The Flow of Innovation: Advancing Waterworks

Ferguson

Welcome to The Flow of Innovation: Advancing Waterworks, the podcast designed to empower you with the latest innovations and solutions in waterworks. Hosted by Ferguson’s Ben Miller, each episode dives into cutting-edge technologies and topics, such as utility tech, use of geosynthetic products, and solutions for non-revenue water, showcasing case studies and real-life success stories. Learn how to optimize your projects with innovative tools and techniques that address real-world challenges, and join industry experts as they share their experiences, practical advice, and strategies that are transforming the future of water management. Tune in for the knowledge you need to stay ahead in the ever-evolving industry of water management.

Episodes

  1. Jun 10

    The Growing Role of Private Water Utilities

    Private water utilities are becoming an increasingly important part of the water industry as communities work to address aging infrastructure, workforce shortages, and growing regulatory demands. In this episode of The Flow of Innovation: Advancing Waterworks, host Ben Miller sits down with Zach Martin, Director of Private Water at Ferguson, to talk about the evolving private water landscape. Zach explains the different types of private water providers, how they approach long-term infrastructure planning, and why scale has become such an important advantage. He also shares his perspective on industry consolidation, operational efficiency, regulatory compliance, and what's driving growth in the private water sector. Listen in for a practical conversation about where private water is today and where it's headed next. Follow Us Facebook @FergusonOfficial Instagram @FergusonEnterprises LinkedIn @Ferguson-Enterprises Have Questions or Feedback? Reach out at Podcasts@Ferguson.com Presented by Ferguson Waterworkswww.Ferguson.com Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    34 min

  2. May 5

    Innovation as Infrastructure: How HRSD Is Redefining Water Management

    Innovation in water utilities is no longer optional, it plays a direct role in affordability, sustainability, and long-term infrastructure planning. In this episode, Ben Miller speaks with Jay Bernas, General Manager and CEO of Hampton Roads Sanitation District (HRSD), about how his organization is approaching innovation in a practical and measurable way. Jay shares how HRSD has built a culture that encourages experimentation, supports ideas from across the organization, and treats research and development as a core function. With over 30 active research projects, the team focuses on solving real operational challenges while delivering cost-effective outcomes for ratepayers. The conversation also explores SWIFT (Sustainable Water Initiative for Tomorrow), the largest water reuse project of its kind in the world. Jay explains how the initiative works, the regulatory and technical hurdles involved, and its broader impact on water sustainability, economic development, and environmental resilience in Eastern Virginia. From building an innovation ecosystem to balancing risk with reliability, this episode highlights how forward-thinking utilities can turn ideas into scalable, real-world solutions. Follow Us Facebook @FergusonOfficial Instagram @FergusonEnterprises LinkedIn @Ferguson-Enterprises Have Questions or Feedback? Reach out at Podcasts@Ferguson.com Presented by Ferguson Fire & Fabricationwww.Ferguson.com Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    46 min

  3. Apr 20

    Smarter Wastewater Monitoring: From Reactive to Predictive Operations

    Wastewater systems are critical but often overlooked. As infrastructure ages and demand grows, utilities are under more pressure to prevent overflows, stay compliant, and protect public health. In this episode of The Flow of Innovation: Advancing Waterworks, Ben Miller is joined by Kerry Hoffman, Director of Municipal Technology Solutions at Ferguson Waterworks, to talk about how smarter monitoring is helping utilities manage their systems more effectively. They walk through the differences between CSO and SSO events, what causes overflows, and why inflow and infiltration (I&I) continues to be a common issue. They also discuss how real-time data helps utilities respond faster, especially during heavy rain and storm events. If you're dealing with aging systems or just trying to get a clearer picture of what’s happening in your network, this episode is a good place to start. Follow Us Facebook @FergusonOfficial Instagram @FergusonEnterprises LinkedIn @Ferguson-Enterprises Have Questions or Feedback? Reach out at Podcasts@Ferguson.com Presented by Ferguson Waterworkswww.Ferguson.com Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    32 min

