Agency Operators Podcast

Pasha Knish

Welcome to Agency Operators Podcast, your refuge from the industry buzz! Join us as we spotlight genuine experts in the agency and e-commerce service provider realm, providing a clear path through the clutter of fake gurus. Hear real stories, connect with your community, and showcase your authentic expertise. A place where agency owners share their stories and nuggets of gold they've attained through the challenges of growing brands and operating teams. Welcome to the Agency Operators Podcast!

  1. DEC 17

    EP:74 How to Turn Email Into a Revenue Engine — Andriy Boychuk on the Agency Operators Podcast

    Main Description What makes some DTC brands scale effortlessly—while others stay stuck relying on expensive paid ads? In Episode 74, Pasha sits down with Andriy Boychuk, Founder & CEO of Flowium, one of the top Elite Klaviyo Partner agencies helping brands shift revenue to owned channels through world-class email and SMS systems. During this live session, Andriy breaks down how brands can generate 30–50% of total store revenue from email within 90 days, the lifecycle strategies that consistently improve retention, and the systems behind predictable, profitable growth. You’ll learn:  • How to build email flows that convert  • The retention levers most operators ignore  • The real playbook behind LTV and CAC efficiency  • How to scale campaigns with weekly testing Packed with actionable strategies you can implement immediately, this episode is a must-attend for operators looking to grow smarter—not just bigger. About the Guest  About Andriy Boychuk: Andriy is the Founder & CEO of Flowium, an Elite Klaviyo Partner agency specializing in lifecycle strategy, retention, and email/SMS automation. Known for helping brands drive 30–50% of all revenue from owned channels, Andriy has worked with operators across the DTC landscape to improve LTV, segmentation, deliverability, and creative performance. He also teaches the Klaviyo Master Course and publishes weekly educational content for marketers and founders. Quote Section “Consistency & Persistence.” Connect with Andriy: LinkedIn — https://www.linkedin.com/in/andriyboychuk/ Instagram — https://www.instagram.com/andriyboychuk/ Website — https://flowium.com/team/andriy-boychuk/ Key Discussion Topics • Customer retention frameworks that actually move revenue • Lifecycle flows, segmentation, and VIP strategy • Weekly testing, optimization, and LTV-driving tactics Why You Should Tune In If you’re tired of relying on paid ads and want a predictable growth engine, this episode breaks down the exact systems top-performing brands use to monetize their list, increase LTV, and scale efficiently. You’ll walk away with a clear roadmap to strengthen your retention strategy and shift more revenue to profitable owned channels. This podcast is tailor-made to provide valuable insights to our community of exceptional operators who have been through a lot in their efforts to foster brand growth and positively impact lives. Whether you’re a marketer yourself or want to get into the industry this is a great opportunity to learn from agency owners who know the successful tactics to implement.

    19 min
  2. DEC 3

    Webinar 5 - Keep the Cart Rolling: Maintain Momentum After Peak Season

    Host: Pasha Knish - CEO @ AMZ Optimized Speakers: Pasha Knish - CEO @ AMZ Optimized Yoni Steinschriber - Founder @ Elev8 Brands Yalchin Bayramov - Ecommerce Specialist @ SellerSprite Phil Masiello - Profitable Ecommerce Brands Architect @ CrunchGrowth Shane Barker - Owner @ TraceFuse Phillip Akhzar - Founder @ Arka Robert Principe - Founder @ eTail Advisors Agenda: 1. Pasha Knish - Keep the Cart Rolling: How to Maintain Momentum After Peak Season. 2. Yoni Steinschriber - From Hype to Habit: Using Your Brand Community to Drive Repeat Amazon Sales. 3. Yalchin Bayramov  - Amazon Medical product categories and and why profit is high here. 4. Phil Masiello - From Peak Season Data to Year-Round Profit: Building Your Next-Year Forecasting Engine. 5. Shane Barker  - The F.A.S.T. Method: TraceFuse’s proprietary method to find, file, and fix your rating fast! 6. Phillip Akhzar - Turning One-Time Holiday Buyers into Repeat Customers Through Unboxing Experience. 7. Robert Principe - How small brands prioritize their ecomm spend when it comes to allocation and timing. 8. Q&A This podcast is tailor-made to provide valuable insights to our community of exceptional operators who have been through a lot in their efforts to foster brand growth and positively impact lives. Whether you’re a marketer yourself or want to get into the industry this is a great opportunity to learn from agency owners who know the successful tactics to implement.

