Dental Office Rescue with Linda Kane

Linda Kane
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Dental Office Rescue is your go-to resource for transforming your dental practice into a thriving, patient-centric business. Hosted by Linda Kane, Amazon Best-Selling author of Dental Office Rescue and founder of Zeroed-In Dental Solutions, this show is your roadmap to a more profitable, stress-free practice.Every other Wednesday, Linda sits down with leading dental pros and practice growth strategists to share expert advice, smart tactics, battle-tested solutions, and practical tips designed to help you maximize revenue, streamline your workflow, and keep patient care at the heart of your practice for lasting results.Hit follow, and let’s turn your practice into the powerhouse it was meant to be.

  1. FEB 11

    I Went to Prison Over Dental Billing & Compliance — 7 Steps to Protect Your Practice | Roy Shelburne, DDS

    “It wasn’t intentional—but it changed everything.” Out of $3.5 million in claims, just $17,899.57 was deemed improper. He was sentenced to 24 months in federal prison. In this episode, Linda sits down with Roy Shelburne, DDS—nationally recognized speaker on dental documentation, billing, and compliance—to share the story behind his powerful mission: “I went to prison so you don’t have to.” What happened wasn’t intentional fraud. It was what he didn’t know—about documentation standards, compliance systems, and how “blind disregard” is defined legally. Now, Roy is committed to helping dental professionals protect their practices before a mistake becomes a crisis. They explore: • Why ignorance is no excuse in dental billing and compliance • How small documentation gaps can create major legal exposure • The powerful role AI now plays in insurance audits • What “blind disregard” really means in today’s legal landscape • The 7-step compliance system every dental practice needs • How to protect your license, your team, and your family Roy shares practical, actionable steps—not fear tactics—that help practices operate with clarity, integrity, and confidence. If you accept Medicaid, Medicare, federal employee plans, ACA reimbursements, or any government funding, this episode is essential listening. Because the goal isn’t to scare you. It’s to protect you. Connect & Learn More Follow Roy Shelburne, DDS for compliance education and speaking engagements. Facebook: https://facebook.com/royshelburne Connect with Linda Kane for dental insurance billing support and practice protection strategies. 🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday. 🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

    1h 14m

  2. JAN 28

    Developing the Hygienist as Your Diagnostic Partner with Rachel Wall, RDH

    What does it really take to develop a strong diagnostic partnership between dentist and hygienist? In this episode, Linda welcomes back Rachel Wall, RDH—clinical hygienist, author, and founder of Inspired Hygiene—to break down the strategies that make co-diagnosis work. They explore: Why doctors need a diagnostic partner (and how to empower one)What hygienists gain from taking a more active diagnostic roleHow to build trust, reduce clunky handoffs, and avoid awkward examsThe triple-win of calibration meetings (for doctors, hygienists, and patients)What to do when trust is low or systems are breaking downRachel shares practical advice for creating a culture of clear expectations, consistent communication, and shared ownership of patient care. 🔍 Featured Resource: 👉 Hygiene to Doctor Handoff Guide 🌐 inspiredhygiene.com/hygiene-to-doctor-hand-off-guide 🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday. 🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

    39 min

  3. JAN 14

    What Happens When You Get Reported? Lessons from a Dental Compliance Officer

    No dentist wants to think about getting reported to the board—but it happens more often than you might realize. In this episode, former dental board investigator Duane Tinker joins Linda Kane to break down the real reasons complaints get filed, how board reviews actually work, and what every practice should have in place to stay protected. From documentation gaps to credentialing missteps, this is a must-listen for any dental owner or team member who wants peace of mind and long-term protection. Resources Connect with Duane Tinker 🔗 Facebook: facebook.com/groups/dentalcompliance🌐 Dental Compliance Solutions: dentalcompliance.comConnect with Linda Kane 📘 Get a FREE Copy of Dental Office Rescue: rescuemydentaloffice.com🔗 LinkedIn: linkedin.com/in/lindakanezin🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday. 🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

