Laser Secrets

Jamie Thayer, Brand|Sound Podcasts

Welcome to Laser Secrets—the podcast where laser science meets business strategy. Hosted by internationally trained laser specialist, medical aesthetician, educator, and business coach Jamie Thayer, Laser Secrets is designed for aesthetic providers who are ready to build thriving, profitable practices—not just perform great treatments. Each week, Jamie shares practical coaching, proven systems, and real-world strategies to help you grow with confidence. Whether you're launching your first laser service or scaling a multi-provider med spa, you'll discover actionable ideas you can implement immediately. Inside the episodes, you'll learn how to: • Build a luxury patient experience that creates loyal, lifelong clients • Master consultations that educate, inspire confidence, and convert • Market your practice consistently without feeling salesy • Increase retention, referrals, and recurring revenue • Strengthen leadership, team culture, and front desk systems • Confidently integrate technologies like Emerald Laser, Zerona, CLX, RF Microneedling, laser hair removal, tattoo removal, skin rejuvenation, and more • Implement proven systems that help your practice grow year after year This isn't just another clinical education podcast. It's where clinical excellence meets real-world implementation. Every episode is designed to help you think differently about your business, your patient experience, and your long-term success. Through signature Laser Secrets frameworks, weekly Quick Win episodes, deep-dive coaching conversations, and practical implementation strategies, Jamie shares the same proven principles taught inside the ROI Academy—helping providers work smarter, create exceptional patient experiences, and build businesses they truly love. At Laser Secrets, we believe: Technology doesn't build great practices. Systems do. Luxury is an experience—not a price point. Stop Explaining Treatments… Start Explaining Outcomes™. Small actions, done consistently, create massive growth. If you're ready to stop guessing, start implementing, and build a laser practice that stands out in today's aesthetic industry… Welcome to Laser Secrets. Let's grow together. 🚀

  1. 5d ago

    Beyond "Natural-Looking": The Non-Invasive Shift in Medical Aesthetics

    A client can want an aesthetic change and still feel uncomfortable with the treatment they've been offered. Is your practice prepared for that conversation? In this episode of Laser Secrets, Jamie Thayer explores a distinction she believes providers should be paying closer attention to: a natural-looking result describes the outcome, while wanting less intervention shapes which treatments someone will consider in the first place. Drawing on her experience at Glow Laser Aesthetics and her background in exercise physiology, Jamie discusses the interest she's seeing in more intentional treatment choices. She considers how public conversations about cosmetic procedures, industry growth projections, and clients' changing preferences could influence the services practices offer and how they explain them. Jamie also shares why low-level laser technologies such as Emerald, Zerona, and CLX interest her within this discussion. She emphasizes understanding each device's specific indications, evidence, and limitations, along with recognizing that aesthetic goals and overall health are different considerations. The practical question for providers: do your existing clients know which appropriate options are already available to them? Someone declining an invasive procedure may still be interested in aesthetic care. They may simply need a different conversation. This Week's Practice Check Listen for clients saying, "I'd love to do something, but I don't want anything invasive." Ask your team whether they're hearing similar concerns, review how clearly your messaging explains your services, and identify any gaps worth researching before making a purchasing decision. Explore Erchonia Learn more about Erchonia's laser technologies, provider education, and resources for incorporating laser services into your practice: https://www.erchonia.com/ Explore the body-contouring laser lineup: https://www.erchonia.com/products/fat-loss-body-contouring/ Learn more about CLX and inquire with Erchonia: https://www.erchonia.com/products/fat-loss-body-contouring/the-clx-laser/?utm_source=ig&utm_medium=social&utm_content=link_in_bio Featured Resource: ROI Academy™ ROI Academy™ is Jamie's Provider Success Ecosystem™ for Zerona, Emerald, CLX, and other aesthetic, wellness, chiropractic, body contouring, and medical spa providers who want practical help putting their ideas to work. A device purchase and its initial training are only the beginning. Providers still need ways to attract clients, guide consultations, communicate value, train their teams, follow up, earn referrals, and market consistently. ROI Academy™ brings those parts of the business together so a promising treatment can become a service the whole practice knows how to deliver and support. Members can access training systems, implementation tools, marketing resources, templates, standard operating procedures, leadership education, monthly resources, Ask Jamie AI™, and the Marketing Machine™. This is where device training ends and the work of building the business around it begins. Explore ROI Academy™: https://lasersecrets.mykajabi.com/offers/vYb2Ur5m/checkout Join the Laser Secrets Community Instagram: https://www.instagram.com/laser_secrets_coaching?utm_source=qr Facebook community: https://www.facebook.com/share/g/1PEADwRdcZ/?mibextid=wwXIfr All Laser Secrets resources: https://linktr.ee/lasersecrets A Note on Treatment Discussion This episode shares Jamie's professional perspective and individual practice experience. Market forecasts are projections, and non-invasive treatments have differing indications, risks, and limitations. Individual results vary. Providers should review current device labeling, evidence, training, and client suitability before recommending a treatment. Produced by Brand|Sound Podcasts Laser Secrets is produced by Brand|Sound Podcasts. For podcast development, production, editing, and support: https://voiceover.work/brandsound Start your podcast journey: brandsoundpodcasts@gmail.com

