The Footwear Retailer

Pete Mohr

The Footwear Retailer Podcast is for independent shoe store owners and leaders who want a better business and a better life. Hosted by Pete Mohr, owner of two Shoetopia stores in Canada, this show shares practical strategies, honest conversations, and real-world insights on leadership, inventory, team growth, profitability, and long-term success. Proudly sponsored by the National Shoe Retailers Association, the podcast helps footwear retailers move from daily chaos to greater clarity, confidence, and freedom.

  1. 3d ago

    115 Years, 73 Stores, Built on Owners: How Brown’s Shoe Fit Co. Turns Employees Into Store Owners

    Brown’s Shoe Fit Co. has been around for 115 years and runs 73 stores in 12 states — and not one of them is corporately owned. In this episode, host Pete Mohr sits down with Cammie McKenzie, the company’s President, to unpack how a cooperative group of individually owned stores works, and how the model traces back to one loan and one set of keys in 1911. Cammie explains why owners pick their own product, hire their own people and make the local calls — while sharing buying power, marketing and know-how across the group. She walks through the federally accredited apprenticeship that prepares employees for ownership with no big capital required, the two-year mentorship every new store receives, and why new owners often learn by doing in smaller towns where fumbling is part of the process, not a crisis. You’ll also hear the story of the day snow caved in the roof of the Shenandoah, Iowa headquarters, how a team of 10 set up the new Des Moines building in one weekend, and why “control the controllables” became Cammie’s mantra for margin pressure and tariffs. The conversation also covers e-commerce that “makes us local anywhere” and using AI to see what’s selling across all 73 stores. Key takeaways: → Ownership can start on the sales floor, not with big capital → Every new store gets a mentor for its first two years → Focus on your four walls and control the controllables 👤 ABOUT GUEST — CAMMIE MCKENZIE Cammie McKenzie is President of Brown’s Shoe Fit Co., a 115-year-old footwear company of 73 individually owned stores across 12 states, operating as a cooperative group that shares buying power, marketing and know-how.  🔗 CONNECT WITH CAMMIE & BROWN’S SHOE FIT CO. Website: https://www.brownsshoefitco.com Facebook: https://www.facebook.com/bsfcgo/ Instagram: https://www.instagram.com/brownsshoefitcogo/ LinkedIn: https://www.linkedin.com/company/browns-shoe-fit TikTok: https://www.tiktok.com/@brownsshoefitcogoX: https://x.com/BSFCGO YouTube: https://www.youtube.com/@brownsshoefitco 👤 ABOUT PETE Pete Mohr is a speaker, coach, podcaster, and author, and co-owner of Shoe Topia. He hosts The Footwear Retailer Podcast, sponsored by the NSRA (National Association of Shoe Retailers), where he talks with independent footwear retailers about the strategies, technology, and mindset shifts driving their businesses. 🔗 Connect with Pete Mohr: Website: simplifyingentrepreneurship.com LinkedIn: linkedin.com/in/petemohr Podcast: thefootwearretailer.com This episode of The Footwear Retailer is proudly sponsored by the National Shoe Retailers Association. NSRA supports independent footwear retailers with tools, connections, education, and resources to help you run a stronger business.  To learn more about the benefits of membership or to sign up, visit: https://www.nsra.org/page/benefits Pete Mohr is a longtime footwear retailer, business coach, and owner of two Shoetopia stores in Ontario, Canada, helping business owners build stronger companies that support a better life.  To learn more about Pete's programs and coaching or to book a free initial chat about your business goals, visit: https://pete-mohr.com/

  2. Oct 20

    Maurice Breton: 30 Years Building Comfort One Shoes into a High-Performance Store

