The Marketing Couch

Jaydip Sikdar

The Marketing Couch unpacks real B2B marketing playbooks from practitioners who are doing things differently. Each week, host Jaydip Sikdar sits down with marketing leaders to decode their strategies, share actionable insights, and reveal the mindset shifts that shaped their success.

  1. Revenue Marketing: How to Think Beyond Leads with Archana Chopda | The Marketing Couch | Ep 21

    JAN 22

    Revenue Marketing: How to Think Beyond Leads with Archana Chopda | The Marketing Couch | Ep 21

    In this episode of The Marketing Couch, Jaydip Sikdar speaks with Archana Chopra, Vice President of Marketing at greytHR, a leading HRMS SaaS platform. The conversation focuses on revenue marketing in B2B, why modern marketing leaders must own revenue outcomes, and how buyer behavior matters more than traditional funnel metrics. Archana explains key differences between enterprise and startup marketing, shares insights on scaling SaaS marketing across India, Southeast Asia, and the Middle East, and outlines how marketing and sales alignment drives predictable growth. Meet Archana Chopra, a senior B2B marketing leader with over two decades of experience across some of the world’s most respected technology brands, including GE, HP, Microsoft, and Salesforce. Archana is currently the Vice President of Marketing at greytHR, a leading HRMS SaaS platform, where she leads marketing across India, Southeast Asia, and the Middle East. In this episode of The Marketing Couch, we sit down to unpack what modern B2B marketing leadership really looks like—beyond funnels, templates, and surface-level metrics. Archana shares grounded perspectives on revenue marketing strategy, what it truly means for CMOs to own revenue outcomes, and why understanding buyer behavior in B2B matters more than obsessing over funnel stages. We explore how enterprise marketing differs from startup marketing, what founders often underestimate while building go-to-market strategies, and how marketing and sales alignment directly impacts predictable revenue pipelines. The conversation also dives deep into AI in B2B marketing—why AI should be treated as a powerful assistant and not a replacement for leadership judgment, how AI is reshaping market research and competitive intelligence, and what skills B2B marketers need to stay relevant in 2025 and beyond. With firsthand experience scaling SaaS businesses across India, Southeast Asia, and the Middle East, Archana brings valuable GEO-aware insights into market expansion, cultural nuance, and building trust-driven growth in diverse regions. We also discuss hiring and building high-performance marketing teams, mentoring founders and marketers, and what separates effective marketing leaders from execution-focused operators. What you’ll learn 🔹 What revenue marketing really means in practice 🔹 How CMOs and VPs of Marketing think about owning growth 🔹 Why funnels fail without buyer behavior understanding 🔹 Enterprise vs startup marketing: what needs to change 🔹 How AI is changing B2B marketing leadership 🔹 Why AI cannot replace a CMO’s judgment 🔹 How to align marketing and sales for real revenue impact 🔹 Skills required for modern B2B marketers 🔹 Scaling SaaS marketing across India, SEA, and MEA Where to find Archana Chopra LinkedIn: https://www.linkedin.com/in/archanachopda/ Where to find Jaydip Sikdar LinkedIn: https://www.linkedin.com/in/jaydipsikdar/ Timestamps 00:00 Introduction to Archana Chopda and Her Journey 02:17 Understanding Revenue Marketing and Its Importance 05:46 The Evolving Role of AI in Marketing 11:29 Great HR: Unique Value Proposition and Community Engagement 16:12 Differences Between Enterprise and Startup Marketing 19:28 The Importance of Marketing and Sales Alignment 24:22 Effective Marketing Tactics and Demand Generation 32:50 The Role of Mentorship in Marketing Careers 56:01 Key Skills for Future Marketers About The Marketing Couch The Marketing Couch brings you real conversations with B2B marketing leaders, sales leaders, product leaders, customer success leaders, and founders who share what actually works beyond the theory — from startup growth to enterprise scale. For inquiries about the podcast, contact geetha@unstopppable.club If you like the conversation, please like, share, and comment — and don’t forget to subscribe. It helps the show reach more people like you.

