Brazen and Bold: Real, Raw, and Radically Honest Conversations for Entrepreneurs and Small Business Leaders

Heather Harris
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Welcome to Brazen and Bold—the podcast that dares to say what others won't. Hosted by Heather Harris, a behind-the-scenes powerhouse at Spark Pro Global, this show is your go-to space for real, raw, and radically honest conversations with entrepreneurs, salon owners, and business leaders who are rewriting the rules of success. Each week, we pull back the curtain on what it actually takes to build a business—and a life—you're obsessed with. From game-changing wins to "why did nobody warn me about this?" disasters, we're covering it all. Whether you're a salon owner ready to scale, a small business CEO learning to lead, or a creative founder tired of the BS, you'll find strategies, stories, and straight talk that help you grow with confidence. Expect guest interviews packed with bold lessons, behind-the-scenes insights, and actionable takeaways—plus a few laughs and "did-they-really-just-say-that?" moments along the way. If you're ready to ditch perfection, own your CEO role, and build a business with brazen confidence—hit play. Perfect for: Salon owners, service-based entrepreneurs, and small business leaders (5-50 employees) Learn: Business growth strategies, leadership lessons, and real-life entrepreneurial stories Want more? Visit https://sparkproglobal.com/getstarted to get connected.

  1. 23h ago ·  Video

    "I Told My Coach I'd Never Burn Out" — Shelbie Moser Rebuilt Her Salon and Herself

    Meet Shelbie Moser — owner of Lightning Hair Lounge in Saxonburg, PA, red-specialist-turned-mindset-coach, and proud mom to two mini pigs. Shelbie built her salon into "the bougiest in Butler County," but the real gold in this episode is what's underneath the glow: the burnout that nearly broke her, the weekly budgeting system (yes, 12 checking accounts) that transformed her finances and bought her first rental property, and the six daily "pillars" that keep her from running on empty. If you've ever told yourself you're the exception to burnout, or you're not totally sure where your payroll money actually is right now — this one's for you. 🌐 Lightning Hair Lounge: https://www.lightninghairlounge.com/ 📸 Lightning Hair Lounge Instagram: https://www.instagram.com/lightninghairlounge/ 📸 Healthy Wealthy Happy Hairstylist: https://www.instagram.com/healthywealthyhappyhairstylist/ 📰 Newsletter: https://lightning-hair-lounge-lifestyle-co.kit.com/the-list Follow Shelbie: 📸 Instagram: https://www.instagram.com/shelbiemoser/ 📘 Facebook: https://www.facebook.com/shelbie.moser.3/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

  2. Aug 12 ·  Video

    If You Want More, More Is Required

    Shelby Bills started at the front desk of Graeber & Company at 19 with a marketing degree and zero salon background. By 25, she'd bought out her boss. Over the next twelve years she bought out every remaining partner — and today she's the 100% owner of a 61-year-old Boise institution with 32 team members, 22 chairs, a facial bar, and her fiancé's coffee shop and wine bar attached. In one of Heather's favorite episodes to date, Shelby pulls back the curtain on how she did it: the two-day audition and four-day onboarding immersion every hire goes through, the "five-star experience" standard she rebuilt from the ground up, the 90-day personal-professional-financial coaching cycle that keeps her team, and the single KPI she watches every day. She also gets honest about the part nobody wants to hear — that your business results are a direct reflection of who you are, and that "if you want more, more is required." Equal parts tactical and transformational, this conversation is for any salon owner ready to stop being the bottleneck and start designing the business — and life — they actually want. In this episode: •⁠  ⁠From front desk to full owner — how the buyout actually happened •⁠  ⁠The two-day audition + four-day onboarding system •⁠  ⁠Rebuilding the five-star guest experience for today's client •⁠  ⁠Why she killed double-booking and bundled her pricing •⁠  ⁠The one KPI she tracks every single day •⁠  ⁠Radical accountability and the mindset shift most owners resist •⁠  ⁠Designing your calendar around your life, not the other way around. https://graeberandcompany.com/ https://www.instagram.com/graeberandcompany/ https://www.instagram.com/boisehairstylist_careers/ Follow Shelby: https://www.instagram.com/shelbybills_/ https://www.facebook.com/shelbybills/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

