Outside The Box

BizBox Inc.

Outside the Box is the podcast for real estate agents who want to grow their business. Every episode provides actionable strategies that help you grow your repeat, referral, and sphere of influence business. Referrals don’t happen on accident—they happen on purpose, and we bring you insights from top agents and coaches who have mastered the art of relationship-based growth. Tune in for practical, proven tactics that will help you generate more business from the people who already know, like, and trust you!

  1. How To Scale Past 100 Deals Per Year With Systems And Care | Jordan Smith

    May 1

    How To Scale Past 100 Deals Per Year With Systems And Care | Jordan Smith

    We sit down with Jordan Smith of Local Utah Realty to unpack how he goes from strong negotiation to high-touch service without rushing clients or cutting corners. He shares the systems, team habits, and gifting ideas behind 100+ transactions a year and a wall of five-star reviews.  • Jordan’s path from early hustles to real estate leadership  • Why he walks away from bad terms to protect clients  • Listing prep that prevents inspection and appraisal headaches  • Negotiation tactics that use leverage and smart tradeoffs  • Building a team that stays available without service dropping  • CRM, call recording, and documentation that reduce risk  • AI lead scoring and why emotional intelligence still wins  • Referral growth through client events and unexpected gifts  • Practical gifting plays like cookies at contract and custom art at closing  Visit bizboxinc.com, click free setup, and own the move minutes. Level Up Your Client Experience with BizBox 📦 Want to stand out and stay top of mind with your clients? BizBox makes it easy. Our branded moving boxes aren’t just practical – they’re a marketing tool that keeps your name in front of past clients, referral sources, and future deals. Order your first Branded BizBox pack today and see why top agents across the country LOVE them! 👉 https://www.bizboxinc.com/ Stay Connected on Instagram 📲 Follow BizBox Inc. for behind-the-scenes content, guest insights, and actionable tips to grow your real estate business! Plus, drop us a DM and let us know what topics you want to hear next. 🔗 https://www.instagram.com/bizboxinc/

    53 min
  2. How A Top Missouri Realtor Builds Trust That Sells Homes | Beth McGeorge

    Apr 3

    How A Top Missouri Realtor Builds Trust That Sells Homes | Beth McGeorge

    We sit down with Missouri Realtor Beth McGeorge to unpack how honest pricing, fast communication, and real client care can build a 2,000-transaction career. She shares the hard lessons from the 2008 crash, the realities of leading a team, and the fraud threats hitting buyers and sellers right now.  • leaving a stable job and committing fully to real estate  • lessons from 2007 to 2008 that sharpen pricing and tough dialogue  • refusing to buy listings and being willing to lose business to stay honest  • using humor to lower defenses during hard conversations  • daily non-negotiables like same-day responses and proactive problem-solving  • protecting clients by thinking ahead of the paperwork  • creating a standout client experience with well-timed moving boxes  • building repeat and referral business without buying leads  • starting a team to protect family time and scale service  • balancing grit with mental health and personal boundaries  • real-world fraud stories and how scammers exploit email and fear  Level Up Your Client Experience with BizBox 📦 Want to stand out and stay top of mind with your clients? BizBox makes it easy. Our branded moving boxes aren’t just practical – they’re a marketing tool that keeps your name in front of past clients, referral sources, and future deals. Order your first Branded BizBox pack today and see why top agents across the country LOVE them! 👉 https://www.bizboxinc.com/ Stay Connected on Instagram 📲 Follow BizBox Inc. for behind-the-scenes content, guest insights, and actionable tips to grow your real estate business! Plus, drop us a DM and let us know what topics you want to hear next. 🔗 https://www.instagram.com/bizboxinc/

    44 min
  3. Winning With Service: How A Top Realtor Builds Loyalty | Susie Wargin

