Inside Restoration & Recovery

BMS CAT
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Follow along for more episodes and conversations that explore real-life restoration projects and impactful recovery stories from across the country.

  1. 2d ago

    How Arizonas Monsoon Season Can Impact Commercial Properties

    Arizona’s monsoon season can bring more than heavy rain. For commercial property teams, sudden high winds, dust storms, flash flooding, and intense rainfall can create significant damage with little warning. In this episode of Inside Restoration & Recovery, Shane Hudson, General Manager of BMS CAT’s Phoenix location, explains what makes Arizona’s monsoon season unique and how facility and property managers can prepare. Unlike hurricanes that can often be tracked days in advance, monsoon storms can develop quickly. Hudson says these events may produce winds approaching 80 to 100 miles per hour, followed by several inches of rain in a short period. High winds can damage roofs, topple trees, and expose buildings before heavy rainfall arrives. Preparation starts with understanding a property’s vulnerabilities. Hudson recommends regularly inspecting roofs, keeping rooftop drainage systems clear, and evaluating trees surrounding buildings. Debris can obstruct drainage, leaving large volumes of water searching for another path into a facility. Hudson also shares lessons from a major microburst response in Arizona where 13 trees fell across eight buildings, displacing approximately 60 people. The experience demonstrates how quickly severe weather can turn into a complex, long-term restoration project. When damage occurs, safety and stabilization come first. From securing the property and assessing structural conditions to maintaining clear communication throughout reconstruction, Hudson emphasizes the importance of having trusted restoration partners identified before an emergency. For Arizona property teams, monsoon readiness ultimately comes down to preparation, communication, and knowing who to call when conditions change.

    How Arizonas Monsoon Season Can Impact Commercial Properties

  2. 2d ago ·  Video

    How Arizona's Monsoon Season Can Impact Commercial Properties

    Arizona’s monsoon season can bring more than heavy rain. For commercial property teams, sudden high winds, dust storms, flash flooding, and intense rainfall can create significant damage with little warning. In this episode of Inside Restoration & Recovery, Shane Hudson, General Manager of BMS CAT’s Phoenix location, explains what makes Arizona’s monsoon season unique and how facility and property managers can prepare. Unlike hurricanes that can often be tracked days in advance, monsoon storms can develop quickly. Hudson says these events may produce winds approaching 80 to 100 miles per hour, followed by several inches of rain in a short period. High winds can damage roofs, topple trees, and expose buildings before heavy rainfall arrives. Preparation starts with understanding a property’s vulnerabilities. Hudson recommends regularly inspecting roofs, keeping rooftop drainage systems clear, and evaluating trees surrounding buildings. Debris can obstruct drainage, leaving large volumes of water searching for another path into a facility. Hudson also shares lessons from a major microburst response in Arizona where 13 trees fell across eight buildings, displacing approximately 60 people. The experience demonstrates how quickly severe weather can turn into a complex, long-term restoration project. When damage occurs, safety and stabilization come first. From securing the property and assessing structural conditions to maintaining clear communication throughout reconstruction, Hudson emphasizes the importance of having trusted restoration partners identified before an emergency. For Arizona property teams, monsoon readiness ultimately comes down to preparation, communication, and knowing who to call when conditions change.

    How Arizona's Monsoon Season Can Impact Commercial Properties

  3. 5d ago ·  Video

    Higher Education: Texas

    A major renovation may transform how a building looks, but preparing a facility for occupants also means addressing the systems operating behind the scenes. In this BMS CAT Project Profile, Colin Trudo, Director of HVAC Services at BMS CAT, takes viewers inside a university dormitory project in Dallas, Texas. The facility recently underwent a complete remodel that included the installation of a new air handler. However, the existing ductwork remained in place, creating the need for a comprehensive HVAC system cleaning before students returned. BMS CAT was brought in to clean the ductwork, VAVs, and registers throughout the dorm. The goal is to remove construction dust and other contaminants that may have accumulated within the system while helping support indoor air quality and airflow. The project presents several challenges. Tight spaces, small ductwork, and numerous turning vanes require crews to create additional access points to thoroughly clean the system. The team is also working against a three-week deadline before students move back into the facility. For Trudo, success goes beyond completing the cleaning on time. Before-and-after documentation helps verify that the work was completed properly, while crews ensure the facility is left clean and ready for occupancy. A thorough duct cleaning can also provide benefits beyond removing contaminants. Clearing buildup and obstructions can improve airflow through the system, helping HVAC equipment operate more efficiently. The end goal is simple: a clean, documented HVAC system and a newly renovated dorm ready to welcome students back to campus.