    1h 16m
  3. NOV 27

    VAT’s Up Europe? How Amazon Sellers Scale Smarter with Compliance — Demet Kale on the Agency Operators Podcast Ep 73

    Main Description Expanding into Europe sounds exciting—until VAT, EPR, and product regulations turn the process into a maze of unfamiliar rules. So how do top Amazon sellers scale globally without getting buried in paperwork, penalties, or compliance headaches? In Episode 73, Pasha Knish sits down with Demet Kale, Senior Account Manager at VATAi, to break down how sellers can confidently unlock the EU market with a smart, automated compliance strategy. You’ll learn how to stay fully compliant, reduce cross-border risks, streamline VAT filings, and tap into millions of new customers by partnering with the right compliance provider. Packed with practical insights and step-by-step clarity—this episode shows you how to make European expansion simple, profitable, and stress-free. About Demet Kale: Demet is a Senior Account Manager and Global Compliance Advisor at VATAi, specializing in VAT registration, EPR packaging compliance, and tax representation across the EU and UK. With years of experience guiding e-commerce brands through international expansion, she helps sellers scale globally by simplifying complex compliance requirements through expert support and automation. Advice from Demet: “International business success lies behind a locked door of opportunity. VAT and product compliance is the key.” Connect with Demet Kale:  LinkedIn: https://www.linkedin.com/in/demet-kale-78b060a0/ Instagram: https://www.instagram.com/vataiofficial/ Facebook: https://www.facebook.com/VATAiofficial/ Key Discussion Topics • EPR Compliance: How EU packaging and WEEE laws impact Amazon sellers—and how automation keeps you compliant country by country. • Authorized Representative Requirements: Why global brands need an EU/UK Responsible Person for certain product categories. • API Integrations: How VATAi connects directly to Seller Central & Shopify to automate VAT filings and cross-border reporting. Why You Should Tune In If you're considering expanding into Europe—or already selling there—this episode is a must-listen. Demet breaks down the exact compliance steps sellers overlook, the costliest mistakes brands make, and how automation can eliminate 90% of the manual work. You'll walk away knowing exactly how to scale internationally with confidence, avoid regulatory pitfalls, and streamline your global operations with the right compliance partner. This podcast is tailor-made to provide valuable insights to our community of exceptional operators who have been through a lot in their efforts to foster brand growth and positively impact lives. Whether you’re a marketer yourself or want to get into the industry this is a great opportunity to learn from agency owners who know the successful tactics to implement.

    24 min
  4. NOV 19

    How to Turn Amazon Data Into Actionable Growth — Yoni Steinschriber on the Agency Operators Podcast Ep 72

    What if your Amazon data could actually tell you how to scale profitably? In this live 45+ minute episode, we sit down with Yoni Steinschriber, Founder of Elev8 Brands, to uncover how sellers and agencies can leverage Amazon Marketing Cloud (AMC) to make smarter, more strategic decisions. We’ll break down how AMC’s rollout is transforming visibility for brands, how to build audiences that convert, and how understanding LTV and the customer journey can redefine your approach to profitability. Packed with actionable strategies and real-world insights, this episode is your blueprint for using data to drive sustainable brand growth. About Yoni Steinschriber: Founder of Elev8 Brands, Yoni built and scaled his own Amazon brand in 2017 before successfully exiting and transitioning into the agency space. Today, he leads Elev8 — a holistic Amazon agency helping CPG brands scale profitably and sustainably through strategic optimization and data-backed marketing. Quote “This business is a journey, not a destination.” Connect Links Connect with Yoni Steinschriber:  🔗 linkedin.com/in/yonisteinschriber Key Discussion Topics • What AMC’s rollout means for sellers and agencies  • Building audience funnels that actually convert  • Understanding LTV and refining the customer journey in the CPG space Why You Should Tune In If you’re an agency operator, brand builder, or Amazon strategist, this conversation will change how you view data. Learn how to translate complex analytics into growth decisions, identify the right audiences, and uncover the hidden levers of profitability inside your funnel. This podcast is tailor-made to provide valuable insights to our community of exceptional operators who have been through a lot in their efforts to foster brand growth and positively impact lives. Whether you’re a marketer yourself or want to get into the industry this is a great opportunity to learn from agency owners who know the successful tactics to implement.

