The Emotional Edge, using emotions to accelerate performance and understanding.

Cavefish, with Jonathan Prescott (Co Founder, Cavefish AI)
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The Emotional Edge explores how artificial intelligence intersects with emotion, ethics, and enterprise. Hosted by Cavefish, we unpack emotional intelligence, sentiment analysis, and affective computing across HR, marketing, CX, and compliance. From smarter hiring to fraud detection, discover how AI with heart is changing business. 🎧 Subscribe now. #emotionalai #hrtech #aiethics #cavefishai #artificialintelligence #ainews #emotions

  1. Measuring Emotion Without Crossing the Line

    JAN 12

    Measuring Emotion Without Crossing the Line

    Most organisations say they want to understand people better.Few have stopped to ask where the ethical boundaries should be. In this episode, we explore the difference between measuring sentiment and predicting emotional risk—and why confusing the two has led to mistrust in AI, biometric systems, and workplace analytics. We discuss: Why sentiment analysis often fails at the executive level The ethical risks of analysing individuals instead of decisions How Emotional Decision Intelligence (EDI) focuses on before-the-fact risk, not surveillance Where leaders should draw firm governance boundaries when using emotional data This conversation is for board members, executives, and risk leaders who want insight without intrusion, foresight without manipulation, and AI that supports human judgement rather than replacing it.

    17 min
  2. Predicting Emotional Risk with Emotional Decision Intelligence

    JAN 11

    Predicting Emotional Risk with Emotional Decision Intelligence

    An executive briefing on predicting emotional risk before high-stakes decisions are made, introducing Emotional Decision Intelligence (EDI) as a distinct, governed discipline for enterprise leaders. This resource explains why emotional response precedes behaviour, where traditional analytics fail, and how organisations can account for emotional risk alongside financial, operational, and strategic considerations.Authoritative reference from Cavefish AI.Canonical resource hub: https://www.cavefish.co.uk/resources

    15 min
  3. The Emotional Advantage in Sport: Unlocking Performance Through Emotional Insight

    11/19/2025

    The Emotional Advantage in Sport: Unlocking Performance Through Emotional Insight

    A focused look at how understanding emotion transforms team performance. This episode brings together the latest research on emotional prediction, athlete well-being, and the mental demands of elite sport. Discover why self-reported emotional measures often outperform physiological tracking, how emotional intelligence directly correlates with competitive outcomes, and why modern teams need ecological, whole-athlete mental-health frameworks. We also spotlight EchoDepthAI, a next-generation Emotional AI system that analyses real-time emotional signals to help coaches, performance staff, and leaders build stronger, more resilient, higher-performing teams.

    18 min
  4. The Final Frontier - emotional AI

    11/06/2025

    The Final Frontier - emotional AI

    What happens when AI learns to feel?In this episode, we explore how emotion — long seen as irrational — is actually central to human decision-making. From prospect theory to generative emotional AI, discover how machines are beginning to sense, interpret, and even orchestrate group moods to create more empathetic, adaptive systems across healthcare, e-commerce, and beyond. #EmotionalAI#AffectiveComputing#ArtificialIntelligence#BehaviouralScience#EmotionAndDecisionMaking#GenerativeAI#EmpathyTech#HumanMachineInteraction#CognitivePsychology#FutureOfAI#CavefishAI#EmotionalIntelligence#AIEthics#GroupDynamics#PsychologyOfRisk

    16 min
  5. Unlocking Vulnerability in Financial Services

    09/17/2025

    Unlocking Vulnerability in Financial Services

    This episode explores how emotional AI is reshaping financial services and insurance by tackling one of the industry’s toughest challenges – identifying and supporting vulnerable customers. We discuss the shortcomings of traditional methods like data flags and staff judgment, and how real-time emotional profiling can spot distress and confusion as it happens. You’ll learn how this approach not only improves customer outcomes but also helps firms demonstrate compliance with FCA regulations, turning regulatory pressure into a competitive edge.

