health and for every organisation building health products and services. The old principle: "the family is the unit of care." Family medicine always knew it. Digital health forgot it: one login, one health record, one app, one wrist. But in real life, health was never managed by one person alone. Three levels of family health: Level 1 – One account for the family: the GoodRx family plan (around $25/month, you + up to four others, pets included) and the Rush family membership in Chicago (around $30/month: virtual urgent care, doctor matching, medicines delivered at home).Level 2 – Shared intelligence: Luffu, the new company from Fitbit founders James Park and Eric Friedman, uses AI to learn what is normal for each family member and flag changes, now with a screenless bracelet. Also: Lifelong (Australia), BeMiVe (Brazil), Meituan's AI family health manager (China) and India's Aarogya Setu, relaunched for "individuals and families".Level 3 – Shared solutions: MetLife Korea's treatment support pack (nurse escort, driver, carer, childcare, a hotel near the hospital, even a pet sitter), usable by partners, children and parents on both sides. NH NongHyup tests nurse calls to older customers with updates shared with their children.The twist from Belgium: Colruyt Group and its Jims gyms launched Move and Save. If a household of up to three completes three gym sessions a week, together, the family earns €5 for fruit and vegetables. The family is not only a problem to organise. It becomes part of the solution. Why it matters: 63 million Americans care for a family member, spending around 27 hours a week organising care, and most of that information lives in one person's head. Health is being redesigned from the outside in, around how people actually live. Thalia's summary: from "me and my health" to "us and our health". Standalone family apps will struggle alone; the winners will connect to an insurer, retailer, employer, hospital or public health system, as Chunyu Doctor's home-care partnership in China shows. Privacy by design: together, but not merged. Family health should connect people, not remove their independence. Related episodes: #78 (screenless wearables), #80 (retail and health), #81 (MetLife Korea, GoodRx), #83 (The Health Shifts 2026). Chapters 00:00 Panasonic's Umi: the AI family health coach that never launched 01:21 Welcome to the weekly update of The Healthusiasm Podcast 01:57 Health is becoming a family affair again 02:14 "The family is the unit of care" vs one-person health tech 03:47 Who really manages health in a family? 04:48 Why Panasonic stepped back, and why the idea didn't die 05:32 Samsung at CES: healthcare beyond the individual 06:25 Three levels of family health across industries 07:10 Level 1 – one account: GoodRx family plan & Rush family membership 08:22 Level 2 – from shared plans to shared intelligence 08:36 Luffu: Fitbit's founders track the health of the family 10:49 63 million family caregivers and the mental load 11:55 Lifelong, BeMiVe, Meituan & India's Aarogya Setu 13:43 Level 3 – shared solutions: MetLife Korea's treatment support pack 15:22 NH NongHyup: nurse calls shared with the children 15:37 Privacy: together, but not merged 16:20 Colruyt & Jims Move and Save: exercise together, get paid in vegetables 18:22 The family as part of the health solution 18:52 Family health version 2: why now? 19:56 Consumer-driven health: redesigned from the outside in 20:45 From "me and my health" to "us and our health" 20:56 Why standalone family health apps need partners 21:54 Chunyu Doctor & the family health ecosystem 22:27 It's a Healthusiasm world Send us your ideas, suggestions or questions. Subscribe to Healthusiasm newsletter: https://www.healthusiasm.com -- -- -- Book Christophe Jauquet for keynotes: www.christophejauquet.com

    Did Family Health Tech Fail? No, Health Is Becoming a Family Affair Again: Luffu, MetLife Korea & Colruyt (#84)
  2. Sep 25

    The Health Shifts 2026: The New Front Door of Health – A Preview of My Year-End Keynote (#83)

