Profit & Grit with Tyler

Tyler Martin

Profit and Grit is the no-BS weekly podcast for home service business owners and blue collar entrepreneurs. Each episode features real strategies from successful contractors and industry experts in HVAC, plumbing, electrical, roofing, and other trades. Hosted by Tyler Martin, a fractional CFO for home service businesses and the trades, Profit & Grit dives into growth, cash flow, hiring, pricing, and leadership. If you own or want to grow a business in the trades, this home service podcast will help you build a stronger, more profitable company.

  1. The Real Reason Growth Gets Harder After $5M - Lance Bachmann

    4D AGO

    The Real Reason Growth Gets Harder After $5M - Lance Bachmann

    Growth gets harder after $5M because effort stops being the constraint and leadership, systems, and financial clarity start to matter more than hustle. Lance Bachmann has built, scaled, and sold multiple companies across home services, technology, and marketing. Today, he partners directly with business owners to help them break through growth plateaus, install real operational structure, and build companies that can scale quickly and profitably. In this episode, we talk about why so many owners get stuck between $5M and $10M, the leadership behaviors that quietly cap growth, and why financial literacy is often the missing link between effort and results. This conversation is for owners who are growing fast, feeling the pressure of complexity, and realizing that working harder isn’t solving the problem anymore. What You Will Learn in This Episode Why growth feels heavier after $5M instead of easierThe leadership mistakes that silently limit scaleWhy most businesses struggle with the same fundamentalsHow fear-based leadership hurts teams and resultsThe difference between revenue growth and operational controlWhy financial literacy creates real freedom for ownersHow personal spending inside the business slows growthWhy clean systems matter more than new tacticsWhat actually changes when a company moves toward eight figuresHow disciplined execution beats complexity every timeMore From Profit & Grit Book your complimentary Financial Insight Session with Tyler Martin, fractional CFO for home services and the trades, here: http://cfointrocall.com Learn more at http://cfomadeeasy.com Follow the show for weekly interviews with HVAC, plumbing, and home service owners and experts who share what it really takes to grow, scale, and profit in the trades. If you listen to any of the following shows, we’re sure you’ll love ours too! To The Point Home Services Podcast, Toolbox for the Trades, Masters of Home Service, Home Service Business Coach With David Moerman, BlueCollar.CEO, The Home Service Expert Podcast, Next Level Pros, Blue Collar Business Podcast, Home Service Millionaire with Mike Andes, The Contractor Fight with Tom Reber, and Blue Collar Success Group. 🎙️ Profit & Grit by Tyler Martin Real stories. Real strategy. Real results for service-based business owners. 🔗 Website: ProfitAndGrit.com 📍 LinkedIn: linkedin.com/in/thinktyler 📸 Instagram & TikTok: @profitandgrit Tyler Martin, a fractional CFO for home services and the trades 📅 Want to grow your business with smarter financial strategy? Book a free intro meeting

    33 min
  2. Scaling a Family Trade Business Without Losing the Culture - Chris Mazzini