    1h 17m
  2. B2B Marketing Secrets That Drive REAL Impact | Naveen Malhotra | The Marketing Couch | Ep 20

    JAN 13

    B2B Marketing Secrets That Drive REAL Impact | Naveen Malhotra | The Marketing Couch | Ep 20

    Meet Naveen Malhotra, the Global Head of Marketing at EdgeVerve AI Next, an Infosys subsidiary pioneering AI and automation solutions. With over 30 years in sales, marketing, and product management across B2C and B2B sectors, he has shaped brands at Infosys, Mahindra, Eicher (Royal Enfield), Foton, and Satyam. A passionate leader driving enterprise transformation, Naveen champions continuous learning and experimentation in marketing strategy.In this episode of The Marketing Couch, Naveen shares grounded perspectives on enterprise marketing strategy, the real business impact of marketing, and how leaders should think about decision-making beyond metrics.The conversation explores customer buying behaviour, leadership judgment, and why long-term brand thinking matters more than short-term performance indicators.We also discuss how marketing is practiced inside organizations, career learnings from experience, and what separates surface-level execution from meaningful impact.What you'll learn🔸 Marketing's real job: Why marketing must drive revenue impact from day one🔸 Enterprise vs SMB playbooks: The fatal mistake startups make when applying the wrong strategy🔸 The shift from selling points to business outcomes: How to position value that actually converts🔸 Buyer behavior evolution: What changed in the last decade and what marketers must adapt🔸 Building marketing credibility: How to prove ROI when leadership questions your impact🔸 Cross-functional consensus: Getting product, sales, and leadership aligned on marketing strategy🔸 The three things that kept him going: Staying paranoid, curious, and positive through career ups and downs🔸 From B2B SaaS to consumer brands: The mindset shifts required when switching business models🔸 Marketing technology philosophy: Tools vs strategy—what actually moves the needle🔸 Long-term thinking vs short-term wins: Building sustainable marketing engines that compound over timeWhere to find Naveen MalhotraLinkedIn: https://www.linkedin.com/in/naveenmalhotra/Where to find Jaydip SikdarLinkedIn: https://www.linkedin.com/in/jaydipsikdar/Timestamps00:00:00 The Integral Role of Marketing00:01:50 Understanding EdgeBob and Its Market Position00:04:06 AI Adoption Across Industries00:07:46 Navigating B2B AI Marketing Challenges00:12:04 Building Trust with C-Suite Executives00:15:55 The Shift from Point Solutions to Platforms00:19:48 Thought Leadership in AI Marketing00:23:55 Marketing's Impact on Business Revenue00:28:10 Transferring Marketing Strategies Across Industries00:32:00 Building a Community Around Brands00:35:55 Career Transitions and Learning in Marketing00:42:17 Market Entry Strategies and Brand Perception00:45:24 Challenges in Market Entry and Currency Devaluation00:47:01 Transitioning Between Companies and Product Development00:51:01 AI in Marketing: Adoption and Use Cases00:55:26 Structuring a Marketing Organization00:57:33 Hiring for Marketing Roles: Skills and Traits01:01:23 Navigating B2B Marketing Complexity01:05:25 The Future of Marketing: Technology and Storytelling01:10:05 Integrating AI into Marketing Processes01:17:06 Continuous Learning and Adaptation in MarketingAbout The Marketing CouchThe Marketing Couch brings you real conversations with B2B marketing leaders, sales leaders, product leaders, customer success leaders, and founders who share what actually works beyond the theory. From startup growth to enterprise scale, discover the strategies, frameworks, and mindsets that drive measurable business impact.For inquiries about the podcast, contact geetha@unstopppable.club.#b2bmarketingstrategy #MarketingROI #RevenueMarketing #EnterpriseMarketing #SMBMarketing #TheMarketingCouch #CMOInsights #B2BGrowth #SaaSMarketing #ConsumerMarketing #MarketingStrategy #StartupMarketing #MarketingLeadership #BusinessImpact #gtmstrategy #infosys #EdgeVerve #IndianITcompany

