Hyatt Commercial's Coffee Talk Podcast

Gabrielle Titow

Hyatt Commercial's Coffee Talk podcast brings industry leaders to the table to discuss trends, challenges, and innovations shaping the future of commercial real estate.

Episodes

  1. 5d ago

    CT EP 12 | Building with Purpose: Ben Harries on Leadership, Construction & Long-Term Relationships

    In Episode 12 of Coffee Talk, Justin Mullen sits down with Ben Harries, Owner of BuilderGuru Contracting and Gardiner & Gardiner Contracting, to discuss leadership that starts outside the office, commercial construction, business relationships, and what it takes to grow a company with intention. Ben shares how the company grew through acquisition and expanded from tenant fit-outs into larger ground-up construction work. He reflects on the relationships that helped shape the business, from clients and employees to referral partners who trusted him as a first phone call for construction guidance. The conversation also explores Ben's leadership style, which is rooted in leading by example, accountability, and being present for the people around him. He shares how prioritizing family, personal discipline, and a strong support system has influenced the way he leads inside and outside the office. Justin and Ben reflect on their long-standing relationship, shared connection through lacrosse, the role mentorship has played in both of their careers, and how they have supported each other over the years. They also discuss how lessons from coaching, construction, and business ownership carry into leadership, team building, and long-term decision-making. This episode touches on the realities of commercial construction, including permitting challenges, early contractor involvement, and helping business owners better understand costs, timelines, and the process of opening their doors. Justin also shares how similar values show up at Hyatt Commercial through broker support, internal structure, and building a team where people feel ownership in the work. From construction and coaching to family, accountability, and business growth, this episode offers practical insights for entrepreneurs, business owners, operators, and leaders who are building with purpose. Grab your coffee and let's talk business!

    39 min
  2. Apr 27

    CT EP 10 | Building from the Ground Up: Jim Schaefer on Leadership, Service & Long-Term Vision

    In Episode 10 of Coffee Talk, Justin Mullen sits down with Jim Schaefer, CEO of Schaefer Homes, to discuss leadership, resilience, and what it takes to build a business from the ground up.   Jim shares his path from leaving a career in finance to starting over in construction, taking on hands-on work and learning every part of the building process. He reflects on early challenges, setbacks, and the role his family and support system played in helping him reset and move forward.   Justin and Jim explore how those experiences shaped his leadership style — grounded in accountability, service, and leading by example. Jim emphasizes the importance of showing up in the community, including schools and local spaces, where being physically present allows him to connect with and inspire future leaders in a way that can't be replicated from a distance. The conversation also highlights the foundation of his business: serving people first and creating opportunities that elevate their lives. Jim shares how this mindset has guided the growth of Schaefer Homes, where financial success is a byproduct of delivering value, not the primary driver.   From building his first homes by hand to scaling a team and refining his role as a leader, Jim offers a candid look at the realities of growth, responsibility, and long-term thinking. He also shares his vision for the future, including the goal of growing Schaefer Homes into one of the top 100 homebuilders in the world.   This episode offers practical insights for entrepreneurs, operators, and leaders focused on building with purpose, leading with intention, and creating lasting impact.

    40 min
  3. 11/25/2025

    CT EP 5 From Show Business to Main Street: Constance Polamalu on Cultivating Teams & Legacy Retail

    In this episode of Coffee Talk, Justin Mullen, President of Hyatt Commercial Real Estate, sits down with Constance Palamalu, Chief Operating Officer of Zachary's Jewelers and founder of Bloomstone Jewelers. Constance shares how growing up as the daughter of an NFL player, performing in Las Vegas, and studying theater, mass communications, and geology all led—unexpectedly—to a career in gemology, brand-building, and retail leadership. She reflects on selling jewelry on live TV, designing hundreds of pieces each season, and ultimately choosing Annapolis and Zachary's as the place to build a long-term legacy. Justin and Constance explore her self-described leadership style as a "cultivator," the evolution of Zachary's from a two-person shop to a "football team" of specialists, and how the company navigated COVID shutdowns by doubling down on people, community, and service. Constance also breaks down the story behind Bloomstone—an exclusively lab-grown diamond brand—and why it was built alongside, not inside, Zachary's. From succession planning and operational systems to community traditions and multi-generational customers, this conversation offers a thoughtful look at what it takes to sustain and grow a beloved Main Street brand. Whether interested in small business operations, leadership, or the future of jewelry retail, listeners will find plenty of practical insight and inspiration.

    43 min

Ratings & Reviews

5
out of 5
6 Ratings

About

Hyatt Commercial's Coffee Talk podcast brings industry leaders to the table to discuss trends, challenges, and innovations shaping the future of commercial real estate.