    JAN 27

    Scaling a Family Trade Business Without Losing the Culture - Chris Mazzini

    Most family-owned trade businesses don’t struggle because they lack opportunity. Growth exposes cracks in systems, roles, and communication that were never an issue when the company was smaller. Chris Mazzini is a co-owner of Aspinwall Baystate Plumbing, a 50+ year family plumbing, heating, and HVAC business in Massachusetts. He’s lived the shift from paper calendars and day-to-day decision making to real systems, structure, and scale, without losing the culture that built the company. In this episode, we talk about what actually makes scaling a family business hard, where friction really comes from, and what it takes to modernize operations while keeping trust inside the business and with customers. This conversation is for owners running family or legacy trade businesses who want to grow without breaking the culture that made them successful. What You Will Learn in This Episode Why family businesses hit friction as they scaleHow growth exposes weak systems and unclear rolesWhy money creates the most tension in family companiesThe importance of defining lanes inside the businessWhy scheduling discipline builds customer trustHow reputation compounds over timeWhen ServiceTitan makes sense and what implementation really requiresThe pros and cons of property management workWhy COD work changes technician conversationsHow to scale without losing culture or legacyMore From Profit & Grit Book your complimentary Financial Insight Session with Tyler Martin, fractional CFO for home services and the trades, here: http://cfointrocall.com Learn more at http://cfomadeeasy.com Follow the show for weekly interviews with HVAC, plumbing, and home service owners and experts who share what it really takes to grow, scale, and profit in the trades. If you listen to any of the following shows, we’re sure you’ll love ours too! To The Point Home Services Podcast, Toolbox for the Trades, Masters of Home Service, Home Service Business Coach With David Moerman, BlueCollar.CEO, The Home Service Expert Podcast, Next Level Pros, Blue Collar Business Podcast, Home Service Millionaire with Mike Andes, The Contractor Fight with Tom Reber, and Blue Collar Success Group. 🎙️ Profit & Grit by Tyler Martin Real stories. Real strategy. Real results for service-based business owners. 🔗 Website: ProfitAndGrit.com 📍 LinkedIn: linkedin.com/in/thinktyler 📸 Instagram & TikTok: @profitandgrit Tyler Martin, a fractional CFO for home services and the trades 📅 Want to grow your business with smarter financial strategy? Book a free intro meeting

    46 min
  3. The “Super User” Risk That Can Cripple Your Business Overnight - Jenny Benbrook

    JAN 20

    The “Super User” Risk That Can Cripple Your Business Overnight - Jenny Benbrook

    Most home service owners think their tech problems are about tools. Jenny Benbrook would argue they’re about structure and intention. She’s spent years inside contractor tech stacks, and what consistently creates chaos isn’t bad software, it’s under-utilization, single-point failure risk, and buying tools without a plan. Jenny is the founder of Powerhouse Consulting Group, where she helps HVAC, plumbing, and electrical businesses actually get ROI from the software they already pay for. Her background spans marketing, data, and field service operations, giving her a clear view into why most contractors only use about 30% of their core systems. In this episode, we dig into the “super user” risk that can cripple a business overnight, shiny object syndrome in contractor tech, and why technology often becomes a silent profit killer. Jenny breaks down how to think about tech like a business plan, not a collection of subscriptions. We also talk about tech budgets, license waste, adoption resistance from technicians, and why explaining the “why” matters more than forcing compliance. Jenny shares how to build an intentional tech roadmap that supports growth instead of creating overwhelm. This conversation is for owners who feel buried in systems, frustrated by software spend, and want technology to actually make the business easier to run. What You Will Learn in This Episode Why most contractors only use ~30% of their softwareThe “super user” risk and how it exposes your businessWhy shiny object syndrome drains profitHow tech quietly becomes a productivity killerWhat a real technology plan looks likeWhy license waste is more common than owners realizeHow much contractors should budget for techWhy adoption fails without explaining the “why”How to reduce resistance from techniciansHow to turn technology into leverage instead of noiseMore From Profit & Grit Book your complimentary Financial Insight Session with Tyler Martin, fractional CFO for home services and the trades, here: http://cfointrocall.com Learn more at http://cfomadeeasy.com Follow the show for weekly interviews with HVAC, plumbing, and home service owners and experts who share what it really takes to grow, scale, and profit in the trades. If you listen to any of the following shows, we’re sure you’ll love ours too! To The Point Home Services Podcast, Toolbox for the Trades, Masters of Home Service, Home Service Business Coach With David Moerman, BlueCollar.CEO, The Home Service Expert Podcast, Next Level Pros, Blue Collar Business Podcast, Home Service Millionaire with Mike Andes, The Contractor Fight with Tom Reber, and Blue Collar Success Group. 🎙️ Profit & Grit by Tyler Martin Real stories. Real strategy. Real results for service-based business owners. 🔗 Website: ProfitAndGrit.com 📍 LinkedIn: linkedin.com/in/thinktyler 📸 Instagram & TikTok: @profitandgrit Tyler Martin, a fractional CFO for home services and the trades 📅 Want to grow your business with smarter financial strategy? Book a free intro meeting