    1h 22m
  3. Why Most Startups Get Marketing WRONG | The Marketing Couch | Ep 19

    12/23/2025

    Why Most Startups Get Marketing WRONG | The Marketing Couch | Ep 19

    Ashwin is the CMO at Innovapptive, but his journey from business development to sales to marketing gives him a rare perspective on the entire customer lifecycle. Before Innovapptive, Ashwin spent nearly seven years at MoEngage, where he built its marketing function from scratch as the company grew from $4M to one of India's leading customer engagement platforms.In this conversation, Ashwin shares the hard-won lessons from building marketing at high-growth startups—including the surprising role of luck and timing, why marketing should amplify (not discover), and how to build authentic brands that align with founder beliefs rather than marketing spin.My biggest takeaways:1. Luck and timing are understated factors in startup success—the product must hit the market at the inflection point when customers are ready2. The secret sauce is two things: an A-class team and relentless focus on what matters to the customer3. Marketing should be an amplification function, not a discovery function—if you're using marketing to figure out product-market fit, you're too early4. Authentic brands align with founder beliefs, not marketing spin—your brand is what your founders genuinely believe, everything else is just noise5. Simpler might be better in martech—the evolution isn't always about adding more tools6. Hire for hunger and ownership—look for people who won't say "I did my job, someone else didn't do theirs."7. AI is creating anxiety across all functions—not just marketing—because nobody knows how things will look 6 months down the lineBrought to you by:The Marketing Couch—Real conversations with B2B marketing leaders, startup founders, and growth experts tackling the challenges they face every day.Where to find Ashwin:👉 LinkedIn: https://in.linkedin.com/in/ashwinslWhere to find Jaydip:👉 LinkedIn: https://www.linkedin.com/in/jaydipsikdar/👉 X: https://x.com/jaydipsikdarIn this episode, we cover: (00:00:00) Introduction and Ashwin's background(00:04:09) The secret sauce: luck, timing, and execution(00:08:20) Can Marketing control the brand experience across customer touchpoints(00:15:45) Where is B2B Marketing going in 2025 and beyond(00:18:40) What mistakes early-stage startup founders and marketers make(00:24:50) Initial high-impact marketing investments for early-stage startups(00:30:45) Founder branding at an early stage(00:37:35) Ashwin’s CMO Charter for Innovapptive(00:40:10) Early Marketing charter at MoEngage(00:46:35) Marketing bets that did not yield results(00:48:00) Early B2B SaaS Marketing trends(00:50:25) Brand-building activities at MoEngage(00:56:35) Balance between events vs digital investments(00:59:38) Ashwin’s Marketing Tech Stack(01:06:30) Early experiments with AI in Marketing(01:08:15) Ashwin’s career track(01:11:45) B2B Marketers’ challenge today(01:18:30) Ashwin’s hiring secretsReferenced:• MoEngage: https://www.moengage.com/• Innovapptive: https://www.innovapptive.com/• The importance of timing in startups• SEO vs. AI-generated search results• Developer perspectives on AI implementationIf you enjoyed this conversation, don't forget to subscribe and share it with a friend who's navigating the messy, uncertain world of B2B marketing. What's your biggest marketing challenge right now? Drop a comment below—I might cover it in a future episode.#b2bmarketing #startupmarketing #marketingleadership #saasmarketing #productmarketfit #MoEngage #MarketingHiring #StartupGrowth #CMOInsights #CMOTalk #CMO #B2BCMO #AIMarketing #MAI #IndiaStartups #techstartups #marketingstrategy #StartupFounders #growthmarketing #b2bgrowth #MarketingPodcast #jaydipsikdar

    1h 24m
  4. How Zoho Grew from 6M to 130M Users | Marketing Secrets with Praval Singh (Zoho's Head of Marketing)

    10/29/2025

    How Zoho Grew from 6M to 130M Users | Marketing Secrets with Praval Singh (Zoho's Head of Marketing)

