Buzzing About HR

Kate Underwood

🎙️ Buzzing About HR Straight-talking HR for real businesses (the kind where you are doing payroll, sales, and playing therapist before lunch). From Kate Underwood HR & Training, this podcast makes the people stuff make sense, without the corporate jargon and “synergy” nonsense. Hosted by award-winning HR expert Kate Underwood, each episode is designed for real life. You know, the moments nobody prepares you for: The employee who is brilliant at the job but chaos in the teamThe manager who avoids tough conversations until it turns into a bin fireThe “it’s only a small issue” grievance that suddenly becomes a formal complaintThe sickness pattern that is suspiciously linked to Mondays and paydayThe resignation that makes you think, “Wait… what did we miss?” This is practical HR for small businesses and busy leaders. We talk performance, absence, hiring, retention, culture, motivation, and how to stay on the right side of UK employment law without turning your business into a paperwork museum. Expect straight answers, real examples, and steps you can actually use the same day, not theory that only works in perfect-world HR departments with unlimited budgets. It’s also a permission slip to lead like a human. Clear standards, fair boundaries, decent communication, and less drama. The goal is a calmer workplace, fewer sleepless nights, and a team that actually wants to stick around. And yes, Hazel the office dog pops up too, because nothing says “people management” like a judgemental stare from a Wellbeing Officer who has never written a policy in her life. ☕ Start here: Take the FREE HR Health Check and see where your risks (and quick wins) are hiding.

  1. 1D AGO

    Fix The System, Not The Middle Manager

    Ever find yourself stuck in the middle? One side asking, “Why isn’t this sorted yet?” The other asking, “Why are you doing this to us?” That awkward, lonely space is middle management. And for a lot of people, it feels like being squeezed from both ends with very little room to breathe. This episode is about why that role so often feels impossible, and how to make it workable without burning people out. We start by naming the real reasons middle managers struggle. Accountability without authority. Promotions based on being good at the job, not good with people. And the quiet emotional load of being the first person everyone comes to with complaints, tears, frustration, and the occasional snap. None of that is in the job description, but it shows up every day. From there, we look at the friction points that stall progress. Mixed messages from senior leaders. Managers being undermined in front of their teams. The two-job trap, where someone is expected to lead people and still be the top doer. That combination drains confidence fast and turns small issues into constant firefighting. Then we get practical. I share simple system tweaks that make a big difference. Clear standards written in plain language. Decision rights that explain who decides what. Light-touch documentation that protects the manager as much as the business. Nothing heavy. Just enough structure to stop everything feeling personal. You will also hear starter scripts managers can actually use. For performance conversations. Attendance issues. Behaviour that needs addressing early. We talk about how public backing and private coaching protect a manager’s credibility, why consistency matters more than perfection, and how removing just one admin blocker can give managers hours back each week. This episode is not about telling people to be more resilient. It is about building resilience properly. Through clarity. Authority. Skills. Backing. And time. I also share a quick audit for owners and senior leaders to check whether their setup is helping or quietly hindering their managers, plus a one-thing challenge to make next week easier than last week. If you are a manager who wants confidence rather than constant self-doubt, or a leader who is ready to stop firefighting and start seeing progress, this episode is your playbook for calmer, fairer, faster delivery. Subscribe, share it with a colleague who needs some backup, and leave a review telling us the one change you are going to try first. Before we get into today’s chat , quick one! If you’re not 100% sure how your HR is really holding up, take our free HR Health Check. It’s short, jargon-free, and gives you a clear score on what’s working — and what needs a bit of love. And if you do it before 1st April 2026, you’ll get a bonus 7 Pillar Strategy-on-a-Page, tailored to help you manage HR brilliantly for the year ahead. That’s it for today, but if you fancy a bit of friendly HR advice in your inbox (with zero waffle), come and join our newsletter. We send out bite-sized tips, plain-English updates, and handy things you’ll actually use — no spam, no fluff. You can sign up here  Thank you for tuning in to Buzzing About HR with Kate Underwood! If you enjoyed today’s episode, don’t forget to subscribe, rate, and leave a review—your feedback helps us grow and reach more people like you. Have questions or need HR advice? Reach out to Kate Underwood HR & Training at www.kateunderwoodhr.co.uk, email us on buzz@kateunderwoodhr.co.uk or follow us on social media for more tips, resources, and updates. Until next time, keep buzzing and take care of your people!