    Beyond "Natural-Looking": The Non-Invasive Shift in Medical Aesthetics
  2. 5d ago ·  Bonus

    You Might Enjoy: On Purpose with Jay Shetty

    Introducing Vinh Giang: How to Communicate So People Actually Listen to You from On Purpose with Jay Shetty. Follow the show: On Purpose with Jay Shetty Communication expert Vinh Giang joins Jay to share practical tools from his first book, Before We Forget How to Connect, to help you become a more confident communicator and build deeper, more meaningful connections. Vinh explains how to become a better listener, avoid common communication mistakes, and speak so people actually pay attention. From sounding confident when you're nervous to speaking up in meetings, navigating difficult conversations, and making a great first impression, Vinh shares simple techniques to help you communicate more effectively and connect with people in every area of your life. With Love and Gratitude, Jay Shetty Instagram Teen Accounts: Built-in protections for teens. JAY'S DAILY WISDOM DELIVERED STRAIGHT TO YOUR INBOX Join 900,000+ readers discovering how small daily shifts create big life change with my free newsletter. Subscribe here: https://news.jayshetty.me/subscribe Check out our Apple subscription to unlock bonus content of On Purpose! https://lnk.to/JayShettyPodcast What We Discuss: 00:00 Introduction 00:25 Before We Forget How To Connect 01:52 The High-Low Buffalo Icebreaker 02:45 Sharing Personal Highs 05:15 Sharing Personal Lows 11:40 Sharing Personal Buffalos 13:40 Escaping Small Talk 16:10 Overcoming Self-Judgment 17:58 Sharing Wins Without Sounding Arrogant 19:50 Communication Beyond The Script 20:40 Gen Z's Communication Struggles 23:20 Last Word, Last Letter Game 27:20 The Four Modalities Of Listening 29:50 The Three Follow-Up Questions Rule 35:50 How Do You Make A Great First Impression? 40:10 Reading the Room, Not Formulas 44:10 Finding Your Unique Voice 49:00 Life As A Book: New Chapters 50:40 Building Executive Presence 53:20 Fix Your Resting Blank Face 58:30 Filming Yourself For Self-Awareness 01:02:20 When Your Mind Goes Blank 01:06:10 The Power Of The Pause 01:09:30 How Can You Sound Confident When You’re Nervous? 01:14:40 From Texting Chemistry to Real-Life Connection 01:18:40 How to Communicate Better During Arguments 01:20:20 Learning to Speak Up In Meetings 01:25:45 How to Join a Conversation Without Feeling Awkward 01:28:20 Leaving A Conversation Gracefully 01:31:4 Embracing Vulnerability Episode Resources: Book | https://vinhgiang.com/before-we-forget-how-to-connect Website | https://vinhgiang.com/ YouTube | https://youtube.com/@askvinh Facebook | https://www.facebook.com/share/1CCPX1ChrP/?mibextid=wwXIfr LinkedIn | https://www.linkedin.com/in/vinhgiang Learn more about your ad choices. Visit podcastchoices.com/adchoices DISCLAIMER: Please note, this is an independent podcast episode not affiliated with, endorsed by, or produced in conjunction with the host podcast feed or any of its media entities. The views and opinions expressed in this episode are solely those of the creators and guests. For any concerns, please reach out to team@podroll.fm.

