The CareStack Podcast

CareStack
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Join us as we talk to dentists from all over the US about how the dental landscape is changing and how proper technology utilization drives business.

  1. The Doers Podcast | Episode 17 | Hootan Shahidi | ProspHire

    6D AGO

    The Doers Podcast | Episode 17 | Hootan Shahidi | ProspHire

    What does it take to build a business, scale it, exit successfully, and start again with purpose? In Episode 17 of The Doers Podcast, Dan Hall sits down with Hootan Shahidi, Senior Manager at ProspHire, to unpack his journey from entrepreneurship to enterprise consulting. Hootan shares how he built a medical billing company from the ground up, scaled it over 11 years, and successfully exited in 2024 before transitioning into helping DSOs adopt and implement technology at scale. From accidental beginnings in dental billing to driving large-scale transformations, this episode dives into the realities behind growth, burnout, and making intentional career decisions. Key topics covered: • How one rejected claim led to building a business • Scaling a company over 11 years and navigating an exit • Why balancing business and clinical operations is critical • Transitioning from entrepreneur to enterprise consulting • Implementing technology across large DSOs • The importance of focus, specialization, and timing • Aligning career decisions with personal priorities Hootan also shares how his work has helped practices unlock access to care for patients, highlighting the deeper impact behind operational and financial systems in healthcare. If you are building, scaling, or rethinking your next move, this episode offers real insights from someone who has done it end to end. 📌 Connect with Hootan Shahidi LinkedIn: https://www.linkedin.com/in/hootan-shahidi-6b87014/

    10 min
  2. The Doers Podcast | Episode 16 | Nicole Phillips, Elite Dental Partners

    MAR 20

    The Doers Podcast | Episode 16 | Nicole Phillips, Elite Dental Partners

    What does it take to build leaders across a growing dental organization? In this episode, Dan Hall sits down with Nicole Phillips from Elite Dental Partners to explore how high-performing DSOs develop talent, improve performance, and scale effectively. Nicole shares how structured learning, real-time data, and emerging technologies like AI are transforming how teams grow inside modern dental organizations. You’ll learn:  • The difference between a high performer and a leader  • How to identify and develop future leaders  • Why learning must be tied to measurable outcomes  • How dashboards and data drive accountability  • The role of AI in scaling training and development  • Why ownership and mindset are critical for leadership Whether you’re a practice owner, team leader, or aspiring to grow within a DSO, this episode offers practical insights you can apply immediately.

    33 min
  3. The Doers Podcast | EP 15 | Victoria Yu, Elite Dental Partners

    MAR 6

    The Doers Podcast | EP 15 | Victoria Yu, Elite Dental Partners

    Welcome back to The Doers Podcast, where host Dan Hall sits down with the leaders who are building, scaling, and transforming dentistry from the ground up. In this episode, Dan is joined by Victoria Yu, CEO of Elite Dental Partners, one of the fastest-growing dental support organizations in the United States. Victoria brings deep experience in leadership, operations, and building scalable systems that empower clinicians and support long-term practice growth. Throughout the conversation, Victoria shares how Elite Dental Partners is redefining what responsible DSO growth looks like. Rather than focusing solely on acquisitions, the organization is building infrastructure that prioritizes people, leadership development, and operational excellence. The discussion explores: • Why leadership begins with surrounding yourself with great people • How Elite Dental Partners supports clinicians through training and development • The importance of culture in scaling multi-location dental organizations • How DSOs can align incentives between clinicians and business leadership • The role of technology and operational discipline in modern dental groups • Why communication and transparency are essential during periods of rapid growth Victoria also introduces a bold concept aimed at giving clinicians greater ownership in the practices they help build — a model designed to create stronger alignment between doctors, leadership teams, and long-term patient care. If you’re a dental practice owner, associate dentist, DSO leader, or someone interested in the future of dental leadership and organizational growth, this episode offers valuable insights from someone shaping the next generation of dental organizations. Watch the full episode and discover what it takes to scale dentistry while keeping people at the center of every decision.

    24 min
  4. The Doers Podcast | EP 14 | Tarun “T-Bone” Agarwal, DDS | 3D Dentists

    JAN 25

    The Doers Podcast | EP 14 | Tarun “T-Bone” Agarwal, DDS | 3D Dentists

    Welcome back to The Doers Podcast, where we sit down with the leaders shaping the future of dentistry through real-world experience. In this episode, host Dan Hall is joined by Tarun Agarwal, DDS, Founder of 3D Dentists, for an honest and wide-ranging conversation on what it really takes to build a fulfilling and sustainable career in modern dentistry. Tarun shares his journey from clinical practice to mentoring thousands of dentists worldwide, and why loving the profession today requires understanding both sides of the equation: patient care and business reality. He breaks down how financial discipline creates freedom, why rising costs and technology have reshaped dentistry forever, and what dentists must do to avoid burnout while still growing profitable practices. This episode dives into: Why dentistry today is a business as much as a healthcare professionThe role of technology, education, and leadership in long-term successHow financial clarity reduces stress and increases confidenceBuilding practices that serve patients, teams, and owners alikeFinding meaning and longevity in a demanding professionWhether you’re a practice owner, associate dentist, team leader, or educator, this conversation offers practical insight and perspective you can apply immediately. 🎙️ Tune in to The Doers Podcast and hear what it really takes to build a career and practice that lasts.

