The Twenty One Clear Podcast

Adam Hatcher
  • 5.0 (9)
  • Business

The benefits of working with family include mutual trust, a shared long-term outlook, and quick decision making. However, your inner family business relationships can also cause chaos for the company and family. What can you do? Join us as we explore chaos proofing your family business so you can build a great company with a strong family around it. 21clear.com

  1. 4d ago

    Tony Simmons - Part 1: "Do Not Plan Your Life On It"

    For 25 years, Tony Simmons sold construction cranes. Then a phone call brought him home to Avery Island, Louisiana, and into McIlhenny Company, his family's company and the maker of Tabasco, where he became the seventh family CEO. In part one of our three-part conversation, Tony walks me through the basics of a 158-year-old family company, from Edmund McIlhenny's start as a destitute banker after the Civil War to a family home kept for 208 years. Then we turn to his own path: being told not to plan his life on joining the business, a board seat he never asked for, 12 years as his cousin Paul's understudy, and why he thought about the job the way a physician does: First, do no harm. 21C Links Twenty One Clear website: https://www.21clear.com?utm_source=twenty-one-clear&utm_medium=website&utm_campaign=ep-15-do-not-plan-your-life-on-it&utm_content=show-notesAdam Hatcher on LinkedIn: https://www.linkedin.com/in/adamhatcherSubscribe to the Twenty One Clear newsletter: https://21clear.substack.com/Watch this episode on YouTube: https://youtu.be/fIBHaZJ5oEkBumper MusicStill Hotby Nic D, Connor Price(c) Lossless, 2023 Episode Produced Byhttps://snapmarket.co Chapter Timestamps(00:00) Cold Open: One Red Thing, a Million Red Things(00:15) Welcome and Introduction: Meet Tony Simmons(02:44) McIlhenny Company by the Numbers(04:34) Edmund McIlhenny, From Destitute Banker to Founder(06:35) Avery Island, McIlhenny Company and Tabasco(10:15) "Don't Plan Your Life On It"(12:16) Twenty-Five Years in Cranes(15:16) A Surprise Board Seat and 12 Years as an Understudy(17:29) What an Outside Career Teaches(19:10) The Seventh Family CEO: First, Do No Harm(21:15) The Burlesque Opera of Tabasco(25:34) Drift and the Long Horizon(26:31) Coming Up in Parts Two and Three

  2. Aug 27

    The Company and Your Inner-Family Business: Norm Smallwood interviews Adam Hatcher

    The script flips. After two episodes of Adam interviewing Norm Smallwood — co-founder of The RBL Group and Adam's collaborator in restructuring his own family's company — Norm turns the tables and interviews Adam. They cover why Adam started Twenty One Clear, the inner family business hiding inside every family company, why succession is nothing like a baton handoff, and the two words Adam gives every family that works together: Do Not Drift. The episode closes with an impromptu case study from Norm's own consulting work, where an HR leadership succession project took a sudden inner family business turn. 21C links Twenty One Clear website: https://www.21clear.com?utm_source=twenty-one-clear&utm_medium=website&utm_campaign=ep-14-the-company-and-your-inner-family-business&utm_content=show-notesAdam Hatcher on LinkedIn: https://www.linkedin.com/in/adamhatcher?utm_source=twenty-one-clear&utm_medium=website&utm_campaign=ep-14-the-company-and-your-inner-family-business&utm_content=show-notesSubscribe to the Twenty One Clear newsletter: https://21clear.substack.com/?utm_source=twenty-one-clear&utm_medium=email&utm_campaign=ep-14-the-company-and-your-inner-family-business&utm_content=show-notesThe RBL Group (Norm Smallwood): https://www.rbl.net/?utm_source=twenty-one-clear&utm_medium=website&utm_campaign=ep-14-the-company-and-your-inner-family-business&utm_content=show-notesEpisode 12, Four Stages of Leadership, Part 1: https://21clear.transistor.fm/episodes/four-stages-of-leadership-part-1-stages-1-3?utm_source=twenty-one-clear&utm_medium=website&utm_campaign=ep-14-the-company-and-your-inner-family-business&utm_content=show-notesEpisode 13, Four Stages of Leadership, Part 2: https://21clear.transistor.fm/episodes/four-stages-of-leadership-part-2-stage-4-and-the-stages-importance?utm_source=twenty-one-clear&utm_medium=website&utm_campaign=ep-14-the-company-and-your-inner-family-business&utm_content=show-notes Bumper music: "Still Hot" by Nic D, Connor Price © Lossless, 2023 Episode produced by: https://snapmarket.co Chapters [00:00] Welcome and Setup — Adam flips the script: after two episodes interviewing Norm Smallwood, Norm interviews him [02:29] What Makes a Great Family Company — Full valuation for your size and industry, plus real impact, at any scale [03:47] Why "Twenty One Clear" — A 70-year-old family company, and mixing the unconditional with the conditional [07:59] The Question Behind the Firm — Why some family companies seem chaos proof and others lose value and relationships [09:30] Inside "Chaos Proof Your Business" — Who the book is for and the question it wrestles with [11:59] The Inner Family Business — One box inside another, and what the Chick-fil-A thought experiment reveals [13:51] The Hardest Management Job on Earth — Why a family exit is fundamentally different from any other departure [15:15] Norm's Case Study — A chairman's succession plan for a son who never wanted the job [17:38] Succession Is Not a Baton Handoff — Two archers, 50 yards apart, and why the arrows must meet mid-air [18:49] Do Not Drift — The one concept Adam gives every family company [19:33] The Family Is a System — How one raise reaches every family member, inside the company and out [21:41] The Headlines Exercise — Surfacing unsaid expectations before they walk into the boardroom [23:24] Twenty One Clear in Five Years — The roadmap families need and the chaos proof framework [26:31] Why a Template Is Not a Facilitator — What AI can draft and what it can never do in a family meeting [28:53] Final Advice — Do Not Drift, and open the lens as wide as you can [30:54] The Third Word — What Adam's sister and the family council gave back to the company [33:24] Closing — Continue to write your story