  3. Aug 6 ·  Video

    Adapt or Die: The Salon Numbers Nobody Wants to Look At

    Chet Pope is the self-professed "numbers guy" in one of the beauty industry's most unique power couples — co-owner and CEO of NAHA-winning Salon 27 in Mesa, Arizona, PBA board member, ex-punk-rock roadie, and yes, a perfume entrepreneur on the side. In this episode, Heather sits down with one of her very first "beauty besties" for a refreshingly honest conversation about the side of the salon business most owners avoid: the math. Chet shares the one number every salon owner should check weekly, why the menu you copied off Instagram is probably bleeding money, and how he rolled out parts-and-labor pricing without losing his team. He also gets into building a retail culture that never feels salesy, the treatment add-on that lifts tickets 40% in five minutes, and how "true AI" (not just automation) now handles 65% of his salon's call volume. Equal parts practical and candid, this one's for every owner who does great hair but freezes when it's time to look at the spreadsheet. Because as Chet puts it: if you're not progressing, you're dying. In this episode: • The #1 number every salon owner should track weekly • Why your service menu is probably built wrong • Parts & labor pricing — and how to get your team on board • Building retail culture through education, not pressure • The 5-minute treatment that adds $80 to a ticket • Real AI vs. automation in the salon • Adapting to a new generation of stylists 🌐 Salon 27: http://www.salon27az.com/ 🌐 Fragrance Gang: https://fragrancegang.com/ 📸 Fragrance Gang Instagram: https://www.instagram.com/fragrancegang/ 📸 Salon 27 Instagram: https://www.instagram.com/27thesalon/ 🎵 Fragrance Gang TikTok: https://www.tiktok.com/@fragrancegangdecants Follow Chet: 📸 Instagram — https://www.instagram.com/chetpope/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

  4. Jul 29 ·  Video

    Left Foot Down: Tammie Axworthy on Turning Frustration Into Beautifoils

    Tammie Axworthy has spent 30+ years behind the chair — but it's what she did outside the salon that's turning heads. A Goldwell National Team artist who recently took the stage in front of 1,500 people at the Color Sphere show in Milan, Tammie sat down with Heather to unpack how a decade of frustration with subpar foils turned into Beautifoils, her own product line. She opens up about the "left foot down" moment that kicked off her entrepreneurial journey, the emotional rollercoaster of building a business from scratch, and her mantra for handling failure: pivot quick. If you've got an idea you haven't given yourself permission to chase yet, this episode is your push. 🌐 The Hair Boutique: https://thehairboutique.salon/ 🌐 Beautifoils: https://beautifoils.ca/ 📸 Beautifoils Instagram: https://www.instagram.com/beautifoils/ Follow Tammie: 📸 Instagram — https://www.instagram.com/tammieaxworthyhair Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

  5. Jul 22 ·  Video

    Building Wealth, Not Just Revenue with Kristin Stutz

    Most salon owners spend years building successful businesses—but very few are building long-term wealth. In this episode of Brazen & Bold, Heather Harris sits down with Certified Financial Planner and former salon owner Kristin Stutz to discuss the financial habits every salon owner should know. Kristin shares her powerful journey from owning a salon to surviving leukemia, selling her business, and helping beauty professionals create financial freedom. Together they discuss: •⁠  ⁠Why revenue doesn't always equal wealth •⁠  ⁠The biggest financial mistakes salon owners make •⁠  ⁠Exit planning from day one •⁠  ⁠How to stop feeling overwhelmed by money •⁠  ⁠Building a business that supports the life you actually want Whether you're behind the chair, own a suite, or lead a multi-location salon, this conversation will change the way you think about money. 🌐 Illume Financial Strategies: https://www.illumefs.com/ Follow Kristin: 🔗 LinkedIn — https://www.linkedin.com/in/kristin-stutz-cfp%C2%AE-cepa%C2%AE-052a226b/ 📸 Instagram — https://www.instagram.com/illumefinancial/ 📘 Facebook — https://www.facebook.com/KristinStutzNYL/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