  4. Mar 30

    Ferguson Process Solutions

    Water and wastewater utilities are facing growing challenges, from PFAS contamination to drought pressure, population growth, and aging infrastructure. In this episode of The Flow of Innovation: Advancing Waterworks, host Ben Miller speaks with Dave Williams, Director of Process Solutions for the Southeast region at Templeton & Associates, part of Ferguson Process Solutions. With more than 30 years in the water industry and a background as a licensed professional engineer, Dave shares insights on emerging treatment solutions. They discuss PFAS treatment, membrane technologies, densified wastewater processes, and the increasing role of indirect potable reuse. Tune in to hear how industry experts are helping communities address today’s toughest water challenges. Follow Us Facebook @FergusonOfficial Instagram @FergusonEnterprises LinkedIn @Ferguson-Enterprises Have Questions or Feedback? Reach out at Podcasts@Ferguson.com Presented by Ferguson Waterworkswww.Ferguson.com Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    53 min

  5. Feb 13

    Getting It Right Early: Collaborative Delivery and Best-Value Infrastructure Projects

    Early decisions shape everything from project speed and cost to risk and team dynamics. In this episode of The Flow of Innovation: Advancing Waterworks, host Ben Miller is joined by Dave Hill, Senior Director of Business Development at Ferguson, for a candid conversation about collaborative delivery and what it really takes to get it right from the start. Dave brings over 30 years of experience in water and wastewater infrastructure and shares how the industry is moving toward team-first models like progressive design-build and CMAR. He breaks down how early engagement helps reduce risk, align priorities, and produce better long-term results. They also talk about the overlooked role of suppliers and manufacturers, the importance of training, and how to avoid the common pitfalls that stall success. Whether you're a utility owner, engineer, contractor, or project partner, this episode offers a practical look at what’s working and why collaboration isn’t just a buzzword anymore. Follow Us Facebook @FergusonOfficialInstagram @FergusonEnterprisesLinkedIn @Ferguson-EnterprisesHave Questions or Feedback? Reach out at Podcasts@Ferguson.com Presented by Ferguson Waterworks www.Ferguson.com Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    36 min

  6. 11/12/2025

    Smart Infrastructure Starts with VDC: Simplifying Projects from Design to Delivery

    Virtual Design and Construction (VDC) isn’t just a buzzword—it’s reshaping how infrastructure gets built. In this episode of The Flow of Innovation: Advancing Waterworks, host Ben Miller talks with Davis Watson, Senior VDC Manager at Ferguson Waterworks, about how digital modeling, real-time collaboration, and early-stage coordination are transforming construction. From reducing rework and managing labor shortages to enhancing procurement and improving long-term facility operations, Davis shares how Ferguson’s VDC team supports projects coast to coast with practical, field-ready solutions. You’ll hear about key drivers behind the surge in demand for VDC, how digital twins are helping future-proof facilities, and why constructability is no longer just an afterthought. Follow Us Facebook @FergusonOfficialInstagram @FergusonEnterprisesLinkedIn @Ferguson-EnterprisesHave Questions or Feedback? Reach out at Podcasts@Ferguson.com Presented by Ferguson Waterworks www.Ferguson.com Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    35 min

  7. 09/26/2025

    Greyter’s Approach to Smarter Water Solutions

    Water scarcity is becoming a reality for communities across the country, and smarter solutions are needed to help builders, developers, and municipalities manage growing demand. In this episode of The Flow of Innovation: Advancing Waterworks, host Ben Miller is joined by Chris Dooley, CEO of Greyter, to discuss how water reuse technologies are reshaping the way we build and conserve. They explore the Greyter HOME system, which reduces residential water demand by up to 25%, and look at applications for larger commercial and municipal projects. Chris also shares insights on how partnerships, regulations, and innovation are driving adoption of greywater and stormwater reuse at scale. Follow Us Facebook @FergusonOfficialInstagram @FergusonEnterprisesLinkedIn @Ferguson-EnterprisesHave Questions or Feedback? Reach out at Podcasts@Ferguson.com Presented by Ferguson Waterworks www.Ferguson.com Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    33 min

  8. 08/20/2025

    Smart Stormwater Strategies for Today’s Developers

    Private development projects are facing stricter stormwater regulations and rising expectations for sustainability. In this episode, Ben Miller talks with Rob Woodman, Director of Engineering & Green Stormwater Infrastructure at Ferguson, about how innovative design and early collaboration can help developers meet compliance, protect water resources, and maintain project value. They cover trends in stormwater manuals, the impact of extreme weather, and practical solutions such as modular storage, high-flow biofiltration, permeable surfaces, and soil cells. Rob also shares examples where smarter approaches saved time, money, and space — and why engaging the right partners early is key to success. Follow Us Facebook @FergusonOfficialInstagram @FergusonEnterprisesLinkedIn @Ferguson-EnterprisesHave Questions or Feedback? Reach out at Podcasts@Ferguson.com Presented by Ferguson Waterworks www.Ferguson.com