    You Might Enjoy: On Purpose with Jay Shetty
  3. Oct 21

    CLX, the New Unicorn of Medical Aesthetics: The Jawline Demand Jamie Couldn't Ignore

    "I just want my jawline back." Jamie Thayer hears that request often at Glow Laser Aesthetics. Clients can describe the definition they miss, but many would prefer an option without needles, surgery, or time away from their routine. In this solo episode of Laser Secrets, Jamie explains why the CLX Jawline Defining Laser caught her attention as both a provider and a practice owner. Glow was a site for a study supporting CLX's FDA clearance, giving Jamie the chance to treat participants, observe their progress, and hear from some of them after the study ended. She shares what she saw firsthand and why those clients' continued interest mattered to her. Jamie also walks through the practical side of offering CLX: the treatment schedule, how Glow makes room for client coaching, and the systems her team built around consultations and marketing. Glow recovered its investment in CLX during its first month, an experience Jamie attributes to having a plan in place. That is her practice's result, not a promise of what another practice will earn. Explore CLX: CLX is an Erchonia laser cleared for non-invasive aesthetic treatment to improve the appearance of the submental, or under-chin, area. Learn about the device and inquire with Erchonia here: https://www.erchonia.com/products/fat-loss-body-contouring/the-clx-laser/?utm_source=ig&utm_medium=social&utm_content=link_in_bio When you contact Erchonia, tell the team Jamie at Laser Secrets sent you, mention "Unicorn," and ask about the ROI Academy access and marketing support discussed in this episode. Jamie's Erchonia Expo presentation: See Jamie's slides from Erchonia's 30th Anniversary Laser Expo. The presentation explores low-level lasers, client experience, practice systems, and why CLX stands out to her: https://drive.google.com/file/d/1eWtKt46TOEt--y6RPUei5Dse8XmtAmnL/view?usp=drivesdk Featured Resource: ROI Academy™ ROI Academy™ is Jamie's Provider Success Ecosystem™ for Zerona, Emerald, CLX, and other aesthetic, wellness, chiropractic, body contouring, and medical spa providers who want practical help putting their ideas to work. A device purchase and its initial training are only the beginning. Providers still need ways to attract clients, guide consultations, communicate value, train their teams, follow up, earn referrals, and market consistently. ROI Academy™ brings those parts of the business together so a promising treatment can become a service the whole practice knows how to deliver and support. Members can access training systems, implementation tools, marketing resources, templates, standard operating procedures, leadership education, monthly resources, Ask Jamie AI™, and the Marketing Machine™. In this episode, Jamie also explains how the Academy's CLX materials draw on Glow's experience with treatment planning, packaging, consultations, and introducing the service to clients. This is where device training ends and the work of building the business around it begins. Explore ROI Academy™: https://lasersecrets.mykajabi.com/offers/vYb2Ur5m/checkout See Jamie's work and join the community: Instagram: https://www.instagram.com/laser_secrets_coaching?utm_source=qr Facebook community: https://www.facebook.com/share/g/1PEADwRdcZ/?mibextid=wwXIfr All Laser Secrets resources: https://linktr.ee/lasersecrets A note on results: Jamie's clinical observations and Glow's business results are her own experiences. Individual treatment and financial results vary. Providers should review current device labeling, training, client suitability, and applicable professional requirements when considering a new service. Produced by Brand|Sound Podcasts Laser Secrets is produced by Brand|Sound Podcasts. For podcast development, production, editing, and support: https://voiceover.work/brandsound brandsoundpodcasts@gmail.com