  3. Jul 30

    Four Stages of Leadership - Part 2: Stage 4 and the Stages' Importance

    Part two of Adam's conversation with Norm Smallwood, co-founder of The RBL Group, picking up where Episode 12 left off. Norm and Adam move into stage four, otherwise known as "power", of Norm's four-stage leadership model. They then work through what it costs a family business when people are operating below the stage their role requires, why self-diagnosis of your own stage almost never works, and what it looks like to build a great career and a great company without ever needing to become stage four yourself. 21C links Website: https://www.21clear.com?utm_source=twenty-one-clear&utm_medium=website&utm_campaign=ep-13-four-stages-of-leadership-part-2&utm_content=show-notesAdam on LinkedIn: https://www.linkedin.com/in/adamhatcher?utm_source=twenty-one-clear&utm_medium=website&utm_campaign=ep-13-four-stages-of-leadership-part-2&utm_content=show-notesNewsletter: https://21clear.substack.com/?utm_source=twenty-one-clear&utm_medium=email&utm_campaign=ep-13-four-stages-of-leadership-part-2&utm_content=show-notesThe RBL Group (Norm Smallwood): https://www.rbl.net/?utm_source=twenty-one-clear&utm_medium=website&utm_campaign=ep-13-four-stages-of-leadership-part-2&utm_content=show-notesEpisode 12, Part 1: https://podcasts.apple.com/us/podcast/the-twenty-one-clear-podcast/id1811403547Ask Adam for Norm's Four Stages assessment. Email: adam.hatcher@21clear.comBumper music: "Still Hot" by Nic D, Connor Price © Lossless, 2023 Episode produced by: https://snapmarket.co Chapters[00:00] Welcome and Recap[03:09] Naming Stage Four[06:23] When Stage Fours Collide[08:53] You Can't See Your Own Stage[13:12] The Real Cost Isn't Bob's[16:15] Succeeding at Every Stage but One[17:32] What Makes a "Sue"[20:45] What Buyers Are Actually Buying[23:28] Quality of Leadership as a Line Item[25:22] Willie G. Davidson and "Sounded Like a Harley"[26:00] Julian Van Winkle and Making It "Taste Like Pappy"[28:35] You Don't Have to Be Stage Four to Win[29:45] Where to find Norm's four-stages assessment and how to reach Adam