    16 min
  6. Emotion to Business Advantage

    07/15/2025

    Emotion to Business Advantage

    The presentation introduces EchoPitch, a system designed to help businesses understand customer emotions, arguing that 90% of decisions are emotional, not logical. It highlights how current business practices often focus on "what" customers do rather than "why," leading to missed opportunities. EchoPitch proposes to bridge this gap by analysing 52 distinct emotions from various data sources like text, voice calls, and video, offering a more nuanced understanding than basic happy/sad classifications. The system aims to transform raw customer feedback, complaints, and even campaign video responses into actionable emotional insights that can inform service design, improve customer satisfaction, and ultimately become a key performance indicator (KPI). By addressing emotional blockers and leveraging real-time emotional analysis, the goal is to empower staff and enhance the overall customer experience, making it more human-centred.

    12 min
  7. Agentic AI: Power, Autonomy, and the Ethics We Can't Ignore

    06/27/2025

    Agentic AI: Power, Autonomy, and the Ethics We Can't Ignore

    We’re entering an era where AI doesn’t just respond—it acts.Not just assistants, but agents. Not just tools, but decision-makers. In this episode, we dive deep into the fast-shifting terrain of agentic AI—a powerful subset of artificial intelligence capable of setting and pursuing its own goals, making decisions autonomously, and taking action in the world without constant human supervision. It’s an exciting leap forward in productivity, automation, and adaptive intelligence… but it also raises profound, sometimes uncomfortable questions. What happens when we hand over not just tasks, but intentions to machines? What new risks—ethical, economic, social—emerge when AI stops being passive and becomes proactive? We explore: The difference between general intelligent agents and agentic AI (and why that distinction matters more than ever) How agentic systems can unlock massive efficiencies—and where they might quietly cross ethical lines The tension between automation and accountability: who’s responsible when an autonomous system gets it wrong? The very real concerns around data privacy, security vulnerabilities, algorithmic bias, lack of explainability, and job displacement What regulation should (and shouldn’t) look like in a world where software can act like a stakeholder The call for global cooperation and agile governance frameworks that can keep up with the tech without stifling innovation This isn’t just a technical conversation—it’s a social one. As agentic AI becomes embedded in healthcare, finance, education, defence, and beyond, we need to decide now how we want these systems to behave, and under whose values they’ll operate. Expect sharp insights, big questions, and a sober look at the trade-offs ahead. Whether you're an AI builder, policymaker, founder, or simply someone trying to make sense of it all—this episode will leave you better informed and a little more curious. #cavefishai #artificialintelligence #ainews

    12 min
  8. Burn Bright, Don’t Burn Out

    06/13/2025

    Burn Bright, Don’t Burn Out

    Welcome to Burn Bright, Don’t Burn Out—the Spotify channel created for the dreamers, the builders, and the founders who carry it all. This is your companion in the chaos, your honest check-in when the grind gets too heavy, and your reminder that taking care of yourself isn’t optional—it’s essential. Entrepreneurship is often glamorised as freedom, but we know it also comes with deep isolation, financial fear, constant decision-making, and that nagging guilt when you’re not working. This channel dives into the emotional undercurrent of running your own business—the stuff rarely shared on LinkedIn. Each episode explores the reality of entrepreneurial burnout and mental health, using stories, expert interviews, and reflective moments to unpack: What burnout really looks like (spoiler: it’s not just tiredness) The slippery symptoms: cynicism, isolation, decision fatigue, body aches The pressure to always “be fine” How to set real boundaries, delegate like a pro, and stop glorifying overwork Why support systems—coaches, mentors, mates who get it—are your secret weapon This is not about fixing everything overnight. It’s about recognising that you’re not alone, that your struggles don’t make you weak, and that sustainable success starts with not abandoning yourself in the process. You’ll hear voices from across the entrepreneurial world—tech founders, solo operators, creative hustlers, impact-led business owners—all sharing how they hit the wall, how they healed, and how they found new ways to lead without losing themselves. Because burning out isn’t a rite of passage. It’s a warning. And with the right tools and conversations, we can build businesses and lives that feel whole. New episodes drop weekly. Grab a cuppa, plug in, and exhale. You’re in good company here. #cavefishai #artificialintelligence #ainews

    21 min
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About

The Emotional Edge explores how artificial intelligence intersects with emotion, ethics, and enterprise. Hosted by Cavefish, we unpack emotional intelligence, sentiment analysis, and affective computing across HR, marketing, CX, and compliance. From smarter hiring to fraud detection, discover how AI with heart is changing business. 🎧 Subscribe now. #emotionalai #hrtech #aiethics #cavefishai #artificialintelligence #ainews #emotions

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