Coaching Culture with Ben Herring

Ben Herring
  • 5.0 (7)
  • RUGBY
  • UPDATED WEEKLY

Coaching Culture with Ben Herring is your weekly deep-dive into the often-overlooked “softer skills” of coaching—cultural innovation, communication, empathy, leadership, dealing with stress, and motivation. Each episode features candid conversations with the world’s top international rugby coaches, who share the personal stories and intangible insights behind their winning cultures, and too their biggest failures and learnings from them. This is where X’s and O’s meet heart and soul, empowering coaches at every level to foster authentic connections, inspire their teams, and elevate their own coaching craft. If you believe that the real gold in rugby lies beyond the scoreboard, Coaching Culture is the podcast for you.

  1. Reflections: Farewell To A Quiet Architect Of Rugby

    3D AGO

    Reflections: Farewell To A Quiet Architect Of Rugby

    A quiet architect just left the building—and the story behind his work is a masterclass in leadership. We take a clear-eyed look at Chris Lendrum’s two decades inside New Zealand Rugby, showing how a behind-the-scenes operator shaped player pathways, stabilized competitions, and helped elevate the Black Ferns with a strategy equal parts rigor and heart. This is a journey through culture you can feel the moment you walk in, and performance that holds an edge without losing its humanity. We share firsthand reflections on Lendrum’s approach to negotiation and people, and why honesty delivered with care builds trust that lasts longer than any contract. Then we break down his biggest idea: high performance lives where psychological safety meets accountability. Too much care becomes comfort; too much edge becomes fear. The real work is finding that tension point, inducting people fast, and setting standards that push without breaking. You’ll also hear a five‑minute snippet with Lendrum that turns those principles into practical tests any leader can use. From resourcing the women’s game to selecting the right head coaches, Lendrum shows that appointments are the most powerful lever in a system. Get the leaders right, and culture compounds across seasons; get them wrong, and no framework can save you. Whether you lead a team, a company, or a program, this conversation offers usable tools for building trust, sharpening standards, and sustaining excellence under pressure. If this sparks something for you, dive into the full conversation with Chris Lendrum for the complete playbook on culture, accountability, and leadership in high-stakes environments. Subscribe, share with a teammate, and leave a review telling us where you’re aiming to add more edge—or more care—this week. Send a text For all your sports equipment and some of the most innovative rugby products going around, head to silverfernsports.com. If you want to chat directly or explore options for your school or club, flick an email to ben@coachingculture.com.au . Great gear. Built for coaches. Support the show Support those that support the show For the very best rugby gear shop here: silverfernsports.com

    13 min
  2. Stu Woodhouse: Leading a school rugby program and an International side

    6D AGO

    Stu Woodhouse: Leading a school rugby program and an International side

    What does it take for a national team with little budget and less infrastructure to climb from 71st to 40th in the world? We sit down with Stu Woodhouse to unpack a decade leading the Philippines—where family, identity, and bravery weren’t slogans but the spine of performance. This is a story of players scattered across the globe, many who never felt “Filipino enough,” finding home in a jersey and purpose in each other. It began with connection before correction: rookies and veterans sharing hard family stories, naming values like puso, and turning history into daily habits. Lapu Lapu moved from mascot to mentor. Jerseys carried tribal markings. Match awards recognized resilience over highlights. Pride wasn’t manufactured; it was remembered. Tactics followed people. Instead of copying tier-one blueprints, Stu and his leadership group built a simple, direct model that embraced contact, field position, and clarity under pressure. They trained for heat with dawn sessions and pre-camp saunas, planned for chaos when buses didn’t show or storms hit, and leaned on small lineouts and trick plays when cohesion lagged. The common room became a classroom: phones away, guitars out, playbooks on the table, leaders leading while the staff facilitated. When the environment hums, the coach can step back. That’s not luck—it’s architecture. We also widen the lens: how resource-scarce programs teach gratitude and focus, why leadership groups need real teeth, and how culture becomes a measurable edge when it shapes decisions, language, and effort. From community visits and house-building to anthem tears and packed open trainings, performance for family became the most reliable motivator in the room. If you care about turning values into victory, designing game models that fit your people, and building leadership that sustains itself, this conversation will sharpen your craft and your compass. Subscribe, share with a coach who needs a fresh lens, and leave a review telling us the one value your team plays for. Send a text For all your sports equipment and some of the most innovative rugby products going around, head to silverfernsports.com. If you want to chat directly or explore options for your school or club, flick an email to ben@coachingculture.com.au . Great gear. Built for coaches. Support the show Support those that support the show For the very best rugby gear shop here: silverfernsports.com