  4. Jun 25

    Four Stages of Leadership - Part 1: Stages 1-3

    In this first of two parts, Adam Hatcher sits down with Norm Smallwood, co-founder of RBL Group and a longtime collaborator in Adam's own family business journey, to unpack the four stages of leadership. The framework, rooted in decades of research on how professionals contribute over time, gives family business leaders a practical language for two of the most common fears they may face: Am I actually seen as a strong performer? And are the family members I'm responsible for performing at the level this company needs? Episode Links Website: https://www.21clear.comAdam on LinkedIn: https://www.linkedin.com/in/adamhatcherNewsletter: https://21clear.substack.com/RBL Group: https://rbl.netThe Leadership Code (book): https://www.amazon.com/Leadership-Code-Five-Rules-Lead/dp/1422119017/ref=sr_1_1?crid=1B26WGHNHQ6VK&dib=eyJ2IjoiMSJ9.838JgtClYdMg4F3r2ARzvCthyMzkEj4gGOv8NG00GHtSNPWV7lwBru9aOWpjJIdEWVfa0yrm8wjqnfY9uUC1eZ_CKIBHbdAWzOY4vLrmzDgT6AgJaTL2adE27iKDWUhi5nDye2TXJJi4DRUxOQdejq6msmfQVXNBBb_BxZIfLGN85fVJnM9B4qAU7HIFVavJxo3CZXHawE78UW0oqje5vokaFeUZ8cQgFmfT5TvOSd4.2QPaWp6sU8o1M31W8ScJ7hWMfSAjeliNX3qNGYa0tZA&dib_tag=se&keywords=leadership+code&qid=1781721087&sprefix=leadership+code%2Caps%2C207&sr=8-1Bumper Music: "Still Hot" by Nic D, Connor Price © Lossless, 2023 Episode Produced By: https://snapmarket.co Chapters[00:00:05] Introduction[00:04:26] Background[00:05:36] The Two Fears[00:07:04] The Origin[00:11:15] Stage 1: Dependent Contributor[00:13:54] The Prosecutor Story[00:14:56] Stage 2: Independent Contributor[00:18:03] Stage 3: Contributing Through Others[00:21:01] The External Benchmark[00:23:05] Super Expert vs. Integrator[00:26:33] Does Stage 3 Require a Team?[00:29:42] From Me to Us[00:33:19] Reinvention and Novation[00:36:35] "Am I As Good As My Title?"[00:38:56] Availability vs. Qualification[00:41:00] Close and Preview

  5. May 14

    Hosting Family Meetings and Leaving the Company

    Following on from last month's panel from Kennesaw State's Family Enterprise Center, Adam returns to have a conversation with Andrea Carpenter of The Transition Strategists. And this time they get practical: how to take a pulse on your life in the family company, the three questions every family member should keep asking, the headlines exercise that opened the door to Adam's own transition, and a LinkedIn story from a former CEO that shows the cost of an abrupt exit. Episode links Andrea Carpenter: https://www.linkedin.com/in/andreakcarpenter/Your Next Gen Friend Podcast: https://open.spotify.com/episode/6QTytzkOKwGIEaOGRI5fec?si=fiANnFm_Sty0Ff78tgjnQAThe Transition Strategists: https://transitionstrategists.com/21C Links Twenty One Clear website: https://www.21clear.comAdam Hatcher on LinkedIn: https://www.linkedin.com/in/adamhatcherSubscribe to the Twenty One Clear newsletter: https://21clear.substack.com/Bumper MusicStill Hot by Nic D, Connor Price | (c) Lossless, 2023 Episode Produced Byhttps://snapmarket.co Chapters[00:00] Welcome and Recap — Following up on Episode 11's Kennesaw State panel[02:00] My Thirteen Years and Why "General" Titles Drift[04:30] The Two Roots: Open Dialogue and Twenty Years of Family Meetings[07:00] If You've Never Held a Family Meeting, Start Here[09:30] Opening the Door When You're the Next Generation[12:00] "Build a Great Company With a Strong Family" — The Opening Line[14:30] Andrea on Who Starts the Conversation[17:00] The Three Questions Every Family Member Should Ask[20:00] Engagement Isn't Automatic — Reward, Recognition, and Development[23:00] Andrea's Objectives Matrix and Defining Your Deal Breakers[25:30] The Headlines Exercise: How I Stepped Out of My Roles[28:00] Pete's Story From LinkedIn — The Cost of an Abrupt Exit[29:30] Closing — How to Keep Thinking About Your Inner Family Business

