Double Take with Mike and Max

Alorica, Inc.
  • 1.0 (2)
  • BUSINESS
Double Take with Mike and Max

Double Take with Mike & Max is a podcast by Alorica Co-CEOs Max Schwendner and Mike Clifton, offering fresh perspectives on the future of customer experience (CX), business innovation, and leadership. Each episode dives into timely topics shaping the industry, sharing actionable insights, expert analysis, and personal stories to help brands stand out and succeed in an ever-changing world.

Episodes

  1. FEB 12

    Mentors in Motion: Non-Traditional Leadership Paths & Approaches

    Alorica Co-CEOs Max Schwendner and Mike Clifton explore the rising importance of mentorship, particularly in meeting Gen Z's unique expectations, inspired by Fast Company’s article, “The Most Diverse Generation in the Workplace Agrees on This One Career Builder.” Max and Mike share personal career stories and offer actionable advice on finding mentorship and cultivating it within organizations to foster growth and connection. Tune in for valuable insights on empowering both your career and your team through mentorship.

    21 min

  2. 12/17/2024

    Back to the Future: The Power of Voice CX in the AI Chatter

    Inspired by a Business Insider article, To speak to a representative, press $$, Alorica Co-CEOs Max Schwendner and Mike Clifton discuss why voice customer experience (CX) is becoming a premium service. They explore the value of human interactions in an AI-driven world, how to achieve the right balance, predictions for the future of CX, and actionable insights on leveraging voice CX to build stronger customer relationships and gain a competitive edge.

    15 min
  • 2 Episodes

Ratings & Reviews

1
out of 5
2 Ratings

About

Double Take with Mike & Max is a podcast by Alorica Co-CEOs Max Schwendner and Mike Clifton, offering fresh perspectives on the future of customer experience (CX), business innovation, and leadership. Each episode dives into timely topics shaping the industry, sharing actionable insights, expert analysis, and personal stories to help brands stand out and succeed in an ever-changing world.

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