Manage to Engage 20 Minute Learning Bites

Book Review of Author Pamela Hackett's Manage To Engage
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Your hosts take a deep-dive into the book Manage to Engage, How Great Managers Create Remarkable Results, by leadership expert Pamela Hackett, discussing practical ways managers boost engagement. If you're a new manager or a manager who wants to up their game for the new world of work and blow past the dismal engagement scores companies are spitting out, these learning bites are for you.  

  1. Episode 1

    Introduction to Manage to Engage. People Matter: We need a healthier way of working

    We kick off our dive into Pamela Hackett's "Manage to Engage" by examining the impact of the COVID-19 pandemic on workplaces and Hackett's proposal for a new approach to employee engagement. As a CEO whose company faced significant challenges during the pandemic, she argues that fostering engagement is crucial for business success and outlines a framework ("2 Fs and 7 Cs") with accompanying tools explored later in the book (i.e. HeadsUp, 1.5.30) to improve workplace culture and boost employee performance. The book emphasizes building leadership capability, prioritizing human connection, and creating a sense of community to cultivate a highly engaged workforce. Hackett contends that this approach is not merely a response to the pandemic but a necessary transformation for long-term organizational success.   You can learn more in the book published by Wiley: 2 Fs and 7 Cs (Fair trade, Freedom, Cause, Clean and meaningful infrastructure, Confidence, Connection, Collaboration, Community, and Capability). These are the basis of a new engagement scorecard.  We hope you enjoyed this free learning experience. Follow Manage to Engage Author, Pamela Hackett, on LinkedIn Buy the book Manage to Engage, How great managers create remarkable results, on Amazon or where all great books are sold. Manage to Engage. How great managers create remarkable results is published by Wiley.

  2. Episode 2

    Chapter 1. People Matter. We need a healthier way of working.

    In this episode discussing Pamela Hackett's book Manage to Engage, our hosts discuss how Hackett argues that widespread low levels of employee engagement is a significant business problem, costing companies billions and impacting employee well-being. The book proposes a "MI-9" framework—nine key drivers (Fair Trade, Freedom, Cause, Clean Infrastructure, Confidence, Connection, Collaboration, Community, and Capability)—to improve management practices and foster employee engagement. Hackett uses survey data and case studies to illustrate the consequences of disengagement and the potential benefits of adopting her approach. The MI-9 framework aims to create a workplace where employees feel valued, empowered, and connected, ultimately leading to increased productivity and better business outcomes. Hackett emphasizes that this requires a fundamental shift from traditional, command-and-control management styles to a more collaborative and human-centered approach. You can learn more in the book published by Wiley: The MI-9 toolkit. The new scorecard. Manage to engage using the 2 Fs and 7 Cs: Fair trade, Freedom, Cause, Clean and meaningful infrastructure, Confidence, Connection, Collaboration, Community, and Capability.  We hope you enjoyed this free learning experience. Follow Manage to Engage Author, Pamela Hackett, on LinkedIn Buy the book Manage to Engage, How great managers create remarkable results, on Amazon or where all great books are sold. Manage to Engage. How great managers create remarkable results is published by Wiley.

  3. Episode 3

    Chapter 2. The Ice Age. It's alive and well at work.

    In this episode from Pamela Hackett's book Manage to Engage, our hosts discuss the pervasive issue of employee disengagement and its detrimental effects on workplace productivity and overall business success. The discussion emphasizes the contagious nature of emotions in the workplace, arguing that managers' attitudes significantly impact team morale and performance. Our hosts highlight the importance of addressing the root causes of disengagement, such as poor management practices, inadequate policies, and a lack of employee value recognition. Hackett proposes a framework, the MI-9 Scorecard, for evaluating and improving managerial effectiveness in fostering employee engagement. The ultimate goal is to cultivate a positive and productive work environment where employees are motivated and committed to the company's success. You can learn more in the book published by Wiley: If we don’t solve this icy issue now, we will not only have an employee engagement issue, we will have a long-lasting economic issue. It’s finally time to solve the problem. We hope you enjoyed this free learning experience. Follow Manage to Engage Author, Pamela Hackett, on LinkedIn Buy the book Manage to Engage, How great managers create remarkable results, on Amazon or where all great books are sold. Manage to Engage. How great managers create remarkable results is published by Wiley.

  4. Episode 4

    Chapter 3. Manage to Engage. Building street cred.

    In this episode our hosts discuss Pamela Hackett's book Manage to Engage, and discuss how Hackett advocates for a new approach to management that prioritizes employee engagement over traditional command-and-control methods. Hackett uses Lady Gaga's intensely engaged fanbase as a model, contrasting it with the ineffective "flying monkeys" tactic of intimidation. Our hosts discuss how Hackett proposes fostering a culture of volunteerism and mutual respect, achieved through improved leadership behaviors, clear communication, and a focus on employee well-being. Specific strategies are suggested, including regular check-ins and the development of a supportive work environment. The ultimate goal is to create a thriving work ecosystem where employees feel valued, contributing to remarkable results. You can learn from the Book published by Wiley: In this chapter we explore what going HeadsUp really means and how it applies to everyone. We introduce the HeadsUp High Five, which includes having presence, creating a team micro vision to match a company macro vision, being tech savvy, knowing when and how to coach, and influencing people’s behavior so you can influence the culture you want to create. We hope you enjoyed this free learning experience. Follow Manage to Engage Author, Pamela Hackett, on LinkedIn Buy the book Manage to Engage, How great managers create remarkable results, on Amazon or where all great books are sold. Manage to Engage. How great managers create remarkable results is published by Wiley.

