The Step UP - Where Leaders, Talent Managers and Leadership Development pros find expert tips for Leadership excellence

Kent Kniebel
  • 5.0 (12)
  • Management
  • Updated Weekly

About the Podcast The Step Up brings together experts who help leaders elevate their impact. Each 45-minute episode features conversations with thought leaders, practitioners, and innovators who are changing how we think about leadership development and helping leaders step up their game. Why This Podcast Exists Throughout my career—from my time at organizations like Korn Ferry, Cargill, General Mills, and Buffalo Wild Wings to my current work as an independent leadership consultant—I've witnessed firsthand how leaders struggle during moments of change and transition and when learning higher-level skills. Work never slows down, and leaders often find themselves trying to grow while in the thick of daily demands. The Step Up is designed to provide practical wisdom and actionable strategies that busy leaders can implement immediately to enhance their effectiveness. What to Expect Each episode follows a two-part format: Part One: Leadership Journeys We explore our guest's background, expertise, and unique perspective on leadership development. You'll hear authentic stories about their experiences supporting leaders and the insights they've gained along the way. Part Two: Actionable Strategies Our guests share three specific, practical tools or approaches that you can apply to your leadership right away. We dig into each one, discussing how to implement it effectively in your unique context. Your Host Kent Kniebel brings over 20 years of experience in leadership development, talent management, and DEI consulting to each conversation. Drawing on his background in corporate HR roles and external consulting work, Kent guides discussions that bridge theory and practice, focusing on what really works in today's leadership landscape. Connect with Kent Have questions about the podcast or want to continue the conversation? Connect with Kent on LinkedIn or visit Kniebel Leadership Advisory to learn more about his work supporting leaders during critical transitions.

  1. 2d ago

    Building Capability, Not Dependency | Nick Gonios

    Most learning and development spend gets justified by completion rates and course counts, not by whether anyone actually changed how they lead. Nick Gonios, VP of Learning Transformation at TalentLMS, has spent 30 years building and scaling technology companies, and he thinks L&D has been solving the wrong problem for decades. He joins Kent to unpack what he calls the capability paradox, and why building capability, not dependency, has to be the goal. Guest: Nick Gonios is VP of Learning Transformation and company ambassador for TalentLMS (part of Epignosis), with more than 30 years building and scaling technology companies, including roles at Microsoft and Fujitsu, several startups, and a stint as public-facing CEO of a software company listed on the Australian Stock Exchange. In this episode: [00:49] — Kent opens on why "building capability, not dependency" is today's topic[02:13] — Nick's path from Sydney to Athens: 30 years in tech, Microsoft, startups, and taking a software company public[05:16] — Nick's "lowercase L, uppercase T" theory of learning transformation[11:04] — Why HR "plant tours" miss the real problems, and what minimal viable learning looks like instead[19:04] — The Lou Gerstner and IBM story behind "people respect what's inspected of them"[20:28] — The capability paradox: how L&D metrics quietly optimized for the wrong things[27:49] — Why one-to-one coaching has always been too expensive, and what AI changes about that math[42:35] — Nick's advice for leaders in week one of a new role Resources mentioned: Who Says Elephants Can't Dance? Leading a Great Enterprise Through Dramatic Change by Louis V. Gerstner Jr.TalentLMS, TalentHR, and TalentCards Links for today's show: Nick Gonios on LinkedIn TalentLMSKent Kniebel on LinkedInThe Promoted Leader Toolkit Music for this podcast comes from a live recording of the song Needle & Thread and is provided with permission by Pert' Near Sandstone. Check them out on pertnearsandstone.com and on all major streaming platforms. Enjoyed the episode? Leave a rating and review wherever you listen, it helps more leaders find the show.

  2. Sep 8

    Presentation Skills That Build Trust | Bryan Flanagan

    Most leaders think they need better slides or better wording. Bryan Flanagan, who spent 14 years at IBM before a chance meeting with Zig Ziglar turned into a 29-year career at the Zig Ziglar Corporation, says the real gap is almost never content, it's delivery. In this episode, Kent and Bryan dig into why "everybody's in sales" whether it says so on your business card or not, the three keys to a presentation that actually lands, and why the leaders who pause the most tend to be the ones people trust the most. Guest: Bryan Flanagan is CEO of Flanagan Training Group, a 14-year IBM veteran turned 29-year member of the Zig Ziglar Corporation, and a presentation skills coach who has spent decades teaching executives the difference between being comfortable in front of a room and being effective in one. In this episode: 01:50 — Bryan's path: 14 years at IBM, a chance meeting with Zig Ziglar, and a 29-year career that followed04:01 — "Everybody makes a living selling something," even if it's not on your business card07:51 — The three keys to presenting: visual, verbal, and validation13:41 — PowerPoint as a support, not a crutch: the six-lines, six-words rule18:28 — Padding and filler words: what Caroline Kennedy's Senate interview revealed22:15 — The four real benefits of pausing instead of filling the silence27:51 — Working the stage with intention, and the Tom Peters story that shows what happens when you don't34:15 — Advice for leaders chasing a promotion, and for those who just landed one Resources mentioned: Silent Messages by Dr. Albert Mehrabian (source of the 7%/38%/55% communication study)Zig Ziglar and the Zig Ziglar Corporation (Bryan's 29-year career home) Links for today's show: Bryan Flanagan on LinkedInFlanagan Training Group on LinkedInFlanagan Training Group websiteKent Kniebel on LinkedInThe Promoted Leader Toolkit

