Leading with Hearts and Minds

National Clinical Leadership Centre for Nursing and Midwifery

"Leading with Hearts & Minds" Discover the untold stories behind the leaders shaping the future of healthcare. In "Leading with Hearts & Minds, "We bring you intimate, one-to-one conversations with healthcare professionals who have navigated extraordinary challenges and triumphs. Each episode reveals the personal journeys, hard-earned lessons, and human moments that define leadership in one of the world's most demanding fields. Whether you're a healthcare professional, a leader, or simply curious about the heart and mind behind outstanding leadership, this podcast offers inspiration and insight with every story.

  1. Aug 10

    Pathway to Excellence: The St James's Story

    St James's Hospital became the first hospital in Ireland to achieve Pathway to Excellence — an international accreditation from the American Nurses Credentialing Centre that recognises a genuinely positive working environment for nurses. This episode is the story of how a nursing team got it over the line, in their own words. Marie Kilduff talks to some of the people behind the success — from the Director of Nursing to the staff nurses on the wards — about what Pathway actually asks of a hospital, why the staff survey was the hardest part, and how link-nurse meetings, ward competitions and even a viral video helped bring more than 2,000 nurses with them. It's a candid conversation about culture, voice and what respect looks like in daily practice — including the moments when the effort dipped, and the day, right before St Patrick's weekend, when they finally heard the result. In this episode: What Pathway to Excellence is, and the six standards behind itThe submission, and the staff survey that had to clear a high barMaking it stick: link nurses, competitions and the ward trolleysThe honest part — when momentum dipped, and what carried them throughThe nursing councils, and what an equal voice looks like in practiceHearing the result, and what changes once you have it Featuring from St James's Hospital: Sharon Slattery, Director of NursingCharlotte Stuart, Assistant Director of NursingMarian Broderick, CNM 3Anne-Marie McKenna, CNM 2Ajin Ragavan Selvi, CNM 2Maria Begley, Staff Nurse Credits: Presented by Marie Kilduff Guests: Sharon Slattery, Charlotte Stuart, Marian Broderick, Anne-Marie McKenna, Ajin Ragavan Selvi and Maria Begley, St James's Hospital

  2. Apr 14

    Autistic Talent: Adam Harris on Inclusion, Identity and the Future of Healthcare

    In this episode, Marie Kilduff speaks with Adam Harris, CEO of As I Am, Ireland's national autism charity. Adam is autistic himself, and that lived experience shapes everything he does — from founding As I Am over twelve years ago to leading the organisation's work across healthcare, employment, education and community inclusion. Adam speaks candidly about growing up autistic in Ireland in the 1990s, navigating a system that had little awareness of autism, and the isolation he felt as a teenager before finding his voice as a writer and advocate. From that starting point, he built one of Ireland's most respected disability organisations — one that places autistic people at the centre of everything it does. In this episode, Adam and Marie discuss: What it means to move beyond awareness towards genuine acceptance of autistic peopleWhy autism should be understood as an accessibility issue, not a deficitThe barriers autistic people face when accessing healthcare — and how relatively simple changes can make a significant differenceThe policy landscape shaping autism support in Ireland includes the Autism Innovation Strategy and the National Human Rights Strategy for Disabled People.The Same Chance Report — As I Am's annual state of the community report on autistic life in Ireland Contact As I Am https://asiam.ie 17-21 Temple Road, Blackrock, Co. Dublin, A94 DN40 If you would prefer to contact As I Am by phone to discuss your query, please call (01) 445 3203 Leading with Hearts and Minds is a podcast from the National Clinical Leadership Centre for Nursing and Midwifery.

  3. Mar 23

    Like Father, Like Son — The Gallaghers on Legacy, Leadership and Letting Go.

    Two careers. And a conversation recorded at exactly the right moment. Finn Gallagher's career began in a locked ward in Letterkenny in 1953. He retired as Chief Nursing Officer, having helped reshape mental health services in Ireland from the ground up. His son Paul followed in his footsteps into nursing and is currently the Regional Director of Nursing and Midwifery — a role he will leave later this year. In this episode, Marie Kilduff sits down with both of them — together, for the first time on the podcast. What emerges is rarer than a career retrospective. It's a conversation about the decisions that define a life — recorded while Paul is still in post, and Finn can still remember what it felt like to be where his son is now. A young nurse choosing a ward over the Gardaí, guided by a single question from an older man he had rarely met. A father stepping back from his son's first day so the son could find his own footing. A wife's four words that settled a move that felt like emigrating. Paul returns to Leading with Hearts and Minds, having previously shared his own story. This time, Finn is in the room — and what passes between them says as much as anything either man puts into words. For anyone in nursing or healthcare leadership, this episode carries something quietly useful: what influence looks like when it's patient, what mentorship looks like when it asks rather than tells, and what it means to hand something on. In this episode: Why Finn nearly joined the Gardaí — and what stopped himPaul's memory of his father at work, and what it planted in himThe decision to move from Donegal to Limerick — and the conversation that made it possibleWhat both men would say to the next generation of nursing leaders Subscribe to Leading with Hearts and Minds wherever you get your podcasts.

  4. Feb 3

    How Can I Help? The Practice of Compassionate Leadership with Professor Michael West

    In this episode of Leading with Hearts and Minds, Marie Kilduff speaks with Professor Michael West about what compassionate leadership really means in healthcare and why it matters now more than ever. Drawing on decades of research, Professor West explains how leadership behaviour shapes organisational culture, staff wellbeing, and patient outcomes. He challenges the idea that compassion is soft or optional, arguing instead that it requires courage, accountability, and a willingness to address difficult issues such as chronic workload, toxic behaviours, and system pressures. The conversation explores the ABC conditions for compassion: human needs, autonomy, belonging, and competence, and how creating the right conditions for staff leads to innovation, psychological safety, and better care. Professor West also reflects on self-compassion, presence, teamwork, and the simple leadership question that can transform cultures: How can I help? This episode offers practical insight for clinicians, managers, and system leaders seeking to build compassionate cultures that support staff and improve patient care. Professor Michael West CBE   Professor of Organisational Psychology, Lancaster University Management School Senior Visiting Fellow, The King’s Fund   Book: West, M. A. (2021). Compassionate Leadership: Sustaining Wisdom, Humanity and Presence in Health and Social Care, published by Swirling Leaf Press.

About

"Leading with Hearts & Minds" Discover the untold stories behind the leaders shaping the future of healthcare. In "Leading with Hearts & Minds, "We bring you intimate, one-to-one conversations with healthcare professionals who have navigated extraordinary challenges and triumphs. Each episode reveals the personal journeys, hard-earned lessons, and human moments that define leadership in one of the world's most demanding fields. Whether you're a healthcare professional, a leader, or simply curious about the heart and mind behind outstanding leadership, this podcast offers inspiration and insight with every story.