    CLX, the New Unicorn of Medical Aesthetics: The Jawline Demand Jamie Couldn't Ignore
  4. Oct 14

    Your Marketing Is Bigger Than Your Marketing | The Aesthetic Mindset Shift, Part 4

    Your marketing got someone's attention. They clicked, called, or booked a consultation. What happens next? In the final episode of The Aesthetic Mindset Shift, Jamie Thayer looks at the entire client journey: attention, response, consultation, experience, retention, and advocacy. She explains why a practice's culture and systems matter just as much as the message that brings a client through the door. A slow follow-up, an uncertain front desk conversation, or a consultation without a clear next step may reveal the next opportunity to strengthen your business. Jamie's assignment is practical: choose one service you want to grow, follow it through all six stages, and identify one place to make the journey 10% stronger. You don't have to rebuild the whole practice this week. Start with one improvement. Featured Resource: ROI Academy™ Ready to build the systems behind a stronger client journey? ROI Academy helps aesthetic providers turn ideas into action with resources for consultations, marketing, team consistency, retention, referrals, and practice growth. Explore ROI Academy: https://lasersecrets.mykajabi.com/offers/vYb2Ur5m/checkout Join Jamie's Facebook Community Connect with other providers, share ideas, and keep learning together: https://www.facebook.com/share/g/1PEADwRdcZ/?mibextid=wwXIfr Follow Laser Secrets on Instagram https://www.instagram.com/laser_secrets_coaching?utm_source=qr Produced by Brand|Sound Podcasts Ready to start a podcast of your own? Explore Brand|Sound Podcasts at https://voiceover.work/brandsound or email brandsoundpodcasts@gmail.com. Episode Chapters 00:00 Opening 00:18 Introduction to the Aesthetic Mindset Shift 01:49 Understanding Marketing Beyond Just Attention 05:22 The Importance of Culture in Marketing 06:40 Feeding the Business Ecosystem 07:21 The Client Journey: Six Stages Explained 15:49 Actionable Steps for Improvement 17:40 Conclusion and Future Directions

    Your Marketing Is Bigger Than Your Marketing | The Aesthetic Mindset Shift, Part 4
  5. Oct 8