    A bathroom scale that takes a heart reading. A bank that trains its staff to notice early signs of dementia. A hospital check-up in southern China sold as a five-day holiday. None of these stories starts with a doctor. None starts with a Google search either. So if health no longer starts at the doctor, where does it start? This episode is a preview of The Health Shifts 2026: The New Front Door of Health, Christophe Jauquet's year-end keynote show. For a long time health had two front doors: your doctor and Google. Today there are many more, and most of them sit outside healthcare. The reason is Healthusiasm: people have never been this interested in being and becoming healthier, so everyday choices become health choices, and companies that never planned to play a role in health now do. This is consumer-driven health, and health reshaped from the outside in. The nine new front doors of health 1. The home – the Withings scale that takes a six-lead ECG before breakfast; Samsung earbuds cleared in the US as over-the-counter hearing aids; a depression headset used at home.2. The household – the GoodRx family plan (grandma and the dog on one plan); a Korean insurer offering childcare and pet-sitting after a serious diagnosis; Amazon family prescriptions.3. The shop – KIWI in Norway makes lean minced meat cheaper, healthier sales up around 35%; Colruyt rewards gym visits with fruit and vegetable credits; a supermarket rebuilt inside a Hamburg rehab clinic.4. The pharmacy – unbundled: Sugi pharmacies inside Japanese supercentres, Eucerin sold directly on Amazon in Germany, pharmacists taking a larger clinical role in England.5. The device and the AI health coach – Apple blood tests and a Health Age, Google × Abbott glucose coaching, Oura moving into chronic care. Value moves from tracking to interpretation to action.6. The everyday app – Meituan's AI family health manager (13 million monthly users), Ant Group's AI doctor avatars, free doctor visits for delivery riders in Singapore.7. The bank and the insurer – NH NongHyup's dementia-friendly branches and AI voice checks in Korea; a Thai insurer × Decathlon lowering premiums as verified activity rises. Trust is the door handle.8. Longevity – MORROW's preventive-health centre in a Singapore mall, biological age at Fitness First, a longevity authority in Dubai.9. The journey – a $200 million health centre in a New Jersey train station, healthy options on every Abu Dhabi menu, post-birth hotel stays in Japan. Why it matters This is not one story of outsiders moving into health. Around GLP-1 medicines such as Ozempic and Wegovy, healthcare makes the medicine and other industries build the services around it (Hypera, Brazilian pharmacies, Nestlé's GLP-1 Journey label). The new front doors are where healthcare and everyday life meet. Healthcare is not being replaced; it is becoming connected to the rest of life. Two questions to take away In healthcare: through which doors will my patients arrive, and what data and expectations will they bring? Outside healthcare: are we already playing a role in our customers' health, and can we make it more useful? Book the show The Health Shifts 2026 is a year-end show with trends, strange and absurd innovations, and The Health Shifts Awards. Only available from November to February: close the year with it, or kick off the next one. More at christophejauquet.com. Related episodes: #68 (GLP-1 is more than pharma) and #82 (the pharmacy is being unbundled). Chapters 00:00 A scale, a bank and a holiday: where does health start? 01:25 The Health Shifts 2026: The New Front Door of Health 02:00 The Health Shifts Awards 03:04 The story behind it: the Healthusiasm Intelligence Engine 03:46 Beyond the doctor and Google: Healthusiasm 04:49 Door 1: the home – the Withings ECG scale 05:59 Hearing-aid earbuds and depression care at home 06:32 Door 2: the household – the GoodRx family plan 07:50 Door 3: the shop – KIWI makes lean meat cheaper 08:38 Colruyt and a supermarket inside a rehab clinic 09:28 Door 4: the pharmacy, unbundled 11:20 Door 5: the device and the AI health coach 12:13 Apple, Google × Abbott and Oura 13:23 Door 6: the everyday app – Meituan and Ant Group 15:06 Door 7: the bank and the insurer – NH NongHyup 16:39 Insurance premiums and Decathlon in Thailand 17:05 Door 8: longevity goes mainstream 18:16 Door 9: the journey – health at the train station 19:33 Recap: the nine new front doors 19:48 GLP-1: where healthcare and consumer industries meet 21:28 The question for healthcare organisations 22:56 The question for companies outside healthcare 23:16 How to book The Health Shifts 2026 24:31 Health doesn't start in one place anymore Send us your ideas, suggestions or questions. Subscribe to Healthusiasm newsletter: https://www.healthusiasm.com -- -- -- Book Christophe Jauquet for keynotes: www.christophejauquet.com

    The Health Shifts 2026: The New Front Door of Health – A Preview of My Year-End Keynote (#83)
  3. Sep 17

    Is the Pharmacy Disappearing? No, It's Being Unbundled: Pharmacists in Beauty Stores, on Amazon & in Chronic Care (#82)