    48 min
  4. The Rules You’re Living By Are Costing You Millions - Laura Kelly

    JAN 13

    The Rules You’re Living By Are Costing You Millions - Laura Kelly

    Most home service owners think their growth problems are tactical. Laura Kelly would argue they’re psychological. She’s helped hundreds of contractors grow 30% year over year, and what consistently holds owners back isn’t effort or opportunity, it’s owner dependency, unexamined rules, and decisions that aren’t aligned with the life they actually want. Laura is the co-founder of Clover Growth Partners, where she works with HVAC, plumbing, and electrical businesses to drive revenue, profit, and quality of life at the same time. Her background in psychology shapes how she approaches growth, leadership, and performance, focusing on systems that reduce burnout, increase accountability, and create momentum without chaos. In this episode, we dig into why knowing your numbers isn’t enough if you’re not acting on them early, how daily scorecards force better decisions, and why missing goals repeatedly creates cultural damage. Laura explains her DP Report framework, why teams should see the scoreboard, and how leaders should pivot quickly instead of hoping the month fixes itself. We also get into the real reason owners stay stuck in the field, how unconscious rules and identity traps keep them there, and why defining a “rich life” is the first step to breaking owner dependency. Laura shares how values and rules shape behavior, why most people make fulfillment harder than it needs to be, and how changing the rules can change everything. This conversation is for owners who are growing but feel more trapped than free, want better performance without burnout, and are ready to build a business that supports their life instead of competing with it. What You Will Learn in This Episode Why growth problems are often psychological, not tacticalWhy knowing your numbers without action still leads to missed goalsHow daily scorecards force faster, better decisionsWhy missing targets repeatedly damages cultureThe real reason owners struggle to get out of the fieldHow unconscious rules keep owners stuckWhat defining a “rich life” actually meansHow values and rules shape leadership behaviorWhy venting kills performance and resolution builds itHow to build systems that grow the business without burning you outMore From Profit & Grit Book your complimentary Financial Insight Session with Tyler Martin, fractional CFO for home services and the trades, here: http://cfointrocall.com Learn more at http://cfomadeeasy.com Follow the show for weekly interviews with HVAC, plumbing, and home service owners and experts who share what it really takes to grow, scale, and profit in the trades. If you listen to any of the following shows, we’re sure you’ll love ours too! To The Point Home Services Podcast, Toolbox for the Trades, Masters of Home Service, Home Service Business Coach With David Moerman, BlueCollar.CEO, The Home Service Expert Podcast, Next Level Pros, Blue Collar Business Podcast, Home Service Millionaire with Mike Andes, The Contractor Fight with Tom Reber, and Blue Collar Success Group 🎙️ Profit & Grit by Tyler Martin Real stories. Real strategy. Real results for service-based business owners. 🔗 Website: ProfitAndGrit.com 📍 LinkedIn: linkedin.com/in/thinktyler 📸 Instagram & TikTok: @profitandgrit Tyler Martin, a fractional CFO for home services and the trades 📅 Want to grow your business with smarter financial strategy? Book a free intro meeting

    48 min
  5. How to Fix Your Messy Data Before It Kills Your Margins - Bernie Ollila