    Luxury Is Human: Jamie Thayer's Erchonia Expo Playbook for Aesthetic Practices

    Jamie's Erchonia Expo presentation slides: Want to see the visuals behind Jamie's presentation at Erchonia's 30th Anniversary Laser Expo? The slides cover her approach to low-level lasers, the client experience, practice systems, and why CLX stands out to her. View the PDF here: https://drive.google.com/file/d/1eWtKt46TOEt--y6RPUei5Dse8XmtAmnL/view?usp=drivesdk What makes an aesthetic treatment feel luxurious? Jamie Thayer's answer has less to do with chandeliers and more to do with whether a client feels seen, understands what happens next, and knows the team is paying attention. Recorded in the medical room at Erchonia's 30th Anniversary National Laser Expo in Greenville, South Carolina, this episode of Laser Secrets brings you Jamie's presentation on building a thoughtful client experience around aesthetic laser services. Jamie shares how she and Dr. Stephanie Wautier grew Glow Laser Aesthetics from a two-person practice, starting with a Zerona Z6, into a larger team offering Emerald, Zerona VZ8, CLX, and other services. She walks through the systems behind that growth: coaching during treatment time, making booking easier, training every team member to explain outcomes in plain language, and collecting real client stories with permission. You'll also hear how Jamie uses her Secret Weapon Consultation Form to learn what a client wants before recommending a treatment, where she looks for appropriate additions to an existing service menu, and why her team practices guiding every inquiry toward a clear next step. The presentation ends with a short exercise you can take back to your practice. Identify one Monday move, put it on your calendar, and start there. Your Monday Move Take a few minutes to write down: Who are you already serving who might be interested in another appropriate service? What outcome are they asking for in their own words? Where could that service fit into your current menu and workflow? What is one part of their experience you could make easier or more personal? How will you tell them it exists? Circle one change and schedule when you'll make it. Important Note This presentation includes Jamie's practice experience, individual client examples, and discussion of treatment combinations and uses that may differ from a device's FDA-cleared indication. It is professional education and discussion, not a treatment protocol, a guarantee of results, or individualized medical advice. Providers should review current device labeling, training, patient suitability, and applicable professional requirements before adopting any approach discussed. LEARN MORE ABOUT CLX Inquire with Erchonia: https://www.erchonia.com/products/fat-loss-body-contouring/the-clx-laser/?utm_source=ig&utm_medium=social&utm_content=link_in_bio Tell the team Jamie at Laser Secrets sent you, mention "Unicorn," and ask about the included ROI Academy access and marketing support. Explore Erchonia Learn more about the technologies discussed in this presentation: Erchonia: https://www.erchonia.com/ CLX: https://www.erchonia.com/products/fat-loss-body-contouring/the-clx-laser/ Body-contouring laser lineup: https://www.erchonia.com/products/fat-loss-body-contouring/ Featured Resource: ROI Academy™ Knowing what you want to improve is one step. Building a system your team can use consistently is the next. ROI Academy™ is Jamie's provider business resource for putting consultation, marketing, team training, client experience, follow-up, and retention strategies into practice. Explore ROI Academy™: https://lasersecrets.mykajabi.com/offers/vYb2Ur5m/checkout Join the Laser Secrets Community Facebook community: https://www.facebook.com/share/g/1PEADwRdcZ/?mibextid=wwXIfr Instagram: https://www.instagram.com/laser_secrets_coaching?utm_source=qr Produced by Brand|Sound Podcasts Laser Secrets is produced by Brand|Sound Podcasts. Learn more about podcast production, development, editing, and support at: https://voiceover.work/brandsound Start your podcast journey: brandsoundpodcasts@gmail.com Chapters 00:00 Welcome to the Erchonia Expo episode 01:07 Introducing Jamie Thayer 02:18 Jamie's presentation begins 04:52 What "luxury" means in aesthetics 07:48 Convenience, trust, and a consistent client experience 12:34 How Glow Laser Aesthetics began 13:06 Using treatment time to coach and connect 16:40 The system behind the practice's early growth 19:43 Measuring results and learning from clinical trials 21:48 Combining services in Jamie's practice 23:59 Getting permission to document real client stories 27:34 CLX and the demand for jawline treatments 34:23 Jamie's low-touch and high-touch approaches 38:12 Training a team to explain the next step 41:43 The Secret Weapon Consultation Form 44:45 Earning recommendations and capturing client stories 48:05 Five steps to integrate or refresh a service 50:55 The "Monday move" exercise 54:49 Recap: systemize the human experience 56:00 Audience Q&A

    Luxury Is Human: Jamie Thayer's Erchonia Expo Playbook for Aesthetic Practices
  6. Oct 1

    Why CLX, Why Now? Joseph Zapolsky on Erchonia, Jawline Definition & the Future of Aesthetics