    14 min
  2. FEB 3

    Hiring Isn’t Tinder: Stop Swiping Right On “We’ll See If We Click”

    Hiring quickly can feel like survival mode. You need someone in the seat, yesterday. But the real risk often shows up weeks later, when projects slow down, standards wobble, and your best people quietly start carrying the extra weight. In this episode of Buzzing About HR, we go behind the scenes of a probation process that actually works for small teams. One that protects momentum, reinforces culture, and gives every new hire a fair chance to succeed without turning managers into micromanagers. We start by naming the hidden cost of a bad hire. Not just salary or training time, but the drain on focus and morale when leaders spend their days correcting work, firefighting mistakes, and smoothing things over. That is usually when resentment creeps in and standards start slipping. From there, we walk through a simple framework you can realistically run in a small business. Clear contracts that explain probation and when benefits kick in. A first week that sets expectations properly. And targets that turn your values into visible behaviour. Things like response times, quality standards, and basic data hygiene that are easy to track and hard to argue with. Consistency is the engine of it all. Short weekly check-ins and a proper midpoint review replace last-minute shocks with steady course correction. We talk about how to document in plain English, focusing on what someone is doing rather than how it feels, and how to make your notes sound supportive rather than like a case file. We also cover the harder decisions. When to extend probation and when not to. How to end employment cleanly if it is not working out. And why getting final pay and holiday right matters more than people realise when it comes to avoiding messy disputes. Along the way, we tackle the questions managers always ask. What to do if someone discloses a disability. How to support managers who hate giving feedback. How to handle team complaints during probation. And the classic dilemma of someone who is genuinely lovely, but not quite hitting the mark. Probation is not a waiting room. It is part of good hiring, and a test of your process as much as the person. If you want fewer misfires, stronger onboarding, and a team that performs without constant rescue missions, this episode is for you. If it helped, follow the show, share it with a fellow manager, and leave a quick review so more small businesses can hire with clarity and keep their momentum. Before we get into today’s chat , quick one! If you’re not 100% sure how your HR is really holding up, take our free HR Health Check. It’s short, jargon-free, and gives you a clear score on what’s working — and what needs a bit of love. And if you do it before 1st April 2026, you’ll get a bonus 7 Pillar Strategy-on-a-Page, tailored to help you manage HR brilliantly for the year ahead. That’s it for today, but if you fancy a bit of friendly HR advice in your inbox (with zero waffle), come and join our newsletter. We send out bite-sized tips, plain-English updates, and handy things you’ll actually use — no spam, no fluff. You can sign up here  Thank you for tuning in to Buzzing About HR with Kate Underwood! If you enjoyed today’s episode, don’t forget to subscribe, rate, and leave a review—your feedback helps us grow and reach more people like you. Have questions or need HR advice? Reach out to Kate Underwood HR & Training at www.kateunderwoodhr.co.uk, email us on buzz@kateunderwoodhr.co.uk or follow us on social media for more tips, resources, and updates. Until next time, keep buzzing and take care of your people!