    Meet Praval Singh, Head of Marketing at Zoho, who has spent 13 years building one of the most successful bootstrapped SaaS companies in the world. From managing a single product (Zoho Social) to now overseeing brand marketing, enterprise GTM, and customer advocacy across 55+ products, Praval has witnessed Zoho's remarkable journey from 6 million to 130 million users globally.In this episode of The Marketing Couch, Praval shares the real story behind scaling B2B SaaS marketing—from product-led to brand-led strategies, why product marketing is under fire, and how to prove marketing ROI when leadership questions your impact.What you'll learn🔸 Product marketing under scrutiny: How to prove ROI and demonstrate strategic value beyond feature launches🔸 The shift from product-led to brand-led marketing at scale (and when to make that transition)🔸 Messaging strategy for 55+ products: How to avoid customer confusion while maintaining brand coherence🔸 SMB vs Enterprise playbooks: Why applying enterprise tactics to SMB customers kills startups (and vice versa)🔸 Customer advocacy done right: Turning satisfied users into your most powerful sales channel🔸 Remote leadership secrets: Building and managing high-performing teams across geographies🔸 The SaaS marketing evolution: What actually changed between 2012 and 2025 (and what stayed the same)🔸 From agency to product company: The mindset shifts required when you move from B2C to B2B SaaS🔸 Why consistency beats campaigns: The long-term thinking that built Zoho's brand equityWhere to find Praval SinghLinkedIn: https://www.linkedin.com/in/praval/X (Twitter): @pravalWhere to find Jaydip SikdarLinkedIn: https://www.linkedin.com/in/jaydipsikdar/Timestamps00:00:00 Introduction00:03:07 Zoho's Growth Journey and Product Evolution00:06:08 The Importance of Product Marketing00:09:02 Understanding the SaaS Landscape00:11:59 The Role of Product Marketing in Driving Revenue00:14:46 Key Performance Indicators for Product Marketing00:18:07 Zoho's Unique Approach to Growth and Privacy00:21:05 Building a Unified Tech Stack for Innovation00:23:48 The Future of Zoho and Market Positioning00:31:27 Data Privacy and Marketing Strategy00:35:41 Zoho's Go-to-Market Approach00:36:05 Transitioning from SMB to Enterprise00:42:27 The Role of Events in Marketing00:53:26 Building a Unified Brand Narrative00:57:15 Organizational Structure and Marketing Strategy01:00:57 The Role of Brand and Product Management01:01:44 Exploring AI Integration in Business01:03:26 Marketing's Shift Towards Revenue Ownership01:06:07 Enhancing Customer Experience01:09:16 Driving Cross-Functional Consensus01:17:29 Hiring Philosophy and Cultural Fit01:23:23 Personal Insights and InterestsZoho: https://www.zoho.com/Zoho Social: https://www.zoho.com/social/Zoho Books: https://www.zoho.com/books/ManageEngine: https://www.manageengine.com/Stratigery Newsletter by Ben Thompson: https://stratechery.com/MKT1 Newsletter: https://mkt1.substack.com/Om Malik's Commentary: https://om.co/About The Marketing CouchThe Marketing Couch brings you real conversations with B2B marketing leaders, sales leaders, product leaders, customer success leaders, and founders who share what actually works beyond the theory. From startup growth to enterprise scale, discover the strategies, frameworks, and mindsets that drive measurable business impact.For inquiries about the podcast, contact geetha@unstopppable.club. #b2bmarketingstrategy #SaaSMarketing #ProductMarketing #ZohoMarketing #MarketingROI #BrandBuilding #CustomerAdvocacy #TheMarketingCouch #CMOInsights #B2BGrowth #RemoteLeadership #EnterpriseMarketing #SMBMarketing #MarketingStrategy #StartupMarketing #communitymarketing

    1h 26m
  5. Google Cloud India Marketing Head's B2B Marketing Golden Rules Revealed | Krishnan Chatterjee | Ep 17