    Hall of Fame retailer Maurice Breton, founder of Comfort One Shoes, shares the training system, accountability and selling standards behind his stores, what he'd do differently, and where independent footwear retail is headed. Topics: → How Maurice went from Federated Department Stores to opening his own shoe store in 1993 → Selling the business to his son through the NSRA Next Gen program → Comfort One University: 21 classes, floor mentoring, secret shops and a 10-step selling program → Hiring: why "hire ten and two or three would be good" and how to keep the best → The decision he'd take back: waiting too long to adjust in 2008 → Preparing a successor: balance sheet, board seat and a stockboy-to-GMM path → Why he predicts more consolidation among independents → The 3-pair rule and how showing 25 pairs turns an $85 sale into $800 → Exclusive product, higher price points and "you pay in dollars" → Managing by walking around, sales contests and breaking your own rule for a great employee 👤 ABOUT GUEST — MAURICE BRETON Maurice Breton is the founder of Comfort One Shoes. He started in department store retail, leaving Federated Department Stores as chairman of the Federated footwear committee, then joined a Norfolk, Virginia footwear chain whose management bought the company. In 1993 he opened his first Comfort One store on King Street in the Alexandria, Virginia area, and built a multi-store business known for its training, standards and selling culture. About five years ago he sold the business to his son Garrett through the NSRA Next Gen program. Maurice is a recent inductee of the NSRA Hall of Fame. Website: Comfort One Shoes 👤 ABOUT PETE Pete Mohr is a speaker, coach, podcaster, and author, and co-owner of Shoe Topia. He hosts The Footwear Retailer Podcast, sponsored by the NSRA (National Association of Shoe Retailers), where he talks with independent footwear retailers about the strategies, technology, and mindset shifts driving their businesses. 🔗 Connect with Pete Mohr: Website: simplifyingentrepreneurship.com LinkedIn: linkedin.com/in/petemohr Podcast: thefootwearretailer.com This episode of The Footwear Retailer is proudly sponsored by the National Shoe Retailers Association. NSRA supports independent footwear retailers with tools, connections, education, and resources to help you run a stronger business.  To learn more about the benefits of membership or to sign up, visit: https://www.nsra.org/page/benefits Pete Mohr is a longtime footwear retailer, business coach, and owner of two Shoetopia stores in Ontario, Canada, helping business owners build stronger companies that support a better life.  To learn more about Pete's programs and coaching or to book a free initial chat about your business goals, visit: https://pete-mohr.com/

  3. Oct 6

    Ransomware Hit a 137-Year-Old Shoe Store: Schuler Shoes' $250,000 Lesson

    Mike Schuler on the ransomware attack that hit Schuler Shoes, the recovery, and the cybersecurity basics every independent retailer should have in place. Pete Mohr sits down with Mike Schuler, fourth-generation owner of Schuler Shoes, a family-owned footwear retailer with 10 stores across the Minneapolis area and 137 years in business, to talk through the ransomware attack that hit his stores over a Memorial Day weekend — while Mike himself was on vacation. Mike walks through the first 24 hours: the call from his IT team, the decision (on his insurance provider’s advice) to shut the internet off entirely, keeping stores selling on backup card readers and phone hotspots, and the two-month process of getting the data back. He shares what the post-attack review found — a remote-access tool left over from the pandemic that had become a security hole — and the changes that followed: modern endpoint detection, multi-factor authentication, a password manager, and off-site backups. Pete shares his own parallel story, a 2018 ransomware attack on Shoe Topia. Both retailers land on the same bottom line: cyber insurance made the difference, and this wasn’t really about computers — it was about protecting the business. 👤 ABOUT GUEST — MIKE SCHULER Mike Schuler is the fourth-generation owner of Schuler Shoes, a family-owned footwear retailer with 10 stores across the Minneapolis, Minnesota area, in business for 137 years. Following a 2026 ransomware attack, Mike led a significant overhaul of the company’s cybersecurity practices — including cyber liability insurance, modern endpoint detection, multi-factor authentication, and a company-wide password manager. 🔗 Connect with Mike Schuler & Schuler Shoes: Website: https://www.schulershoes.com 👤 ABOUT PETE Pete Mohr is a speaker, coach, podcaster, and author, and co-owner of Shoe Topia. He hosts The Footwear Retailer Podcast, sponsored by the NSRA (National Association of Shoe Retailers), where he talks with independent footwear retailers about the strategies, technology, and mindset shifts driving their businesses. 🔗 Connect with Pete Mohr: Website: simplifyingentrepreneurship.com LinkedIn: linkedin.com/in/petemohr Podcast: thefootwearretailer.com This episode of The Footwear Retailer is proudly sponsored by the National Shoe Retailers Association. NSRA supports independent footwear retailers with tools, connections, education, and resources to help you run a stronger business.  To learn more about the benefits of membership or to sign up, visit: https://www.nsra.org/page/benefits Pete Mohr is a longtime footwear retailer, business coach, and owner of two Shoetopia stores in Ontario, Canada, helping business owners build stronger companies that support a better life.  To learn more about Pete's programs and coaching or to book a free initial chat about your business goals, visit: https://pete-mohr.com/