    Great technology is only the beginning. Recorded from Erchonia's 30-Year Celebration and National Laser Expo in Greenville, South Carolina, Jamie Thayer sits down with Joseph Zapolsky, International Sales Director for Erchonia Laser Company, for a conversation about the brand-new CLX and where aesthetic laser technology is heading. Jamie has been closely involved with CLX since Glow Laser Aesthetics served as an FDA clinical trial site nearly two years ago. Now that the technology is available to providers, she and Joseph talk about why demand for non-invasive jawline treatments is growing, what today's aesthetic client actually wants, and how providers can turn great technology into a service people understand, want, and return for. They also get into what makes CLX different from other aesthetic options, how easily it can fit into an existing treatment room and schedule, why implementation and provider support matter just as much as the device itself, and what Erchonia is building next to help practices succeed after the laser arrives. Because buying the technology is one step. Building the business around it is where the real work begins. Learn More About the Erchonia CLX The Erchonia CLX is an FDA-cleared, non-invasive aesthetic laser designed to improve the appearance of the submental, or under-chin, area. CLX combines 520 nm green and 405 nm violet laser wavelengths in a touchless, non-thermal treatment designed around short, 15-minute sessions with no procedural downtime. Learn about CLX: https://www.erchonia.com/products/fat-loss-body-contouring/the-clx-laser/ Explore Erchonia: https://www.erchonia.com/ Instagram: https://www.instagram.com/erchonia/?hl=en Providers interested in CLX, Emerald, Zerona, or other Erchonia technologies can also use Erchonia's website to request information and connect with a representative. Important Note This episode includes discussion of clinical observations, provider experiences, emerging applications, and some uses or potential benefits that may extend beyond a device's specific FDA-cleared indication. The CLX is FDA-cleared for non-invasive aesthetic treatment to improve the appearance of the submental area. Individual results vary. Any discussion of additional or off-label applications should not be interpreted as an FDA-cleared claim, medical advice, or a guarantee of results. Featured Resource: ROI Academy™ Great technology does not automatically create a great business. That is exactly why Jamie created ROI Academy™, the Provider Success Ecosystem™ for Zerona, Emerald, and CLX providers who want a clear roadmap for turning their technology into a thriving, profitable practice. Inside ROI Academy™, Jamie shares the real-world systems and strategies behind the success of her own practice, including: CLX launch and implementation Consultation conversion Client acquisition Marketing and messaging Team training Follow-up systems Rebooking and retention Client experience Referral generation Leadership and operations Revenue optimization Members also receive access to ROI Academy Training Systems™, Ask Jamie AI™, Marketing Machine™, the Canva Vault, scripts, templates, SOPs, implementation resources, and ongoing Advanced Systems Activations. As discussed in this episode, Jamie and Erchonia are also working together on additional provider-support initiatives designed to help practices succeed beyond the initial device training. Where Device Training Ends & Real Business Growth Begins. Join ROI Academy™: https://lasersecrets.mykajabi.com/offers/vYb2Ur5m/checkout Join the Laser Secrets Community Facebook Community: https://www.facebook.com/share/g/1PEADwRdcZ/?mibextid=wwXIfr Follow Laser Secrets on Instagram: https://www.instagram.com/laser_secrets_coaching?utm_source=qr Produced by Brand|Sound Podcasts Laser Secrets is produced by Brand|Sound Podcasts. Learn more about podcast production, development, editing, and support at: https://voiceover.work/brandsound Start your podcast journey: brandsoundpodcasts@gmail.com

    Why CLX, Why Now? Joseph Zapolsky on Erchonia, Jawline Definition & the Future of Aesthetics
  7. Sep 23

