The Resolution Room

Damien Van Brunschot
  • 1.0 (1)
  • Management

As someone who's always had a keen interest in the dynamics of leadership and the intricacies of mediation and negotiation, I found myself at a crossroads where I wanted to connect the dots between these passions and my professional journey. This is how "The Resolution Room" was born. A podcast designed to discuss topics around leadership, mediation, negotiation and team building. You might wonder, why the name "The Resolution Room"? This title encapsulates the dual purpose of my mission at Evolve Resolve: resolving claims and elevating leadership. I've found that in professional services, many people overlook the transition required to move from being a skilled technician to becoming an effective people leader. This transition is both a challenge and an opportunity - one I intend to explore through my podcast, with insights from my own experiences and conversations with insightful guests. The podcast is an avenue not only for me to share my insights and learnings but also to engage with like-minded individuals who are curious about leadership and resolution. I hope you'll find value in the conversations that unfold in The Resolution Room. Thank you for joining me on this journey. Links: Website: https://www.evolveresolve.com/ LinkedIn: https://www.linkedin.com/in/damien-van-brunschot-95b05755/ YouTube: https://www.youtube.com/@evolveresolve

  1. Sep 22

    Neuroscience, AI & Attention Management: Susan Pearse on Rewiring Leadership

    Mindful leadership is not a wellness trend, it is an attention skill, and in this episode I sit down with Susan Pearse to talk about what that really means in modern work and life. Susan and I have known each other for 30 years, and this conversation is both personal and practical, tracing how she stepped away from the corporate path early and went on to build some of Australia’s first mindfulness based leadership programs, long before smartphones and constant notifications became the norm. Susan and I discuss what mindfulness in leadership looks like day to day, including attention management, presence, and the hidden cost of busyness as a badge of honour. Susan shares why training the mind is not about escaping pressure, but learning to meet it with more clarity, better decision-making, and stronger relationships. If you are searching for mindful leadership strategies, attention management for leaders or how to stay focused at work, this episode will give you a grounded framework. We also explore how AI affects focus and creativity, and why convenience can quietly erode the deeper thinking leaders rely on. Susan reflects on her work Winning the Second Half and the bigger question behind it: what does “winning” look like in the second act of life, when you stop chasing other people’s definitions of success. This is a conversation about leadership, meaning and choosing what you pay attention to before your attention is chosen for you. CHAPTER MARKERS 00:00 Neuroscience, AI and Attention Management 05:17 Mindfulness as Attention Training for Leaders 06:55 Mental Capacity vs Skill at Work 08:59 Busyness Culture and Burnout Risk 14:27 Psychosocial Safety and Duty of Care 17:16 AI, Neuroplasticity and Use It or Lose It 21:31 Authentic Thinking in an AI World 23:38 Winning the Second Half of Life 29:36 Final Advice and Key Takeaways Guest link Susan: LinkedIn: https://www.linkedin.com/in/susan-pearse-022b0311/ https://www.susanpearse.com/ More From Damien: Website | LinkedIn | YouTube WORK WITH ME: Book a Mediation or a 15-minute Discovery call with Damien: https://www.evolveresolve.com/booking Website: https://www.evolveresolve.com/ LinkedIn: linkedin.com/in/damien-van-brunschot YouTube: @evolveresolve Email: damien@evolveresolve.com

