The PETX Podcast

PETX Media
  • 5.0 (2)
  • Entrepreneurship
  • Updated Weekly

Welcome to The PETX Podcast! We are spotlighting the people, businesses, ideas, and stories shaping the pet industry. Hosted by Wayne Hartley Jr., each episode goes beyond the title to discover the journey behind today’s pet professionals, entrepreneurs, innovators, and industry leaders. We explore where they started, what they’ve learned, what they’re building, and where they believe the industry is headed. Real stories. Business insight. Industry impact. The PETX Podcast — amplifying the people moving the pet industry forward.

  1. 6h ago

    PETX Connect | How to Get New Clients and Retain Existing Ones

    Attracting new clients gets your pet business started—but retaining existing clients is what makes it profitable! 🐶🐱In this episode of PETX Connect, we break down why client retention is the key to business stability, how to set firm professional boundaries, and how to turn one-time pet owners into lifelong, loyal repeat customers. Stop running a "revolving door" business and start building predictable income!📌 What You’ll Learn in This Episode:[01:21] Why client retention is significantly cheaper and more profitable than acquiring new ones.[03:37] The real reasons clients leave (and why it's usually NOT the service itself).[06:48] How to proactively rebook clients before they leave your door—including exact scripts to use.[08:44] Handling automated rebooking vs. manual rebooking, deposits, and cancellation policies.[13:08] The power of post-appointment follow-up communication to build trust.[15:20] How to set boundaries with pet parents without burning out or being a people-pleaser.[20:51] Smart client appreciation tactics and loyalty programs (without training clients to wait for discounts).[22:56] How leveraging branded apps (like Run Loyal) simplifies client scheduling.[28:28] The complete 8-step journey to convert one-time clients into recurring brand ambassadors.[29:40] Actionable retention systems you can implement this week using tools like ChatGPT and Canva.💡 The Core Pillars of Retention:Leadership • Communication • Consistency • SystemsGetting clients is important, keeping them is profitable, but creating clients who refer you is how your business truly grows.🔔 Subscribe to PETX World Inc for weekly strategies, tips, and insights on growing a sustainable, high-value pet care business!💬 Question for you: What is your biggest challenge when it comes to rebooking pet parents? Drop your thoughts in the comments below!Connect with us:Instagramhttps://www.instagram.com/thepetxworldhttps://www.instagram.com/petlanta.incThreadshttps://www.threads.com/@thepetxnetworkhttps://www.threads.com/@petlanta.incFacebookhttps://www.facebook.com/profile.php?id=61564813147225Join the PETx Power Community https://www.skool.com/thepetxnetwork/about

  2. 17h ago

    PETX Connect Replay: Set the Target Before You Build the Vision

    Before rushing into action or creating your vision board, you need total clarity on where you are headed. In this episode of PETX Connect, we dive into why defining your target direction comes before manifestation, how to set firm boundaries in your pet care business, and how to align your business goals with your real-life energy.Whether you run a dog grooming salon, mobile pet spa, pet sitting service, or dog training business, this replay will help you build a clear, sustainable strategy for 2026 and beyond.📌 Key Takeaways in This Episode Clarity Before Manifestation: Why words hold power and how setting clear intentions beats chasing every shiny idea.Setting Business Boundaries: Being okay with saying "no," raising rates, enforcing deposit policies, and letting go of non-ideal clients.Goals vs. Intentions: Goals provide structure (milestones & metrics), while intentions provide meaning (how you want to live and feel).Focus Over Overwhelm: Picking 3–5 core focus areas instead of trying to tackle 20 things at once.Smart Vision Boards: Avoiding unrealistic pressure, breaking massive goals down into daily micro-habits, and celebrating showing up every day.⏱️ Timestamps & Chapters[00:00] – Introduction & Setting the Theme[02:10] – Point 1: Why Clarity Comes Before Manifestation[06:45] – What Needs to Change to Reach Your Next Level?[08:22] – Setting Boundaries, Pricing Policies & Service Agreements[10:13] – Creating an Intentional Vision Board[13:32] – Point 2: Goals vs. Intentions (Atomic Habits)[18:03] – Point 3: Choose 3 to 5 Focus Areas (Avoiding Burnout)[22:23] – Point 4: Align Your Business Goals with Your Life & Energy[25:20] – Point 5: What NOT to Put on Your Vision Board[28:01] – Breaking Big Goals into Small Daily Wins & Real Growth Stories[33:04] – 5 Reflection Questions to Clarify Your Target❓ 5 Questions to Ask Yourself Today:• What do you truly want this year?• What are you ready to let go of to get there?• What does a successful year actually look and feel like to you?• What do you need more or less of in your business and life?• Which area of your life or business needs the most clarity right now?📌 Join the PETx Network Community:Instagram: https://www.instagram.com/thepetxworldSubscribe to the Channel: https://www.youtube.com/@thepetxnetwork #PetBusiness #PetIndustry #DogGroomingBusiness #PetProfessionals #GoalSetting #VisionBoard #PETXNetwork #PetCareEntrepreneur #BusinessClarity