    JAN 6

    How to Fix Your Messy Data Before It Kills Your Margins - Bernie Ollila

    Most home service owners think their systems problem is a software problem. Bernie Ollila will tell you the real issue is messy data, unclear ownership, and buying tools before knowing what you’re trying to fix. Bernie is Head of Partnerships and a partner at Titan Pro Technologies, a ServiceTitan consulting firm that works with growing HVAC, plumbing, and electrical businesses to clean up operations, pricing, and reporting. He spends his days inside real contractor accounts, seeing exactly where data breaks down and how those breakdowns quietly crush margins. In this episode, Bernie explains why ServiceTitan isn’t for everyone, and why rushing into it without clarity often makes problems worse. He breaks down the most common onboarding mistakes, why contractors buy features they never use, and how “garbage in, garbage out” data leads to bad pricing, bad decisions, and internal finger-pointing. A big focus of the conversation is the pricebook. Bernie walks through why the pricebook is the engine of the business, why it must be treated as a living system, and why someone in accounting usually ends up owning it. He also explains why trying to keep pricing “perfect” can be just as damaging as never updating it at all. This is a practical conversation for owners who feel stuck between growth and tech overwhelm, and want systems that support profit instead of complicating it. What You Will Learn in This Episode Who ServiceTitan is actually built for, and who should waitThe most common ServiceTitan onboarding mistakes contractors makeWhy buying too many features can be worse than buying too fewHow messy data quietly destroys marginsWhy the pricebook is the engine of the businessWhy the pricebook is never “done”Who should own the pricebook and why it’s rarely the ownerThe danger of obsessing over perfect pricingHow clean data eliminates internal blame and confusionWhy building systems that can scale matters even if you never plan to sellMore From Profit & Grit Book your complimentary Financial Insight Session with Tyler Martin, fractional CFO for home services and the trades, here: http://cfointrocall.com Learn more at http://cfomadeeasy.com Follow the show for weekly interviews with HVAC, plumbing, and home service owners and experts who share what it really takes to grow, scale, and profit in the trades. If you listen to any of the following shows, we’re sure you’ll love ours too! To The Point Home Services Podcast, Toolbox for the Trades, Masters of Home Service, Home Service Business Coach With David Moerman, BlueCollar.CEO, The Home Service Expert Podcast, Next Level Pros, Blue Collar Business Podcast, Home Service Millionaire with Mike Andes, The Contractor Fight with Tom Reber, and Blue Collar Success Group 🎙️ Profit & Grit by Tyler Martin Real stories. Real strategy. Real results for service-based business owners. 🔗 Website: ProfitAndGrit.com 📍 LinkedIn: linkedin.com/in/thinktyler 📸 Instagram & TikTok: @profitandgrit Tyler Martin, a fractional CFO for home services and the trades 📅 Want to grow your business with smarter financial strategy? Book a free intro meeting

    44 min
  6. From Cleaning Copper Pipes to Tracking Billions in Contractor Revenue - Kevin LeSage

    12/30/2025

    From Cleaning Copper Pipes to Tracking Billions in Contractor Revenue - Kevin LeSage

    Most home service owners think marketing problems are solved by buying more leads. Kevin LeSage will tell you the real issue is knowing what actually turns into revenue. Kevin is the founder of SearchLight Digital, a data and attribution platform used by thousands of HVAC, plumbing, and electrical companies to track what marketing really produces. His story starts in a very familiar place, cleaning copper pipes in his dad’s plumbing business. That early exposure shaped how he views marketing today, not as clicks or impressions, but as jobs booked and dollars earned. Before launching SearchLight, Kevin spent years in the automotive world analyzing massive advertising budgets at companies like Dealer.com and Autotrader. He watched how data could either reveal the truth or be manipulated to tell a comfortable story. When he came back to home services, he saw the same problem everywhere. Contractors were spending heavily on marketing but couldn’t answer a simple question, how much revenue did that money actually produce? In this conversation, Kevin breaks down where contractors are leaking revenue, why cost per lead is one of the most misleading metrics in the industry, and how booking rate and follow-up matter far more than cheap clicks. He explains how marketing and operations often point fingers at each other, and how clean data ends those arguments fast. What You Will Learn in This Episode How cleaning pipes in his dad’s plumbing business shaped Kevin’s approach to marketingWhy most contractors can’t tie marketing spend to real revenueWhere the biggest revenue leaks actually happen in home service businessesWhy estimate follow-up matters more than buying more leadsHow booking rate became the true north star metricWhy cost per lead creates bad decisions and false confidenceThe difference between bookable leads and wasted leadsHow data removes emotion and finger-pointing between teamsWhy marketing can work even when the business is still brokenHow small monthly improvements compound into major growthWhat separates five-million-dollar shops from ten-million-dollar shopsWhy building fast and failing fast beats waiting for perfectMore From Profit & Grit Book your complimentary Financial Insight Session with Tyler Martin, fractional CFO for home services and the trades, here: http://cfointrocall.com Learn more at http://cfomadeeasy.com Follow the show for weekly interviews with HVAC, plumbing, and home service owners and experts who share what it really takes to grow, scale, and profit in the trades. If you listen to any of the following shows, we’re sure you’ll love ours too! To The Point Home Services Podcast, Toolbox for the Trades, Masters of Home Service, Home Service Business Coach With David Moerman, BlueCollar.CEO, The Home Service Expert Podcast, Next Level Pros, Blue Collar Business Podcast, Home Service Millionaire with Mike Andes, The Contractor Fight with Tom Reber, and Blue Collar Success Group 🎙️ Profit & Grit by Tyler Martin Real stories. Real strategy. Real results for service-based business owners. 🔗 Website: ProfitAndGrit.com 📍 LinkedIn: linkedin.com/in/thinktyler 📸 Instagram & TikTok: @profitandgrit Tyler Martin, a fractional CFO for home services and the trades 📅 Want to grow your business with smarter financial strategy? Book a free intro meeting