    Neuroscience, AI & Attention Management: Susan Pearse on Rewiring Leadership

  2. Sep 8

    Vicarious Trauma at Work: 20 Practical Takeaways to Avoid Psychological Injury

    Vicarious trauma is one of the most overlooked psychosocial hazards at work, especially in high exposure roles like law, insurance, health, and frontline services. In this episode of The Resolution Room, I’m joined by Vanessa Daniel from MLCOA to share 20 practical takeaways for reducing the risk of psychological injury from vicarious trauma, and to make the conversation more useful than the usual “just be resilient” advice. We talk about how workplace health and safety is shifting beyond physical risks and into psychosocial risk management, including what employers and leaders need to understand about their duty to identify, assess, and control these risks. We also unpack why culture matters, why high performers often do not self report, and how regular check ins, training, and supervisor capability can change outcomes before people hit a wall. This is a practical episode for managers, HR, and professionals working with distressing material who want clear, workplace-ready strategies. We cover risk assessments, de-stigmatising help-seeking, structured debriefing, and why vicarious trauma needs to be treated as a leadership issue, not a personal weakness. If you are searching for vicarious trauma workplace strategies, psychosocial safety, or how to prevent psychological injury at work, this conversation will give you a strong starting point. CHAPTER MARKERS00:00 Introduction 02:05 Psychosocial Safety Shift 04:06 Legal Duties And Key Case 06:43 Acknowledge Exposure 08:05 Stop Blaming Resilience 08:57 Risk Assessments And Controls 11:13 Cumulative Exposure Matters 12:58 Train Staff And Supervisors 14:13 Beyond Self Reporting 15:38 Trauma Informed Supervision 16:45 Rotating Trauma Caseloads 17:30 Monitor Workload Pressure 18:31 Reduce Unnecessary Exposure 19:27 Protocols for Graphic Evidence 19:48 Job Rotation and Mixed Work 21:33 Structured Debriefing Culture 23:02 Peer Support and Access 27:51 Leadership Owns the Risk More From Damien: Website | LinkedIn | YouTube WORK WITH ME: Book a Mediation or a 15-minute Discovery call with Damien: https://www.evolveresolve.com/booking Website: https://www.evolveresolve.com/ LinkedIn: linkedin.com/in/damien-van-brunschot YouTube: @evolveresolve Email: damien@evolveresolve.com Disclaimer: The content of this podcast is general information only and does not constitute legal or medical advice. ©2026 mlcoa | Law, Medicine & Everything in Between.

    Vicarious Trauma at Work: 20 Practical Takeaways to Avoid Psychological Injury

  3. Aug 25

    Vicarious Trauma and Psychosocial Risk in the Workplace with Dr Naveed Sheikh

    Vicarious trauma is not just a clinical concept; it is a real workplace risk for lawyers, claims teams, clinicians, and anyone who spends their days reading, hearing, or working inside other people’s worst moments. I’m joined today by Dr Naveed Sheikh, consultant psychiatrist and senior medical practitioner, and Vanessa Daniel, National Customer Legal Manager at mlcoa, to have a conversation about what vicarious trauma looks like in the real world and why psychosocial safety at work is now front and centre. We talk about the difference between direct trauma and vicarious trauma, and why the impact can be cumulative even when you were not physically there. Dr Sheikh explains why not every exposure leads to PTSD, but why it still needs to be taken seriously, particularly in high exposure professions like law, medicine, policing, and insurance. Vanessa shares what this looks like through a medico-legal lens, including how sensitive material shows up in legal work and why systems and culture matter as much as individual resilience. We also explore the legal and workplace obligations around psychosocial hazards, including the growing expectation that employers manage psychological risk alongside physical risk. Dr Sheikh shares practical warning signs to watch for, and what supportive workplaces can do early, including debriefing, mentorship, and normalising help-seeking. If you lead a team, work in personal injury or claims, or want a clearer understanding of vicarious trauma in the workplace, this conversation will give you a grounded place to start. CHAPTER MARKERS00:00 Welcome And Introductions 01:17 Dr Naveed Background 04:12 What Is Vicarious Trauma 05:23 Legal Landscape Overview 09:27 Diagnosis PTSD Vs Adjustment 12:46 Treating Vs Forensic Roles 18:17 Trauma Memory Loop 21:31 Workplace Management Strategies 25:07 Humour And Resilience 26:28 Team Debriefs And Support More From Damien: Website | LinkedIn | YouTube WORK WITH ME: Book a Mediation or a 15-minute Discovery call with Damien: https://www.evolveresolve.com/booking Website: https://www.evolveresolve.com/ LinkedIn: linkedin.com/in/damien-van-brunschot YouTube: @evolveresolve Email: damien@evolveresolve.com Disclaimer: The content of this podcast is general information only and does not constitute legal or medical advice. ©2026 mlcoa | Law, Medicine & Everything in Between. Mentioned in this episode: mlcoa