    13 min
  3. JAN 27

    Recognition Shapes Culture Faster Than Rules

    Feeling that mid-winter morale dip? The one where everyone is showing up but the spark has gone a bit flat? This episode is about turning that around quickly and sensibly. No extra budget. No balloons. No forced fun or another all-hands meeting that everyone secretly dreads. Just appreciation that actually lands. We dig into what really works in small teams, where culture spreads fast for better or worse. It comes down to a simple habit that takes about 15 seconds. Name a specific action, link it to a real impact, and say you want more of it. That is it. Done properly, it builds confidence, cuts background noise, and nudges the right behaviours to repeat. I walk through a five-minute routine designed for busy managers. One specific message each day. A short weekly team shout-out with two clear wins. And a monthly impact note that people actually remember. Small, consistent actions beat grand gestures every time. We also talk about appreciation as trust, not praise for the sake of it. Giving someone meaningful work. Asking for their judgement. Letting them lead a client conversation or shape a decision. That kind of recognition fuels development instead of eye-rolls. Because not everyone wants public praise, we tackle the awkward bit head on. There is one question that removes most of the discomfort: “When you’ve done a great job, how do you like to be recognised?” The answers vary. Private thanks. Public praise. More autonomy. Time to learn. Being trusted with something important. All of it counts if it matches the person. We draw some clear boundaries too. Appreciation is not a bribe. It is not a way to dodge performance conversations. And it is definitely not a once-a-year exercise. You will hear the common mistakes to avoid, like only praising the loudest voices, waiting for big wins, or focusing on personality instead of behaviour. To get you started, I share a simple checklist and a seven-day appreciation challenge you can try immediately. When recognition is consistent, cynicism fades surprisingly fast. People repeat what gets noticed. Over time, those repeats become your culture and your edge. If this sparks ideas, follow the show, share it with a manager who needs the nudge, and leave a quick review so more teams find practical tools that actually work. Before we get into today’s chat , quick one! If you’re not 100% sure how your HR is really holding up, take our free HR Health Check. It’s short, jargon-free, and gives you a clear score on what’s working — and what needs a bit of love. And if you do it before 1st April 2026, you’ll get a bonus 7 Pillar Strategy-on-a-Page, tailored to help you manage HR brilliantly for the year ahead. That’s it for today, but if you fancy a bit of friendly HR advice in your inbox (with zero waffle), come and join our newsletter. We send out bite-sized tips, plain-English updates, and handy things you’ll actually use — no spam, no fluff. You can sign up here  Thank you for tuning in to Buzzing About HR with Kate Underwood! If you enjoyed today’s episode, don’t forget to subscribe, rate, and leave a review—your feedback helps us grow and reach more people like you. Have questions or need HR advice? Reach out to Kate Underwood HR & Training at www.kateunderwoodhr.co.uk, email us on buzz@kateunderwoodhr.co.uk or follow us on social media for more tips, resources, and updates. Until next time, keep buzzing and take care of your people!

    19 min
  4. JAN 20

    Farewell To The Paper Round

    In this episode of Buzzing About HR, we start with something small that quietly disappeared, and took more with it than we realised. The paper round. Not as nostalgia, but as a reminder of how many young people used to learn routine, responsibility, and judgement long before they stepped into adult workplaces that now expect a lot and explain very little. In this episode of Buzzing About HR, we start with something small that quietly disappeared, and took a lot with it. The paper round. Not as a misty-eyed trip down memory lane, but as a reminder of how many young people used to learn the basics of work before they ever stepped into adult jobs that now expect confidence, judgement, and common sense from day one. We talk through a real moment on a manufacturing floor where a young apprentice made a poor judgement call just as a VIP tour walked past. It could have ended in blame or punishment. Instead, it forced us to stop and ask a better question. Had we actually taught what “professional” looks like, or had we just assumed they would know? That one moment changed how we approached induction. We got much clearer about boundaries, humour at work, how to speak up, how to treat colleagues and leaders, and where the lines really sit. The result was growth, confidence, and someone who stayed and learned, rather than someone who left feeling ashamed or confused. It was a good reminder that when the gap is knowledge rather than intent, guidance works far better than discipline. From there, we zoom out and look at what early work looks like now. Retail Saturdays are rarer. Hospitality roles are harder to come by. Paper rounds have all but gone. In their place are online selling, tutoring, creative gigs, app work, and side hustles. Some of these are brilliant. Many are unstructured, unsupervised, and offer very little feedback, which means young people miss out on learning how work actually works. This episode is really about rebuilding that first step into working life. Short, structured shifts. Holiday roles with a clear purpose. Clear expectations. And mentoring that turns a first job into a safe place to practise being an adult at work, rather than a sink or swim experience. We also talk through the practical bits for UK employers. What you can and cannot ask under-18s to do. Working hours. Permits. Pay. And the standards that should never drop, no matter how young someone is. Safety. Respect. Clarity. And paying people properly. If you hire young people, thi Before we get into today’s chat , quick one! If you’re not 100% sure how your HR is really holding up, take our free HR Health Check. It’s short, jargon-free, and gives you a clear score on what’s working — and what needs a bit of love. And if you do it before 1st April 2026, you’ll get a bonus 7 Pillar Strategy-on-a-Page, tailored to help you manage HR brilliantly for the year ahead. That’s it for today, but if you fancy a bit of friendly HR advice in your inbox (with zero waffle), come and join our newsletter. We send out bite-sized tips, plain-English updates, and handy things you’ll actually use — no spam, no fluff. You can sign up here  Thank you for tuning in to Buzzing About HR with Kate Underwood! If you enjoyed today’s episode, don’t forget to subscribe, rate, and leave a review—your feedback helps us grow and reach more people like you. Have questions or need HR advice? Reach out to Kate Underwood HR & Training at www.kateunderwoodhr.co.uk, email us on buzz@kateunderwoodhr.co.uk or follow us on social media for more tips, resources, and updates. Until next time, keep buzzing and take care of your people!