    09/25/2025

    Google Cloud India Marketing Head's B2B Marketing Golden Rules Revealed | Krishnan Chatterjee | Ep 17

    Meet Krishnan Chatterjee, Head of Marketing for Google Cloud India, who has spent over two decades spotting discontinuities and turning them into business breakthroughs. From launching Bristol Menthol on a bicycle in Jodhpur to building "Employees First, Customers Second" at HCL, and from creating GST solutions at SAP to now driving AI transformation at Google Cloud, Krishnan brings a unique philosophy: "Brand equals business model." In this episode of The Marketing Couch, Krishnan shares why most B2B marketers fail because they separate brand from business reality—and reveals his contrarian approach to building marketing functions that actually drive revenue instead of just organizing events. What you'll learn 🔸 The Brand = Business Model Philosophy: Why marketing claims must be delivered through your actual business model, or you've failed as a marketer 🔸 The Discontinuity Advantage: How to spot market shifts before competitors and turn them into revenue opportunities (like the GST solution that generated 25% of SAP India's cloud revenue) 🔸 AI's Funnel Transformation: Why engagement-driven MQLs are dying and intent-driven funnels with higher conversion rates are the future 🔸 The Lighthouse Strategy: Why you should never campaign until you have 2-3 brilliant customer implementations and advocacy 🔸 Capacity vs Cost: How AI isn't just about reducing costs but expanding your capacity to solve previously impossible problems 🔸 The P&L Line of Sight: How to position your marketing function in the top half of the P&L as a revenue contributor, not a cost center 🔸 Cross-functional Orchestration: The three-part role marketers must play—customer intimacy, proposition building, and market discontinuity identification 🔸 Value vs Commodity Selling: Why B2B marketing evolved from commodity price battles to value creation and what that means for your approach 🔸 The "Create, Not Consume" Mindset: How a philosophy from music creation applies to building breakthrough marketing strategies 🔸 Operating Model Transformation: Why AI requires rethinking people, process, and technology—not just adding new tools to existing workflows Where to find Krishnan Chatterjee • LinkedIn: https://www.linkedin.com/in/krishnanchatterjee/ • Music: Search "Contraband - Currency" on any streaming platform • Community: ATM (Addicted to Music) - YouTube Where to find Jaydip Sikdar • LinkedIn: https://www.linkedin.com/in/jaydipsikdar/ • X: https://x.com/jaydipsikdar Timestamps 00:00 Introduction to the Marketing Couch Festival Specials 02:15 Exploring Krishnan Chatterjee's Journey 04:07 Philosophical Insights and Personal Reflections 09:31 The Transition from B2C to B2B Marketing 11:36 Discontinuities in Marketing and Career Choices 18:06 AI's Role in B2B Marketing 21:08 Google Cloud's Mission and Marketing Strategy 24:45 B2B Marketing Evolution and Insights 27:32 The Shift from Commodity Selling to Value Selling 30:28 Aligning Marketing with P&L Objectives 32:10 Customer Intimacy and Market Discontinuities 35:35 The Transformation of B2B Marketing Funnels 39:21 AI's Impact on Marketing Operating Models 42:10 The Importance of Cross-Functional Collaboration 45:09 Balancing Creativity and Professional Responsibilities 49:13 Personal Pride and Mentorship in Professional Growth About The Marketing Couch The Marketing Couch brings you honest conversations with B2B marketing, sales, and startup leaders. For inquiries about the podcast, contact geetha@unstopppable.club. #B2BMarketing #AIMarketing #BrandStrategy #GoogleCloud #DiscontinuityMarketing #MarketingStrategy #TheMarketingCouch #RevenueMarketing #BusinessModel #MarketingLeadership #DigitalTransfo #DiscontinuityMarketing #RevenueMarketing #BusinessModelStrategy #DigitalTransformation #MarketingLeadership #AITransformation #B2BGrowth

    1 hr
  6. This Marketing VP is making the Semiconductor industry cool again | Paroma Sen, Astera Labs | Ep 16