    Vicarious Trauma and Psychosocial Risk in the Workplace with Dr Naveed Sheikh

  4. Aug 11

    The Future of Business Development in Law: Insights from a Legal Recruiter & BD Insider

    Business development in law is changing fast, and this episode is a practical look at what that means for partners, BD teams, and anyone responsible for growth in a law firm. I’m joined by Kim Wiegand and Charles Handley for a wide-ranging conversation on the future of legal business development, legal marketing and the skills firms will need to stay competitive as client expectations shift. We talk about the real role of AI in law firms and why adoption in marketing and BD is still slower than the hype suggests, even though the pressure for efficiency is rising. Kim shares what she is seeing on the ground, including where technology can genuinely support strategy, and where firms risk missing the point by treating AI as a quick fix rather than a capability to build. Charles brings the recruitment lens, including how BD roles in big law are moving from execution to strategic advisory, and why commercial acumen and coaching ability are now non-negotiable. We also explore the human side of growth, influencing partners, breaking down silos, and building client relationships that last, plus what both guests would tell their younger selves about careers in legal BD and leadership. CHAPTER MARKERS 00:00 Introduction 02:05 BD Landscape Shifts 03:12 AI Reality Check 05:53 New BD Roles Emerging 08:11 From Execution to Advisor 12:19 Coaching Partners Mindset 15:43 Learning Beyond Law Firms 18:03 Investment Gaps and Catalysts 18:50 Partnership Model Pressure 21:18 Private Equity and Spinouts 23:01 Private Equity Readiness 24:38 BD as Capital Advisor 26:24 Macro Trends and Supply Chains 28:53 From Reactive to Predictive BD 31:06 Client Relationships and Defence 35:34 Upskilling for AI-First Teams 38:58 Career Advice and Closing More From Damien: Website | LinkedIn | YouTube WORK WITH ME: Book a Mediation or a 15-minute Discovery call with Damien: https://www.evolveresolve.com/booking Website: https://www.evolveresolve.com/ LinkedIn: linkedin.com/in/damien-van-brunschot YouTube: @evolveresolve Email: damien@evolveresolve.com

    The Future of Business Development in Law: Insights from a Legal Recruiter & BD Insider

  5. Jul 28

    The Legal Realities of PTSD Claims: A Medicolegal Panel Discussion

    PTSD can turn a legal claim into something far more personal than paperwork and timelines, and this episode is about what that looks like in the real world. It’s a follow-on from our previous conversation, and I’m joined by Vanessa from MLCOA, forensic psychiatrist Dr Derek Lovell, and barrister Charlotte Campbell to talk about how PTSD shows up in legal matters and what helps people move through the process with less harm. We get into the importance of early intervention after trauma, including the simple but powerful idea of “psychiatric first aid” and why human connection matters before symptoms harden into something more entrenched. Charlotte shares how she builds rapport with clients in a way that protects their sense of control, while still preparing them for the realities of a legal process that can feel invasive and unpredictable. We also explore what a trauma-informed legal approach actually is, and what it is not. That includes how evidence can be tested fairly without losing empathy, why causation and pre-existing vulnerabilities complicate claims, and how concepts like the eggshell skull rule play out when psychological injury is part of the picture. If you work in personal injury, this conversation will sharpen how you think about PTSD, clients, and the responsibilities of the system. CHAPTER MARKERS00:00 Welcome 02:21 PTSD Recap and Context 03:26 Trauma-Informed Client Meetings 10:37 Plaintiff Participation and Agency 12:42 Testing Evidence Without Harm 15:55 Causation and Eggshell Skull 21:33 Preparing for Court Cross Examination 23:31 Complex PTSD and Somatic Symptoms 27:13 Delayed Onset PTSD Stories 29:56 Early Intervention and Employer Support Thanks to mlcoa and our guests on today’s episode Website: https://www.mlcoa.com.au/ More From Damien: Website | LinkedIn | YouTube WORK WITH ME: Book a Mediation or a 15-minute Discovery call with Damien: https://www.evolveresolve.com/booking Website: https://www.evolveresolve.com/ LinkedIn: linkedin.com/in/damien-van-brunschot YouTube: @evolveresolve Email: damien@evolveresolve.com Mentioned in this episode: mlcoa