    13 min
  5. JAN 13

    The ERB Procrastination Trap: Why ‘Later’ Will Cost You

    Deadlines that sit a couple of years away can feel comforting. Plenty of time. Nothing urgent. Until the small, everyday habits quietly harden into rules you never meant to create. In this episode of Buzzing About HR, we look at the UK Employment Rights Bill and why the real risk for small businesses is not the legislation itself, but what happens in the meantime. The vague conversations. The informal promises. The inconsistent decisions that feel harmless now but come back to bite later. Kate talks through how ERB risk really builds in day-to-day working life. The kitchen table agreement that turns into a formal dispute. The “we’ve always done it this way” approach that collapses the first time it is challenged. And how to prepare sensibly, without panic, policy overload, or spending your weekends rewriting documents you do not yet need. A big theme running through the Employment Rights Bill is reasonableness. Not being nice. Not saying yes to everything. But making decisions that fit your business, applying them consistently, and being able to explain them calmly and clearly. You will hear practical examples of what a reasonable no sounds like, why blanket refusals on flexible working are risky, and why copying big-company HR approaches often backfires in small teams. Kate also shares a quick consistency sense check that reveals hidden risk in minutes. If two people in the same role ask for the same thing, do they get the same answer, and can you explain why? If not, that is where problems start long before the law ever changes. To keep this manageable, the episode sets out a phased approach to ERB readiness that works for small businesses. Right now, the focus is on habits rather than paperwork. Clear language. Agreed working patterns. Managers who feel confident having proper conversations instead of avoiding them. Later comes alignment, making sure contracts match reality and decisions are recorded properly. By the time the bigger changes land, you should be refining, not firefighting. And this is where many businesses struggle. Not with policies, but with managers freezing in the moment when someone asks for flexibility, raises a concern, or pushes back on a decision. If that sounds familiar,  Cake, Coffee and Compliance is designed for exactly this gap. Launching in March, it helps managers handle tricky conversations with confidence, apply rules consistently, and make reasonable decisions without panic or second-guessing. You Before we get into today’s chat , quick one! If you’re not 100% sure how your HR is really holding up, take our free HR Health Check. It’s short, jargon-free, and gives you a clear score on what’s working — and what needs a bit of love. And if you do it before 1st April 2026, you’ll get a bonus 7 Pillar Strategy-on-a-Page, tailored to help you manage HR brilliantly for the year ahead. That’s it for today, but if you fancy a bit of friendly HR advice in your inbox (with zero waffle), come and join our newsletter. We send out bite-sized tips, plain-English updates, and handy things you’ll actually use — no spam, no fluff. You can sign up here  Thank you for tuning in to Buzzing About HR with Kate Underwood! If you enjoyed today’s episode, don’t forget to subscribe, rate, and leave a review—your feedback helps us grow and reach more people like you. Have questions or need HR advice? Reach out to Kate Underwood HR & Training at www.kateunderwoodhr.co.uk, email us on buzz@kateunderwoodhr.co.uk or follow us on social media for more tips, resources, and updates. Until next time, keep buzzing and take care of your people!