  6. Mar 26

    Leaving Your Family Company

    In this latest episode of the Twenty One Clear Podcast, Adam Hatcher joins a Kennesaw State University Family Enterprise Center panel hosted by Stephanie Davis. Adam's fellow panelists were Jacqueline Jensen and Leslie Oubre, both of whom left their family companies mid-career.  Together they answer three questions:  Was leaving a gradual or acute process? What was the emotional impact? And what would they do differently or tell someone else going through it?Links from the Episode Please note that when the full webinar recording comes out, it will be here on KSW's YouTube channel: https://youtube.com/@familyenterprisecenteratksu?si=KxGEKf77MaETtfK6Kennesaw State University Family Enterprise Center: https://www.kennesaw.edu/coles/centers/family-enterprise-center/index.phpStephanie Davis LinkedIn: https://www.linkedin.com/in/stephanie-davis-b467b28Jacqueline Jensen LinkedIn: https://www.linkedin.com/in/ja-bizcoachLeslie Oubre: https://www.linkedin.com/in/leslieoubre21C Links Twenty One Clear website: https://www.21clear.comAdam Hatcher on LinkedIn: https://www.linkedin.com/in/adamhatcherSubscribe to the Twenty One Clear newsletter: https://21clear.substack.com/Chapters(00:00) Introduction(02:30) Was leaving gradual or acute?(08:00) Family meetings as the mechanism(11:30) The emotional impact(17:00) The steamroller CEO story(20:30) Jacqueline on identity(27:00) The three hats framework(33:00) Leslie on admitting the truth(37:00) Emily P. Freeman's framework(41:30) Leslie's step-by-step approach(45:00) Closing Bumper MusicStill Hotby Nic D, Connor Price(c) Lossless, 2023 Episode Produced Byhttps://snapmarket.co

  7. Feb 26

    When Flexibility Goes Too Far in Family Business (and What to Do About It)

    In this episode of the Twenty One Clear Podcast, Adam Hatcher welcomes back Melissa Mitchell-Blitch, author of In the Company of Family: How to Thrive When Business is Personal, to explore how flexibility shapes boundaries and decision-making in family businesses. Together, they unpack the difference between thoughtful exceptions and destructive entitlement, share real-life stories of unintended consequences, and offer practical tools for addressing responsibility among family owners. With their professional expertise, lived experience, and honest reflections, this episode delivers essential insights for families who want to strengthen both their company and their relationships. Tune in to discover how conversations about rules, consequences, and ownership can chaos-proof your family business. Links for MelissaLinkedIn: https://www.linkedin.com/in/melissamitchellblitchWebsite: https://melissamitchellblitch.com/Book: In the Company of Family: How to Thrive When Business is Personal  - https://www.amazon.com/Company-Family-Thrive-Business-Personal/dp/0578761459?sr=8-1 21C LinksTwenty One Clear website: www.21clear.comAdam Hatcher on LinkedIn - www.linkedin.com/in/adamhatcherSubscribe to the Twenty One Clear newsletter: https://21clear.substack.com/ Bumper MusicStill Hotby Nic D, Connor Price(c) Lossless, 2023 Episode Produced Byhttps://snapmarket.co Chapters(00:00) Introducing Flexibility in Family Business(02:45) Understanding When to Bend Rules(05:31) Considering Consequences of Flexibility(12:22) Practicing with Low-Stakes Decisions(18:18) The Dangers of Entitlement(20:27) Clarifying Responsibility in Family Roles

  8. Feb 3

    Boundaries for Your Inner Family Business

    Join host Adam Hatcher as he welcomes Melissa Mitchell-Blitch, author of In the Company of Family: How to Thrive When Business is Personal, for an exploration of family business dynamics and the essential role of boundaries. Melissa draws on her journey from wealth advisor to family business consultant, revealing hard-earned lessons about the emotional and organizational challenges that come with working alongside loved ones. Discover why boundaries are an essential framework that protects both business ambitions and family relationships. This episode offers practical insight for anyone navigating the unique complexities of running a family company. Links for Melissa LinkedIn: https://www.linkedin.com/in/melissamitchellblitchWebsite: https://melissamitchellblitch.com/Book: In the Company of Family: How to Thrive When Business is Personal  - https://www.amazon.com/Company-Family-Thrive-Business-Personal/dp/0578761459?sr=8-121C Links Twenty One Clear website: www.21clear.comAdam Hatcher on LinkedIn - www.linkedin.com/in/adamhatcherSubscribe to the Twenty One Clear newsletter: https://21clear.substack.com/Bumper MusicStill Hotby Nic D, Connor Price(c) Lossless, 2023 Episode Produced Byhttps://snapmarket.co Chapters(00:00) Introducing Boundaries in Family Business(01:47) Melissa’s Journey from Finance to Family Dynamics(04:48) The Cost of Technical Advice without Family Focus(06:16) Motivations Driving Family Decisions(10:12) Learning to Address Family Dynamics Professionally(12:36) Defining Boundaries and Their Role(15:11) Practical Examples and The Freedom of Boundaries(18:32) Boundaries That Are Fair, Firm, and Friendly(20:28) The Intensely Personal Nature of Family Business Decisions(21:11) Setting Up the Discussion on Flexibility for Part Two

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5
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The benefits of working with family include mutual trust, a shared long-term outlook, and quick decision making. However, your inner family business relationships can also cause chaos for the company and family. What can you do? Join us as we explore chaos proofing your family business so you can build a great company with a strong family around it. 21clear.com

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