    The Aesthetic Mindset Shift Part 3: Stop Marketing From Your Expertise

    You know the science. You understand the technology. You can explain the wavelengths, mechanisms, physiology, research, and exactly why a treatment works. But is that what your prospective client wants to hear first? In Part 3 of the Aesthetic Mindset Shift, Jamie Thayer challenges providers to change the order of the conversation. Your client may not be searching for photobiomodulation. She may be searching for: "I want my jawline back." "I want my jeans to fit better." "I want clearer skin." "I want to feel confident in pictures again." That does not make the science less important. It means the desire gets their attention, your expertise builds their trust, and the results build the relationship. Jamie explains why providers coming from medical, chiropractic, wellness, and clinical backgrounds can accidentally make their own expertise the center of their marketing, and how to translate that expertise into language that actually matters to the person on the other side. Because good marketing is not about becoming louder. It is about becoming more relevant. This Week's Quick Win: The Desire First Test Choose one treatment you want to grow and find the last piece of marketing you created for it. Then ask yourself: 1. What am I explaining? Are you leading with features, mechanisms, technology, or clinical terminology? 2. What does my client actually want? Write it in their language, not yours. Think about what they would actually type into Google. 3. Can I change the order? Rewrite the message with the desire first and let your expertise support it. Then read both versions out loud. Which one would make someone who knows absolutely nothing about your technology stop and think: "That's for me." One treatment. One message. One rewrite. You do not need to rebuild your entire marketing strategy this week. Just practice changing the order. Featured Resource: ROI Academy™ If this episode made you realize that your marketing may be leading with too much expertise and not enough client desire, ROI Academy™ helps you turn that realization into an actual system. ROI Academy™ is the Provider Success Ecosystem™ for aesthetic, wellness, laser, body contouring, chiropractic, and medical spa professionals who want practical implementation support for: Marketing and messaging Consultation conversion Client experience Follow-up Rebooking and retention Referral generation Team consistency Leadership and operations Revenue optimization Business systems Members also receive access to ROI Academy Training Systems™, Ask Jamie AI™, Marketing Machine™, the Canva Vault, scripts, templates, SOPs, implementation resources, and ongoing Advanced Systems Activations. Because recognizing the shift is only the beginning. The real work is implementing it throughout your business. Where Device Training Ends & Real Business Growth Begins. Join ROI Academy™: https://lasersecrets.mykajabi.com/offers/vYb2Ur5m/checkout Join the Laser Secrets Community Facebook Community: https://www.facebook.com/share/g/1PEADwRdcZ/?mibextid=wwXIfr Follow Laser Secrets on Instagram: https://www.instagram.com/laser_secrets_coaching?utm_source=qr Produced by Brand|Sound Podcasts Laser Secrets is produced by Brand|Sound Podcasts. Learn more about podcast production, development, editing, and support at: https://voiceover.work/brandsound Start your podcast journey: brandsoundpodcasts@gmail.com

    The Aesthetic Mindset Shift Part 3: Stop Marketing From Your Expertise
  8. Sep 16

    The Aesthetic Mindset Shift Part 2: What Comes With You, What Needs to Evolve? Interview with Dr. Stephanie Wautier, DC