  3. 11/17/2025

    Episode 13: The Power of Belief & Networking | The PETx Podcast

    Episode 13: The Power of Belief & Networking | The PETx PodcastHosts: Wayne, Lita | Special Guest: Allen BrownIn this powerful episode, we’re joined by entrepreneur and connector Allen Brown to talk about two game-changers in business:BELIEF and NETWORKING.Because at the core of every successful pet business is someone who believed they could — and someone who had the courage to build the right relationships.We cover:🔑 Why belief is the foundation of breakthrough🤝 How to network with intention (not just to collect contacts)🧠 Mindset shifts that help pet pros push past fear🚪 How the right room can open the right doors🔥 And why being seen and supported is non-negotiableIf you’re building something big — and you're ready to connect with the people who will help you get there — this episode is for you.🎧 Tune in now on YouTube!📲 Don’t forget to like, comment, and subscribe — we’re building better pet businesses, together.#PETxPodcast #PetEntrepreneurs #BeliefIsPower #PetCarePros #NetworkingTips #BuildYourCircle #PetIndustryGrowth #MindsetMatters

  4. 11/17/2025

    Episode 12 – Preparing for the Holidays & 4th Quarter as a Pet Care Entrepreneur

    Episode 12 – Preparing for the Holidays & 4th Quarter as a Pet Care EntrepreneurThe holiday season isn’t just about family gatherings and festive cheer—it’s one of the busiest (and most profitable) times of the year for pet care professionals. In this episode of The PETx Podcast, Wayne, TeLisa, and Lita break down how to prepare your business for the 4th quarter so you can thrive instead of just survive.We cover:Why Q4 is a make-or-break season for pet businessesHoliday prep strategies to maximize profits and client loyaltyFinancial planning tips to roll momentum into the New YearMotivation to keep you and your team energized during the busiest seasonIf you’re ready to end the year strong and set up for success in 2026, this episode is for you!👉 Don’t forget to like this video, share it with a fellow pet pro, and hit that SUBSCRIBE button so you never miss an episode of The PETx Podcast!

  5. 11/17/2025

    Episode 11: How Many First Days Do We Allow? | The PETx Podcast

    Episode 11: How Many First Days Do We Allow? | The PETx PodcastHosts: Wayne, TeLisa, and LitaAt what point is grace enabling?In this real-talk episode, we dig into the hard truths about leadership, accountability, and team dynamics in the pet industry. How many times can someone show up late, unprepared, or untrained before it’s no longer just a “first day”?We’re talking:⚠️ The fine line between compassion and compromise💼 How to lead with structure without losing empathy📋 Systems that eliminate repeat offenses🧠 Why your business culture depends on consistency🚪 And when to offer coaching vs. when to close the doorIf you’ve ever felt like you’re repeating yourself as a leader or lowering the bar to keep the peace — this one is for you.🎧 Watch Episode 11 now on YouTube!📲 Don’t forget to like, comment, share, and subscribe — we’re building better pet businesses, together.#PETxPodcast #PetBusinessLeadership #TeamManagement #PetCareProfessionals #LeadershipTalks #EntrepreneurMindset #AccountabilityMatters