    42 min

  9. 05/20/2025

    How AI, IoT, and GIS Are Shaping the Future of Water Infrastructure

    Utility infrastructure is evolving fast and so are the challenges. In this episode of The Flow of Innovation: Advancing Waterworks, host Ben Miller sits down with Kerry Hoffman, Director of Municipal Technology Solutions at Ferguson Waterworks, to talk about how utilities are using advanced technologies like AI, IoT sensors, and GIS mapping to become more efficient, predictive, and resilient. From reducing water loss and preventing pipe failures to improving wastewater system visibility and asset management, Kerry explains how smart solutions like VODA.ai’s risk modeling and leak detection are changing the game. He also shares real-world examples of how utilities are saving money, time, and water while getting ahead of compliance and infrastructure challenges. Follow Us Facebook @FergusonOfficialInstagram @FergusonEnterprisesLinkedIn @Ferguson-EnterprisesHave Questions or Feedback? Reach out at Podcasts@Ferguson.com Presented by Ferguson Waterworks fergusonwaterworks.com

    26 min

  10. 03/26/2025

    Building Resilient Cities: The Future of Green Stormwater Infrastructure

    Cities are facing increasing stormwater challenges due to climate change, aging infrastructure, and rapid urbanization. In this episode of The Flow of Innovation: Advancing Waterworks, host Ben Miller is joined by Rob Woodman, Director of Engineering and Green Stormwater Infrastructure at Ferguson, to explore how municipalities and developers are rethinking stormwater management. They discuss innovative solutions such as permeable surfaces, biofiltration, smart technology, and modular storage systems that help cities reduce flooding, improve water quality, and create greener, more livable communities. Rob also shares insights on balancing cost, performance, and maintenance while navigating complex regulations. Follow Us Facebook @FergusonOfficialInstagram @FergusonEnterprisesLinkedIn @Ferguson-EnterprisesHave Questions or Feedback? Reach out at Podcasts@Ferguson.com Presented by Ferguson Waterworks fergusonwaterworks.com

    44 min

  11. 02/03/2025

    The Real Cost of Water Loss: Tackling Non-Revenue Water

    Water loss isn’t just a financial problem – it impacts infrastructure, customers, and the environment as well. In the first episode of The Flow of Innovation: Advancing Waterworks, host Ben Miller sits down with Kerry Hoffman, Director of Municipal Technology Solutions at Ferguson, to break down the real impact of non-revenue water (NRW). They discuss how utilities can move from reactive to proactive water management, the latest tech solutions, including IoT, AI, and acoustic leak detection, and what utilities can do to secure funding for these essential upgrades. With trillions of gallons lost each year, addressing NRW is more urgent than ever. Tune in to learn how utilities can recover lost revenue, improve infrastructure, and ensure clean water reaches every home and business. Follow Us Facebook @FergusonOfficialInstagram @FergusonEnterprisesLinkedIn @Ferguson-EnterprisesPresented by Ferguson Waterworks fergusonwaterworks.com

    35 min

  12. 01/13/2025

    Welcome to The Flow of Innovation: Advancing Waterworks

    All the info you need on the newest innovations in water, wastewater and stormwater management is right at your fingertips! This is The Flow of Innovation: Advancing Waterworks, the podcast that makes understanding the future of water management simpler than ever. Join host Ben Miller as he breaks down complex topics like utility tech, stormwater management, and non-revenue water solutions into simple, practical insights, along with expert guests. If you’re ready for knowledge and solutions you can apply to your water management projects right away, subscribe now! Follow Us Facebook @FergusonOfficialInstagram @FergusonEnterprisesLinkedIn @Ferguson-EnterprisesPresented by Ferguson Waterworks fergusonwaterworks.com

    1 min

Trailer

Ratings & Reviews

4.9
out of 5
7 Ratings

About

Welcome to The Flow of Innovation: Advancing Waterworks, the podcast designed to empower you with the latest innovations and solutions in waterworks. Hosted by Ferguson’s Ben Miller, each episode dives into cutting-edge technologies and topics, such as utility tech, use of geosynthetic products, and solutions for non-revenue water, showcasing case studies and real-life success stories. Learn how to optimize your projects with innovative tools and techniques that address real-world challenges, and join industry experts as they share their experiences, practical advice, and strategies that are transforming the future of water management. Tune in for the knowledge you need to stay ahead in the ever-evolving industry of water management.

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