  4. Sep 22

    AI for Footwear Retailers: How Mar-Lou Shoes Uses It to Buy and Market (Dan Ungar)

    Dan Ungar of Mar-Lou Shoes on using AI for buying decisions, inventory analysis and marketing in a family shoe store. Mar-Lou is a family-owned footwear store in Lyndhurst, Ohio founded by Dan's parents in 1958, and this conversation moves past the hype to how one real retailer uses AI day to day. Dan walks through rebuilding his open-to-buy buying system with ChatGPT ahead of the Spring/Summer 2027 market in Atlanta, running brand-level trend analysis, generating customer heat maps, training his longtime buyer Lana and marketing director Liz to use AI themselves, and even using it to revise Mar-Lou’s employee manual. Pete shares his own parallel example from Shoe Topia — having Claude audit 72 brand logos in his Google Drive overnight. Both share the same bottom line: AI hasn’t replaced their judgment, it’s multiplied it — and for the first time, independent retailers have the horsepower to compete with the big chains. 👤 ABOUT GUEST — DANIEL UNGAR Daniel “Dan” Ungar is the president of Mar-Lou Shoes, a third-generation, family-owned footwear retailer in Lyndhurst, Ohio (Cleveland). His parents founded Mar-Lou in 1958 after buying a closeout store in Cleveland’s Old Arcade building, focused on hard-to-find women’s sizes and widths. Dan joined the business full-time in 1989; the company has since consolidated to one 9,000-square-foot store on Cleveland’s east side, added men’s footwear, and run on the Rick’s retail system since 1994. Today Dan uses ChatGPT and Claude across buying, marketing, and operations, alongside his team members Lana (buyer, 30+ years) and Liz (director of marketing). 👤 ABOUT PETE Pete Mohr is a speaker, coach, podcaster, and author, and co-owner of Shoetopia. He hosts The Footwear Retailer Podcast, sponsored by the NSRA (National Association of Shoe Retailers), where he talks with independent footwear retailers about the strategies, technology, and mindset shifts driving their businesses. This episode of The Footwear Retailer is proudly sponsored by the National Shoe Retailers Association. NSRA supports independent footwear retailers with tools, connections, education, and resources to help you run a stronger business.  To learn more about the benefits of membership or to sign up, visit: https://www.nsra.org/page/benefits Pete Mohr is a longtime footwear retailer, business coach, and owner of two Shoetopia stores in Ontario, Canada, helping business owners build stronger companies that support a better life.  To learn more about Pete's programs and coaching or to book a free initial chat about your business goals, visit: https://pete-mohr.com/

