In this episode of the Business Growth Spotlight, host Heidi Schalk sits down with South Florida entrepreneur and dentist Dr. William Balanoff, founder of Smile Perfected. With more than 43 years in dentistry and 13 years building a national whitening brand, Dr. Balanoff shares the unconventional lessons that fueled his growth. From being gifted a trademark by a patient to building a 20 minute whitening system that competes with industry giants, this conversation dives deep into customer clarity, relationship driven growth, market positioning, AI powered marketing, and resilience over time. You will also hear the remarkable story behind Dr. Balanoff’s open source Tourette syndrome appliance and how generosity and accessibility have shaped both his business and his life. Bio: William L. Balanoff, DDS, MS, FICD, is a seasoned healthcare executive, clinician-scientist, and entrepreneur with decades of leadership experience spanning clinical innovation, enterprise operations, and healthcare transformation. He has served in multiple senior executive roles including President, Chief Executive Officer, Chief Operating Officer, Chief Clinical Officer, and Chief Medical Director across complex healthcare, dental, and life-science organizations. His career is distinguished by the ability to translate deep clinical expertise into scalable, evidence-based business and care delivery models. Dr. Balanoff has founded, scaled, and led healthcare companies operating in clinical services, medical devices, oral health products, and laboratory manufacturing, with global distribution and multi-channel go-to-market strategies. As President and CEO of Oral Care Perfected, Inc. and Impact Dental Lab, Inc., he directed product development, manufacturing partnerships, intellectual property strategy, and commercial execution while maintaining rigorous clinical and quality standards. Recognized for his leadership in clinical research, medical innovation, and regulatory advancement, Dr. Balanoff has acted as Chief Science Consultant to healthcare technology companies and has guided FDA 510(k) regulatory pathways. He holds multiple U.S. and international patents related to oral appliances and medical devices. His work connects scientific research, product development, and commercialization to ensure that innovation remains both clinically rigorous and commercially sustainable. He has served as an adjunct professor, visiting lecturer, and clinical instructor in the United States and internationally. He is a published author, an editorial board member for leading clinical journals, and a frequent lecturer on clinical innovation, healthcare strategy, and evidence based practice. Dr. Balanoff advises boards and executive teams on growth, transformation, and clinical excellence. He is known for building high performing multidisciplinary teams, fostering strategic partnerships, and guiding organizations through innovation while maintaining strong patient outcomes and clinical integrity. To connect with our guest, click on the links below: Website: www.smileperfected.com LinkedIn: https://www.linkedin.com/in/william-l-balanoff-dds-ms-618b6480/ Dr. Bill’s Phone: 954-683-2693 Smile Perfected Phone: 877-624-6674 Connect with me: LinkedIn: https://www.linkedin.com/in/heidischalkcoaching/ 🎁 Grab your Spotlight to Scale Blueprint: https://spotlighttoscale.com/blueprint