The Business of AI

UKAI - The Trade Association for AI businesses across the UK

AI is our Business. Looking at how businesses are using AI to build services and tools, transforming organisations and delighting consumers. We explore the different types of businesses that are emerging and find out how they are using AI technology. UKAI is the trade association for AI businesses in the UK. The show is hosted Tim Flagg, AI entrepreneur and chief executive of UKAI. Featuring business leaders, policymakers, authors, politicians and entrepreneurs. Join us to learn how to build your AI business.

  1. 49. From No.10 to Next-Gen AI: Ben Turner on Behaviour Prediction & Synthetic Data

    NOV 26

    49. From No.10 to Next-Gen AI: Ben Turner on Behaviour Prediction & Synthetic Data

    In this episode of the Business of AI podcast, we’re joined by Ben Warner, co-founder of Electric Twin, a company creating cutting-edge synthetic populations to help organisations understand and predict human behaviour at unprecedented speed. Ben shares his journey from academic physicist at UCL, to applied AI leader at Faculty, to chief adviser in Number 10 during the Covid-19 crisis. That experience revealed a fundamental gap in our ability to model real-world behaviour, inspiring Electric Twin’s mission: to give decision-makers rapid, accurate insights that once required weeks of surveys and complex research. Ben breaks down how Electric Twin builds “digital audiences” using advanced AI models, data science and social science, enabling companies to test ideas, messages and products in seconds rather than months. He also discusses powerful applications across marketing, product development, public policy and even predicting behavioural responses in areas like health or political engagement. With examples ranging from media companies to telecoms firms, Ben shows how synthetic audiences can accelerate decision-making and reduce reliance on slow, expensive traditional research. The conversation also explores the UK’s broader AI opportunity, the future of behavioural modelling, and how tools like Electric Twin could help shape smarter, evidence-driven policy. #AI #ArtificialIntelligence #BusinessOfAI #ElectricTwin #SyntheticData #BehavioralScience #DataScience #AIMarketing #CustomerInsights #DigitalTwin #ProductInnovation #PublicPolicy #FutureOfAI #TechLeadership #UKTech #AIEthics #AIForecasting #InnovationLeadership #MarketingTech AI is our Business. UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co

    35 min
  2. 48. AI Marketing Playbook 2025: Tactics, Trends & Real Business Use Cases with Martin Broadhurst

    NOV 26

    48. AI Marketing Playbook 2025: Tactics, Trends & Real Business Use Cases with Martin Broadhurst

    In this episode of The Business of AI Podcast, host Tim Flagg sits down with chartered marketer, HubSpot Platinum Partner and AI & automation consultant Martin Broadhurst – to explore how AI is transforming marketing, sales and wider business operations. Martin shares his journey from early marketing automation through to working hands-on with generative AI, explaining how tools like HubSpot, Copilot and other platforms are making advanced automation, content creation and data insight accessible to everyday teams. Along the way, he gives real-world examples from SMEs, including using AI to clean thousands of messy CRM records in minutes, speeding up presentation creation, and helping organisations move from clunky legacy systems to cloud-based, AI-enabled workflows. Tim and Martin also dive into the skills and culture needed to harness AI effectively, from building basic AI literacy across the workforce to giving leaders the confidence to set direction and redesign workflows rather than simply bolting AI onto broken processes. They discuss the opportunities for marketers to do more with less, the risks of complacency and over-reliance on AI outputs, and why businesses that ignore AI may find themselves overtaken by AI-first competitors. If you’re in marketing, sales, operations or leadership and want practical, grounded insight into how to use AI well, this episode is for you – and don’t forget to subscribe for more conversations at the intersection of AI, business and real-world practice. #AI #Marketing #AIMarketing #DigitalTransformation #BusinessAI #ArtificialIntelligence #MarketingStrategy #FutureOfWork #Automation #GenAI #MarketingTech #MarTech #AIAutomation #SmallBusinessAI #AIForBusiness #ContentMarketing #TechTrends #2025Trends #ChiefAIOfficer #ProductivityTools AI is our Business. UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co

    35 min
  3. 47. Women in AI: AI, Gender Bias and Online Safety: Insights from Researcher Sarah Wyer

    NOV 25

    47. Women in AI: AI, Gender Bias and Online Safety: Insights from Researcher Sarah Wyer

    In this episode of the UKAI Women in AI Podcast, host Zahra Shah sits down with Sarah Wyer, a leading PhD researcher specialising in gender bias in large language models. Sarah shares her non-linear journey into AI, from starting out in business and higher education, to discovering a passion for data, completing a master’s in computer science, and ultimately becoming an award-winning woman in tech. She explains how her research with Professor Sue Black revealed deeply embedded gendered and intersectional bias in early GPT models, and why the data choices made by AI developers profoundly shape societal outcomes. Her guiding principle is simple but powerful: technology must not leave people behind. Sarah also reflects on the challenges she has faced: from access barriers in AI research to the urgent safety concerns arising from generative models, and outlines her current work mapping gender bias across GPT iterations up to GPT-5. She speaks candidly about the risks posed by sexualised AI systems, the importance of robust governance, and her belief that AI can still be a force for equality if society chooses to embed the right values. Looking to the future, she urges young girls and women not to be deterred from entering the field, highlighting the need for visible role models and supportive communities. The episode closes with Sarah’s call for collective action: to design AI that elevates people, protects vulnerable groups, and creates a more equitable digital world for everyone. AI is our Business. UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co