    27 min
  5. NOV 12

    “The Guy Who Knows a Guy” — Robert Principe on Market Dynamics, Industry Trends, and Building Trusted Partnerships | Episode 71 of the Agency Operators Podcast

    Description: In Episode 71 of the Agency Operators Podcast, Pasha Knish is joined by Robert Principe, Founder of eTail Advisors — known in the eCommerce world as “the guy who knows a guy.” Robert brings a deep understanding of market dynamics, emerging trends, and best practices that help brands and agencies navigate the ever-evolving digital landscape. With a unique ability to connect people, strategies, and opportunities, he’s built a network that fuels growth across Amazon, eCommerce, and digital partnerships. In this conversation, Pasha and Robert discuss what’s hot in the market right now, what top performers are doing differently, and how to cultivate authentic relationships that create long-term success. If you’re looking to stay ahead of the curve, connect with the right people, and gain an insider’s view on what’s working across the eCommerce ecosystem — this one’s for you. About Robert Principe Robert Principe is the Founder of eTail Advisors, a consultancy that helps brands grow through strategic guidance, trusted partner connections, and access to top-tier talent. With deep experience in Amazon and digital growth, Robert is the go-to connector who bridges brands with the right people and resources to accelerate success. Known in the industry as “the guy who knows a guy,” Robert has built a career on relationships, insight, and a passion for helping others win. Connect with Robert Principe: 🔗 https://www.linkedin.com/in/etailfounder/ Advice from Robert: “Jack of all trades, master of none.”  “The guy who knows a guy.” (Proof that knowing the right people — and mastering your niche — can make all the difference.) Key Discussion Topics: • The evolving dynamics of today’s eCommerce landscape  • The hottest topics and trends shaping Amazon and digital retail  • Best practices for building trusted partnerships that scale  • How to stay relevant and connected in a fast-moving industry Why You Should Tune In Robert brings real-world insights from years of connecting top-tier brands, agencies, and professionals. His perspective on market trends and strategic networking offers a behind-the-scenes look at what makes eCommerce thrive. Whether you’re looking for growth strategies or new connections, this episode delivers both. This podcast is tailor-made to provide valuable insights to our community of exceptional operators who have been through a lot in their efforts to foster brand growth and positively impact lives. Whether you’re a marketer yourself or want to get into the industry this is a great opportunity to learn from agency owners who know the successful tactics to implement.

    29 min
  6. NOV 5

    Building Scalable Systems That Run Without You – Peter Palarchio on Episode 70 of the Agency Operators Podcast