  5. Sep 15

    Jim Bosco: 47 Years Building Bosco & Co. and Cougar Shoes

    Jim Bosco, founder of Bosco & Co., on the pillow boot, the chance meeting in Italy and five decades of building Canadian footwear brands including Cougar. Pete Mohr sits down with Jim Bosco, Founder and President of Bosco & Co., in his Burlington, Ontario showroom for a conversation spanning more than 55 years in the footwear business. Jim's path into the industry wasn't a straight line. He considered joining the Navy after his time in the Sea Cadets before instead joining the Bata Shoe Company as a management trainee — a decision that led to a factory training program in Batawa, Ontario and years spent traveling the world as an assistant to Bata chairman Tom Bata. In 1968, Jim joined the Saddlebar family's Susan Shoes, where a chance meeting with Bass Shoe Company founder George Bass in Florence, Italy eventually led to the Cougar Pillow Boot — a design inspired by a boot Bass built for aviator Charles Lindbergh. Paired with an unforgettable ad campaign built around a mascot called “The Coug,” Cougar became one of the most recognizable names in Canadian footwear. In 1979, Jim and his sons Kevin and Dean set out on their own, founding Bosco & Co. and building relationships with factories in Portugal that continue to this day. Bosco & Co. has been the Canadian distributor for Fly London for 47 years, and the business is now welcoming its third generation: Jim's grandson James. You'll hear about: → The Bata Shoe Company's factory training program and what it taught Jim about manufacturing → The chance café meeting in Florence that led to the Cougar Pillow Boot → How a boot built for Charles Lindbergh's transatlantic flight inspired the design → The story behind “The Coug” and Cougar's iconic ad campaign → Why Jim and his sons started Bosco & Co. in Portugal in 1979 → 47 years as Fly London's Canadian distributor → What it took to build a showroom and a sales team that has stayed for decades → Bringing a third generation, grandson James, into the business “Life will not always be easy. We will face adversity a number of times. What matters most, however, is how you respond to these adversities.” — Jim Bosco ABOUT JIM BOSCO Jim Bosco is the Founder and President of Bosco & Co., a family-run footwear company based in Burlington, Ontario. His career began with the Bata Shoe Company, where he trained in retail and manufacturing at the company's factory in Batawa, Ontario, and later traveled the world as an assistant to Bata chairman Tom Bata. In 1968, Jim joined the Saddlebar family's Susan Shoes, where he helped develop the Cougar boot line and its iconic advertising campaign. In 1979, Jim founded Bosco & Co. with his sons Kevin and Dean, building factory relationships in Portugal that continue today. Bosco & Co. is the longtime Canadian distributor for Fly London, and Jim's grandson James now represents the company's third generation. CONNECT WITH BOSCO & CO. Toll-free: 905-498-1754 Direct: 905-467-2808 Website: https://ca.bosandco.com/ ABOUT PETE MOHR Pete Mohr is an independent footwear retailer, business coach and host of The Footwear Retailer Podcast. Through conversations with retailers, brands and industry experts, Pete helps independent business owners build stronger businesses while creating more freedom in their lives. This episode of The Footwear Retailer is proudly sponsored by the National Shoe Retailers Association. NSRA supports independent footwear retailers with tools, connections, education, and resources to help you run a stronger business.  To learn more about the benefits of membership or to sign up, visit: https://www.nsra.org/page/benefits Pete Mohr is a longtime footwear retailer, business coach, and owner of two Shoetopia stores in Ontario, Canada, helping business owners build stronger companies that support a better life.  To learn more about Pete's programs and coaching or to book a free initial chat about your business goals, visit: https://pete-mohr.com/

  6. Sep 8

    Dansko President Kitty Bolinger on Culture, Leadership and 30 Years in Footwear

    Dansko President Kitty Bolinger says culture, not product, is what separates a good footwear brand from a great one. Pete Mohr sits down with Kitty Bolinger, President of Dansko, for a conversation about culture, leadership, and the value of staying close to the retailers on the front lines. Kitty's path to the top of footwear wasn't conventional. She came up through a department-store buyer training program in the 1980s, moved into wholesale sales with Timberland, spent three years back in independent retail, and joined Dansko in 2010 as National Sales Manager before becoming president. In this conversation, Pete and Kitty examine what makes a company's culture hold up as it grows, why Kitty still gets out from behind her desk to visit independent retailers, and what separates a good sales floor from a great one. They also discuss how Dansko led its team through the 2025 tariff disruptions, why Dansko held a hard line on returning to the office, and why Kitty reminds her team on the hardest days that there's no such thing as a shoe emergency. You'll hear about: → Kitty's thirty-year path from department-store buyer to president of Dansko → Why Dansko became 100% employee-owned in 2012 — and what changed → Why Kitty still visits independent retailers to listen and learn → What separates a good sales floor from a great one → How Dansko built and leads a predominantly female leadership team → How Kitty led Dansko's team through the 2025 tariff disruptions → Why Dansko refocused its marketing on its heritage and origin story → What Kitty would focus on first if she reopened an independent store today Kitty also explains why she believes the willingness of footwear retailers to share ideas, experience and advice with one another remains one of the industry's greatest strengths. "It's so corny, but it's a family." — Kitty Bolinger Brought to you by the NSRA. Join the NSRA today: NSRA.org Connect with Mark Denkler: 📩 Email: mark@nsra.org 🌐 Website: NSRA.org Follow The Footwear Retailer Podcast for More Insights: 🔗 The Footwear Retailer 📲 LinkedIn: Pete Mohr 📩 Contact Pete Mohr: pete@simplifyingentrepreneurship.com ABOUT KITTY BOLINGER Kitty Bolinger is President of Dansko, the comfort footwear brand that became 100% employee-owned in 2012. Her three-decade career spans department-store buying, wholesale sales with Timberland, and several years as an independent retailer before she joined Dansko in 2010 as National Sales Manager. CONNECT WITH DANSKO Website: https://dansko.com ABOUT PETE MOHR Pete Mohr is an independent footwear retailer, business coach and host of The Footwear Retailer Podcast. Through conversations with retailers, brands and industry experts, Pete helps independent business owners build stronger businesses while creating more freedom in their lives. This episode of The Footwear Retailer is proudly sponsored by the National Shoe Retailers Association. NSRA supports independent footwear retailers with tools, connections, education, and resources to help you run a stronger business.  To learn more about the benefits of membership or to sign up, visit: https://www.nsra.org/page/benefits Pete Mohr is a longtime footwear retailer, business coach, and owner of two Shoetopia stores in Ontario, Canada, helping business owners build stronger companies that support a better life.  To learn more about Pete's programs and coaching or to book a free initial chat about your business goals, visit: https://pete-mohr.com/