  6. 11/17/2025

    Episode 10: Money Talks as an Entrepreneur — Are You Budgeting Right? | The PETx Podcast

    💰 Episode 10: Money Talks as an Entrepreneur — Are You Budgeting Right? | The PETx PodcastHosts: Wayne, TeLisa, and LitaLet’s talk about the thing most pet professionals avoid… MONEY.In this episode, we dive deep into how entrepreneurs can stop winging it financially and start budgeting with clarity and confidence.We cover:💸 The difference between revenue and real profit📊 Why every pet pro needs a simple budget (no matter your size)🧾 Budgeting hacks for service-based businesses🚫 Common money mistakes that keep entrepreneurs stuck📈 How to plan ahead for taxes, slow seasons, and growthIf your bank account is confused but your calendar is full, this is your wake-up call.🎧 Watch now on YouTube and take control of your financial future.📲 Don’t forget to like, share, and subscribe — we’re building better pet businesses, together!#PETxPodcast #PetBusinessFinances #MoneyTalks #PetEntrepreneurs #BudgetingTips #ProfitOverBusy #PetCareProfessionals #PetPreneurLife

  7. 08/04/2025

    Episode 9: Haters Gonna Hate While You Elevate | The PETx Podcast

    Hosts: Wayne, TeLisa, and Lita Let them talk. 👏🏽 In this episode, we’re getting into the mindset you must have to grow in the pet industry — especially when the criticism comes from peers, clients, or even family. We’re unpacking:🔥 How to stay focused when others try to dim your light🧠 The difference between feedback and projection🚧 Why elevation often comes with isolation💪🏽 How to use hate as fuel, not friction🛑 And why you don’t owe anyone access to your peace or your plans Whether you’ve felt misunderstood, underestimated, or just plain judged for growing your business — this one’s for you. 🎧 Watch Episode 9 now on YouTube!📲 Like, comment, share, and subscribe — we’re building better pet businesses, together. #PETxPodcast #PetCareProfessionals #PetPreneurMindset #ElevateRegardless #BusinessGrowth #HatersGonnaHate #PetIndustryRealTalk

  8. 08/04/2025

    Episode 8: Booked and Busy or Busy and Booked? | The PETx Podcast

    Hosts: Wayne, TeLisa, and Lita Let’s get real — are you actually running a profitable business, or are you just running yourself into the ground? In this episode, we break down the difference between being booked and profitable vs. busy and broke — and how to fix it. We talk about:💰 Knowing your numbers (and what they actually mean)📊 The danger of hiding behind a full schedule📆 How to work smarter — not just harder🚫 Saying no to low-value bookings that drain your energy✅ Building a business model that works for you Because being busy doesn’t mean you’re winning. It just means you’re working. 🎧 Tune in, take a breath, and let’s get your business aligned with your value.📲 Watch now on YouTube and don’t forget to like, share, and subscribe! #PETxPodcast #BookedAndBusy #PetBusinessTips #PetCareProfessionals #PetPreneurTalks #SmallBusinessRealTalk #BusyVsProfitable

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Ratings & Reviews

5
out of 5
2 Ratings

About

Welcome to The PETX Podcast! We are spotlighting the people, businesses, ideas, and stories shaping the pet industry. Hosted by Wayne Hartley Jr., each episode goes beyond the title to discover the journey behind today’s pet professionals, entrepreneurs, innovators, and industry leaders. We explore where they started, what they’ve learned, what they’re building, and where they believe the industry is headed. Real stories. Business insight. Industry impact. The PETX Podcast — amplifying the people moving the pet industry forward.

Information

  • Creator
    PETX Media
  • Years Active
    2025 - 2026
  • Episodes
    38
  • Rating
    Clean
  • Copyright
    © PETX Media
  • Show Website
    The PETX Podcast