In this episode, Lori Kirkland talks with Brooke Eberhard, head of HR at BOHME, about how AI is changing performance reviews, feedback, onboarding, and the way leaders approach people work. Brooke explains why AI isn’t replacing the human side of work, but instead increasing the value of empathy, patience, and strong leadership. We discuss how BOHME is using AI as a practical co-pilot while scaling its people function across a growing retail organization, and why the biggest challenge is not technical adoption but human trust. Key topics Brooke shares how BOHME is scaling its people function while expanding into new locations and markets AI is shifting work from information gathering toward interpretation, judgment, and decision-making The team uses AI to draft performance reviews, grading rubrics, job descriptions, and annual notes in far less time Managers initially worried that AI-written reviews would lose the human touch BOHME addressed this with structured templates, followed by manager review and editing before finalizing Brooke shares how this workflow can turn a two-week task into a same-day or half-day process Brooke introduces the SBIR feedback model: situation, behavior, impact, response The team also uses DiSC to help managers tailor feedback to different personalities Beyond HR, Brooke sees AI opportunities in inventory management and onboarding across BOHME’s distributed retail footprint She emphasizes that future-ready organizations need empathy, patience, and strong people leadership, not just faster tools Connect with Brooke: [https://www.linkedin.com/in/brooke-eberhard/](https://www.linkedin.com/in/brooke-eberhard/) LETS CONNECT EVERYWHERE: ============================= Instagram: https://www.instagram.com/deephumanx/ LinkedIn: https://www.linkedin.com/company/deephumanx/ X (formerly Twitter): https://x.com/deephuman_x Facebook: https://www.facebook.com/deephumanx/ DeepHumanX - Empowering Self Leadership in an AI Era https://www.deephumanx.com #wiredforwonder #selfleadership #futureofwork #businesspodcast #leadershipdevelopment #aiandhumans #emotionalintelligence #peoplefirst #businesssuccess #softskills #communicationmatters #employeeengagement #purposeatwork #leadershipskills #deephumanx Wired for Wonder is a podcast powered by DeepHumanX, exploring how self-leadership, emotional intelligence, and AI come together to shape the future of work. Hosted by Chad and Lori, each episode dives into candid conversations with business leaders about navigating change, building people-first cultures, and developing the skills that matter most in the age of AI. From embracing innovation to mastering communication and purpose-driven leadership, Wired for Wonder helps professionals stay relevant, resilient, and human in a fast-moving world. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.