    The Legal Realities of PTSD Claims: A Medicolegal Panel Discussion

  6. Jul 14

    PTSD in Personal Injury Claims: Forensic Psychiatrist Dr Derek Lovell on Diagnosis and Risk Factors

    Two people can live through the same traumatic event and walk away with completely different psychological outcomes. In this episode, I’m back in the forensic psychiatry space, looking at PTSD in the context of personal injury claims, and why it is showing up more often in the work lawyers, insurers, and clinicians are doing. I’m joined by Dr Derek Lovell, forensic psychiatrist and co-author of the PIRS used in psychiatric impairment assessment, alongside Vanessa Daniel, National Legal Manager at MLCOA, who sits at the intersection of clinical insight and medico-legal process. We talk about what PTSD is and how surprisingly recent it is as a formal diagnosis, including the history behind its recognition and the way trauma has been described long before the label existed. Dr Lovell steps through what clinicians are actually looking for when PTSD is on the table, including the kind of stressor involved and the symptom patterns that tend to matter most. We also touch on the grey areas that often create debate in claims, including where PTSD can be confused with other post-trauma presentations. We then move into vulnerability and recovery, including why some people are more at risk, what tends to support resilience, and what effective early intervention can look like. Vanessa and I also explore how these psychiatric realities land in the legal world, particularly around expectations, assessment, and resolution in personal injury matters. If you work with psychological injury claims, this is a grounded conversation that will sharpen the way you think about PTSD, without turning it into a checklist. More From Damien: Website | LinkedIn | YouTube WORK WITH ME: Book a Mediation or a 15-minute Discovery call with Damien: https://www.evolveresolve.com/booking Website: https://www.evolveresolve.com/ LinkedIn: linkedin.com/in/damien-van-brunschot YouTube: @evolveresolve Email: damien@evolveresolve.com Disclaimer: The content of this podcast is general information only and does not constitute legal or medical advice. ©2026 mlcoa | Law, Medicine & Everything in Between. Mentioned in this episode: mlcoa

    PTSD in Personal Injury Claims: Forensic Psychiatrist Dr Derek Lovell on Diagnosis and Risk Factors

  7. Jun 30

    Legal AI Adoption In Australia: Habeas' Will McCartney on Mitigating Hallucination Risk

    Will McCartney deferred his Arts/Law degree to build Habeas, a specialised legal tech startup aiming to bridge the AI trust gap in professional practice. In this conversation, he joins me to unpack why generic AI platforms fall short in high-stakes legal settings and how traditional Boolean search leaves practitioners frustrated. Will shares his personal trajectory; from starting his studies at Cambridge to shifting gears during the pandemic, and explains how he set out to create an intuitive, natural-language research tool explicitly tailored to the Australian legal system. The core of the discussion centers on the mechanics of mitigating hallucination risks through a "search-first, inference-second" architecture that prioritises verifiable data retrieval over predictive guessing. Will details how Habeas evolved from a pure research tool into a broader legal intelligence platform capable of advanced drafting and secure analysis across active matter files. They also look closely at adoption patterns, mapping out why agile sole practitioners, barristers, and boutique litigation firms are integrating these specialised workflows much faster than traditional, slow-moving corporate structures. Looking toward the future, the conversation addresses how artificial intelligence will inevitably disrupt the billable hour and fuel the rise of AI-native law firms. Will analyses the market implications of the recent "Anthropic moment," exploring how shifting technology moats challenge old legal tech duopolies and democratises access for smaller practices. Ultimately, this episode highlights a profound irony: as technical legal execution becomes automated, the ultimate premium in the profession will shift back to strategic judgment, niche expertise, and deep client relationships. CHAPTER MARKERS00:00 Introduction 03:31 The Genesis of Habeas and Solving the Search Problem 05:28 Shifting to Legal Intelligence and Advanced Drafting 07:36 Finding Product-Market Fit in the Australian Market 10:05 Demystifying AI Hallucinations and the Trust Gap 11:38 Search-First, Inference-Second System Architecture 16:14 Adoption Trends and Competitive Pressures 18:00 Building Firm Culture and New Mental Models 21:56 Disrupting the Billable Hour and Law Firm Pricing 24:46 The Premium on Soft Skills, Judgment, and Relationships 26:51 Access to Justice and the Democratization of Law 29:40 Re-architecting Court Systems and AI-Native Firms 33:03 The Anthropic Moment and Shifting Legal Tech Moats 37:38 Where to Find Will McCartney and Habeas Guest Links: Will McCartney: Website: https://www.habeas.ai/ LinkedIn: https://www.linkedin.com/in/will-mccartney-a1494722a/ More From Damien: Website | LinkedIn | YouTube WORK WITH ME: Book a Mediation or a 15-minute Discovery call with Damien: https://www.evolveresolve.com/booking Website: https://www.evolveresolve.com/ LinkedIn: linkedin.com/in/damien-van-brunschot YouTube: @evolveresolve Email: damien@evolveresolve.com

