The Exam Room

Dr. Rhiannon Winsor

The Exam Room brings you real conversations about value-based care, patient-centered health, and improving outcomes. Join experts and frontline leaders each week as they share strategies, challenges, and innovations shaping the future of care delivery. Perfect for providers, health administrators, and anyone passionate about healthcare transformation. 🎧 New episodes every Wednesday.

  1. Jun 24

    Leading Healthcare Transformation: Supporting Clinicians and Improving Care with Dr. Satya Sarma

    What role do healthcare leaders play in the success of value-based care? In the final installment of this three-part series, Dr. Rhiannon Winsor continues her conversation with Dr. Satya Sarma, Medical Director at Arizona Best Care Network, exploring the leadership principles that drive meaningful healthcare transformation. Dr. Sarma discusses clinician burnout, the growing pressures facing healthcare professionals, and why leaders must prioritize supporting the people who care for patients every day. The conversation examines the importance of including clinicians in decision-making, creating cultures of continuous improvement, and ensuring that healthcare systems remain focused on patient needs. The episode also explores practical strategies for health centers looking to strengthen care teams, improve transitions of care, and build sustainable systems that support better outcomes for both patients and providers. Topics include: • Clinician burnout and workforce challenges • Supporting frontline healthcare teams • Leadership in value-based care • Involving clinicians in decision-making • Patient-centered healthcare transformation • Continuous quality improvement • Building sustainable healthcare systems • The role of culture in healthcare success • Giving patients and clinicians a voice Whether you're a healthcare executive, clinician, administrator, or care team member, this conversation offers valuable insights into creating healthcare organizations where both patients and providers can thrive. Subscribe to The Exam Room for more conversations on healthcare leadership, innovation, and value-based care. Dr. Satya Sarma is a physician leader and healthcare executive with deep expertise in population health, public health strategy, and innovative care models. Throughout her career, she has held key leadership roles across government, payer organizations, and academia, consistently advancing initiatives that improve health outcomes while reducing costs. Dr. Sarma currently serves as Medical Director at ABC Network, where she supports value-based care initiatives and works closely with health centers to drive quality performance, care coordination, and patient-centered outcomes. Her prior roles include Vice President at Premera Blue Cross, where she oversaw utilization and case management for more than 2 million members, and Medical Director at AHCCCS, where she helped shape Medicaid strategies across Arizona. Her work reflects a strong commitment to innovation, including the integration of technology and AI to enhance care delivery and population health outcomes. Dr. Sarma's career is grounded in a passion for health equity, community engagement, and building sustainable, high-impact healthcare solutions.

    Leading Healthcare Transformation: Supporting Clinicians and Improving Care with Dr. Satya Sarma
  2. Jun 17

    The 20/80 Rule: Focusing on Patients Who Need Us Most with Dr. Satya Sarma

    What if one of the most effective ways to improve healthcare outcomes isn't treating more patients, but focusing more attention on the patients who need it most? In Part 2 of our conversation with Dr. Satya Sarma on The Exam Room, we discuss one of the most important realities of value-based care: Approximately 20% of patients account for nearly 80% of healthcare costs. But this isn't really a conversation about cost. It's a conversation about identifying patients at the greatest risk for poor outcomes and ensuring they receive the support, follow-up, and engagement they need before a crisis occurs. Some key takeaways from the episode: ✅ Value-based care requires a fundamentally different mindset than fee-for-service medicine. ✅ High-risk patients often need proactive outreach—not just reactive care. ✅ Data alone isn't enough; organizations need workflows that turn insights into action. ✅ Transitions of care after an emergency room visit or hospitalization are critical opportunities to improve outcomes. ✅ Patient engagement can prevent avoidable complications, hospitalizations, and unnecessary healthcare utilization. One insight that stood out: "The first step is making sure these patients are engaged in care." — Dr. Satya Sarma When healthcare teams focus on understanding what patients need, and create systems designed to meet those needs—everyone benefits. The conversation is a powerful reminder that value-based care isn't simply a reimbursement model. It's a different way of thinking about relationships, accountability, and the role healthcare plays in helping people live healthier lives. 🎧 Listen to Part 2 of our three-part series with Dr. Satya Sarma on The Exam Room.   Dr. Satya Sarma is a physician leader and healthcare executive with deep expertise in population health, public health strategy, and innovative care models. Throughout her career, she has held key leadership roles across government, payer organizations, and academia, consistently advancing initiatives that improve health outcomes while reducing costs. Dr. Sarma currently serves as Medical Director at ABC Network, where she supports value-based care initiatives and works closely with health centers to drive quality performance, care coordination, and patient-centered outcomes. Her prior roles include Vice President at Premera Blue Cross, where she oversaw utilization and case management for more than 2 million members, and Medical Director at AHCCCS, where she helped shape Medicaid strategies across Arizona. Her work reflects a strong commitment to innovation, including the integration of technology and AI to enhance care delivery and population health outcomes. Dr. Sarma's career is grounded in a passion for health equity, community engagement, and building sustainable, high-impact healthcare solutions.

    The 20/80 Rule: Focusing on Patients Who Need Us Most with Dr. Satya Sarma
  3. Jun 12

    The Patient at the Center: Understanding Value Based Care with Dr. Satya Sarma

    In Part 1 of this special series, Dr. Rhiannon Winsor welcomes Dr. Satya Sarma to discuss the foundation of value-based care and why it represents a fundamental shift in how healthcare is delivered. Drawing from his experience as a physician, healthcare executive, and public health leader, Dr. Sarma shares how his time caring for patients inspired a deeper interest in improving the systems that shape healthcare. Together, they explore the difference between fee-for-service and value-based care, the importance of patient-centered models of care, and why delivering value ultimately means improving outcomes while respecting patients' goals and needs. This conversation lays the groundwork for understanding how healthcare organizations can move beyond volume-driven care and build systems designed around better patient outcomes. In future episodes, Dr. Sarma will explore the challenges of implementing value-based care and the leadership strategies needed to drive meaningful transformation across healthcare organizations. Dr. Satya Sarma is a physician leader and healthcare executive with deep expertise in population health, public health strategy, and innovative care models. Throughout her career, she has held key leadership roles across government, payer organizations, and academia, consistently advancing initiatives that improve health outcomes while reducing costs. Dr. Sarma currently serves as Medical Director at ABC Network, where she supports value-based care initiatives and works closely with health centers to drive quality performance, care coordination, and patient-centered outcomes. Her prior roles include Vice President at Premera Blue Cross, where she oversaw utilization and case management for more than 2 million members, and Medical Director at AHCCCS, where she helped shape Medicaid strategies across Arizona. Her work reflects a strong commitment to innovation, including the integration of technology and AI to enhance care delivery and population health outcomes. Dr. Sarma's career is grounded in a passion for health equity, community engagement, and building sustainable, high-impact healthcare solutions.

    The Patient at the Center: Understanding Value Based Care with Dr. Satya Sarma

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About

The Exam Room brings you real conversations about value-based care, patient-centered health, and improving outcomes. Join experts and frontline leaders each week as they share strategies, challenges, and innovations shaping the future of care delivery. Perfect for providers, health administrators, and anyone passionate about healthcare transformation. 🎧 New episodes every Wednesday.