    08/28/2025

    This Marketing VP is making the Semiconductor industry cool again | Paroma Sen, Astera Labs | Ep 16

    Paroma Sen joined Astera Labs as VP of Corporate Marketing in January 2024—just two months before the company's $2B IPO. Here's how she built a marketing organization from scratch during one of the most intense periods in a company's lifecycle, and what she learned about making "boring" industries cool again.We discuss:1. The "Tiramisu Strategy" for building marketing infrastructure in layers (and why alignment holds it all together)2. How to manage 7 different audiences simultaneously without diluting your message3. Why being the "new person" during crisis can be your biggest advantage4. The moment industry people said Astera was "showing up bigger than your brand"5. How creative AI usage cuts through B2B content clutter (data centers with Christmas lights?)6. Why she deliberately chooses stretch roles over "perfect fit" positions every time7. The cross-continental marketing reality: What works in India vs Silicon Valley8. How Astera became the first semiconductor company to embrace ABM methodologyWhere to find Paroma Sen:• LinkedIn: https://linkedin.com/in/paromasenWhere to find Jaydip:• LinkedIn: https://www.linkedin.com/in/jaydip-sikdar• YouTube: https://www.youtube.com/@jaydipsikdarIn this episode, we cover:00:00 Introduction02:55 The Evolution of Semiconductor Marketing05:48 Building a Marketing Team from Scratch08:54 The Tiramisu Strategy for Organizational Growth11:50 Positioning in the AI Infrastructure Landscape15:10 Cross-Cultural Marketing Insights18:12 Lessons from the D2C Experience27:17 Navigating B2B and Consumer Marketing Dynamics28:15 Roles and Responsibilities in Marketing29:32 Differentiating Go-to-Market Strategies30:56 Understanding Audience Engagement32:40 Communicating Across Diverse Audiences36:38 The Evolution of Product Marketing39:44 The Importance of Positioning in Marketing41:10 AI's Impact on Marketing Strategies44:11 Implementing Account-Based Marketing (ABM)46:22 The Role of Diversity in Marketing Teams48:53 Advice for Aspiring Marketers50:32 The Shift in Content Marketing StrategiesMy biggest takeaways: The "Tiramisu Strategy" for building marketing from scratch: Infrastructure first (people, process, technology), then strategy (what to do/not do), then execution—all held together by alignment across leadershipThe 30-60-90 day framework for new leaders: Listen and absorb (first 30), reflect your point of view and gather feedback (next 30), then decide and communicate the plan (final 30)The 7-audience framework for complex B2B messaging: Map all stakeholders (customers, partners, investors, press, analysts, current employees, future employees), but tailor content strategically; not every message serves all sevenReferenced:• Astera Labs: https://www.asteralabs.com/• SAP: https://www.sap.com/• National Semiconductor: https://www.ti.com/• Dolby Labs: https://www.dolby.com/• NDTV Ethnic: https://www.ndtvethnic.com/• OCP Summit: https://www.opencompute.org/• The Marketing Couch: https://www.youtube.com/@jaydipsikdar• UC Berkeley Haas: https://haas.berkeley.edu/• Seth Godin's Marketing Blog: https://seths.blog/Production and marketing by Unstoppable Studio.For inquiries about sponsoring the podcast, email geetha@unstoppable.club.#B2BMarketing #CorporateMarketing #SemiconductorMarketing #IPOMarketing #MarketingTeamBuilding #ProductMarketing #AIInMarketing #MarketingLeadership #VPMarketing #B2BMarketingStrategy #MarketingFromScratch #SiliconValleyMarketing #TechStartupMarketing #HardwareMarketing #AIInfrastructureMarketing #AsteraLabs #SAPMarketing #NationalSemiconductor #DolbyLabs #TiramisuStrategy #MarketingOrgStructure #EventMarketing #ABMSemiconductor #B2BContentStrategy #MarketingCareerAdvice #MarketingLeadershipDevelopment #InternationalMarketing #HiringMarketingTalent #MarketingPodcast #B2BMarketingPodcast #StartupMarketingPodcast #TheMarketingCouch #MarketingCareerPodcast #B2BMarketingFrameworks