    Legal AI Adoption In Australia: Habeas' Will McCartney on Mitigating Hallucination Risk

  8. Jun 16

    Mediation and Negotiation: Why Facts and Law Aren’t Enough to Settle with Nicole Davidson

    If you’ve ever walked into a negotiation thinking the law and the facts would do the heavy lifting, and then watched the whole thing stall anyway, this episode will feel familiar. I’m joined by Nicole Davidson, accredited mediator and negotiation trainer, to talk about why disputes don’t settle on logic alone, and what actually moves people when positions are entrenched. Nicole brings a rare mix of commercial and human skills, with a background spanning insolvency, investment banking, learning and development, and now commercial mediation. We talk about how she found her way into mediation through Harvard grounded negotiation training, and why she believes the quality of a mediator’s questions can be the difference between a good outcome and a great one. We also get into the common mistakes lawyers make when negotiating, including over relying on legal merit and trying to “take the emotion out of it” when emotion is often the whole point. Nicole shares the core skills she sees as non negotiable, curiosity, asking better questions, and real listening, plus why negotiation training can give lawyers a framework they can use in disputes, deals, and everyday professional conversations. Guest Links: Nicole Davidson: Website: https://www.nicoledavidsonnegotiation.com.au/ LinkedIn: https://www.linkedin.com/in/nicole-davidson-negotiation/ More From Damien: Website | LinkedIn | YouTube WORK WITH ME: Book a Mediation or a 15-minute Discovery call with Damien: https://www.evolveresolve.com/booking Website: https://www.evolveresolve.com/ LinkedIn: linkedin.com/in/damien-van-brunschot YouTube: @evolveresolve Email: damien@evolveresolve.com

    Mediation and Negotiation: Why Facts and Law Aren’t Enough to Settle with Nicole Davidson
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About

As someone who's always had a keen interest in the dynamics of leadership and the intricacies of mediation and negotiation, I found myself at a crossroads where I wanted to connect the dots between these passions and my professional journey. This is how "The Resolution Room" was born. A podcast designed to discuss topics around leadership, mediation, negotiation and team building. You might wonder, why the name "The Resolution Room"? This title encapsulates the dual purpose of my mission at Evolve Resolve: resolving claims and elevating leadership. I've found that in professional services, many people overlook the transition required to move from being a skilled technician to becoming an effective people leader. This transition is both a challenge and an opportunity - one I intend to explore through my podcast, with insights from my own experiences and conversations with insightful guests. The podcast is an avenue not only for me to share my insights and learnings but also to engage with like-minded individuals who are curious about leadership and resolution. I hope you'll find value in the conversations that unfold in The Resolution Room. Thank you for joining me on this journey. Links: Website: https://www.evolveresolve.com/ LinkedIn: https://www.linkedin.com/in/damien-van-brunschot-95b05755/ YouTube: https://www.youtube.com/@evolveresolve

Information

  • Creator
    Damien Van Brunschot
  • Years Active
    2025 - 2026
  • Episodes
    37
  • Rating
    Clean
  • Copyright
    © Evolve Resolve
  • Show Website
    The Resolution Room

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