    In Part 2 of the Aesthetic Mindset Shift, Jamie Thayer is joined by her friend and Glow Laser Aesthetics business partner, Dr. Stephanie Wautier, for a candid conversation about what really changes when a chiropractor, wellness provider, or established clinician moves into aesthetics. Because the person walking into your chiropractic office and the person walking into your aesthetic practice may be the exact same human being, but they are often making two very different buying decisions. Jamie and Stephanie talk about the expectations surrounding insurance versus discretionary spending, why clinical excellence alone does not automatically create demand, and why the mindset, marketing, and systems that built one successful business may not be the same ones that build the next. They also look at the strengths healthcare providers should absolutely bring with them: trust, compassion, education, emotional intelligence, community relationships, and the ability to make people feel genuinely cared for. The goal is not to throw away what got you here. It is to decide what deserves to come with you and what needs to evolve. This week's exercise is simple: Draw a line down the middle of a page. On one side, write KEEP. On the other, write EVOLVE. Under KEEP, identify the strengths, values, systems, and relationships that deserve to come with you. Under EVOLVE, identify the one thing that may need to change to support the business you are intentionally building next. Then choose one thing to work on. Not 47. One. Because growth is not about abandoning the business that got you here. It is about intentionally building the business that gets you there. Featured Resource: ROI Academy™ If you are adding Zorona, Emerald, CLX, or another aesthetic technology to an existing practice, you do not have to reinvent the wheel. ROI Academy™ is Jamie's Provider Success Ecosystem™ built specifically to help providers turn great technology into an intentionally structured business. Inside ROI Academy™, members have access to practical systems for: Device launches Consultation conversion Team training Client experience Follow-up Rebooking and retention Marketing and visibility Front-desk scripts Business systems Revenue optimization Members also receive access to ROI Academy Training Systems™, Ask Jamie AI™, Marketing Machine™, the Canva Vault, scripts, templates, SOPs, implementation resources, and ongoing monthly activations. The goal is not simply knowing what you should do. It is knowing what to do next and having the tools to actually implement it. Where Device Training Ends & Real Business Growth Begins. Join ROI Academy™: https://lasersecrets.mykajabi.com/offers/vYb2Ur5m/checkout Listen to Conversations with a Chiropractor Jamie's guest this week, Dr. Stephanie Wautier, is also the host of Conversations with a Chiropractor, a podcast built around health, healing, lived experience, and the human stories behind both. The show began as a way for Stephanie to preserve the stories of longtime patients and has grown to include conversations with healthcare professionals, authors, advocates, and fascinating people from around the world. If you enjoy thoughtful conversations about health, resilience, purpose, and the experiences that shape our lives, add Conversations with a Chiropractor to your listening list. YouTube: http://www.youtube.com/@ConversationswithaChiro Facebook: https://www.facebook.com/wautierwellness Want to be a guest on Conversations with a Chiropractor? Connect with Stephanie on PodMatch: https://www.podmatch.com/hostdetailpreview/drstephanie Join the Laser Secrets Community Facebook Community: https://www.facebook.com/share/g/1PEADwRdcZ/?mibextid=wwXIfr Follow Laser Secrets on Instagram: https://www.instagram.com/laser_secrets_coaching?utm_source=qr Produced by Brand|Sound Podcasts Both Laser Secrets and Conversations with a Chiropractor are produced by Brand|Sound Podcasts. Learn more about podcast production, development, editing, and support at: https://voiceover.work/brandsound Or email brandsoundpodcasts@gmail.com.

    The Aesthetic Mindset Shift Part 2: What Comes With You, What Needs to Evolve? Interview with Dr. Stephanie Wautier, DC
5
out of 5
10 Ratings

About

Welcome to Laser Secrets—the podcast where laser science meets business strategy. Hosted by internationally trained laser specialist, medical aesthetician, educator, and business coach Jamie Thayer, Laser Secrets is designed for aesthetic providers who are ready to build thriving, profitable practices—not just perform great treatments. Each week, Jamie shares practical coaching, proven systems, and real-world strategies to help you grow with confidence. Whether you're launching your first laser service or scaling a multi-provider med spa, you'll discover actionable ideas you can implement immediately. Inside the episodes, you'll learn how to: • Build a luxury patient experience that creates loyal, lifelong clients • Master consultations that educate, inspire confidence, and convert • Market your practice consistently without feeling salesy • Increase retention, referrals, and recurring revenue • Strengthen leadership, team culture, and front desk systems • Confidently integrate technologies like Emerald Laser, Zerona, CLX, RF Microneedling, laser hair removal, tattoo removal, skin rejuvenation, and more • Implement proven systems that help your practice grow year after year This isn't just another clinical education podcast. It's where clinical excellence meets real-world implementation. Every episode is designed to help you think differently about your business, your patient experience, and your long-term success. Through signature Laser Secrets frameworks, weekly Quick Win episodes, deep-dive coaching conversations, and practical implementation strategies, Jamie shares the same proven principles taught inside the ROI Academy—helping providers work smarter, create exceptional patient experiences, and build businesses they truly love. At Laser Secrets, we believe: Technology doesn't build great practices. Systems do. Luxury is an experience—not a price point. Stop Explaining Treatments… Start Explaining Outcomes™. Small actions, done consistently, create massive growth. If you're ready to stop guessing, start implementing, and build a laser practice that stands out in today's aesthetic industry… Welcome to Laser Secrets. Let's grow together. 🚀