    29 min
  5. The Doers Podcast | EP 13 | Dr. Himesh Kana | Dental Depot DFW

    JAN 25

    The Doers Podcast | EP 13 | Dr. Himesh Kana | Dental Depot DFW

    Welcome back to The Doers Podcast, where host Dan Hall sits down with leaders who are actively building, scaling, and shaping the future of dentistry. In this episode, Dan is joined by Himesh Kana, Managing Partner and Chief Medical Officer at Dental Depot DFW. With decades of experience growing one of the most recognizable dental brands in Texas, Himesh shares a candid, behind-the-scenes look at what it really takes to scale without losing your people, your culture, or your patients. This conversation goes beyond surface-level growth strategies. Himesh reflects on his journey into dentistry, lessons learned from rapid expansion, and why growth often outpaces teams, processes, and playbooks if leaders aren’t intentional. He explains how Dental Depot approaches training, culture, and leadership in a people-first industry—and why patient experience must remain the north star, even as AI and automation accelerate. The episode also dives into: Scaling dental organizations without burning out teams The role of technology and AI in improving patient experience Why human connection still matters more than tools Reinvention as a leadership mindset Lessons from hospitality that translate into modern dentistry If you’re a practice owner, DSO leader, clinical executive, or part of a growing dental organization, this episode offers practical insights and real-world perspective you can apply immediately. 🎙️ Tune in to The Doers Podcast and hear what sustainable, human-centered growth in dentistry really looks like.

    36 min
  6. The Doers Podcast | EP 12 | Jill Nesbitt | Optimize Dental Consulting

    12/13/2025

    The Doers Podcast | EP 12 | Jill Nesbitt | Optimize Dental Consulting

    The #Doers Podcast is back with a game-changing episode! Join Dan Hall as he sits down with Jill Nesbitt of Optimize Dental Consulting, a true powerhouse in dental technology and DSO strategy with over 25 years of hands-on experience. Jill shares why even the best dental software fails without smart implementation, how to supercharge patient experience, and the keys to growing your practice and boosting EBITDA using technology the right way. This episode is packed with actionable insights for practice owners, dental leaders, and DSO teams. Discover how to optimize workflows, lead technology rollouts, and unlock real results that make a difference in your dental business.

    23 min
  7. The Doers Podcast | Episode 11 | Jacob Smith | EXO Dental

    12/03/2025

    The Doers Podcast | Episode 11 | Jacob Smith | EXO Dental

    The Doers Podcast is back with another powerhouse conversation. In this episode, Dan Hall sits down with Jacob Smith, CEO of Exo Dental, to unpack how purpose driven leadership and a mission first mindset are redefining what is possible in modern dentistry. Jacob shares how Exo Dental is transforming practices through innovation, culture, and a deep focus on patient outcomes in full arch dentistry. Together, they explore the realities of building a thriving dental organization from the ground up. From creating a high performance culture and aligning teams around purpose, to developing systems that support consistency, growth, and world class patient care, this discussion dives into the practical side of leadership and scaling in the dental implant and full arch space. Jacob opens up about the lessons learned from rapid growth, the challenges of execution, and the values that guide every decision. This episode is real, honest and fuel for anyone building something meaningful in dentistry. Whether you are a practice owner, implant surgeon, treatment coordinator, or part of a growth-driven dental support team, you will walk away inspired and equipped with insight you can apply immediately.  Tune in to The Doers Podcast and discover what it truly takes to change lives, elevate dentistry, and build something that matters.

    21 min
  8. The Doers Podcast | Episode 10 | James Zlotnick, Sr. Director of Operations & Integrations | Espire Dental

    10/31/2025

    The Doers Podcast | Episode 10 | James Zlotnick, Sr. Director of Operations & Integrations | Espire Dental

    Welcome back to The Doers Podcast, where host Dan Hall sits down with the leaders who are actually building, scaling, and transforming dentistry from the ground up. In this episode, Dan is joined by James Zlotnick, Senior Director of Operations and Integrations at Espire Dental, bringing over 16 years of experience in the dental industry. James shares what it truly takes to roll out technology across 40-plus locations, build standardized processes, and unify practices under one operational playbook. He dives into how he drives adoption even when change is difficult, supports teams through major transitions, and creates a culture where training and consistency define the patient experience. From integrating new acquisitions to leveraging platforms like CareStack and VoiceStack, James reveals the systems that allow Espire to scale with clarity and confidence. If you are part of a growing dental group, leading a DSO, or looking to understand real operational excellence, this episode is packed with practical insights you can use right away. #TheDoersPodcast #EspireDental #DentalLeadership #DSOGrowth #DentalOperations #PracticeManagement #CareStack #DentalTech #DentalInnovation #ScalingDentistry #OperationalExcellence #DentalIndustry #dentalpodcast

    14 min
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About

Join us as we talk to dentists from all over the US about how the dental landscape is changing and how proper technology utilization drives business.

Information

  • Creator
    CareStack
  • Years Active
    2025 - 2026
  • Episodes
    27
  • Rating
    Clean
  • Copyright
    © 2026 The CareStack Podcast
  • Show Website
    The CareStack Podcast