    Higher Education: Texas

  4. 6d ago

    What Do Retail Facility Managers Really Do?

    When customers walk into a retail store or restaurant, they expect the lights to be on, the temperature to be comfortable, the property to be clean, and operations to run smoothly. Behind that experience is often a facilities team managing what Chris Utrie calls “orchestrating chaos.” In this episode of Inside Restoration & Recovery, Chris Utrie, Director of Retail and Foodservice at BMS CAT, discusses the often-overlooked role facility managers play in keeping customer-facing businesses operational. Facility leaders may oversee multiple locations while managing everything from HVAC and plumbing issues to lighting, landscaping, cleanliness, and emergency repairs. When everything works as expected, their efforts can go unnoticed. When something goes wrong, however, they are often among the first people expected to find a solution. That makes business continuity a critical part of the job. For retail, foodservice, and medical retail facilities, an unexpected closure can disrupt customers, employees, and revenue. Utrie emphasizes the importance of having trusted partners and response plans established before an emergency occurs rather than searching for help after a problem has already happened. Preparation also means understanding how quickly partners can respond, whether resources will be available during a widespread event, and what steps can be taken to minimize disruption to customers. Ultimately, Utrie believes facility managers deserve more recognition for the work happening behind the scenes. Their success is often invisible because when they do their jobs well, customers simply experience a facility operating exactly as it should.

    What Do Retail Facility Managers Really Do?

  5. 6d ago ·  Video

    What Do Retail Facility Managers Really Do?

    When customers walk into a retail store or restaurant, they expect the lights to be on, the temperature to be comfortable, the property to be clean, and operations to run smoothly. Behind that experience is often a facilities team managing what Chris Utrie calls “orchestrating chaos.” In this episode of Inside Restoration & Recovery, Chris Utrie, Director of Retail and Foodservice at BMS CAT, discusses the often-overlooked role facility managers play in keeping customer-facing businesses operational. Facility leaders may oversee multiple locations while managing everything from HVAC and plumbing issues to lighting, landscaping, cleanliness, and emergency repairs. When everything works as expected, their efforts can go unnoticed. When something goes wrong, however, they are often among the first people expected to find a solution. That makes business continuity a critical part of the job. For retail, foodservice, and medical retail facilities, an unexpected closure can disrupt customers, employees, and revenue. Utrie emphasizes the importance of having trusted partners and response plans established before an emergency occurs rather than searching for help after a problem has already happened. Preparation also means understanding how quickly partners can respond, whether resources will be available during a widespread event, and what steps can be taken to minimize disruption to customers. Ultimately, Utrie believes facility managers deserve more recognition for the work happening behind the scenes. Their success is often invisible because when they do their jobs well, customers simply experience a facility operating exactly as it should.

    What Do Retail Facility Managers Really Do?

  6. Aug 12 ·  Video

    Colin Trudo, Director of HVAC Services

    For Colin Trudeau, Director of HVAC Services at BMS CAT, nearly two decades with the company have brought opportunities to learn the restoration business from nearly every angle. Since first joining BMS CAT in 2001, Trudeau's career has included roles in project coordination, sales, carpet and air duct cleaning, marketing, corporate training, branch operations, and now leadership of HVAC services across the company. That varied experience has shaped how he approaches both customers and the teams he leads today. In this episode of Behind the Response, Trudeau discusses his career journey, the importance of continually developing expertise, and his approach to creating consistency across a national organization. One principle that has remained constant is safety. Trudeau believes building a strong safety culture requires keeping it top of mind through ongoing conversations, training, and job hazard analyses. He even carries that message with him as he travels, handing out small wooden tokens reading “True Blue, Looking Out for You” as a reminder for employees to look out for themselves and their coworkers. Trudeau also takes viewers into an HVAC project at a higher education facility in Texas, demonstrating how that experience translates into the field. From indoor air quality and system maintenance to solving complex customer problems, his role continues to evolve. For Trudeau, that variety is part of what has made his career at BMS CAT rewarding: new challenges, opportunities to learn, and the ability to help others grow along the way.