    50 min

  4. 12/31/2025

    Dental Embezzlement Red Flags: How to Protect Your Dental Practice with David Harris (Part 2)

    What every dentist should know about embezzlement. Could it happen in your practice? In this powerful follow-up episode, Linda Kane welcomes back David Harris, CEO and dental embezzlement investigator at Prosperident, to go even deeper into the red flags and risks hiding inside your own systems. From how duties are divided at the front desk to what your reports aren’t telling you—this episode explores the subtle gaps that could open the door to internal theft. Even if you trust your team and haven’t seen any signs, David explains why awareness and prevention are your best tools for long-term protection. Don't wait until you've already lost money. What we cover: The most common warning signs of dental embezzlementHow to spot patterns that don’t add up in collections or depositsThe difference between revenue-side vs. expense-side theftWhy well-meaning, overworked team members can become risksHow to build safer daily workflows—even with a small teamTips for smarter hiring and screening (including what most practices miss)Why delegation without oversight creates blind spotsResources & Guest Info Connect with David Harris 📞 Contact David Harris: 888-398-2327🔗 LinkedIn: linkedin.com/in/dentistryscrimefighter🌐 Learn More About Embezzlement Prevention: www.prosperident.comConnect with Linda Kane 📘 Get a FREE Copy of Dental Office Rescue: rescuemydentaloffice.com🔗 LinkedIn: linkedin.com/in/lindakanezin🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday. 🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

    1h 3m

  5. 12/17/2025

    New Year, New Codes: CDT Changes Dentists Must Know for 2026

    🚨 Big changes are coming in 2026—new CDT codes, Medicare plans, and more. In this episode, revenue cycle expert Teresa Duncan joins Linda Kane to break down the 60+ CDT code changes coming in 2026—and what they really mean for your dental team. From cracked tooth diagnosis codes to occlusal guard cleanings and anesthesia billing updates, we cover what’s new, what’s confusing, and what could cost you. Plus: audit risks, Medicare Advantage updates, outsourcing tips, and how to protect your practice when staffing and training fall short. Here’s what we cover: Why 2026 CDT code changes are more complex than usualCommon coding mistakes that could trigger auditsWhat dentists need to know about Medicare Advantage plansThe role of the doctor in coding, billing, and fee decisionsHow outsourcing is solving the dental staffing crisisSmart systems that reduce billing stress and compliance riskResources Mentioned in this episode: odysseymgmt.com CDT Companion Guide™, Dental Revenue NetworkTeresa's online dental insurance course💬 Want support growing and protecting your practice? Linda Kane helps dentists reduce burnout and take back operational control. 📖 Claim your free copy of Dental Office Rescue → rescuemydentaloffice.com 🌐 Explore services at Zeroed-In Dental Solutions → zeroedindentalsolutions.com 🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday. 🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

    58 min

  6. 12/03/2025

    How to Keep More Cash-Pay Patients: Dental Membership Strategies That Actually Work

    Dropping insurance and trying to attract more cash-paying patients? You can’t afford to miss these strategies. This one’s for you. In this episode, dental membership expert Paul Lowry shares exactly how practices can reduce their insurance dependence, retain more cash-pay patients, and finally build a membership plan that works for their dental office. Learn how to design a plan that keeps patients loyal, boosts profitability, and takes pressure off your front office team. Here’s what we cover: Why most in-house dental membership plans don’t actually retain patientsThe biggest myths about going out-of-networkHow to start dropping underperforming PPOs without hurting your scheduleWhy your “VIP” plan might be acting like a one-time discount (and how to change that)How to build a real revenue stream from cash-pay patientsSystems that support team accountability—and eliminate front desk guesswork🎁 BONUS: Want to retain more uninsured patients and earn recurring revenue? Paul is offering $200 off for Dental Office Rescue listeners with code DOR2025. ➡️ Get the free resource: Seven Deadly Sins That Kill Membership Plans Visit Paul’s website: dentalmenu.com Resources Mentioned in this episode: Seven Deadly Sins That Kill Membership Plans https://www.dentalmenu.com/seven-deadly-sins 💬 Want support growing and protecting your practice? Linda Kane helps dentists reduce burnout and take back operational control. 📖 Claim your free copy of Dental Office Rescue → rescuemydentaloffice.com 🌐 Explore services at Zeroed-In Dental Solutions → zeroedindentalsolutions.com 🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday. 🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