    The pharmacy is being unbundled. In one week, NHS England widened Pharmacy First, New South Wales moved pharmacists into chronic care, Musinsa opened a beauty store in Seoul with a licensed pharmacy in the basement, Eucerin, Avène and Ducray moved onto Amazon in Germany, Amazon Pharmacy put licensed pharmacists on the phone 24/7 in Spanish, and Welcia placed dietitians on the drugstore floor in Japan. Six signals, one shift: the product, the professional and the place no longer have to stay together. In this weekly update of The Healthusiasm Podcast, Christophe Jauquet and his AI co-host Thalia Muses unpack what the unbundled pharmacy means for pharmacies, pharma and skincare brands, retailers and everyone competing for the trusted health relationship. A consumer-driven health story about health showing up wherever people already are. The signals (last 10 days) England — NHS Pharmacy First expands (10 Sep 2026). Around 14 million pharmacy consultations so far, 7 million for the seven Pharmacy First conditions. From this autumn, selected pharmacies add adult migraine, hay fever in children, outer-ear infections, mild to moderate acne and mild skin infections. NHS estimate: another 2–3 million consultations a year.Australia — New South Wales widens pharmacist care (10 Sep 2026). Up to 250 extra pharmacists for nausea, reflux, allergic rhinitis, mild acne and muscle and joint problems; oral contraception; more vaccines from 2027; and a trial of pharmacy support for chronic conditions such as high blood pressure and COPD.Seoul — Musinsa Beauty store with a licensed pharmacy (11 Sep 2026). Four floors of beauty in Hongdae; the entire basement is Beauty Onnuri Pharmacy, independently operated within the Onnuri network and organised around problems: hair and scalp, acne and blemishes, sensitive skin.Germany — pharmacy skincare moves onto Amazon. Pierre Fabre (Avène, Ducray) and Beiersdorf (Eucerin) admit Amazon as an approved direct retailer within their selective distribution. Avène alone sells 6 million+ packs a year through German pharmacy channels, close to €120 million, almost 40% already online.United States — Amazon Pharmacy in Spanish (9 Sep 2026). The whole journey in Spanish: medication information, refills, delivery updates, chat and licensed pharmacists by phone, 24 hours a day.Japan — Welcia × Tsukuba × Alfresa (1 Sep 2026). Five-month trial with the Calomil meal-photo app (7 million+ users, 28 nutrients tracked); products linked to recommendations in 20 stores, and a registered dietitian on the floor in three. Why it matters For decades the pharmacy was three things in one place: the product, the professional and the physical building. Now the product travels to Amazon, the professional appears on a phone or a shop floor, and the pharmacy appears inside a beauty store or takes on chronic care. Once the bundle loosens, companies recombine it: beauty store plus pharmacy, online shop plus pharmacist, drugstore plus dietitian, community pharmacy plus chronic care. Pharmacy competition used to be about location and price. The next competition is about who owns the trusted health relationship: who is easiest to reach, who feels credible, and which professional you put around the customer. Pharmacies are not disappearing. Qualified human advice becomes more valuable, and less tied to one building. This is Healthusiasm: health starts wherever people already are. The Monday-morning question Not “where should we sell our product?” but “where does our customer need trusted help, and who is the right person to provide it?” Also mentioned: Pharmacy First, K-Health (episode #69), Onnuri Pharmacy, Tsuruha, Beiersdorf skin experts, prevention by architecture, transactions to transformations. Chapters 00:00 Four signals, one shift: the pharmacy is being unbundled 01:15 Product, professional and place no longer have to stay together 01:25 England: NHS Pharmacy First and 14 million consultations 02:20 The NHS expansion: migraine, hay fever, ear infections, acne, skin infections 03:18 Lowering the emotional cost of asking for help 03:57 Two to three million extra consultations: replacement or earlier help? 04:58 Australia: New South Wales widens the pharmacist’s role 05:49 Pharmacists in chronic care: high blood pressure and COPD 07:09 From transactions to continuity (and transformations) 07:58 The capacity problem: judge by whether patients get the right care 08:29 Seoul: Musinsa opens a beauty store with a licensed pharmacy 09:20 Beauty Onnuri Pharmacy: organised around problems, not brands 11:05 K-Health: the pharmacy as part of everyday wellbeing 11:49 Germany: Eucerin, Avène and Ducray move onto Amazon 12:59 Selective distribution: the product travels, the pharmacy keeps the advice 13:57 Running on two tracks: Amazon and pharmacy expertise 14:49 The three pieces come apart: product, professional, place 15:22 Amazon Pharmacy in Spanish: the pharmacist as a 24/7 service 16:51 Japan: Welcia puts a dietitian on the drugstore floor 18:57 The bigger pattern: unbundle, then recombine 20:38 The new competition: who owns the trusted health relationship 22:08 Several pharmacies, several pharmacists: what is the building good for? 24:06 Lesson of the week: more valuable, less tied to a building Send us your ideas, suggestions or questions. Subscribe to Healthusiasm newsletter: https://www.healthusiasm.com -- -- -- Book Christophe Jauquet for keynotes: www.christophejauquet.com

    Is the Pharmacy Disappearing? No, It's Being Unbundled: Pharmacists in Beauty Stores, on Amazon & in Chronic Care (#82)
  4. Sep 11

    From a Pet Hotel to a Supermarket Inside a Hospital: How Health Is Being Redesigned Around Normal Life (#81)