    44 min
  7. Going Deep, Not Wide, in Home Service Marketing - Dave Carroll

    12/23/2025

    Going Deep, Not Wide, in Home Service Marketing - Dave Carroll

    Most home service owners think marketing is about getting more leads. Dave Carroll will tell you it’s really about focus, discipline, and doing fewer things better than everyone else. Dave is the founder of Dope Marketing, a software and print platform built for home service businesses that want better jobs, not just more volume. His path wasn’t linear. Dave grew up around drugs and crime, went to prison in his early twenties, and came out with no safety net, no resume, and no margin for error. After prison, Dave started a window cleaning company, then stumbled into software without knowing how to spell it. He sold his first product to 400 customers in 90 days and learned that systems scale faster than hustle. Over the next decade, he built, broke, and rebuilt businesses, learning hard lessons through failed products, lawsuits, and operational chaos. What he ultimately discovered is simple but uncomfortable for most owners. Growth doesn’t come from going wider. It comes from going deeper. In this conversation, Dave breaks down why neighborhoods matter more than zip codes, why sending more mail to fewer people works better than blasting thousands of homes, and how clean data changes everything. He also shares how systems, self-awareness, and communication allowed him to step out of the day-to-day while scaling Dope Marketing to over 100 employees. This episode is part grit story, part marketing reality check, and part leadership lesson for business owners who want predictable growth without chasing shiny tactics. What You Will Learn in This Episode How Dave went from prison to running an eight-figure businessWhy most home service marketing fails before it ever worksThe difference between going wide and going deep in local marketingWhy neighborhoods outperform zip codes every timeHow sending more mail to fewer people increases trust and conversionWhat clean CRM data unlocks for marketing decisionsWhy branding matters before customers are ready to buyHow seven to eleven brand touches show up in real lifeWhy relying on one platform creates hidden riskHow systems replace hustle as a company growsWhy managing by facts instead of feelings changes everythingWhat “to have control is to give up all control” really meansMore From Profit & Grit Book your complimentary Financial Insight Session with Tyler Martin, fractional CFO for home services and the trades, here: http://cfointrocall.com Learn more at http://cfomadeeasy.com Follow the show for weekly interviews with HVAC, plumbing, and home service owners and experts who share what it really takes to grow, scale, and profit in the trades. If you listen to any of the following shows, we’re sure you’ll love ours too! To The Point Home Services Podcast, Toolbox for the Trades, Masters of Home Service, Home Service Business Coach With David Moerman, BlueCollar.CEO, The Home Service Expert Podcast, Next Level Pros, Blue Collar Business Podcast, Home Service Millionaire with Mike Andes, The Contractor Fight with Tom Reber, and Blue Collar Success Group 🎙️ Profit & Grit by Tyler Martin Real stories. Real strategy. Real results for service-based business owners. 🔗 Website: ProfitAndGrit.com 📍 LinkedIn: linkedin.com/in/thinktyler 📸 Instagram & TikTok: @profitandgrit Tyler Martin, a fractional CFO for home services and the trades 📅 Want to grow your business with smarter financial strategy? Book a free intro meeting