    Mar 6

    Winning With Service: How A Top Realtor Builds Loyalty | Susie Wargin

    We dig into a relationship-first blueprint for real estate growth with Susie Wargin, a top producer and Broncos sideline reporter who wins repeat and referral business by investing upfront in client experience. From pre-inspections to post-close handyman hours, she shows how small, useful touches build trust and scale. • learning from a trailblazing mom at RE/MAX and the power of relationships • why real estate is counseling during life changes and how to show up • morning routines, time blocking, and scheduling messages for focus • repeat and referral systems that compound over time • monthly value: Homebot, handwritten notes, sports schedules • branded moving boxes that arrive when clients need them • seller toolbox: pre-inspection, staging, pro cleaning, full media • buyer perks: deep clean, re-key, two hours of a handyman • picking three high-impact perks on any budget • lessons from elite athletes on boundaries and circles • brokerage environment, motivation, and raising your bar • moving from 25 to 50 deals through service and volunteering Level Up Your Client Experience with BizBox 📦 Want to stand out and stay top of mind with your clients? BizBox makes it easy. Our branded moving boxes aren’t just practical – they’re a marketing tool that keeps your name in front of past clients, referral sources, and future deals. Order your first Branded BizBox pack today and see why top agents across the country LOVE them! 👉 https://www.bizboxinc.com/ Stay Connected on Instagram 📲 Follow BizBox Inc. for behind-the-scenes content, guest insights, and actionable tips to grow your real estate business! Plus, drop us a DM and let us know what topics you want to hear next. 🔗 https://www.instagram.com/bizboxinc/ Follow the Hosts 🎙 Want more insights and strategies to grow your real estate business? Connect with us and follow along for expert tips, industry trends, and more. Justin Armbruster – https://www.instagram.com/armbruster_jd/ Chad Armbruster – https://www.linkedin.com/in/chadaarmbruster/

    46 min
  4. Service Sells: Turning Clients Into Lifelong Fans | Nick Bailey

    Feb 6

    Service Sells: Turning Clients Into Lifelong Fans | Nick Bailey

    We sit down with Nick Bailey to unpack why repeat and referral businesses beat lead-chasing, how to shift from order taker to advisor, and where tech actually earns its keep. The through line is service that reduces stress and stays memorable long after closing. • career path across agent, franchise, portals, T360 • why money-making activities drive survival • moving from transactions to lifetime value • buyers need real advisors again • financing literacy and inspection strategy • tech vs toy and AI that saves time • brokerage leadership, culture and fit • practical service that anticipates needs • tracking ROI through lifetime value and referrals • 2026 outlook for agent count and sales • simple systems that prevent repeat client pain points Level Up Your Client Experience with BizBox 📦 Want to stand out and stay top of mind with your clients? BizBox makes it easy. Our branded moving boxes aren’t just practical – they’re a marketing tool that keeps your name in front of past clients, referral sources, and future deals. Order your first Branded BizBox pack today and see why top agents across the country LOVE them! 👉 https://www.bizboxinc.com/ Stay Connected on Instagram 📲 Follow BizBox Inc. for behind-the-scenes content, guest insights, and actionable tips to grow your real estate business! Plus, drop us a DM and let us know what topics you want to hear next. 🔗 https://www.instagram.com/bizboxinc/ Follow the Hosts 🎙 Want more insights and strategies to grow your real estate business? Connect with us and follow along for expert tips, industry trends, and more. Justin Armbruster – https://www.instagram.com/armbruster_jd/ Chad Armbruster – https://www.linkedin.com/in/chadaarmbruster/

    50 min
  5. Mastering The Fundamentals: How To Win in Modern Real Estate | Marci Press