  3. Sep 1

    The Future of Learning Is Human: A Conversation on AI and Leadership Development

    AI can compress weeks of instructional design into minutes, but John Pike, founder and CEO of Parisos Partners, argues that speed isn't the same thing as learning. In this conversation, John and Kent dig into what happens when we remove the friction that actually forms people, why cognitive offloading isn't the same as offloading your humanity, and what leadership development gets wrong when it chases efficiency over practice and accountability. Guest: John Pike is the founder and CEO of Parisos Partners, an executive assessment and development firm, with a background spanning finance, Gallup's strength psychology work, and Korn Ferry's assessment practice. In this episode: 02:01 — John's path from accounting to executive assessment and founding Parisos Partners08:23 — Why human-to-human leadership is the work AI won't replace09:01 — How AI has disintermediated instructional design, and why the ROI hasn't shown up yet16:29 — The nephews story: what happens when you rescue people instead of letting them struggle20:49 — What "friction that forms people" actually means for learning professionals23:19 — The rise and fall of the LMS-everything era in leadership development30:46 — Why group coaching and learning circles worked when eLearning alone didn't36:21 — Cognitive offloading: what AI should take off your plate, and what it shouldn't46:16 — Advice for leaders seeking their next promotion48:04 — Advice for leaders in their first 90 days after a promotion Resources mentioned: Bob Pike Group's Creating Training Techniques Conference September 13 - 18, 2026The 70:20:10 learning modelTEDx Minneapolis Links for today's show: John Pike on LinkedInPerissos Partners websiteKent Kniebel on LinkedInThe Promoted Leader Toolkit Music for this podcast comes from a live recording of the song Needle & Thread and is provided with permission by Pert' Near Sandstone. Check them out on pertnearsandstone.com and on all major streaming platforms. Enjoyed the episode? Leave a rating and review wherever you listen, it helps more leaders find the show.

  4. Aug 25

    The Power of Speaking: Why Leaders Are Judged the Moment They Talk

    Most leaders never think about speaking as a skill until they're standing in front of a room that expects them to have one. Antoniette Roze, Founder and CEO of WPC Speakers Global, has spent 30 years turning speakers' expertise into careers, and in this episode she breaks down why the best communicators care less about performance and more about the person in front of them. Kent and Antoniette cover everything from executive presence to the neuroscience of the number three, and why nearly every rule of the stage applies just as much in a three-person meeting. Guest: Antoniette Roze is Founder and CEO of WPC Speakers Global, host of the top-ranked SPEAKPact podcast, and a speaker agent who has spent 30 years helping experts build revenue-generating speaking careers. In this episode: 02:00 — Meet Antoniette Roze, CEO of WPC Speakers Global and host of the SPEAKPact podcast04:00 — Why speaking is one of the most underused leadership tools06:00 — Executive presence and how it actually shows up on stage09:00 — The two keys to effective speaking (hint: it's not performance)15:00 — How to actually study your audience before you speak to them23:00 — Why the best communicators only give you three things at a time34:00 — The power of silence, pacing, and why fast talkers lose trust49:00 — Advice for leaders chasing a promotion, and for those who just landed one Resources mentioned: SPEAKPact, Antoniette's podcast (speakpact.com)Speaker Revenue Lab, Antoniette's 3-day speaker workshop (speakerrevenuelab.com) Links for today's show: Antoniette Roze on LinkedInSPEAKPact podcastSpeaker Revenue LabKent Kniebel on LinkedInThe Promoted Leader Toolkit Music for this podcast comes from a live recording of the song Needle & Thread and is provided with permission by Pert' Near Sandstone. Check them out on pertnearsandstone.com and on all major streaming platforms. Enjoyed the episode? Leave a rating and review wherever you listen, it helps more leaders find the show.

