The BPO Breakroom Podcast

Jaeman Studios
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Life in the BPO industry can feel like a rollercoaster—one day you’re hitting your targets and feeling unstoppable, the next day you’re dealing with an irate customer or a difficult shift. The BPO Breakroom is here to remind you that you’re not alone in this journey. Subscribe on our Youtube channel: https://www.youtube.com/@TheBPOBreakroomPodcast?sub_confirmation=1 Join our chikahan on our Facebook page: https://facebook.com/thebpobreakroompodcast New episode every Monday at 8:00 PM MNL.

  1. HR Horror Files: BPO Workplace Injustice

    07/31/2025

    HR Horror Files: BPO Workplace Injustice

    What happens when HR fails to protect the employee? In this episode of The BPO Breakroom, Jae and Kay tackle real horror stories from the BPO workplace: 1. Employees discovering zero SSS or PhilHealth contributions despite monthly deductions 2. Layoffs disguised as “performance-based,” but tainted by favoritism 3. Team members pressured to “just resign” with no due process These aren’t just stories. They're real issues happening in the industry today—and we’re breaking down what to do when it happens to you. ✅ Follow us on Spotify, YouTube, Apple Podcasts, and Amazon Music ✅ Join our growing community on Whatsapp - https://chat.whatsapp.com/Ik3my4UKlm52UWNSoCoib6 ✅ Tag someone updating their resume today! This is The BPO Breakroom—join us next time as we try to make the BPO workplace better, one story at a time. #TheBPOBreakroom #BPOCareers #SelfAdvocacy #WorkplaceTips #BPOPhilippines #SpeakUpRight #CallCenterLife #CareerGrowth #WFHPhilippines #BPOPodcast

    15 min
  2. How to Advocate for Yourself at Work (Without Sounding Entitled)

    07/17/2025

    How to Advocate for Yourself at Work (Without Sounding Entitled)

    Feeling overlooked at work? In this episode, we break down how to speak up for yourself in the BPO setting—clearly, confidently, and without sounding demanding. We’ll cover common self-advocacy mistakes and how to raise concerns the right way, so you're heard without burning bridges. 1. You only speak up when you’re burned out 2. You complain, but offer no solutions 3. You use entitlement language like “deserve ko ’to” 4. You escalate right away without trying to resolve it with your TL 5. You reject feedback or shut down We also answer: Paano magsimula kung natatakot ka pa ring magsalita? Advocacy is a skill—and this episode will help you build it. ✅ Follow us on Spotify, YouTube, Apple Podcasts, and Amazon Music ✅ Join our growing community on Whatsapp - https://chat.whatsapp.com/Ik3my4UKlm52UWNSoCoib6 ✅ Tag someone updating their resume today! This is The BPO Breakroom—join us next time as we try to make the BPO workplace better, one story at a time. #TheBPOBreakroom #BPOCareers #SelfAdvocacy #WorkplaceTips #BPOPhilippines #SpeakUpRight #CallCenterLife #CareerGrowth #WFHPhilippines #BPOPodcast

    21 min
  3. Top 3 Concerns ng BPO Employees This 2025

    07/03/2025

    Top 3 Concerns ng BPO Employees This 2025

    AI, shifting schedules, delayed promotions—paulit-ulit na stress sa BPO life. Pero ngayong 2025, ano nga ba talaga ang Top 3 pinaka-malalaking concerns ng mga BPO employees? In this episode, Jae and Kay break down: 1. Job security dahil sa AI at automation 2. Work-life balance sa gitna ng burnout and shifting 3. Fair compensation at career growth opportunities Makinig sa mga real stories ng agents na tulad mo—may kaba, may pagod, pero may laban. Alamin din ang mga red flags at concrete action steps para hindi ka ma-stuck o ma-replace. Whether you're feeling stuck, tired, or ready for a change—this episode is your sign. ✅ Follow us on Spotify, YouTube, Apple Podcasts, and Amazon Music ✅ Join our growing community on Whatsapp - https://chat.whatsapp.com/Ik3my4UKlm52UWNSoCoib6 ✅ Tag someone updating their resume today! This is The BPO Breakroom, join us as we try to make the BPO workplace better, one story at a time.

    20 min
  4. 5 Signs to Watch For When Applying to a BPO Company

    06/26/2025

    5 Signs to Watch For When Applying to a BPO Company

    Applying for a BPO job? Don’t rush. In this episode, Jae and Kay unpack five signs you must watch out for before saying yes to that job offer. What you’ll learn: ✅ How to spot vague or misleading job postings ✅ Why a rushed or unprofessional hiring process is a red flag ✅ How to research a company’s online reputation and reviews ✅ What realistic and fair job offers actually look like ✅ Why interviews should reflect company values, not just check a box Whether you’re new to the industry or considering a switch, this episode is packed with real talk, tips, and examples para hindi ka maloko sa hiring process. Follow The BPO Breakroom on Spotify, YouTube, Amazon Music, and Apple Podcasts. 🎧 Listen on Spotify, YouTube, Apple Podcasts, and Amazon Music 📲 Follow us @thebpobreakroompodcast 💬 Join our growing community on Whatsapp group This is The BPO Breakroom, join us next time as we try to make the BPO workplace better, one story at a time. #TheBPOBreakroom #BPOJobsPH #CallCenterTips #JobInterviewPH #BPOCareer #WorkFromHomePH #JobHuntingTips #BPOCommunity #RedFlagsAtWork #CareerAdvicePH