    An insurer that books a pet hotel when you get cancer. A GoodRx plan that covers your pets. A hospital open on Sundays. A stroke ward with a Penny supermarket inside it. In the same two weeks, MetLife Korea, GoodRx, Apollo Hospitals, Cureety and Reimagine Care, Novo Nordisk and Asklepios all moved in the same direction: illness is being redesigned around normal life. Christophe Jauquet and AI co-host Thalia Muses unpack why this is not a coincidence, and why the next competition in health is about the hours around the treatment, not the treatment itself. This week's Healthusiasms MetLife Korea – Treatment Support Pack (3 Sep 2026): after a serious diagnosis, choose from ten services – a nurse escort, transport, a carer, a cleaner, recovery meals, home physiotherapy, childcare, hotel accommodation, a pet hotel and a pet sitter – up to 17 times, on top of the normal payout. Some services extend to your partner, children, parents and even your partner's parents.iM Life and Hanwha Life (1–2 Sep 2026): a new dementia insurance product with long-term and home-care benefits, and a programme for people with mild cognitive problems and their families. Three Korean insurers, one direction: beyond the payout, into daily life.GoodRx family plan (3 Sep 2026): about $25 a month for you plus four household members – children, other adults and, yes, pets. Health as a household affair.Apollo Hospitals, India (Aug 2026): consultations, tests, check-ups and some planned procedures now available on Sundays. Healthcare fitting around life, not the other way around.Cureety acquires Reimagine Care (2 Sep 2026): a Paris company that supports cancer patients between hospital visits buys a Nashville virtual cancer-care provider. AI triage plus an oncology-trained team around the clock, 250+ cancer centres, ~100,000 patients supported, ~150 employees. The company says it resolves 95% of patient needs virtually – a company-reported number.Wegovy tablets in Germany (1 Sep 2026): the first EU country where the oral semaglutide pill is commercially available. Not reimbursed – roughly €170–280 a month out of pocket. A Danish study of 150,000+ adults found about 49% had discontinued after twelve months.Novo Nordisk × smartpatient (2 Sep 2026): the MyTherapy support programme (12M+ users) expands to injectable and oral GLP-1 treatment. smartpatient belongs to Redcare Pharmacy since 2021 – medicine, digital support and pharmacy moving closer together.Asklepios × Penny, Hamburg (Aug 2026): a new neurological therapy centre with a training supermarket inside it, equipment and retail know-how donated by Penny. Stroke patients practise shelves, trolleys and the checkout belt – normal life brought inside medicine, without the queue.Why it matters These companies are not simply being nicer to sick people. They are competing on what happens around the treatment. MetLife is competing on your week. Cureety and Reimagine Care are competing for your three o'clock in the morning. Novo Nordisk has an interest in your sixth month. All of those moments are normal life – which is exactly what Healthusiasm describes: health moving into the shop, the phone, the kitchen and the home. And it is what Customer Transformations asks: not what does this person buy, but what is this person trying to become – a good parent, someone who keeps working, the person who still walks the dog every evening. The Monday-morning task Map everything your customer normally does in a week. Ask which of those things becomes difficult when they get sick. Then ask which of them you can help with. MetLife did not build a pet hotel; it partnered with one. Question of the week What does your company already understand about your customer's normal week that a hospital does not see? That knowledge is hard to copy quickly – and it may become your biggest advantage in health. Chapters 00:00 Illness redesigned around normal life 00:22 Welcome – Christophe Jauquet and Thalia Muses 00:59 MetLife Korea's Treatment Support Pack: pet hotel, childcare, home help 02:45 Insurance for the whole family – the buyer and the user are two people 03:35 Korea's dementia wave: iM Life and Hanwha Life 04:37 GoodRx family plan: five household members, pets included 05:32 Apollo Hospitals opens on Sundays 06:27 Cureety buys Reimagine Care: cancer care at 3 a.m. 09:39 Wegovy tablets launch in Germany – who pays? 10:55 The 49% problem: staying on GLP-1 treatment 11:14 Novo Nordisk × smartpatient: MyTherapy and the Redcare link 13:06 Competing on your week, your 3 a.m., your sixth month 15:14 Healthusiasm and Customer Transformations 16:37 The Monday-morning task: map the routines illness disrupts 17:25 Asklepios × Penny: a training supermarket inside a hospital 18:47 Practising normal life without the queue 19:04 What changed: care beyond the clinical encounter 20:40 The bet: health products from companies already in your week 21:20 The better question for your company Hosted by Christophe Jauquet – author, keynote speaker and expert in consumer-driven health – with Thalia Muses, the AI co-host of The Healthusiasm Podcast. It's a Healthusiasm world: the boundaries between healthcare, wellness and consumer industries are blurring. Send us your ideas, suggestions or questions. Subscribe to Healthusiasm newsletter: https://www.healthusiasm.com -- -- -- Book Christophe Jauquet for keynotes: www.christophejauquet.com

    From a Pet Hotel to a Supermarket Inside a Hospital: How Health Is Being Redesigned Around Normal Life (#81)
  5. Sep 7

    How Is Retail Winning at Health? Walmart, Target, Kroger & the Two Speeds of Retail Health (#80)