    58 min
  7. From 0 to 300 Customers: The Anti-Marketing Playbook That Works

    08/14/2025

    From 0 to 300 Customers: The Anti-Marketing Playbook That Works

    Meet Adithya Krishnaswamy, Director of Marketing at Everstage, who built a 15-person marketing team without any traditional marketing background. From processing sales commissions in Excel at Freshworks to leading marketing at a Series B startup, Adithya brings a RevOps lens to B2B marketing that challenges every conventional playbook. In this episode of The Marketing Couch, Adithya shares how Everstage grew from zero to hundreds of customers by doing 100+ events where they never pitched their product—and why this contrarian approach actually accelerated their pipeline. What you'll learn 🔸 The anti-pitch philosophy: Why adding value first and never outwardly pitching prospects became their core growth engine 🔸 100 events, zero pitches: The community-first approach that built trust before selling 🔸 Why they deliberately avoided SEO: The counterintuitive decision to ignore a channel every competitor was using 🔸 Implementation as differentiation: How refusing to outsource became their biggest competitive moat 🔸 AI-powered productivity: Actual workflows that help a 15-person team operate like 50 🔸 Building US market trust from India: The long-game strategies that actually worked 🔸 ABM without the hype: Why they never spent on Demandbase platforms everyone was using 🔸 Content in the AI era: Moving beyond blogs to insights, data, and expert opinions 🔸 RevOps to Marketing transition: How understanding the jobs-to-be-done gave an unfair advantage Where to find Adithya Krishnaswamy • LinkedIn: Adithya Krishnaswamy • Everstage: https://www.everstage.com • Closing Thoughts Newsletter: Available on LinkedIn Where to find Jaydip Sikdar • LinkedIn: /jaydipsikdar • X: https://x.com/jaydipsikdar • The Marketing Couch: /@jaydipsikdar Timestamps 00:00 Introduction 00:10 Everstage and Its Unique Approach 02:45 Understanding the Sales Commission Automation Landscape 08:10 Competitive Differentiation in Sales Performance Management 17:37 Target Audience and Market Dynamics 19:26 Aditya's Journey and Marketing Philosophy 25:02 Community Building and Event Strategy 33:31 Navigating the US Market and Brand Building 39:59 The Shift to Targeted Marketing 43:00 Learning from Community Insights 45:49 Content Marketing in the AI Era 49:41 Authenticity in Thought Leadership 54:25 The Evolution of SEO and AI 58:26 Leveraging AI for Workflow Automation 01:02:24 Demand Generation Strategies 01:03:39 The Role of AI in Scaling Marketing Efforts 01:09:41 Future Trends in Marketing and AI 01:14:59 The Human Element in Marketing Referenced • RevOps Co-op Community: https://www.revopscoop.com/ • Gartner Market Guide: https://www.gartner.com/en/research/methodologies/market-guide • Forrester Wave: https://www.forrester.com/policies/forrester-wave-methodology/ • Pavilion Newsletter: https://www.joinpavilion.com/topline-newsletter • Thomas Tung's Newsletter: https://tomtunguz.com • SaaStr Newsletter: https://www.saastr.com/old-subscribe-2/ • 20VC Podcast: https://20vc.substack.com/about About The Marketing Couch The Marketing Couch brings you real conversations with B2B marketing leaders who share what actually works beyond the theory. From startup growth to enterprise scale, discover the strategies, frameworks, and mindsets that drive measurable business impact. For inquiries about the podcast, contact geetha@unstopppable.club. #B2BMarketing #StartupMarketing #RevenueOperations #AIinMarketing #SalesCompensation #AccountBasedMarketing #TheMarketingCouch #CommunityMarketing #B2BSaaS #MarketingStrategy #GTM #Everstage #MarketingLeadership #ContentMarketing #DemandGeneration #Everstage #themarketingcouch