    52 min

  7. 11/19/2025

    How to Improve Dental Case Acceptance and Get More Yeses with Sophia Dunkley

    What if one podcast episode could help you lock in your high-converting case acceptance? In this value-packed conversation, dental consultant and coach Sophia Dunkley reveals how to turn treatment plans into “yeses” by building trust, training your team, and transforming how case acceptance is handled from chair to front desk. In this episode of Dental Office Rescue, host Linda Kane and The Practice Navigator jump into the systems, scripts, and mindset shifts that help dental practices close more treatment—and stop leaving revenue on the table. Here's what we cover: Why treatment acceptance should start in the chair, not at the front deskThe 5 silent objections patients have (and how to overcome them)How to improve clinical-to-front handoffs and avoid trust breakdownsThe verbal skills every team member should know to close confidentlyWhat scrubs should—and shouldn’t—say about moneyWhy team alignment is your greatest asset in growing treatment revenue🎁 BONUS: Want help training your treatment coordinator or boosting case acceptance? Sophia offers a free strategy talk plus a Verbal Skills Download to help you start strong. Visit her website: https://thepracticenavigator.com/ Connect with Sophia on LinkedIn: https://www.linkedin.com/in/sophiadunkley/ Resources 💬 Want support growing and protecting your practice? Linda Kane helps dentists reduce burnout and take back operational control. 📖 Claim your free copy of Dental Office Rescue → rescuemydentaloffice.com 🌐 Explore services at Zeroed-In Dental Solutions → zeroedindentalsolutions.com 🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday. 🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

    49 min

  8. 11/06/2025

    How Clint Johnson Helps Dentists Recover Millions in PPO Revenue

    In this episode of Dental Office Rescue, Linda Kane sits down with PPO strategist Clint Johnson, founder of Profitable PPOs, to talk about the hidden cost of insurance participation—and the real strategies dentists can use to take back control of their fees. Whether you’re a startup looking to credential smart or an established practice tired of write-offs, Clint explains how to improve PPO profitability without sacrificing patients or production. He walks through real strategies and math-based examples that have helped dentists recover millions, including: Renegotiating PPO contracts every 18–24 months (and why most offices don’t)“Leveling up” your participation for better fees—without losing in-network statusWhy umbrella networks can trap you in bad rates (and how to replace them)How to stop bad fee schedules from spreading across your practiceThe power of the PPO Profit Ladder—and how to climb it the smart wayClint shares honest, strategic insight into how practices lose revenue to PPOs—and what they can do to fix it fast. 🎁 BONUS: Want a free PPO assessment? Clint’s team will run your numbers and tell you if opportunity exists. Visit profitableppos.com or email clint@dentalppos.com Resources 💬 Want support growing and protecting your practice? Linda Kane helps dentists reduce burnout and take back operational control. 📖 Claim your free copy of Dental Office Rescue → rescuemydentaloffice.com 🌐 Explore services at Zeroed-In Dental Solutions → zeroedindentalsolutions.com 🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday. 🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

    56 min
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Dental Office Rescue is your go-to resource for transforming your dental practice into a thriving, patient-centric business. Hosted by Linda Kane, Amazon Best-Selling author of Dental Office Rescue and founder of Zeroed-In Dental Solutions, this show is your roadmap to a more profitable, stress-free practice.Every other Wednesday, Linda sits down with leading dental pros and practice growth strategists to share expert advice, smart tactics, battle-tested solutions, and practical tips designed to help you maximize revenue, streamline your workflow, and keep patient care at the heart of your practice for lasting results.Hit follow, and let’s turn your practice into the powerhouse it was meant to be.

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