    1h 8m
  3. Stu Edwards: Looking after Coaches Mental Well Being

    FEB 25

    Stu Edwards: Looking after Coaches Mental Well Being

    Add to the research here: https://docs.google.com/forms/d/e/1FAIpQLSeEaFJl2Iks5RDGq93lTXyOv3RS5SoNJsibRPVWytiQgSWarg/viewform?pli=1 What if the biggest performance edge your team is missing is the well-being of the person leading it? We sit down with Stuart Edwards—defense coach for Finland and former police officer—who’s conducting one of the first deep academic dives into stress, burnout, and support systems for rugby coaches. From community volunteers to pro environments, the patterns are striking: invisible emotional labor, chronic isolation, rising scrutiny, and very few structures designed to help coaches recover rather than just “be resilient.” Stuart pulls lessons from policing that translate directly to high-performance sport: stress accumulates quietly, peer support is non-negotiable, and leaders set the emotional tone under pressure. We unpack how those ideas become practical systems in rugby—role clarity that prevents rework and turf wars, upward feedback that aligns head coaches and executives, mentoring that provides a true critical friend, and psychological safety that lets staffs admit uncertainty and adjust fast. We also explore sustainable habits at home and on the job: no-laptop family time, post-camp decompression, walk-and-talk debriefs, and the discipline to work smarter when the instinct is to grind harder. Across candid stories and early data, one theme holds: you can’t pour into players with an empty cup. If we want sustainable performance, we must build sustainable coaches. Expect clear takeaways you can use this week—whether you run a grassroots side with limited time and too many hats, or operate under KPIs, media cycles, and board expectations. Plus, Stuart shares how to join the research, helping turn visibility into structures that protect coaches and elevate teams. If this conversation resonates, subscribe, share it with a coach who needs it, and leave a review telling us one support you’ll put in place this month. Send a text For all your sports equipment and some of the most innovative rugby products going around, head to silverfernsports.com. If you want to chat directly or explore options for your school or club, flick an email to ben@coachingculture.com.au . Great gear. Built for coaches. Support the show Support those that support the show For the very best rugby gear shop here: silverfernsports.com

    56 min
  4. Craig Newby: Losing Teaches What Winning Hides

    FEB 22

    Craig Newby: Losing Teaches What Winning Hides

    What do you do when the scoreboard won’t budge? We sit down with Cambridge head coach Craig Newby for an unfiltered look at leadership, culture, and performance in the middle of a 14-game winless run—and why this stretch might be the most rewarding of his career. Craig breaks down the simple, sturdy framework that keeps his team aligned: “Fit, Tight, Fight” as non-negotiable standards, and three big rocks—set piece, transition, and collisions—that shape every meeting, practice plan, and review. Instead of chasing every problem, he shows how focusing on controllable performance goals, GPS-informed training, and clear weekly rhythms builds confidence and intensity that survive results. We talk about accountability without blame, and why silent pointing poisons a locker room. Craig shares how leader behavior sets the room’s temperature, why “no-rugby Sundays” protect mindset, and how rare, deliberate emotion lands better than constant fire. He explains how stacking “next job” layers into drills hardwires recovery after mistakes, and how a young leadership group can carry aligned messages onto the field without overtalking. The conversation moves from tactics to humanity—celebrating academy debuts and milestones, growing community support, and finding resilience when sport doesn’t give what you deserve. At the heart of it all is authenticity. Craig owns a direct, transparent style that some might challenge, but it’s the anchor for trust and buy-in when losses mount. If you want a practical playbook for culture, leadership, and measurable improvement under pressure, this is it—clear, specific, and battle-tested. If this conversation gave you something useful, follow the show, share it with a coach who needs a lift, and leave a quick review to help others find it. What’s your one non-negotiable standard this season? Send a text For all your sports equipment and some of the most innovative rugby products going around, head to silverfernsports.com. If you want to chat directly or explore options for your school or club, flick an email to ben@coachingculture.com.au . Great gear. Built for coaches. Support the show Support those that support the show For the very best rugby gear shop here: silverfernsports.com

    1h 9m
  5. Reflections: Work Rate Beats Game IQ More Than Coaches Admit.