    1h 17m
  8. From Customer Support to Sales Leader: 9 Years of Sales Lessons

    07/30/2025

    From Customer Support to Sales Leader: 9 Years of Sales Lessons

    Meet Ranga Jagannath, Senior Director-Growth at Agora, who has spent over 9 years building markets from zero while defying every conventional career rule. From customer support roles to leading sales for a tech startup, Ranga brings a unique perspective on what actually drives sustainable professional growth—and why most people get career loyalty completely wrong. In this episode of The Marketing Couch, Ranga shares the real insights behind building a fulfilling career without constantly chasing the next opportunity—and why his contrarian approach to sales has kept him energized for nearly a decade. What you'll learn 🔸 The career evolution playbook: How customer support experience becomes a secret weapon in sales leadership 🔸 Why a long stint at one company can be a competitive advantage (when everyone else job hops) 🔸 The "accidentally wise" philosophy: How curiosity, stubbornness, and inability to sit still drive career growth 🔸 Distance running discipline applied to business: Why incremental progress beats overnight success 🔸 The networking approach that opened doors: Building relationships without selfish motives 🔸 Sales empathy from the front lines: How customer support teaches you to handle rejection and difficult conversations 🔸 The contrarian sales practices: Why Ranga hates forecasts and avoids traditional sales entertainment 🔸 Work-life integration reality: Why perfect balance is a myth but sustainable growth isn't 🔸 Learning and staying relevant: How curiosity and hands-on experimentation keep you ahead Where to find Ranga Jagannath • LinkedIn: https://www.linkedin.com/in/rangajagannath • Ranga's Book 'Accidentally Wise'' Amazon Link: https://amzn.in/d/3DEjEIj • Peak Pursuits [Ranga's Newsletter]: https://peakpursuit.substack.com/ Where to find Jaydip Sikdar • LinkedIn: https://www.linkedin.com/in/jaydipsikdar/ • X: https://x.com/jaydipsikdar • The Marketing Couch: www.youtube.com/@jaydipsikdar Timestamps 00:00 Introduction 05:03 Building a Career at Agora 09:52 Understanding Agora's Technology and Market 15:09 Sales Insights and Networking 20:10 Empathy in Sales and Customer Support 26:05 Navigating the Sales Landscape 29:42 The Influence of Sports on Professional Life 37:16 The Journey of Writing: Accidentally Wise 45:50 Balancing Professional Growth and Personal Pursuits Referenced • Agora.io: https://www.agora.io • Accidentally Wise (Book): Available on Amazon • Peak Pursuits Newsletter: Available on Substack • Hike Messenger: Early customer success story • Centennial by Alex Hill: Referenced book on organizational longevity About The Marketing Couch The Marketing Couch brings you real conversations with B2B marketing leaders, sales leaders, product leaders, customer success leaders, and founders who share what actually works beyond the theory. From startup growth to enterprise scale, discover the strategies, frameworks, and mindsets that drive measurable business impact. For inquiries about the podcast, contact geetha@unstopppable.club. This Marketing video is part of 'The Marketing Couch' podcast series. Subscribe if you are a B2B Marketer, want to grow your career in B2B marketing, B2B Sales, Product Marketing, Startup Marketing, AI Marketing, or you want to keep track of the latest trends in B2B Marketing, or you are a startup founder and figuring out where and how to start marketing. #B2BMarketing #SalesLeadership #CareerGrowth #CustomerSuccess #StartupLife #ProfessionalDevelopment #TheMarketingCouch #WorkLifeBalance #SalesStrategy #CareerAdvice #B2BSales #MarketingLeadership #StartupGrowth #DistanceRunning #AccidentallyWise

    52 min

About

The Marketing Couch unpacks real B2B marketing playbooks from practitioners who are doing things differently. Each week, host Jaydip Sikdar sits down with marketing leaders to decode their strategies, share actionable insights, and reveal the mindset shifts that shaped their success.