    21 min
  4. 45. Women in AI: Beth Wells Navigating Imposter Syndrome in the Move from Biology to Legal Tech

    NOV 20

    45. Women in AI: Beth Wells Navigating Imposter Syndrome in the Move from Biology to Legal Tech

    In this episode of the UKAI Women in AI Podcast, Zahra speaks with Beth Wells, Innovation Manager at Weightmans Solicitors, about her unexpected journey from studying biology to building a career in legal tech and innovation. Beth shares how a temporary admin role opened the door to an entirely new profession, and why problem solving, creativity and curiosity were the real skills that guided her into an innovation team that has grown from four people to more than thirty. She reflects on the rise of legal engineering, the evolution of innovation in law firms and the importance of building supportive teams and strong mentors in a traditionally conservative sector. Beth also opens up about tackling imposter syndrome, navigating a new professional environment and learning to trust her own abilities. She discusses the challenges of introducing tech into legal practice, the value of networks like UKAI, and the mindset needed to embrace new opportunities as they emerge. For women considering careers in AI, innovation or legal tech, Beth offers practical advice on staying curious, finding the right organisational culture and being brave enough to ask questions and step outside your comfort zone. This is an honest and uplifting conversation about growth, resilience and shaping a career you never knew existed. AI is our Business. UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co

    19 min
  5. 44. Why Law Firms Must Innovate Now: AI, Culture and Change with Dr Catriona Wolfenden

    NOV 20

    44. Why Law Firms Must Innovate Now: AI, Culture and Change with Dr Catriona Wolfenden

    In this episode of The Business of AI Podcast, Tim welcomes Dr Catriona Wolfenden, Director of Product and Innovation at Weightmans, to explore how one of the UK’s leading law firms is reshaping its approach to technology, problem solving and client service. Catriona shares her journey from practising lawyer to heading a 34-strong innovation team, and offers real examples of how Weightmans has built tools that reduce risk, streamline processes and improve decision-making for clients in areas from disability discrimination to lorry regulation. She also explains why true innovation starts with understanding the problem – not rushing for the newest piece of tech – and how “faster chaos” is what happens when organisations skip the fundamentals. Catriona and Tim also delve into the shifting role of lawyers in an age of automation, the importance of diverse multidisciplinary teams, the cultural dynamics inside modern law firms and how to support junior colleagues entering a profession that is changing rapidly. They discuss the realities of adopting AI in a heavily regulated environment, why “good old-fashioned AI” still solves many core challenges, and what the coming years may hold for legal tech and professional services. If you’re interested in innovation, legal practice, organisational change or the practical value of AI, this conversation is full of grounded insights and real-world experience. AI is our Business. UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co

    32 min
  6. 43. AI in Law: Isabel Bathurst on Private AI, Security and the New Skills Lawyers Need

    NOV 18

    43. AI in Law: Isabel Bathurst on Private AI, Security and the New Skills Lawyers Need

    In this episode of The Business of AI Podcast, Tim is joined by Isabel Bathurst, solicitor, law firm consultant and co-founder of Legal AI. Isabelle shares her journey from early work with geographic information systems at Manchester University, through two decades in complex litigation, to helping law firms adopt AI in a way that actually fits how solicitors work. She explains why so many traditional case management systems frustrate lawyers, how disconnected tech stacks create inefficiency and inertia, and why AI needs to be designed around real legal workflows rather than forcing solicitors to become part-time IT operators. The conversation digs into some of the biggest questions facing the legal sector: how to manage security and privacy with sensitive client and medical data, what “private AI” really looks like in practice, and how tools like document review, medical record summarisation and onboarding automation can support – rather than replace – legal professionals. Isabel also reflects on how AI is reshaping training and careers for junior lawyers and paralegals, freeing them from low-value grunt work so they can move more quickly into genuine legal analysis. If you’re interested in the future of legal practice, secure AI deployment, and how to make complex tech work for busy fee-earners and vulnerable clients alike, this episode is for you. #BusinessOfAI #LegalAI #LawTech #ArtificialIntelligence #LegalInnovation #AInSecurity #DataPrivacy #CaseManagement #FutureOfLaw #UKAI #LegalTechUK #Solicitors #AIinLaw AI is our Business. UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co

    27 min

About

AI is our Business. Looking at how businesses are using AI to build services and tools, transforming organisations and delighting consumers. We explore the different types of businesses that are emerging and find out how they are using AI technology. UKAI is the trade association for AI businesses in the UK. The show is hosted Tim Flagg, AI entrepreneur and chief executive of UKAI. Featuring business leaders, policymakers, authors, politicians and entrepreneurs. Join us to learn how to build your AI business.