Disclosure: This video includes paid partnerships and sponsor relationships. I may receive compensation from companies mentioned. All opinions are my own. Podcast Specific Discounts: https://dentistryingeneral.com/digrn Description Dr. Bob Dee speaks with Roza Ghamari about how Healink uses personalized AI follow-up to help dental practices reconnect with patients who leave without scheduling treatment. Highlights The conversation covers patient confusion, incomplete treatment plans, HIPAA-compliant communication, PMS integration, patient reactivation, smarter team follow-up, and improved case acceptance without adding staff. Personal Passions Roza shares her passion for machine learning, patient engagement, and building practical healthcare technology that helps patients understand and complete recommended care. Podcast Vision This episode explores how thoughtful dental technology can reduce administrative friction, support practice teams, improve patient education, and strengthen production. Takeaways Personalized follow-up can be more effective than generic reminders. By giving patients secure access to treatment details, images, financing information, and scheduling options, Healink helps practices turn unscheduled care into completed treatment. ___________________________________________________________________ Disclaimer for Dentistry in General Radio Network The Dentistry in General Radio Network (the "Network"), a division of Dentistry in General, LLC, provides podcast programming featuring independently selected guests by individual podcasters. Any guest appearance, documents, information, products, services, or opinions expressed on the Network’s podcasts are solely those of the guests and do not necessarily reflect the views, policies, or positions of Dentistry in General, LLC, its owners, affiliates, podcasters, or employees. The Network, Dentistry in General, LLC, their affiliates, podcasters, owners, agents, and employees do not assume responsibility or liability for the accuracy, completeness, or reliability of any information, materials, documents, products, or services shared or referenced by podcast guests. Listeners must independently verify information presented, exercise professional judgment, and conduct appropriate due diligence before acting upon or implementing recommendations provided on the Network. Information shared by guests or podcasters should not be interpreted as professional, medical, legal, or financial advice, unless explicitly stated by a qualified professional. By accessing or engaging with the Dentistry in General Radio Network content, listeners expressly agree to indemnify, defend, and hold harmless Dentistry in General, LLC, its affiliates, podcasters, owners, agents, and employees from and against all claims, liabilities, damages, costs, or losses arising out of or resulting from reliance upon information or materials shared by guests or podcasters. Keywords Healink dental software, dental AI patient follow-up, unscheduled dental treatment, dental case acceptance, treatment plan follow-up, dental patient reactivation, dental practice production, HIPAA-compliant dental portal, dental treatment coordinator, dental PMS integration, dental patient engagement, automated dental follow-up, incomplete treatment plans, dental scheduling automation, dental practice growth This episode includes AI-generated content.