  6. Jul 16 ·  Video

    How to Generate an Extra $100,000 in Revenue Without Adding More Clients

    What if selling wasn't about convincing someone to buy? What if it was simply about helping people feel seen, understood, and confident? In our newest episode of Brazen & Bold, Heather and Lucy sit down with bestselling author and emotional sales expert Arif to unpack why the most successful businesses don't focus on selling—they focus on connection. Inside this episode, you'll learn: •⁠  ⁠Why storytelling creates stronger client relationships •⁠  ⁠How to recommend products without feeling pushy •⁠  ⁠The consultation mistakes that cost salons thousands each year •⁠  ⁠Why emotional connection is becoming the most valuable skill in business •⁠  ⁠Practical ways to increase retail sales while delivering a better client experience If you're a salon owner, stylist, or leader who wants to grow your business while serving clients at a higher level, this is an episode you won't want to miss. Listen now and discover why the future of sales is human connection. 🌐 AI Beauty: https://aibeauty.co.uk/about/ Follow Arif: 🔗 LinkedIn — https://www.linkedin.com/in/arifisikgun/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

  7. Jul 9 ·  Video

    What Does Success Really Mean?

    What does success really mean? After attending the Salon Today Top 200 awards, Heather found herself reflecting on a word that gets thrown around constantly but is rarely defined: success. In this solo episode, she explores why awards, income, status, and even longevity don't necessarily equal a successful life. Drawing from her experiences as a business owner, conversations with high-achieving professionals, and lessons learned from her parents, Heather challenges listeners to consider whether the things they're chasing actually align with what matters most. This episode is an invitation to pause, reflect, and redefine success on your own terms. From health and relationships to purpose, peace, and personal values, Heather shares why the most meaningful measures of success often have nothing to do with what's visible from the outside. If you've ever felt like you're running hard without knowing exactly what you're running toward, this conversation is for you. Questions to consider: •⁠  ⁠What does success mean to you? •⁠  ⁠What has your pursuit of success cost you? •⁠  ⁠Are your daily actions aligned with your deepest priorities? •⁠  ⁠What might change if you slowed down long enough to redefine what matters? Connect with Heather and share your definition of success—we'd love to hear from you. Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

  8. Jun 30 ·  Video

    What Happens When Salon Owners Stop Competing and Start Connecting with Gayle Fulbright, Headlines the Salon

    What does it take to build a salon that thrives for nearly four decades? In this episode of Brazen & Bold, Heather sits down with industry icon Gayle Fulbright, owner of Headlines The Salon in Encinitas, California. Gayle shares the lessons she's learned from growing a salon she purchased for just $11,000 into a thriving multi-million-dollar business. Together they discuss: The power of relationships in leadership Building a culture people never want to leave How to recruit and develop the next generation of stylists Why salon owners need "salon sisters" and trusted peers The mindset shifts that helped Gayle survive walkouts, industry changes, and economic challenges How technology, AI, and modern systems are shaping the future of salons If you're a salon owner looking to strengthen your culture, improve recruiting, build stronger connections, and create a business that stands the test of time, this episode is packed with wisdom you can apply immediately. Listen now and discover why connection may be the most valuable business strategy of all. Headlines The Salon: https://www.headlinesthesalon.com/ Follow Gayle: Instagram — https://www.instagram.com/gaylefulbright/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

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About

Welcome to Brazen and Bold—the podcast that dares to say what others won't. Hosted by Heather Harris, a behind-the-scenes powerhouse at Spark Pro Global, this show is your go-to space for real, raw, and radically honest conversations with entrepreneurs, salon owners, and business leaders who are rewriting the rules of success. Each week, we pull back the curtain on what it actually takes to build a business—and a life—you're obsessed with. From game-changing wins to "why did nobody warn me about this?" disasters, we're covering it all. Whether you're a salon owner ready to scale, a small business CEO learning to lead, or a creative founder tired of the BS, you'll find strategies, stories, and straight talk that help you grow with confidence. Expect guest interviews packed with bold lessons, behind-the-scenes insights, and actionable takeaways—plus a few laughs and "did-they-really-just-say-that?" moments along the way. If you're ready to ditch perfection, own your CEO role, and build a business with brazen confidence—hit play. Perfect for: Salon owners, service-based entrepreneurs, and small business leaders (5-50 employees) Learn: Business growth strategies, leadership lessons, and real-life entrepreneurial stories Want more? Visit https://sparkproglobal.com/getstarted to get connected.

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