  5. Aug 18

    Why Neuro-Inclusive Cultures Make Every Leader More Effective

    Most leaders write policies, meetings, and office norms for "the average" employee. Hailey Meyer explains why that instinct quietly costs organizations their best thinking, and what it actually takes to build a culture where neurodivergent team members, and everyone else, can do their best work. Guest: Hailey Meyer is founder of Compassionately Transparent Coaching, a leadership development consultant, ICF-certified coach, and certified ADHD coach practitioner who helps individuals and organizations build neuro-inclusive environments. In this episode: 01:50 — Kent welcomes Hailey Meyer to the show02:04 — Hailey's background and her two-part coaching practice04:33 — How Hailey became passionate about neurodiversity coaching09:02 — Kent's own first exposure to neuro-inclusion during the pandemic at Cargill12:00 — Defining neuro-inclusive culture and the business case behind it19:33 — What gets in the way: why leaders label differences as problems22:47 — A practical example: redesigning meetings so every brain can contribute30:16 — Office design, open floor plans, and the case for hybrid work38:52 — Two pieces of advice, one for leaders climbing and one for leaders who just arrived Resources mentioned: Temple Grandin and her work on reducing animal stress (search for this)"Astrophysics for People in a Hurry" by Neil deGrasse TysonThe Neuroleadership Institute (search for this)Adam Grant's research on return-to-office mandates (search for this)The "devil's floor plan" concept, attributed to Carla McLaren (search for this) Links for today's show: Hailey Meyer on LinkedInCompassionately Transparent CoachingKent Kniebel on LinkedInThe Promoted Leader Toolkit Music for this podcast comes from a live recording of the song Needle & Thread and is provided with permission by Pert' Near Sandstone. Check them out on pertnearsandstone.com and on all major streaming platforms. Enjoyed the episode? Leave a rating and review wherever you listen, it helps more leaders find the show.

  6. Aug 11

    Why Rudeness at Work Is Costing Companies Billions

    Businesses in the U.S. are losing an estimated $2 billion a day to rudeness and incivility. Not layoffs, not bad strategy, just people being sour, sarcastic, or careless with each other. Dr. John O'Brien has spent 30 years as a psychologist watching what that does to people, and he's spent the last several turning it into a mission: teaching leaders and teams how to catch it before it wrecks a culture. Guest: Dr. John M. O'Brien is a licensed psychologist, executive coach, and founder of Activate Success, and the author of Rudeness Rehab: Reclaiming Civility in the Workplace and Your Home Space. In this episode: 00:40 — Kent's intro and why 1 in 3 promotions fail01:44 — John's path from psychotherapy to workplace civility05:00 — The billion-dollar cost of incivility08:44 — How social media and digital tools fuel workplace rudeness12:54 — Return-to-office mandates and the narcissism research behind them17:57 — The three types of incivility, and the one John worries about most23:19 — What leaders and HR should actually be doing about it31:50 — The BAM framework for staying calm under pressure39:16 — Advice for leaders stepping into a new role Resources mentioned: SHRM's research on the cost of workplace incivility (shrm.org)Dr. Christine Porath's research on civility at work Andrew Huberman's physiological sigh research, Huberman Lab (hubermanlab.com)Adam Grant, Marissa Shandell, and Courtney Elliott's study linking CEO narcissism to return-to-office mandates (fortune.com)Rudeness Rehab: Reclaiming Civility in the Workplace and Your Home Space (rudenessrehab.com)Civility Matters, John's podcast - (https://civilitymatters.buzzsprout.com ) Links for today's show: John O'Brien on LinkedInJohn's TEDxTufts Talk: Small Slights, Big ConsequencesActivate SuccessRudeness Rehab (book)Kent Kniebel on LinkedInThe Promoted Leader Toolkit Music for this podcast comes from a live recording of the song Needle & Thread and is provided with permission by Pert' Near Sandstone. Check them out on pertnearsandstone.com and on all major streaming platforms. Enjoyed the episode? Leave a rating and review wherever you listen, it helps more leaders find the show.