  5. Episode 5

    Chapter 4: Fair Trade – An “F” You Should Be Proud Of

    In this episode from Pamela Hackett's book Manage to Engage, our hosts discuss how Hackett advocates for "fair trade" in management, arguing that equitable treatment and opportunities foster employee engagement. Hackett emphasizes the importance of fairness ("fair dinkum," "fair go") as a foundation for building trust and encouraging discretionary effort. Key strategies include actively managing through regular check-ins (1.5.30), providing coaching and support, and collaboratively solving problems. A "fair trade log" is introduced as a self-assessment tool to track time investment in various activities, promoting a shift from traditional command-and-control management to a more connected and engaging leadership style. The chapter ultimately aims to inspire managers to cultivate a workplace where employees feel valued and motivated to contribute their best work. You can learn more from the book published by Wiley: Learn what ‘Color Your Day’ is, the Eight Active Management Behaviors that help you manage to engage, and where 1.5.30 fits in. We hope you enjoyed this free learning experience. Follow Manage to Engage Author, Pamela Hackett, on LinkedIn Buy the book Manage to Engage, How great managers create remarkable results, on Amazon or where all great books are sold. Manage to Engage. How great managers create remarkable results is published by Wiley.

  6. Episode 6

    Chapter 5: A Common Cause – Collecting Volunteers to Create a Movement

    In this episode, our hosts ask 'Why don’t we feel as good about work as we do about the causes we volunteer for? What would make us jump out of bed each morning and run to work? Ok, maybe not run.' As leaders, our ambition is to have people feel they have a stake in the success or the outcome of our business, right? Yet we struggle to do that. We know having a purpose creates a whole new meaning around our work. When we feel engaged in a meaningful cause, we’re happy to contribute and be more productive. Knowing what is expected of you is a table stake. Knowing how you fit is an engager. Too often people feel disengaged at work because they fail to see the wider context of what they do.  In this episode from Pamela Hackett's book Manage to Engage, our hosts emphasizes the crucial role of purpose and meaning in boosting employee engagement. You can learn more in the book published by Wiley: Explore various strategies for fostering this sense of purpose, including clear communication of company vision, cultivating a sense of community, and recognizing the value of even seemingly mundane tasks. Case studies and research findings illustrate the significant financial and cultural benefits of prioritizing employee engagement through a focus on purpose. Ultimately, the text advocates for a shift from a purely transactional employer-employee relationship to one based on shared values and a collective sense of mission. We hope you enjoyed this free learning experience. Follow Manage to Engage Author, Pamela Hackett, on LinkedIn Buy the book Manage to Engage, How great managers create remarkable results, on Amazon or where all great books are sold. Manage to Engage. How great managers create remarkable results is published by Wiley.

  7. Episode 7

    Chapter 6: Cleaning Up Your Workplace

    In this episode from Pamela Hackett's book Manage to Engage, our hosts discuss how Hackett advocates for creating a "clean" workplace to boost employee engagement and productivity. A clean workplace isn't just about tidiness; it encompasses streamlined processes, user-friendly systems, and supportive infrastructure. She argues that addressing employees' frustrations ("grunt factors") and improving the overall work environment is crucial for improving employee morale and performance. This involves employing strategies like "Enterprise Aerial Mapping," a holistic assessment of the business infrastructure, to identify and resolve bottlenecks. Ultimately, the book emphasizes that investing in employee wellbeing and creating a positive work environment yields significant financial and operational benefits. You can learn more in the book published by Wiley: Enterprise aerial mapping allows you to look for opportunities to clean it up, remove barriers to success, connect better and build your ecosystem into a high performing operating model. This includes crowdsourcing ways to build clean workplaces; hacking processes to build work that is fit for people to be productive; and helping teams design better jobs and solve performance and other workplace issues.  We hope you enjoyed this free learning experience. Follow Manage to Engage Author, Pamela Hackett, on LinkedIn Buy the book Manage to Engage, How great managers create remarkable results, on Amazon or where all great books are sold. Manage to Engage. How great managers create remarkable results is published by Wiley.

  8. Episode 8

    Chapter 7: Dumping Doubt and Boosting Confidence

    In this episode from Pamela Hackett's book Manage to Engage, our hosts discuss how Hackett emphasizes the crucial role of employee confidence in achieving high performance and engagement. Her book argues that lack of confidence, stemming from doubts about leadership, the organization, or one's own abilities, severely hinders productivity and morale. It explores how poor leadership communication and a lack of transparency fuel these doubts, proposing solutions such as increased visibility, effective communication strategies, including visual tools, and real-time data sharing to build confidence. Hackett uses case studies and practical advice to illustrate how fostering employee confidence leads to improved results and a more engaged workforce. Finally, she suggests simple methods for measuring and improving confidence levels within organizations. You can learn more in the book published by Wiley: Checking in is not about checking up. 1.5.30 Connect encourages you to prioritize people in your day and check in routinely. The ability to build confidence through visibility is vital: your own visibility, information visibility and being transparent. We hope you enjoyed this free learning experience. Follow Manage to Engage Author, Pamela Hackett, on LinkedIn Buy the book Manage to Engage, How great managers create remarkable results, on Amazon or where all great books are sold. Manage to Engage. How great managers create remarkable results is published by Wiley.

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Your hosts take a deep-dive into the book Manage to Engage, How Great Managers Create Remarkable Results, by leadership expert Pamela Hackett, discussing practical ways managers boost engagement. If you're a new manager or a manager who wants to up their game for the new world of work and blow past the dismal engagement scores companies are spitting out, these learning bites are for you.  

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    Book Review of Author Pamela Hackett's Manage To Engage
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