    In April 2024 Walmart closed 51 health clinics, and everybody called it retail's exit from healthcare. By the summer of 2026 Walmart is bigger in health than before. In this weekly update, Christophe Jauquet and Thalia Muses unpack why retail never left health: it learned that health comes in two speeds, and which speed to use where. Signals from Walmart, Target, Kroger, Instacart, Sam's Club, Holland & Barrett, Hy-Vee, Kaufland, Assaí, KIWI, Colruyt, Olive Better, Müller, Costco, Lawson and Dreams. The two speeds of retail health One part of health has rules attached: licences, qualified professionals, rooms built a certain way. Retail moves carefully there. The other part has no rules at all: price, pack size, shelf position, opening hours. Retail has been good at that for a hundred years, so there it moves at full speed. Healthusiasms in this episode Kaufland × Sana (Mosbach, Germany, Nov 2025): a 54 m² telemedicine practice before the checkout. The hospital group holds the licence; the retailer provides the floor space.Assaí (Brazil, Jul 2026): its own pharmacies inside its own stores after the law changed, in a closed room with a qualified pharmacist.KIWI (Norway, Aug 2026): leaner minced meat permanently cheaper than the fatty one. Healthier products up about 35% year on year (company figures).Colruyt (Belgium, Aug 2026): child-sized packs with age labels. No nutrition lecture, just the right size.Olive Better (Seoul, Jan 2026): 3,000 wellness products from 500+ brands; 1.8 million first-time wellness buyers in five months.Target (US, Jan 2026): wellness range up 30%, thousands of products under $10. And 70% of Target shoppers were already buying wellness there.Holland & Barrett (UK, Jul 2026): a GLP-1 support range in 400 stores, plus a Pfhlo partnership for virtual medical consultations.Hy-Vee (US Midwest, Jul 2026): a six-week dietitian-led programme for people on weight-loss medication.Sam's Club × Weight Watchers (US, Jul 2026): Weight Watchers inside a warehouse-club membership, including the clinical GLP-1 programme at a discount. Sam's Club belongs to Walmart.Kroger × Instacart (US, Aug 2026): prescriptions and groceries in one order, one van.Müller Gesundheitswelt (Uster, Switzerland, Aug 2026): dermocosmetics, OTC medicines, supplements, self-tests, blood pressure monitors and an AI advice tool in one 120 m² health world.Three unusual Healthusiasms Dreams × Mind & SAMH (UK, Jun 2026): a mattress retailer funds mental-health charities, backed by a survey on lost sleep. A real partnership, a real number, and an untested claim underneath.Costco × SCAN (US, Aug 2026): Costco-branded health insurance plans, pending approval. Retail moves into insurance.Lawson (Japan, 4 Aug 2026): a convenience store built for an ageing 1971 housing estate. Fresh food, a pharmacy, a help desk for phones, money and paperwork, solar backup. One hundred planned by 2030.Why it matters Health left the hospital and went shopping. Price, pack and the shop around the corner are exactly the part of health the healthcare system never took care of, because nobody was ever paid to do it. This is the Copernican Health Revolution standing in a supermarket aisle: the hospital becomes one of many places where health happens, and for most people, most weeks, not the main one. Weight-loss medication showed that retail can build around a chronic condition during a shopping moment. Diabetes, heart failure and cancer recovery come next, and retail cannot do that alone. It owns the aisles, the prices and the packs; pharma, hospitals and patient organisations own the knowledge. The question for this week Somewhere in your business, a customer is already making a health choice in front of you. Do you know who they are, and what they are choosing? Chapters 00:00 Cold open and welcome 01:23 Walmart closed 51 clinics, and came back bigger 02:54 Health comes in two speeds 04:23 The medical corner: Kaufland × Sana (Germany) 05:04 Assaí opens its own pharmacies (Brazil) 06:19 The aisles: KIWI makes leaner meat cheaper (Norway) 08:21 Colruyt's child-sized packs and Olive Better's wellness store 09:31 Target: 70% of shoppers already buy wellness (US) 11:22 Boundaries blur: Holland & Barrett's GLP-1 range (UK) 12:17 Hy-Vee's dietitian programme (US) 12:34 Sam's Club puts Weight Watchers in the membership 13:50 Kroger × Instacart: prescriptions with the groceries 14:42 Müller's Gesundheitswelt: two speeds in one shop (Switzerland) 15:28 Health left the hospital and went shopping 16:30 What this means for you: the Copernican Health Revolution in the aisle 18:43 Retail owns the aisles, pharma owns the knowledge 19:33 Unusual #1: Dreams × Mind & SAMH (UK) 20:15 Unusual #2: Costco × SCAN health insurance (US) 21:23 Unusual #3: Lawson's convenience store for an ageing estate (Japan) 23:30 Outro Send us your ideas, suggestions or questions. Subscribe to Healthusiasm newsletter: https://www.healthusiasm.com -- -- -- Book Christophe Jauquet for keynotes: www.christophejauquet.com

    How Is Retail Winning at Health? Walmart, Target, Kroger & the Two Speeds of Retail Health (#80)
  6. Aug 28

    From AI Husbands to Ozempic Brides: The Health Innovations of the Summer of 2026 (#79)