    FEB 18

    Reflections: Work Rate Beats Game IQ More Than Coaches Admit.

    What if the fastest way to a stronger culture isn’t a better speech but a better session plan? We take a hard look at Gordon Tietjens’ legendary methods with the All Blacks Sevens and unpack why brutal fitness, unbendable standards, and purpose‑driven training turned talent into titles—and teammates into family. We start with the heart of Tietjens’ philosophy: the harder you work together, the closer you become. In sevens, effort is public and undeniable—everyone sees the chase, the clean, the reload. By holding stars and rookies to the same physical demands, he stripped away hierarchy and built humility. That shared suffering became a language of trust: when pressure hit, players didn’t need speeches; they knew who would still be there on the next sprint. Then we dig into non‑negotiables and how clear standards protect culture from drift. Tietjens tied selection to objective benchmarks, removing gray areas and mixed signals. Culture, he argued, is not what you say but what you tolerate. When lines stay still, people stop testing them and start owning them. The result is cleaner accountability, faster buy‑in, and fewer distractions—less talk, more do. Finally, we explore meaningful suffering and the craft of making training harder than the game. Pain without purpose breeds resentment; pain with purpose breeds resilience. Tietjens taught players to think while gasping, execute while doubting, and stay aware under stress so that matchday felt slower and simpler. Toughness became a skill, not a myth. We connect these lessons to modern coaching and leadership, showing how to blend empathy with edge: create shared effort, fix your non‑negotiables, and design stress that teaches. If you care about building winning environments—on the field or at work—this reflection offers practical takeaways you can apply today. Subscribe, share with a coach or leader who needs it, and leave a quick review to tell us which standard you’d never bend. Send a text For all your sports equipment and some of the most innovative rugby products going around, head to silverfernsports.com. If you want to chat directly or explore options for your school or club, flick an email to ben@coachingculture.com.au . Great gear. Built for coaches. Support the show Support those that support the show For the very best rugby gear shop here: silverfernsports.com

    11 min
  6. Gordon Tietjens: I Coach Intensity Before Tactics

    FEB 15

    Gordon Tietjens: I Coach Intensity Before Tactics

    What if the hardest session you’ve ever done became the moment your team truly bonded? We sit down with Sir Gordon Tietjens, the architect of All Blacks Sevens dominance, to unpack a culture built on honesty, humility, discipline, and relentless work—and why those values still win when talent alone can’t. Tietjens takes us inside his selection philosophy, revealing why character outruns hype in a sport decided by inches. He breaks down his traffic‑light model—greens who self‑drive, yellows who drift, reds who divide—and shows how clear standards, from nutrition to conditioning tests, create trust that sticks. With vivid stories about Jonah Lomu, Christian Cullen, and captain Eric Rush, we see how leadership from the front and non‑negotiables on fitness forged teams that treated every match like a final and delivered when it mattered most. We also explore how to sell hard work to young athletes and their families, why care and demand must live together, and how rituals like haka and tournament simulations turn effort into identity. Tietjens contrasts the old school with today’s GPS‑driven limits and player leadership groups, offering a pragmatic path: choose athletes who will work, explain the why, and protect standards that protect performance. His experience shaping China’s high‑performance sevens program adds a global lens on buy‑in, recovery, and sustaining edge without burnout. Expect a blueprint for coaches and leaders who want consistency over noise: set real standards, select for character, build trust with your captain, and let the jersey mean something. If this conversation hits home, follow the show, share it with a coach who needs it, and leave a review with your biggest takeaway. Send a text For all your sports equipment and some of the most innovative rugby products going around, head to silverfernsports.com. If you want to chat directly or explore options for your school or club, flick an email to ben@coachingculture.com.au . Great gear. Built for coaches. Support the show Support those that support the show For the very best rugby gear shop here: silverfernsports.com