  7. Sep 1

    How Shoe Stores Save Thousands on Shipping, Card Fees and Insurance (NSRA)

    One NSRA member left $11,000 on the table in eleven months. Mark Denkler, President of the National Shoe Retailers Association, joins Pete Mohr to break down the shipping, card processing, and insurance costs independent shoe stores rarely renegotiate — and what it's actually worth to fix that. This episode marks the first show under the NSRA's new sponsorship of The Footwear Retailer Podcast. What you'll take away: why NSRA members ship at roughly half of published rates with no delivery or fuel surcharge, the exact sentence Mark uses to renegotiate card processing, what 7.7% of sales in lease costs means for your store, and why one member left $11,000 on the table over eleven months. Brought to you by the NSRA. Join the NSRA today: NSRA.org Connect with Mark Denkler: 📩 Email: mark@nsra.org 🌐 Website: NSRA.org Follow The Footwear Retailer Podcast for More Insights: 🔗 The Footwear Retailer 📲 LinkedIn: Pete Mohr 📩 Contact Pete Mohr: pete@simplifyingentrepreneurship.com 🔔 Subscribe & Hit the Notification Bell for Weekly Industry Insights! This episode of The Footwear Retailer is proudly sponsored by the National Shoe Retailers Association. NSRA supports independent footwear retailers with tools, connections, education, and resources to help you run a stronger business.  To learn more about the benefits of membership or to sign up, visit: https://www.nsra.org/page/benefits Pete Mohr is a longtime footwear retailer, business coach, and owner of two Shoetopia stores in Ontario, Canada, helping business owners build stronger companies that support a better life.  To learn more about Pete's programs and coaching or to book a free initial chat about your business goals, visit: https://pete-mohr.com/

  8. Mar 9

    Why Shoe Store Owners Procrastinate (and How to Stop)

    The jobs a shoe store owner keeps putting off are usually the ones that would change the business; Pete Mohr explains why procrastination happens and how to get those jobs done. Here are a few things Pete covers: Understanding the root cause of procrastinationRecognizing your triggers for procrastinationReframing your thinking to focus on the benefits of completing a taskBreaking down tasks into smaller, manageable piecesCreating a plan to avoid procrastination triggers in the futureIt’s time to take action: Now that you've learned about procrastination, it's time to take action. Start by identifying the underlying issue that causes you to procrastinate. Then, create a plan to avoid these triggers and make progress toward your goals. The procrastination worksheet mentioned in the episode can be found at www.simplifyingentrepreneurship.com/pro This episode of The Footwear Retailer is proudly sponsored by the National Shoe Retailers Association. NSRA supports independent footwear retailers with tools, connections, education, and resources to help you run a stronger business.  To learn more about the benefits of membership or to sign up, visit: https://www.nsra.org/page/benefits Pete Mohr is a longtime footwear retailer, business coach, and owner of two Shoetopia stores in Ontario, Canada, helping business owners build stronger companies that support a better life.  To learn more about Pete's programs and coaching or to book a free initial chat about your business goals, visit: https://pete-mohr.com/

Ratings & Reviews

5
out of 5
3 Ratings

About

The Footwear Retailer Podcast is for independent shoe store owners and leaders who want a better business and a better life. Hosted by Pete Mohr, owner of two Shoetopia stores in Canada, this show shares practical strategies, honest conversations, and real-world insights on leadership, inventory, team growth, profitability, and long-term success. Proudly sponsored by the National Shoe Retailers Association, the podcast helps footwear retailers move from daily chaos to greater clarity, confidence, and freedom.

You Might Also Like