    Sword Health buying Headspace. A French exoskeleton cleared by the FDA for the living room. A Japanese convenience store turned into a neighbourhood health hub. And an AI app from Dubai that coaches men to become better husbands. This is episode 79 of The Healthusiasm Podcast, and the start of year five. Christophe Jauquet is joined by Dr Keith Grimes (medical expert in digital innovation, UK), Nia Escobar-Kölle (digital health expert for startups, Berlin) and Mo Zouina (human experience expert, Belgium) to unpack the health innovations of the summer of 2026. The signals Sauna as heat training. Repeated heat exposure (40 to 60 minutes daily, four to six days) improves heat tolerance for about a week afterwards, while the UK counts more heat-related deaths. Keith on community saunas, silent saunas and a sauna road trip.Thaivivat x Decathlon (Thailand). Active Health insurance where moving more this month visibly lowers next month’s premium, with Decathlon as the place where the healthy behaviour actually starts. The follow-on from episode 77 on insurers becoming health journey partners.Belgium warns on alcohol. Mo on the culture around the glass, the busted French paradox, the rise of alcohol-free brewing, and GLP-1s quietly reducing cravings. Plus Keith on Gen Z drinking less but using anxiolytics more.Sword Health acquires Headspace. Musculoskeletal care meets meditation and mental health, with approval expected mid-September. Around 15 digital health acquisitions in the first half of 2026, and what consolidation says about the post-pandemic market.The Oura class action in the US over sleep-tracking accuracy. Consumer health claims now meet consumer scrutiny.Wandercraft Eve. The first self-balancing personal exoskeleton cleared by the FDA for eligible people living with spinal cord injuries. Hands free, no crutches, used at the kitchen counter rather than in a rehabilitation centre.The screenshot myth. Photographing the slide is the best way to forget it. Cognitive offloading, the phone as second brain, why too much memory makes AI answers worse, and what ambient scribes do to a clinician’s thinking.Happy Lawson Town (Japan). Lawson and KDDI turn a convenience store inside an ageing housing estate in Hino into a support hub: pharmacy, consultation desk, AI concierge, online consultations, tablet ordering and same-day delivery, Starlink and solar for disasters. Hundreds of locations planned by 2030.The afterlife of medication. Across more than 2,500 people, researchers found associations between drugs taken years ago and the gut microbiome today, in nearly half of the 186 drugs investigated. We spend enormous effort calculating half-life. Maybe we should start calculating afterlife.Midi Health. The US virtual care company known for menopause and perimenopause expands into acute and postpartum care. 550 clinicians, three major US insurers, a billion-dollar valuation. CEO Joanna Strober describes women’s health as a collection of episodic moments. The fix is to treat women as a continuum.Tanita x America Oudan Ultra Quiz (Japan). A legendary 1970s to 1990s TV quiz becomes a six-month walking challenge, and people pay 3,000 yen to take part. Normally we pay people to walk.The unusual ones Pints and Periods by Knix (Toronto): dads invited into the store to learn how to talk to their kids about periods.The Ozempic bridal trend: bodies change between buying the dress and the wedding day, so bridal brands now sell a fit guarantee instead of a fit.Good Husband: a Dubai-built AI coach that helps men prepare difficult conversations with their partner, with a paid Better Husband tier that learns the relationship. Relationship advice has climbed from number 38 to number 7 in LLM use cases.Why it matters One pattern runs through all of it: health keeps leaving the places built for it. The exoskeleton leaves the rehabilitation centre. The consultation leaves the clinic and lands in a convenience store. The insurance premium stops being an annual number and becomes weekly feedback. Walking stops being exercise and becomes a quiz show. Health is becoming a layer inside everyday life rather than a destination you travel to. The second pattern is consolidation. Single-need apps are merging into platforms shaped like a life instead of a diagnosis, whether that is Sword and Headspace joining physical and mental health, or Midi refusing to treat a woman as a sequence of unrelated episodes. The question for every organisation is no longer which need do we solve, but which part of someone’s life do we belong to. Chapters 00:00 Cold open: what if AI could make you a better husband? 00:20 Welcome: Keith Grimes, Nia Escobar-Kölle, Mo Zouina 01:09 Summer, the Belgian coast and slowing down 03:25 Sauna and heat adaptation: training for the heatwave 08:38 Thaivivat x Decathlon: move more this month, pay less next 10:51 Has your own insurer ever asked you to move? 13:47 Belgium’s alcohol warning and the culture around the glass 18:06 Alcohol, social anxiety and the rise of psychobiotics 19:52 Sword Health acquires Headspace 22:58 Digital health consolidation, and why clinics lag behind 26:28 The Oura sleep-accuracy lawsuit 28:42 Four layers: medical, health, well-being, lifestyle 29:45 Wandercraft Eve: the FDA-cleared self-balancing exoskeleton 31:13 Exoskeletons, eye-level conversation and dignity 32:22 The screenshot myth: cognitive offloading and the second brain 36:18 Slides, cognitive dissonance and feeding AI too much 40:33 Ambient scribes: when writing the note is the thinking 41:44 Happy Lawson Town: the convenience store as a health hub 44:31 Ageing Japan and what the West can learn 46:41 From the half-life to the afterlife of medication 49:09 The microbiome as a rainforest 51:31 Midi Health: women’s health as a continuum, not episodes 55:17 Siloed evidence versus living as a whole person 1:01:21 Year five, episode 79 1:01:49 Tanita x America Oudan Ultra Quiz: paying to walk 1:05:17 Unusual one: Pints and Periods by Knix 1:08:07 Unusual one: the Ozempic bridal trend 1:09:54 Unusual one: Good Husband, the AI relationship coach 1:17:37 Relationship advice: from 38 to 7 in LLM use cases Send us your ideas, suggestions or questions. Subscribe to Healthusiasm newsletter: https://www.healthusiasm.com -- -- -- Book Christophe Jauquet for keynotes: www.christophejauquet.com

    From AI Husbands to Ozempic Brides: The Health Innovations of the Summer of 2026 (#79)
  7. Aug 23

