Mortgage Daddies

Vernon Miles & Craig Snell

Join Vernon Miles and Craig Snell, leaders in the mortgage and home loan industry, as they navigate the intricate world of loans and family life with a refreshing dose of humor, camaraderie, and practical advice.

  1. Deanna Auger: 42 Years in Mortgages & Still Top of the Board | Mortgage Daddies

    Jun 9

    Deanna Auger: 42 Years in Mortgages & Still Top of the Board | Mortgage Daddies

    Deanna Auger started in mortgages before fax machines existed - and she's still outproducing loan officers half her age. Deanna Auger is a loan originator at Milestone Mortgage Solutions with 42 years in the mortgage industry, spanning banking, operations, underwriting, and origination. We cover why she never sends online application links and takes every loan app by hand, how she built a dominant referral pipeline with a single real estate office using zero paid marketing, the real difference between lender and broker origination after spending a decade at Prime Lending, and how staying competitive on the leaderboard at 60-plus still drives her every day. If you think volume and relationship-based origination can't coexist, Deanna proves otherwise. Deanna Auger: https://milestonemortgagesolutions.com/deanna-auger/ https://www.instagram.com/deannaauger/ – Follow us: Mortgage Daddies on Facebook: https://www.facebook.com/mortgagedaddies/ Mortgage Daddies on Instagram: https://www.instagram.com/mortgagedaddies/ Mortgage Daddies on Tiktok: https://www.tiktok.com/@mortgagedaddies?lang=en – Chapters: 00:00:00 Starting a mortgage career from scratch 00:04:17 Why loan officers should never send application links 00:09:31 What mortgage origination looked like before computers 00:11:16 Switching from lender to broker after 40 years 00:18:28 How to build a real estate agent referral pipeline 00:22:42 Helping buyers get mortgage-ready before they qualify 00:25:09 Life outside work - grandkids, reggae and staying driven

    33 min
  2. Servedwell Hospitality: 127 Years of Family Business Done Right (Will Silverstein) | Mortgage Daddies

    Apr 28

    Servedwell Hospitality: 127 Years of Family Business Done Right (Will Silverstein) | Mortgage Daddies

    A clothing store that accepted tire returns is now a 127-year restaurant empire. Will Silverstein is the 5th-generation owner of Servedwell Hospitality, the New Bedford-based group behind Black Whale, Candela, Sail Loft, Not Your Average Joe's, and National Club. We cover the Silverstein family's philosophy of hospitality over service, how Not Your Average Joe's scaled to 28 locations across six states before his father sold the franchise side, and Will's decision to leave New York City fine dining and return home during COVID. We also get into employee retention, doubling down on bad guest experiences to build loyalty, DoorDash's 30% commission reality, and where Servedwell is eyeing expansion next. If you run a business that lives and dies on client experience, this one is for you. Servedwell Hospitality: https://www.servedwellhospitality.com/ – Follow us: Mortgage Daddies on Facebook: https://www.facebook.com/mortgagedaddies/ Mortgage Daddies on Instagram: https://www.instagram.com/mortgagedaddies/ Mortgage Daddies on Tiktok: https://www.tiktok.com/@mortgagedaddies?lang=en – Chapters: 00:00 - How a 127-year family business stays relevant today 09:12 - Why chain restaurants are dying and what replaced them 17:44 - How to build a restaurant concept around a space 26:50 - Why Servedwell is slowing down before expanding 32:09 - What DoorDash actually costs restaurant owners

    37 min

Ratings & Reviews

5
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About

Join Vernon Miles and Craig Snell, leaders in the mortgage and home loan industry, as they navigate the intricate world of loans and family life with a refreshing dose of humor, camaraderie, and practical advice.