    07/04/2025

    Mastering The Fundamentals: How To Win in Modern Real Estate | Marci Press

    Marci Press shares her journey from legal secretary to successful realtor, having sold over 1,000 homes in Central Ohio since 2004. She reveals how picking up the phone and maintaining genuine connections with clients creates lasting success in real estate. • Started real estate career as a single mom of three while working full-time as a legal secretary • Worked both jobs simultaneously for a year before taking the leap to full-time real estate • Emphasizes the importance of fundamental practices like phone calls alongside modern marketing • Maintains consistency in outreach through multiple channels including social media and traditional postcards • Strategically segments her database for targeted marketing efforts • Believes in over-delivering and doing what you say you'll do, better than competitors • Creates genuine connections beyond transactions, resulting in strong referral business • Currently leads a team of buyer's agents while also co-owning a brokerage of 43 agents Level Up Your Client Experience with BizBox 📦 Want to stand out and stay top of mind with your clients? BizBox makes it easy. Our branded moving boxes aren’t just practical – they’re a marketing tool that keeps your name in front of past clients, referral sources, and future deals. Order your first Branded BizBox pack today and see why top agents across the country LOVE them! 👉 https://www.bizboxinc.com/ Stay Connected on Instagram 📲 Follow BizBox Inc. for behind-the-scenes content, guest insights, and actionable tips to grow your real estate business! Plus, drop us a DM and let us know what topics you want to hear next. 🔗 https://www.instagram.com/bizboxinc/ Follow the Hosts 🎙 Want more insights and strategies to grow your real estate business? Connect with us and follow along for expert tips, industry trends, and more. Justin Armbruster – https://www.instagram.com/armbruster_jd/ Chad Armbruster – https://www.linkedin.com/in/chadaarmbruster/

    29 min
  6. 98% Referral Business: Become The Mayor of Your City | Amanda Furman

    06/20/2025

    98% Referral Business: Become The Mayor of Your City | Amanda Furman

    Amanda Furman shares how she transformed from a middle school teacher into a successful realtor building a referral-based business through authentic relationships and community involvement. Her teaching background provided unexpected advantages in real estate, helping her manage different personality types and emotional situations while developing a reputation as the "Fox Cities Homegirl." • Cultivating a 98% referral-based business through relationship building rather than traditional sales techniques • Writing five handwritten note cards weekly to past clients for non-business reasons  • Creating a weekly "Fox Cities Friday" video series highlighting local businesses, now approaching 260 episodes • Delivering pumpkins to over 600 past clients every October as a memorable annual touchpoint • Establishing a comprehensive follow-up system including multiple touchpoints for Google review requests • Focusing on being a "matchmaker" rather than a salesperson in real estate transactions • Identifying and addressing client pain points during the moving process with thoughtful solutions • Building and maintaining an organized database from day one to track and nurture client relationships Remember, referrals don't happen by accident. They happen on purpose. Level Up Your Client Experience with BizBox 📦 Want to stand out and stay top of mind with your clients? BizBox makes it easy. Our branded moving boxes aren’t just practical – they’re a marketing tool that keeps your name in front of past clients, referral sources, and future deals. Order your first Branded BizBox pack today and see why top agents across the country LOVE them! 👉 https://www.bizboxinc.com/ Stay Connected on Instagram 📲 Follow BizBox Inc. for behind-the-scenes content, guest insights, and actionable tips to grow your real estate business! Plus, drop us a DM and let us know what topics you want to hear next. 🔗 https://www.instagram.com/bizboxinc/ Follow the Hosts 🎙 Want more insights and strategies to grow your real estate business? Connect with us and follow along for expert tips, industry trends, and more. Justin Armbruster – https://www.instagram.com/armbruster_jd/ Chad Armbruster – https://www.linkedin.com/in/chadaarmbruster/

    45 min
  7. Lifelong Client Relationships: Guide to 85% Referral Business | Pamela Bull

