Deserve to Win

Troutman Amin, LLP

Welcome to Deserve to Win—the BIGGEST, BOLDEST, and MOST IMPORTANT podcast in TCPAWorld! Brought to you by Troutman Amin, LLP, we dive into high-stakes battles, industry-shaking developments, and mind-blowing stories shaping consumer protection law. From FCC blunders to massive court rulings, we break it all down with hard-hitting analysis, expert insights, and zero fluff. If you’re in the game, you Deserve to Win—and this is where you get the playbook.

  1. 1d ago

    (Ep. 55) Deserve to Win Podcast: Mav.AI Founder Matthew Black Says AI Revolutionary AND Overhyped!

    Mav AI is the favorite AI tool of insurance agents coast to coast and the founder of Mav-- Matthew Black--is a guy who really gets it. Matthew joins Deserve to Win Ep. 55 to give his views on where AI is really useful, and where it is badly overhyped. The distinction is critical for any successful AI deployment strategy. Matthew talks about how he created Mav--it has everything to do with Lending Tree actually-- and why the platform is SOLELY focused on insurance sales and how is focus on a single vertical is a massive differentiator for them.  You're going to love his take on AI use cases-- when does it make sense and what is it "moronic" to use AI? Y You will love his take-- along with this philosophy of strong opinions that are loosely held, allowing data to drive decision making despite any opinions his leadership team may walk in with. Overall this guy is brilliant and he really provides some great thoughts on the future of AI but also on the realities of running a call center here and now-- and why top performers will always be the backbone of call centers. Before we get there the team breaks down all the biggest TCPAWorld stories you need to know about right now: -LiveVox HCI Not an ATDS but debt collector stuck in TCPA class action over prerecorded calls; Court holds an offer of a "free" roof inspection is not marketing- and this is one worthy of discussion'; Another multi-million dollar TCPA DNC SMS settlement we need to discuss- Coast Dental this time!; -A court suggest Rocket Mortgage should have used 2FA on a webform submission and this is quite significant; -ANOTHER lawyer is sanctioned for foolishly using GenAi (this time in a TCPA class action) and when will attorneys learn?; and --We review Street Fighter! Is it the best movie ever made? (And listen to why the Czar says Street Fighter "crushed" Christopher Nolan's adaptation of the Odyssey.) Its all part of the greatest episode of Deserve to Win yet!

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About

Welcome to Deserve to Win—the BIGGEST, BOLDEST, and MOST IMPORTANT podcast in TCPAWorld! Brought to you by Troutman Amin, LLP, we dive into high-stakes battles, industry-shaking developments, and mind-blowing stories shaping consumer protection law. From FCC blunders to massive court rulings, we break it all down with hard-hitting analysis, expert insights, and zero fluff. If you’re in the game, you Deserve to Win—and this is where you get the playbook.