    18 min
  5. How to Get Noticed by Management

    06/19/2025

    How to Get Noticed by Management

    Feeling stuck kahit magaling ka sa trabaho? You’re doing everything right—pero parang walang nakakapansin? In this episode, we’re breaking down exactly how to get noticed by management and position yourself for that next promotion. ✅ Real Reddit story: “How do I get promoted when no one notices my work?” ✅ Red flags that are keeping you invisible (and how to fix them) ✅ Practical tips: – Document your wins – Be more visible in meetings – Communicate your career goals – Take initiative beyond your current role ✅ Empowering advice on how to advocate for your own growth—without sounding mayabang If you’re serious about moving up in your BPO career, this episode is for you. 🎧 Listen on Spotify, YouTube, Apple Podcasts, and Amazon Music 📲 Follow us @thebpobreakroompodcast 💬 Join our Messenger group for exclusive job ads every Monday! This is The BPO Breakroom, join us next time as we try to make the BPO workplace better, one story at a time. #thebpobreakroom #bpopodcast #promotiontips #callcenterlife #careerclarity #bpotips #worksmart #visibilityatwork #careeradvancement

    17 min
  6. Why BPO Workers Quit

    06/12/2025

    Why BPO Workers Quit

    What’s really causing the endless wave of BPO resignations? In this eye-opening episode, we uncover the 4 silent yet powerful reasons why BPO workers are walking away—even from “stable” jobs. From toxic workload and weak leadership to lack of career growth and zero recognition, we expose what’s really going on behind the scenes, with real quotes from BPO employees. Whether you’re a current agent, a team leader, or someone eyeing a career in the BPO industry, this episode is a must-listen. ✔️ What toxic signs to watch out for ✔️ What companies should be doing to fix attrition ✔️ How to protect your own career while staying sane 📌 Huwag kalimutang mag-follow, mag-subscribe, at i-share ‘tong episode sa teammates mo! 📲 Join our growing community on Whatsapp - https://chat.whatsapp.com/Ik3my4UKlm52UWNSoCoib6 🎧 Available na kami sa Spotify, YouTube, Amazon Music, Apple Podcasts, at iba pa!

    19 min
  7. What BPO Hiring Managers Look For

    06/05/2025

    What BPO Hiring Managers Look For

    Thinking of applying to a new BPO company? Before you send that resume, listen to this. In this episode, Jae and Kay go behind the scenes with insights from actual BPO hiring managers with over 10 years of experience in recruitment. We’re breaking down what really makes a candidate stand out—beyond English skills and job experience. Here’s what we cover: 1. 5 things hiring managers actually look for (with real examples) 2. Red flags that could cost you the job—and what to do instead 3. How to show authenticity, coachability, and confidence during your application 4. The mindset shift that can make or break your chances 📌 Huwag kalimutang mag-follow, mag-subscribe, at i-share ‘tong episode sa teammates mo! 📲 Join our growing community on Whatsapp - https://chat.whatsapp.com/Ik3my4UKlm52UWNSoCoib6 🎧 Available na kami sa Spotify, YouTube, Amazon Music, Apple Podcasts, at iba pa!

    15 min
  8. How to Achieve Work-life Balance

    05/29/2025

    How to Achieve Work-life Balance

    Here’s what to expect from this episode of The BPO Breakroom on work-life balance with our very special guest - Adie Baylon: 1. Is work-life balance really possible in the BPO industry? 2. Jae and Kay sit down with Adie, a ten-year BPO veteran now in HR and L&D—who still finds time to travel and enjoy life. 3. They break down the real red flags of burnout like constant fatigue, guilt when resting, and lack of personal time. 4. Get practical tips on setting boundaries, scheduling joy, and shifting your mindset about rest and productivity. 5. If you’re feeling stuck in a work-sleep-repeat cycle, this episode will help you take your first step toward balance. Adie's Socials: YouTube: @adiebaylon Tiktok: @adie45_ 📌 Huwag kalimutang mag-follow, mag-subscribe, at i-share ‘tong episode sa teammates mo! 📲 Join our WhatsApp group for exclusive job posts every Monday! Link in bio. 🎧 Available na kami sa Spotify, YouTube, Amazon Music, Apple Podcasts, at iba pa!

    30 min
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About

Life in the BPO industry can feel like a rollercoaster—one day you’re hitting your targets and feeling unstoppable, the next day you’re dealing with an irate customer or a difficult shift. The BPO Breakroom is here to remind you that you’re not alone in this journey. Subscribe on our Youtube channel: https://www.youtube.com/@TheBPOBreakroomPodcast?sub_confirmation=1 Join our chikahan on our Facebook page: https://facebook.com/thebpobreakroompodcast New episode every Monday at 8:00 PM MNL.

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