  7. Aug 4

    The Leadership Lesson You Have to Relearn at Every Level

    George Parada spent thirteen years learning to lead inside Cargill's highly structured system, then walked into Meta with almost none of that structure in place, and had to rebuild it from scratch. Today, as an account executive at JLL leading a 300-plus person team, he's still relearning the same lesson: letting go of the work that made him successful in the first place. Guest: George Parada is an Account Executive at JLL, where he has strategic oversight of a 300+ person team supporting a life sciences client in the Bay Area. His career spans 13 years at Cargill (production supervisor to Director of Engineering), an 18-month stint in food and beverage, three years at Meta, and now JLL. In this episode: [02:14] — George's career path: Cargill to Meta to JLL, and why he stepped back into an individual contributor role on purpose[06:04] — What changed moving from a 150-year-old structured company to a startup-like Meta[10:38] — The hardest transition of his career: becoming the person the buck stops with[13:30] — Leading functions he has no background in, using a RACI framework[17:19] — The line from his facilitator that reframed how he leads: "I may no longer be six feet from the work, but I'm six feet from the solution"[23:08] — Working "miles across but only inches deep," and why he forces his team to plant progress flags[25:50] — Why he keeps his own name off the RACI for the roles he's filled[32:14] — The lesson he wishes he'd learned sooner: setting expectations and accountability from day one[37:33] — Why "meets expectations" isn't a bad rating, and the trap of grade-inflating it anyway[40:50] — His advice for leaders chasing the next promotion: build your board of directors[42:54] — His advice for newly promoted leaders: read The First 90 Days and establish your norms before you get popular Resources mentioned: The First 90 Days by Michael WatkinsRACI framework (Responsible, Accountable, Consulted, Informed) Links for today's show: George Parada on LinkedInKent Kniebel on LinkedInThe Promoted Leader Toolkit Music for this podcast comes from a live recording of the song Needle & Thread and is provided with permission by Pert' Near Sandstone. Check them out on pertnearsandstone.com and on all major streaming platforms. Enjoyed the episode? Leave a rating and review wherever you listen, it helps more leaders find the show.

  8. Jul 28

    Why Middle Managers Are the Emotional Shock Absorbers of Change

    Dana Echert has spent her career watching the same pattern repeat across hospitality, a Forbes Five Star resort, and a hypergrowth tech company: organizations know emotional intelligence matters, and still struggle to build it. In this episode, she and Kent dig into why EQ, not technical skill, now decides who survives the flattening happening across middle management, and what it actually looks like to lead yourself before you try to lead a team. Guest: Dana Echert, CPTM, SHRM-CP is the founder of INSPIRE, where she helps organizations build emotional intelligence, trust, and psychological safety into their leadership pipelines. In this episode: 02:18 — Dana's path from 22-year-old restaurant manager to building leadership development programs05:48 — The director who pulled Dana and her team aside to apologize, and what it taught her about leadership13:36 — Why middle managers have become the emotional shock absorbers of constant change14:32 — Why EQ, not technical skill, decides who survives organizational flattening21:01 — The difference between a leader who reacts and one who responds25:07 — Why "you need EQ training" backfires, and what actually shifts behavior26:40 — The Five Guys fries analogy for making the business case on trust37:01 — Dana's advice for leaders preparing for their next promotion Resources mentioned: Google's Project Aristotle (research on psychological safety as the top driver of team performance)The EQ Lab, Dana's three-month leadership development journeyTrust and EQ Reset Workshop, Dana's single-session offering for teams navigating change Links for today's show: Dana Echert on LinkedInINSPIRE (Dana's company)Kent Kniebel on LinkedInThe Promoted Leader Toolkit Music for this podcast comes from a live recording of the song Needle & Thread and is provided with permission by Pert' Near Sandstone. Check them out on pertnearsandstone.com and on all major streaming platforms. Enjoyed the episode? Leave a rating and review wherever you listen, it helps more leaders find the show.

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About

About the Podcast The Step Up brings together experts who help leaders elevate their impact. Each 45-minute episode features conversations with thought leaders, practitioners, and innovators who are changing how we think about leadership development and helping leaders step up their game. Why This Podcast Exists Throughout my career—from my time at organizations like Korn Ferry, Cargill, General Mills, and Buffalo Wild Wings to my current work as an independent leadership consultant—I've witnessed firsthand how leaders struggle during moments of change and transition and when learning higher-level skills. Work never slows down, and leaders often find themselves trying to grow while in the thick of daily demands. The Step Up is designed to provide practical wisdom and actionable strategies that busy leaders can implement immediately to enhance their effectiveness. What to Expect Each episode follows a two-part format: Part One: Leadership Journeys We explore our guest's background, expertise, and unique perspective on leadership development. You'll hear authentic stories about their experiences supporting leaders and the insights they've gained along the way. Part Two: Actionable Strategies Our guests share three specific, practical tools or approaches that you can apply to your leadership right away. We dig into each one, discussing how to implement it effectively in your unique context. Your Host Kent Kniebel brings over 20 years of experience in leadership development, talent management, and DEI consulting to each conversation. Drawing on his background in corporate HR roles and external consulting work, Kent guides discussions that bridge theory and practice, focusing on what really works in today's leadership landscape. Connect with Kent Have questions about the podcast or want to continue the conversation? Connect with Kent on LinkedIn or visit Kniebel Leadership Advisory to learn more about his work supporting leaders during critical transitions.

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