    Colin Trudo, Director of HVAC Services

  7. Aug 12

    What Makes Hurricane Recovery Different in Louisiana?

    Inside Restoration & Recovery is back with a new season of conversations featuring the experts behind BMS CAT's response to some of the toughest restoration and recovery challenges across the country. In each episode, we sit down with industry professionals to share practical insights, real-world experiences, and actionable advice to help facility managers, property owners, and business leaders better prepare for the unexpected. Our newest episode features Cordarial Zollicoffer, Commercial Account Manager for BMS CAT in New Orleans, who discusses what makes the Gulf Coast one of the most challenging environments for commercial properties during hurricane season. While hurricanes often bring images of destructive winds, Cordarial explains that water is frequently the greatest threat to businesses in Louisiana. Standing water, poor drainage, flooding, and the resulting risk of mold can create lasting damage long after the storm has passed. Throughout the conversation, Cordarial shares why understanding local risks is critical for facility managers and property owners. He explains how proactive planning, maintaining storm drainage systems, and partnering with experienced restoration professionals can significantly reduce downtime and improve recovery after severe weather. One of the biggest takeaways from the episode is the importance of having a strong Business Continuity Plan (BCP). According to Cordarial, knowing your response strategy and having trusted partners identified before disaster strikes allows organizations to recover more quickly while minimizing secondary damage like mold growth. Whether you're responsible for a healthcare facility, school, commercial property, or multifamily community, this episode offers valuable guidance for preparing your organization before the next storm arrives. Watch the latest episode of Inside Restoration & Recovery and stay tuned as we continue bringing you new conversations with the restoration professionals helping businesses recover and build resilience every day.

    What Makes Hurricane Recovery Different in Louisiana?

  8. Aug 12 ·  Video

    What Makes Hurricane Recovery Different in Louisiana?

    Inside Restoration & Recovery is back with a new season of conversations featuring the experts behind BMS CAT's response to some of the toughest restoration and recovery challenges across the country. In each episode, we sit down with industry professionals to share practical insights, real-world experiences, and actionable advice to help facility managers, property owners, and business leaders better prepare for the unexpected. Our newest episode features Cordarial Zollicoffer, Commercial Account Manager for BMS CAT in New Orleans, who discusses what makes the Gulf Coast one of the most challenging environments for commercial properties during hurricane season. While hurricanes often bring images of destructive winds, Cordarial explains that water is frequently the greatest threat to businesses in Louisiana. Standing water, poor drainage, flooding, and the resulting risk of mold can create lasting damage long after the storm has passed. Throughout the conversation, Cordarial shares why understanding local risks is critical for facility managers and property owners. He explains how proactive planning, maintaining storm drainage systems, and partnering with experienced restoration professionals can significantly reduce downtime and improve recovery after severe weather. One of the biggest takeaways from the episode is the importance of having a strong Business Continuity Plan (BCP). According to Cordarial, knowing your response strategy and having trusted partners identified before disaster strikes allows organizations to recover more quickly while minimizing secondary damage like mold growth. Whether you're responsible for a healthcare facility, school, commercial property, or multifamily community, this episode offers valuable guidance for preparing your organization before the next storm arrives. Watch the latest episode of Inside Restoration & Recovery and stay tuned as we continue bringing you new conversations with the restoration professionals helping businesses recover and build resilience every day.

    What Makes Hurricane Recovery Different in Louisiana?
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Follow along for more episodes and conversations that explore real-life restoration projects and impactful recovery stories from across the country.

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