    Why Are Screenless Devices Everywhere? Oura, Fitbit Air, Garmin & the End of the Display (#78)

    Oura, WHOOP, Google's Fitbit Air, Garmin CIRQA, RingConn, Dreame, boAt, Noise, Luna, Ultrahuman and Samsung all shipped the same idea in 2026: a health device with nothing to look at. Christophe Jauquet and his AI co-host Thalia Muses unpack the fastest-moving shift in consumer health hardware — the screen disappearing, and the decision moving with it. Your health device used to be something you read. Now it is something that reads you. The signals in this episode: Oura unveils its fifth-generation ring (28 May 2026) — still no screen, but it can now route you straight to a real doctor. More than 5.5 million sold.Google launches the Fitbit Air (7 May 2026): a $99, five-gram screenless band. In the same move it renames the Fitbit app Google Health and adds a Gemini-powered AI health coach at $10 a month — an entire health stack rebuilt in 19 days.Garmin launches CIRQA (21 July 2026), its first screen-free band: basic tracking free, the smarter AI insights paid on top. The sensor is cheap; the interpretation is the product.India goes screenless at scale: boAt's Smart Ring Active at around 3,000 rupees (roughly €35), and Noise's screen-free band with AI coaching built in and no subscription (9 July 2026, about $120) selling 35,000 units on day one.China makes the ring touch you back: RingConn's third-generation haptic ring (29 May 2026, over 150,000 users) and Dreame's haptic ring (March 2026) — "technology that feels, rather than just tells".Luna (end of July 2026): a screenless band you talk to by voice, that taps you instead of showing you a plan.Ultrahuman's Jade (27 February 2026): an AI that does not just interpret but acts — starting a breathing exercise when stress climbs, flagging a heart-rhythm anomaly. Read, decide, act.Samsung at CES (January 2026): sleep data from the wearable feeding the smart home, adjusting temperature, light and air in your bedroom while you sleep. Why it matters: when the screen goes, the deciding has to move somewhere — and it moves to the machine. Anyone can make a sensor now, so the value and the money move to whatever interprets the stream and acts on it. That is the Transformation Economy. Underneath sit the same universal Life Aspirations: safeness, calmness, autonomy, energy. The ring is only the doorway. This is consumer-driven health — Healthusiasm: health pulled by the person, not pushed by the system, and now arriving as ambient health. The one thing to do on Monday: stop asking "what should our screen show?" and start asking "what should our system do — quietly, at the right moment, without being asked?" The winners will own the interpretation and the action. Everything else slides towards a commodity sensor. Chapters: 0:00 Cold open: every object becomes a health-optimising moment 1:21 The signal: wearables without screens 1:58 Oura's fifth generation and 5.5 million screenless rings 2:46 WHOOP and the band you cannot check 3:12 Google's $99 Fitbit Air, Google Health and the Gemini coach 4:08 You used to read your device — now it reads you 5:07 Healthusiasm: the demand was already there 6:16 Garmin CIRQA: cheap sensor, paid interpretation 7:10 India: boAt and Noise take screenless to scale 8:06 China: RingConn and Dreame tap instead of tell 8:46 Luna: the screenless band you talk to 9:50 Product or transformation? The Transformation Economy 10:35 Life Aspirations: safeness, calmness, autonomy, energy 11:44 Ultrahuman's Jade: read, decide, act 13:06 Samsung at CES: the bedroom that adjusts itself 15:02 Ambient health: the interface dissolves into the walls 16:15 One decade on: the screenless wave goes global 17:55 What to do on Monday: own the interpretation and the action Send us your ideas, suggestions or questions. Subscribe to Healthusiasm newsletter: https://www.healthusiasm.com -- -- -- Book Christophe Jauquet for keynotes: www.christophejauquet.com

    Why Are Screenless Devices Everywhere? Oura, Fitbit Air, Garmin & the End of the Display (#78)
  8. Aug 13

    From Claims-Payer to Health Partner: How AXA, Bupa, Ping An & UnitedHealthcare Reinvent Insurance (#77)