    1h 1m
  7. Reflections: How to deal with Pressure

    FEB 11

    Reflections: How to deal with Pressure

    Pressure isn’t a detour in coaching—it’s the road itself. We open up about the weight leaders carry, from constant decision-making to public scrutiny, and why stress doesn’t signal failure but commitment. Instead of wishing problems away, we talk about building the muscle to walk through them, drawing on research-backed ideas about process-focused mindset shifts that shorten the emotional downtime after hard calls and tough losses. From there, we get practical. We lay out how to build a clean on-off switch so coaching mode doesn’t follow you through the front door. Think small, deliberate rituals: write tomorrow’s first task, pause in the car before you walk in, leave your bag by the door, and, if work truly can’t wait, move it to a neutral space like a café. Presence at home isn’t a luxury; it’s a skill that strengthens your presence on the field. The sharper your boundaries, the clearer your judgment and the more patient your conversations with players, staff, and families. We close with the third anchor: a controllable outlet that answers to effort. Training, running, lifting, reading, writing—anything with predictable feedback—gives your mind a stable win when sport gets chaotic. Set goals you own, track progress, and let that rhythm remind you that you’re more than a weekend’s result. Put together, these three habits—endure, disconnect, and control one thing—help you bounce back faster, coach with steadier energy, and enjoy the craft for the long haul. If this resonated, follow the show, share it with a coach who needs it today, and leave a quick review so more people can find these tools. What’s your best switch-off ritual? We’d love to hear it. Send a text For all your sports equipment and some of the most innovative rugby products going around, head to silverfernsports.com. If you want to chat directly or explore options for your school or club, flick an email to ben@coachingculture.com.au . Great gear. Built for coaches. Support the show Support those that support the show For the very best rugby gear shop here: silverfernsports.com

    14 min
  8. Joey Mongalo: How to Deal with the Pressures of Coaching

    FEB 8

    Joey Mongalo: How to Deal with the Pressures of Coaching

    Ever feel like your work is judged on the tiniest slice of time while everything that matters happens in the shadows? We sit down with Sharks coach and leadership consultant Joey Mongalo to unpack how identity, conviction, and a clear model help leaders thrive under pressure—on the field and in the boardroom. We start with the uncomfortable truth: people judge coaches on 80 minutes. Joey explains how he anchors himself by revisiting his track record to counter noise with facts, then shows why the strongest coaching rooms share pain, not blame. From there, we dive into the power of a pervasive model—the kind that dictates recruitment, training blocks, and language—so decisions get simpler and performance becomes coherent. Think Pep Guardiola’s keeper call, explained in detail and translated for any organization. The heart of our talk is narrative and alignment. Joey makes a compelling case for “leading up”: enrolling boards and executives with a clear time horizon, milestones, and phrases they can repeat under fire. We frame strategy as story—plot, journey, characters, outcome—so fans, families, and teams know what to expect in year one versus year three. A Spurs ball boy moment becomes the blueprint: when everyone understands the model, everyone becomes a game‑changer. We translate high performance sport into business with practical tools: move from silos to fences with doors, use shared language to build repeatable behaviors, and coach teams to manage work‑ons, maximize strengths, and then mold and mobilize others. Joey’s Team IP3 framework—Identity, Purpose, Philosophy, Process—ties it together, giving leaders a simple way to align at the top and create cohesion on the ground. We close by reframing adversity: life is unfair and leadership is tough, which is exactly why clarity and courage are competitive advantages. If this conversation helps you sharpen your model or your message, share it with a leader who needs it, subscribe for more culture-first coaching talks, and leave a review with your three-word model—we’ll feature our favorites next time. Send a text For all your sports equipment and some of the most innovative rugby products going around, head to silverfernsports.com. If you want to chat directly or explore options for your school or club, flick an email to ben@coachingculture.com.au . Great gear. Built for coaches. Support the show Support those that support the show For the very best rugby gear shop here: silverfernsports.com

    1h 18m
See All (97)

Ratings & Reviews

5
out of 5
7 Ratings

About

Coaching Culture with Ben Herring is your weekly deep-dive into the often-overlooked “softer skills” of coaching—cultural innovation, communication, empathy, leadership, dealing with stress, and motivation. Each episode features candid conversations with the world’s top international rugby coaches, who share the personal stories and intangible insights behind their winning cultures, and too their biggest failures and learnings from them. This is where X’s and O’s meet heart and soul, empowering coaches at every level to foster authentic connections, inspire their teams, and elevate their own coaching craft. If you believe that the real gold in rugby lies beyond the scoreboard, Coaching Culture is the podcast for you.

Information

You Might Also Like