    06/06/2025

    Lifelong Client Relationships: Guide to 85% Referral Business | Pamela Bull

    Pamela Bull from Tennessee River Realty shares how she built a thriving real estate business where 85% of transactions come from referrals by focusing on deep client relationships rather than chasing transactions. Her philosophy centers on helping families rather than focusing on dollar amounts, creating loyal clients who enthusiastically refer her services to friends and family. • Real estate was a longtime dream after working in her family's printing business and spending 27 years as a massage therapist • Stays in contact with ALL past clients, not just those from the current year • Sends monthly recipe cards which clients keep longer than educational materials • Delivers homemade chocolate chip cookies to clients at closing • Offers creative pop-by gifts like cookies in house-shaped boxes with personalized notes • Conducts an annual Thanksgiving pie giveaway, distributing 250 pies to clients and community members • Continues sending gifts to out-of-state clients who may refer local friends and family • Uses Google Forms to organize giveaway logistics including pie preferences and pickup times • Credits Ninja Selling philosophy for her relationship-focused approach • Believes the biggest mistake agents make is losing contact with past clients • Sets goals based on families served rather than financial targets • Attributes her success to divine guidance in bringing clients into her path "I've always said that my bottom dollar is not the same as most people's. Most people's bottom number is the dollar sign. Mine is how many families or individuals can I help per year." Level Up Your Client Experience with BizBox 📦 Want to stand out and stay top of mind with your clients? BizBox makes it easy. Our branded moving boxes aren’t just practical – they’re a marketing tool that keeps your name in front of past clients, referral sources, and future deals. Order your first Branded BizBox pack today and see why top agents across the country LOVE them! 👉 https://www.bizboxinc.com/ Stay Connected on Instagram 📲 Follow BizBox Inc. for behind-the-scenes content, guest insights, and actionable tips to grow your real estate business! Plus, drop us a DM and let us know what topics you want to hear next. 🔗 https://www.instagram.com/bizboxinc/ Follow the Hosts 🎙 Want more insights and strategies to grow your real estate business? Connect with us and follow along for expert tips, industry trends, and more. Justin Armbruster – https://www.instagram.com/armbruster_jd/ Chad Armbruster – https://www.linkedin.com/in/chadaarmbruster/

    24 min
  8. The Power of Client Events: From Pie Parties to Paper Shredding | Greg Anderson

    05/23/2025

    The Power of Client Events: From Pie Parties to Paper Shredding | Greg Anderson

    Greg Anderson, a seasoned realtor with Baird Warner, shares how his background in hospitality prepared him for real estate success and reveals strategies for building a thriving referral-based business. His commitment to exceeding expectations and maintaining meaningful client relationships has resulted in consistent business even during market fluctuations, proving that authentic service creates lasting client connections. • Transitioning from hospitality to real estate provided valuable skills like multitasking and maintaining composure during challenges • The mantra "exceed expectations" guides Greg's approach to client service and relationship building • Creative client appreciation events like Thanksgiving pie giveaways and document shredding services keep past clients engaged • Greg's office collaborates on client events, serving over 700 pies annually and creating memorable community experiences • New agents should focus on low-cost marketing methods like business cards and social media rather than expensive programs • Concentrate marketing efforts on your closest 250 connections rather than trying to reach everyone in your market • One thank-you note to a former neighbor resulted in approximately 15-20% of Greg's entire sphere of influence through referrals • Staying in touch through home anniversary cards and regular communication transforms clients into lifelong referral sources • Testimonial Tuesday social media posts remind past clients of Greg's continued real estate service Ready to build your sphere of influence? Start by exceeding expectations in everything you do, stay in regular contact with past clients, and focus on creating genuine relationships rather than just transactions. Level Up Your Client Experience with BizBox 📦 Want to stand out and stay top of mind with your clients? BizBox makes it easy. Our branded moving boxes aren’t just practical – they’re a marketing tool that keeps your name in front of past clients, referral sources, and future deals. Order your first Branded BizBox pack today and see why top agents across the country LOVE them! 👉 https://www.bizboxinc.com/ Stay Connected on Instagram 📲 Follow BizBox Inc. for behind-the-scenes content, guest insights, and actionable tips to grow your real estate business! Plus, drop us a DM and let us know what topics you want to hear next. 🔗 https://www.instagram.com/bizboxinc/ Follow the Hosts 🎙 Want more insights and strategies to grow your real estate business? Connect with us and follow along for expert tips, industry trends, and more. Justin Armbruster – https://www.instagram.com/armbruster_jd/ Chad Armbruster – https://www.linkedin.com/in/chadaarmbruster/

    52 min

Ratings & Reviews

5
out of 5
2 Ratings

About

Outside the Box is the podcast for real estate agents who want to grow their business. Every episode provides actionable strategies that help you grow your repeat, referral, and sphere of influence business. Referrals don’t happen on accident—they happen on purpose, and we bring you insights from top agents and coaches who have mastered the art of relationship-based growth. Tune in for practical, proven tactics that will help you generate more business from the people who already know, like, and trust you!

You Might Also Like