    For two hundred years, insurance did one thing: you paid, something went wrong, they paid you back. In 2026 that quietly changed. Generali, AXA, Bupa, Discovery Vitality, Ping An, UnitedHealthcare and HSBC are all making the same move at the same moment — from claims-payer to health journey partner. Christophe Jauquet and his AI thinking partner Thalia Muses unpack the rise of what Christophe calls the Participatory Insurer: protection reframed as taking part in your health, not a payout triggered by failure. The signal isn't one company — it's a whole industry turning at once. Genes, questionnaires, AI, home routines: completely different tools, the exact same move, nearly all inside the first half of 2026. The signals unpacked in this episode: Generali (Milan, July 2026) — health lead Luca Tavecchia reframes a 200-year-old insurer as a "health journey partner," not a claims-payer.AXA (France, June 2026) — prevention built into the policy: questionnaire, personalised risk report, then a doctor, to catch cancer, heart disease and diabetes early; age-based check-ups and blood tests for companies.Bupa (UK, from September 2026) — DNA-based prevention pathways (genetic breast-cancer risk, funded monitoring, lifestyle support, medication, even preventive surgery) plus a live saliva-based medication check; up to 200,000 customers within two years.Discovery Vitality + Google Cloud (South Africa) — AI-driven "next best action" rewards, moving toward personalised, conversational guidance through 2026.Ping An (China, June 2026) — "Ping An Home" moves into the household (sleep, food, exercise, chronic-disease follow-up); a shift from "post-event risk compensation" to full-lifecycle health support. Plus (July 2026) an AI companion for people with cancer and serious illness.China's super-apps (H1 2026) — AI guidance from JD; Alibaba's health agent wired into 2,000+ hospitals and into insurance payment; real-life medical escorts via Didi and Meituan.UnitedHealthcare (US, March 2026) — "Avery," a 24/7 AI companion that knows your coverage and claims, explains costs, finds care and books appointments; scaling toward ~20 million members.Prior-authorisation reform (US, spring 2026) — even rivals UnitedHealthcare and CVS's Aetna adopt shared standards; more than half the volume moving to common rails to cut friction.The money — UnitedHealth is investing ~$1.6bn in AI in 2026 with 1,000+ AI solutions live, describing itself as "a data company."Banks want in — HSBC (Singapore, May 2026) sells longevity and health concierge to wealth clients; an Indonesian bank drops health insurance one tap inside its everyday app.Why it matters: Protection is becoming participation. When a company stops selling you a product and starts helping you become a healthier version of yourself, that's a Customer Transformation — and insurance has just walked into the Transformation Economy. The new ladder for insurers: price the risk, reduce the risk, guide the person. Whoever makes managing your health easiest earns a place in your day. That's consumer-driven health — and it's a Healthusiasm world. Chapters 0:00 Insurance you'll actually want to use 1:06 This week's signal: Generali rewrites insurance in Milan 3:17 AXA France: prevention built into the policy 4:40 Bupa UK: DNA pathways & saliva medication checks 7:20 Discovery Vitality + Google: AI next best action 8:54 Ping An Home: the insurer moves into your household 11:41 The click: protection becomes participation 13:33 Customer Transformation & the Transformation Economy 13:57 When you get sick: Ping An's AI companion & China's super-apps 17:12 UnitedHealthcare's Avery: the 24/7 AI companion 18:39 Cutting the friction: prior-authorisation reform 20:11 Banks want in: HSBC longevity & the "data company" 22:10 Price the risk, reduce it, guide the person 24:47 It's a Healthusiasm world Send us your ideas, suggestions or questions. Subscribe to Healthusiasm newsletter: https://www.healthusiasm.com -- -- -- Book Christophe Jauquet for keynotes: www.christophejauquet.com

    From Claims-Payer to Health Partner: How AXA, Bupa, Ping An & UnitedHealthcare Reinvent Insurance (#77)

About

The Healthusiasm Podcast is about the future of health — and how technology, consumers and culture are reshaping it from the outside in. Across every industry — healthcare, pharma, retail, tech, food, finance, hospitality — the same shift keeps surfacing: people are no longer passive patients. They're active participants, choosers and managers of their own health, well-being and longevity. We call that shift Healthusiasm, and it's quietly redesigning what organisations must do to stay relevant. Most weeks, host Christophe Jauquet — health business expert, keynote speaker and author of the Healthusiasm books — turns the latest signals in consumer-driven health into something you can think with: GLP-1 and the new weight-loss economy, AI in healthcare, AI health coaches and wearables, longevity, women's health, preventive care, digital health, and the hospitals quietly moving into everyday life. Once a month, the full international panel gathers for a health-innovation round-up. He's joined by Thalia Muses — the Healthusiasm GPT, trained on the entire Healthusiasm intelligence: the books, frameworks, blog archive and every past episode. Thalia isn't a gimmick. She's a working example of what the show explores — human and AI thinking side by side, connecting signals across industries and pressure-testing the panel's ideas in real time. The show doesn't just talk about human-AI collaboration in health. It practises it. The panel: Christophe Jauquet — Belgian, travelling the world. Health business expert, keynote speaker, author of the Healthusiasm books. Thalia Muses — the Healthusiasm GPT and Christophe's AI thinking partner, with total recall of every framework, blog and episode. Aline Noizet — French, based in Barcelona. Digital Health Connector with a sharp eye for the start-up scene. Mo Zouina — Belgian with North African roots. Human-experience specialist focused on wellness, personal care and cosmetics. Dr Keith Grimes — Scot, based near London. Pioneer in medical digital innovation. Estefanía 'Nia' Escobar-Kölle — Colombian, based in Berlin. Start-up and innovation expert. Krupa Suthar — Indian, based in London. Customer-experience and research expert focused on women's and youth's health. Plus guest thought leaders whenever a topic calls for one. Streamed in 95+ countries, this isn't a trend report. It's a sensemaking session on where health, technology and human behaviour are heading next — and what that means for the organisations trying to keep up. Tune in, take what's useful, and start seeing your industry through a Healthusiasm lens.