    Description: What would your agency look like if it ran smoothly — even when you’re not in the room? In Episode 70 of the Agency Operators Podcast, we’re joined by Peter Palarchio, Co-Founder and CEO of NAV43, to talk about building scalable systems, leveraging automation, and using AI the right way to remove yourself from the day-to-day. With nearly two decades of experience in digital marketing, business strategy, and finance, Peter has helped global brands like Marriott, Hyatt, and Fairmont scale through data-driven marketing and conversion optimization. He knows firsthand what it takes to grow an agency that not only performs — but thrives. From developing SOPs that free your time, to mastering sales skills that transformed his close rate from 1.8% to over 80%, Peter breaks down the mindset and mechanics of true scalability. If you’re an agency founder or operator looking to reclaim your time, level up your systems, and build a business that grows beyond you — this one’s a must-watch. About Peter Palarchio Peter Palarchio is the Co-Founder and CEO of NAV43, a digital marketing agency specializing in SEO, PPC, and CRO. With nearly two decades of experience across digital strategy, event marketing, and finance, Peter has built a career helping businesses unlock their potential through scalable, data-informed systems. From managing global campaigns for hospitality icons to leading NAV43’s growth as a trusted partner for startups and enterprises alike, Peter combines strategic thinking with a deep understanding of execution. His work focuses on helping agency owners and business leaders remove themselves from the grind and create frameworks for freedom and growth. Connect with Peter Palarchio: 🔗 LinkedIn: https://www.linkedin.com/in/peter-palarchio-61787351/ 📱 Instagram / TikTok / Facebook: @nav43digital Advice from Peter: “I've yet to see a business that can't get to $100M.” — Alex Hormozi  (A reminder that scaling is about systems, focus, and execution — not chasing the next shiny thing.) Key Discussion Topics: • How to build scalable systems and SOPs that remove you from the day-to-day  • The tech stack and automations that power growth  • How mastering sales transformed his agency’s close rate from 1.8% → 80%  • The right way to implement AI for SEO, leads, and agency scalability Why You Should Tune In Peter brings a sharp, real-world perspective on what it takes to scale an agency sustainably. From sales to systems to smart automation, this episode gives you the roadmap to create structure, predictability, and freedom in your business. Whether you’re growing your first agency or optimizing a mature one, these lessons are pure gold. This podcast is tailor-made to provide valuable insights to our community of exceptional operators who have been through a lot in their efforts to foster brand growth and positively impact lives. Whether you’re a marketer yourself or want to get into the industry this is a great opportunity to learn from agency owners who know the successful tactics to implement.

    24 min
  7. OCT 29

    Building a Perpetual Sales Machine for Amazon Brands – Dr. Travis Zigler on Episode 69 of the Agency Operators Podcast

    Description: What if your Amazon sales didn’t depend on luck — but on a system that brings in customers on autopilot? In Episode 69 of the Agency Operators Podcast, we’re joined by Dr. Travis Zigler, founder of Profitable Pineapple Ads and Freedom Brands, to uncover the secret behind what he calls the Perpetual Sales Machine. A former optometrist turned 8-figure e-commerce entrepreneur, Travis shares how he built and sold Eye Love for a multimillion-dollar exit, and how he’s now helping other founders scale sustainably using Amazon PPC, AMC, and DSP. If you want to drive unlimited external traffic, scale your brand beyond ads, and build something that funds real impact — this episode is your roadmap. About Dr. Travis Zigler Dr. Travis Zigler co-founded Eye Love, which scaled to $500K/month and made the Inc 5000 list before being acquired in 2021 for a multimillion-dollar exit. He’s now the co-founder of Profitable Pineapple Ads, helping brands grow with Amazon PPC and Google Ads, and Freedom Brands, a private equity firm acquiring and scaling healthcare brands. Through the Eye Believe Foundation, Travis also funds free eye clinics to fight preventable blindness around the world. Connect with Dr. Travis Zigler: 🔗 LinkedIn 📺 YouTube Channel 💬 Amazon PPC Pros Facebook Group 📘 Facebook Page 🎵 TikTok 📸 Instagram Advice from Travis: “Learn as if you were to live forever. Live as if you were to die tomorrow.” — Gandhi Key Discussion Topics: • How to build a “Perpetual Sales Machine” for your Amazon brand  • The smart way to combine PPC, AMC, and DSP for compounding growth  • How M&A can fuel long-term expansion  • Turning profits into purpose with the Eye Believe Foundation Why You Should Tune In Travis brings a proven, no-hype approach to scaling brands that last. Whether you’re an agency operator or a brand owner, you’ll walk away with practical frameworks to create sustainable traffic, profit, and freedom — without chasing trends. This podcast is tailor-made to provide valuable insights to our community of exceptional operators who have been through a lot in their efforts to foster brand growth and positively impact lives. Whether you’re a marketer yourself or want to get into the industry this is a great opportunity to learn from agency owners who know the successful tactics to implement.

    25 min

About

Welcome to Agency Operators Podcast, your refuge from the industry buzz! Join us as we spotlight genuine experts in the agency and e-commerce service provider realm, providing a clear path through the clutter of fake gurus. Hear real stories, connect with your community, and showcase your authentic expertise. A place where agency owners share their stories and nuggets of gold they've attained through the challenges of growing brands and operating teams. Welcome to the Agency Operators Podcast!