Customer Retention Podcast

Timur Sabir
  • 0.0 (0)
  • TECHNOLOGY

Welcome to the Customer Retention Podcast — your go-to show for actionable insights on growing and retaining your SaaS customers using GoCSM and the HighLevel platform. Each episode dives into practical strategies, real success stories, and proven systems to reduce churn, boost engagement, and scale your customer success operations. Whether you’re a SaaS founder, agency owner, or CSM, you’ll get clear, no-fluff advice you can use immediately.

Episodes

  1. HighLevel Masterclass / SaaS Masterclass w/ John Bermudez

    05/26/2025

    HighLevel Masterclass / SaaS Masterclass w/ John Bermudez

    Customer Retention Podcast

    1h 28m
  2. Killing Churn in HighLevel SaaS Businesses w/ Azhar Siddiqui

    05/26/2025

    Killing Churn in HighLevel SaaS Businesses w/ Azhar Siddiqui

    Customer Retention Podcast

    58 min
  3. Make More Money WITHOUT More Customers w/ Spencer Harman

    05/26/2025

    Make More Money WITHOUT More Customers w/ Spencer Harman

    Customer Retention Podcast

    1h 5m
  4. Sell SaaS Mastery Workshop w/ Andy Audate

    05/26/2025

    Sell SaaS Mastery Workshop w/ Andy Audate

    Customer Retention Podcast

    1h 27m
  5. Level-up Your SaaS Company with GoCSM w/ Jenna Leadingham

    05/26/2025

    Level-up Your SaaS Company with GoCSM w/ Jenna Leadingham

    Customer Retention Podcast

    51 min
  6. HighLevel Journey, Customer Success, and SaaS Strategies w/ Shawn Greenway

    05/26/2025

    HighLevel Journey, Customer Success, and SaaS Strategies w/ Shawn Greenway

    In this podcast, Tim and Shawn discuss their journey with the HighLevel platform and how it helped shape GoCSM, a powerful tool for customer success management. Tim shares insights from years of experience in the SaaS world, explaining how GoCSM was developed to support agencies in managing customer success, reducing churn, and improving client retention. The conversation covers key topics like the evolution of SaaS, the importance of customer support, how to scale effectively, and strategies for long-term success. They also touch on the value of attending HighLevel events, networking with leaders, and learning from the community. This video is a must-watch for SaaS entrepreneurs, agency owners, and anyone using or considering HighLevel for their business.

    59 min
  7. How to Reduce Churn for HighLevel SaaS Agencies Using GoCSM w/ Nipun Syal

    05/20/2025

    How to Reduce Churn for HighLevel SaaS Agencies Using GoCSM w/ Nipun Syal

    In our very first episode, we sit down with Tim Sabir, founder of GoCSM, to talk about one of the biggest challenges facing SaaS agencies on HighLevel — churn. With 7+ years of experience helping local businesses grow through smart technology, Tim shares practical strategies for reducing churn, increasing product adoption, and building stronger client relationships — all using GoCSM. If you’re running a SaaS agency on GoHighLevel (GHL), this episode is packed with real value you can apply today. Learn how to track customer health Use GoCSM to monitor engagement Spot churn risks early and take action 🔔 Don’t forget to subscribe for more episodes!

    1h 8m
  • 7 Episodes

About

Welcome to the Customer Retention Podcast — your go-to show for actionable insights on growing and retaining your SaaS customers using GoCSM and the HighLevel platform. Each episode dives into practical strategies, real success stories, and proven systems to reduce churn, boost engagement, and scale your customer success operations. Whether you’re a SaaS founder, agency owner, or CSM, you’ll get clear, no-fluff advice you can use immediately.

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