    56 min
  8. How SwiftPro hit 3.4 Million in Nine Months - Tyler Griffin

    12/16/2025

    How SwiftPro hit 3.4 Million in Nine Months - Tyler Griffin

    Most home service owners think growth is about getting more leads. Tyler Griffin will tell you growth is really about what breaks next. Tyler is the founder of SwiftPro, a residential HVAC and plumbing company in Northern Virginia that scaled fast in its first year. He didn’t start with a perfectly built operation, a polished brand, or deep industry roots. He started from scratch after a tough private equity experience, with personal capital on the line, no reputation, and no margin for error. Within weeks of launching, SwiftPro was shut down by Google and effectively disappeared online. Instead of panicking or cutting corners, Tyler rebuilt with a simple rule, never rely on one platform, one system, or one answer. That decision shaped everything that followed, from marketing diversification and review strategy to hiring philosophy and systems. In this conversation, Tyler walks through what actually happens when a business grows faster than its infrastructure. Cash gets tight. Systems lag. Hiring gets messy. Marketing channels fail. The work is not about perfection, it is about fixing the next bottleneck and getting incrementally better every day. This episode is an honest look at scaling a home service business without pretending the chaos is optional. What You Will Learn in This Episode Why fast growth exposes problems instead of solving themWhat happens when Google shuts down your business in the first monthWhy relying on a single lead source is one of the biggest risks for young companiesHow SwiftPro diversified marketing to survive platform volatilityWhat it really takes to hire A players when nothing is polished yetWhy overselling the company to recruits creates long term painHow honest expectations attract better people and repel the wrong onesThe role brand plays in trust, recruiting, and competing against PE backed shopsHow to build a review engine by celebrating wins publicly and consistentlyWhy systems like ServiceTitan are painful early but powerful long termHow incremental improvement beats chasing perfect systemsWhat “Go for Wow” actually means in business, leadership, and lifeMore From Profit & Grit Book your complimentary Financial Insight Session with Tyler Martin, fractional CFO for home services and the trades, here: http://cfointrocall.com Learn more at http://cfomadeeasy.com Follow the show for weekly interviews with HVAC, plumbing, and home service owners and experts who share what it really takes to grow, scale, and profit in the trades. If you listen to any of the following shows, we’re sure you’ll love ours too! To The Point Home Services Podcast, Toolbox for the Trades, Masters of Home Service, Home Service Business Coach With David Moerman, BlueCollar.CEO, The Home Service Expert Podcast, Next Level Pros, Blue Collar Business Podcast, Home Service Millionaire with Mike Andes, The Contractor Fight with Tom Reber, and Blue Collar Success Group 🎙️ Profit & Grit by Tyler Martin Real stories. Real strategy. Real results for service-based business owners. 🔗 Website: ProfitAndGrit.com 📍 LinkedIn: linkedin.com/in/thinktyler 📸 Instagram & TikTok: @profitandgrit Tyler Martin, a fractional CFO for home services and the trades 📅 Want to grow your business with smarter financial strategy? Book a free intro meeting

    53 min
4.8
out of 5
6 Ratings

About

Profit and Grit is the no-BS weekly podcast for home service business owners and blue collar entrepreneurs. Each episode features real strategies from successful contractors and industry experts in HVAC, plumbing, electrical, roofing, and other trades. Hosted by Tyler Martin, a fractional CFO for home service businesses and the trades, Profit & Grit dives into growth, cash flow, hiring, pricing, and leadership. If you own or want to grow a business in the trades, this home service podcast will help you build a stronger, more profitable company.