    15 min
  6. JAN 6

    January Tsunami: Why People Quit

    Your inbox says “quick chat,” and suddenly January feels like a wave you didn’t see coming. In this episode, Kate unpacks why resignations spike at the start of the year, how to tell the difference between a normal January wobble and a genuine culture problem, and what small businesses can do in the next two weeks to steady things without launching a huge programme or making promises you cannot keep. We start with the human truth. Clarity follows a break. People come back after time off, the job market wakes up, and all the questions they parked in December come back loud. From there, we look at what really drives exits in small teams. Manager inconsistency, constant busyness with no outcomes, fuzzy roles, thin recognition, values not matching reality, and ongoing rows about flexibility. Then we get practical. You will hear a simple retention reset you can do fast. A 30-minute risk scan to spot hotspots, stay interviews that surface what actually keeps people, and quick visible fixes that rebuild trust quickly. We talk about supporting managers properly with clear expectations, short training, scripts, and weekly check-ins so you do not lose them. We also cover how to simplify roles, set five clear priorities, pause the non-essential, and cut the “urgent” clutter that drains everyone. We tackle pay and progression with honesty, too. What you can improve when cash is tight, when a counteroffer helps, and how to stop resignations becoming contagious by communicating calmly and early. To make it easier, there is a lean resignation checklist to standardise handovers, lock down access, and keep team messages neutral and steady. Make January the turning point, not the fire. Subscribe, share with a fellow small business leader, and leave a review telling us the first change you will make this week. Before we get into today’s chat , quick one! If you’re not 100% sure how your HR is really holding up, take our free HR Health Check. It’s short, jargon-free, and gives you a clear score on what’s working — and what needs a bit of love. And if you do it before 1st April 2026, you’ll get a bonus 7 Pillar Strategy-on-a-Page, tailored to help you manage HR brilliantly for the year ahead. That’s it for today, but if you fancy a bit of friendly HR advice in your inbox (with zero waffle), come and join our newsletter. We send out bite-sized tips, plain-English updates, and handy things you’ll actually use — no spam, no fluff. You can sign up here  Thank you for tuning in to Buzzing About HR with Kate Underwood! If you enjoyed today’s episode, don’t forget to subscribe, rate, and leave a review—your feedback helps us grow and reach more people like you. Have questions or need HR advice? Reach out to Kate Underwood HR & Training at www.kateunderwoodhr.co.uk, email us on buzz@kateunderwoodhr.co.uk or follow us on social media for more tips, resources, and updates. Until next time, keep buzzing and take care of your people!

    12 min
  7. 12/30/2025

    What Worked, What Hurt, And What To Change In 2026

    In this episode of Buzzing About HR, we are doing a proper year end reset for small business owners and managers. Not the polished “new year new you” stuff. The real kind. Because year end rarely feels neat when you run a small business. One person goes off sick, someone resigns with no warning, and the policies you meant to sort in March are still sitting there quietly judging you. By the time you hit late December, it is easy to feel like you have dropped the ball. This episode is here to reset that story. We look at what actually worked for SMEs in 2025, what caused the most stress behind the scenes, and what small changes will make 2026 calmer and clearer. One theme comes up again and again. Clarity beats chaos. When expectations are clear and conversations happen early, performance becomes manageable. When standards are vague, everything turns into drama. Managers get frustrated, employees feel unsettled, and everyone ends up walking on eggshells. We also talk about onboarding, because it is one of the cheapest ways to keep good people. I cover how to make week one feel steady and welcoming, how to name one go to person so new starters are not left guessing, and how to explain what good looks like in plain English so people can actually hit the mark. Then we get honest about flexibility. Flexible working can be brilliant when it is agreed properly, written down, and reviewed. It becomes a mess when it is based on vibes, done differently depending on who asks, or quietly unfair. I talk through how to keep it consistent, when you can say no, how to explain the business reason, and how to keep trust high even when the answer is not what someone wants. We also tackle something that quietly cost a lot of businesses in 2025. Avoidance. The feedback that did not happen. The patterns everyone noticed but nobody named. The “they are fine” situations that are not actually fine, and slowly drain time, energy and margins. I share a simple reset you can do in January to get back in control without turning it into a big drama. And yes, we talk about tribunal fear too, because it hangs over a lot of small business decisions. Doing nothing is often riskier than doing something properly. Most problems blow up because of delay and inconsistency, not because someone acted early, fairly, and with clear notes. We finish with a look at what is coming next in season two. Hiring without regret. Keeping good people without overpromising. Managing sickness before it spirals. Before we get into today’s chat , quick one! If you’re not 100% sure how your HR is really holding up, take our free HR Health Check. It’s short, jargon-free, and gives you a clear score on what’s working — and what needs a bit of love. And if you do it before 1st April 2026, you’ll get a bonus 7 Pillar Strategy-on-a-Page, tailored to help you manage HR brilliantly for the year ahead. That’s it for today, but if you fancy a bit of friendly HR advice in your inbox (with zero waffle), come and join our newsletter. We send out bite-sized tips, plain-English updates, and handy things you’ll actually use — no spam, no fluff. You can sign up here  Thank you for tuning in to Buzzing About HR with Kate Underwood! If you enjoyed today’s episode, don’t forget to subscribe, rate, and leave a review—your feedback helps us grow and reach more people like you. Have questions or need HR advice? Reach out to Kate Underwood HR & Training at www.kateunderwoodhr.co.uk, email us on buzz@kateunderwoodhr.co.uk or follow us on social media for more tips, resources, and updates. Until next time, keep buzzing and take care of your people!

    14 min
  8. 12/23/2025

    Start 2026 Strong By Fixing Five Simple HR Jobs Today

    In this episode of Buzzing About HR, we drop into that familiar end of year moment. It is the 23rd of December. The calendar has slid onto the floor, budget papers are wedged under a mug, and the to do list looks like it is multiplying when you are not looking. If December chaos has a habit of following you into January, this episode is designed to stop that happening. This is a calm, practical reset to help you step into 2026 feeling organised rather than already behind. Over a brisk, biscuit fuelled hour, I share the wins that really mattered in 2025 and the people practices that kept small teams functioning when everything else felt busy. Things like tighter onboarding, fair pay decisions, and training that actually leaves a trail of proof instead of just good intentions. We also tackle the Employment Rights Bill in human language. What is already live. What is coming next. And what that actually means for your business day to day. I translate the law into practical actions you can take now, including clearer offer letters, simple day one information, manager scripts that explain tricky topics without causing a revolt, and short, sensible training with tiny quizzes so reasonable steps mean something in real life. If January usually starts with firefighting, I give you five very specific moves to steady things fast. Blocking short diary slots to tidy your handbook, sweep payroll, and brief managers. Building a one page people list that shows rates, start dates and probation milestones. Creating an onboarding starter pack that makes new hires feel welcome and useful on day one. And picking the role with the highest churn so you can redesign its first 90 days properly. We also run through the questions that tend to come up at this time of year. What to update now versus later. How to prove training without making it a drama. What really applies to tiny teams. Why apprenticeships still make sense. And how to explain frozen tax thresholds using net pay examples that people actually understand. Looking ahead, I also flag what data is worth capturing for predictable hours, probation outcomes and future changes, so you are not scrambling later. This episode is about simple preparation that saves you time, stress and avoidable mistakes. If you want help choosing tools that give you time back, you can book a discovery call via the show notes. And if you prefer to quietly prepare in the background, join the newsletter and I will nudge you when key dates land. Before we get into today’s chat , quick one! If you’re not 100% sure how your HR is really holding up, take our free HR Health Check. It’s short, jargon-free, and gives you a clear score on what’s working — and what needs a bit of love. And if you do it before 1st April 2026, you’ll get a bonus 7 Pillar Strategy-on-a-Page, tailored to help you manage HR brilliantly for the year ahead. That’s it for today, but if you fancy a bit of friendly HR advice in your inbox (with zero waffle), come and join our newsletter. We send out bite-sized tips, plain-English updates, and handy things you’ll actually use — no spam, no fluff. You can sign up here  Thank you for tuning in to Buzzing About HR with Kate Underwood! If you enjoyed today’s episode, don’t forget to subscribe, rate, and leave a review—your feedback helps us grow and reach more people like you. Have questions or need HR advice? Reach out to Kate Underwood HR & Training at www.kateunderwoodhr.co.uk, email us on buzz@kateunderwoodhr.co.uk or follow us on social media for more tips, resources, and updates. Until next time, keep buzzing and take care of your people!

    15 min

Trailer

About

🎙️ Buzzing About HR Straight-talking HR for real businesses (the kind where you are doing payroll, sales, and playing therapist before lunch). From Kate Underwood HR & Training, this podcast makes the people stuff make sense, without the corporate jargon and “synergy” nonsense. Hosted by award-winning HR expert Kate Underwood, each episode is designed for real life. You know, the moments nobody prepares you for: The employee who is brilliant at the job but chaos in the teamThe manager who avoids tough conversations until it turns into a bin fireThe “it’s only a small issue” grievance that suddenly becomes a formal complaintThe sickness pattern that is suspiciously linked to Mondays and paydayThe resignation that makes you think, “Wait… what did we miss?” This is practical HR for small businesses and busy leaders. We talk performance, absence, hiring, retention, culture, motivation, and how to stay on the right side of UK employment law without turning your business into a paperwork museum. Expect straight answers, real examples, and steps you can actually use the same day, not theory that only works in perfect-world HR departments with unlimited budgets. It’s also a permission slip to lead like a human. Clear standards, fair boundaries, decent communication, and less drama. The goal is a calmer workplace, fewer sleepless nights, and a team that actually wants to stick around. And yes, Hazel the office dog pops up too, because nothing says “people management” like a judgemental stare from a Wellbeing Officer who has never written a policy in her life. ☕ Start here: Take the FREE HR Health Check and see where your risks (and quick wins) are hiding.