Accelerating Digital Adoption in Healthcare

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What gets digital adoption out of stagnation and across the finish line fast? Intro Mars Blackman, "Is it the technology?" No Mars. "Is it the budget?" No Mars. "Is it competing priorities?" No Mars. Listen in on digital adoption pro tips from leaders who are getting easier buy-in, faster implementation, and better results than everyone else.

  1. 6h ago

    AI and The Mindset Shift in Pharma: featuring Benjamin Kaeser

    In this episode of the Digital Adoption Accelerator Podcast, I sat down with Benjamin Kaiser, Head of Operations for Pharma Sciences at Roche, to talk about what it really takes to move from digital awareness to meaningful adoption.Benjamin reflects on his experience in the Digital Adoption Accelerator and how stepping outside the usual corporate environment helped create space for deeper thinking, stronger industry collaboration, and a new perspective on the role leaders play in shaping digital transformation.We explore why the biggest challenge in digital adoption is often not the technology itself, but the mindset around it. Benjamin shares how curiosity, ownership, and a willingness to act have changed the way he approaches leadership, AI, and his own impact. Rather than seeing AI as a replacement for human work, he sees it as a partner that can handle repetitive tasks and create more room for empathy, creative thinking, and complex problem-solving.Benjamin also shares his mission to enable scientists to focus more of their time on science by improving operations, using data more effectively, and creating systems that help teams move from understanding what happened to predicting what will happen next.Key Takeaways:- Digital adoption is not just about keeping up with new technology. It requires curiosity, ownership, and the willingness to actively shape change.- AI should be viewed as a partner to human capability, not a replacement for it.- A digital mindset does not require becoming a technology expert. It requires understanding how people and technology can work together more effectively.- Ownership creates freedom. When people truly own the work, they gain the freedom to shape it and create greater impact.- Data can help organizations separate facts from assumptions and make better decisions about where resources create the most value.- Scientists increasingly need to combine scientific expertise with data and digital capabilities to deliver solutions faster for patients.- Implementation beats knowledge. Instead of spending years continually scoping and planning, leaders should implement something useful, learn from it, capture the value, and keep moving.- The leaders who create the most impact are willing to get off the sidelines, act before everything is perfect, and continuously add value.Connect with Benjamin Kaeser:LinkedIn: https://www.linkedin.com/in/benjaminkaeserConnect with Jake Herway:LinkedIn:  https://www.linkedin.com/in/jakeherway/Follow ValueAdd Group:Website: https://www.valueaddgroup.com/LinkedIn:  https://www.linkedin.com/company/valueadd-groupFollow the Podcast:YouTube:   https://www.youtube.com/@valueaddgroupSpotify: https://open.spotify.com/show/1v4xjAZstZYqocvmpU7ZRL?si=7a6a7703415c4ab8&nd=1&dlsi=a596dcb014a54f5bApple Podcasts: https://podcasts.apple.com/us/podcast/accelerating-digital-adoption-in-healthcare/id1815823125

  2. 7h ago

    Transforming Biopharma with AI: featuring Cenk Ündey

    In this episode of the Digital Adoption Accelerator Podcast, I sat down with Cenk Ündey, Integrated CMC Global Digital Transformation Lead at Sanofi, to discuss what it really takes to drive digital transformation in biopharma. He comes with nearly 30 years of experience in biopharma, data, digital, computational technologies, process development, and manufacturing!Cenk shares his experience from the Digital Adoption Accelerator immersion in Moab and how the lessons around mindset, leadership, and identity have carried directly into his current work. We explore why transformation is not just about installing new software, but about changing how teams think, work, and lead.Key Takeaways:-Digital transformation is not just about technology. It requires a shift in mindset, leadership, and ways of working.-AI-ready data is foundational. Without structured, connected, high-quality data, AI cannot deliver its full value.-Biopharma has a major opportunity to connect the full value chain, from research and development to manufacturing, suppliers, care providers, and patients.-Bringing “the future to the present” can help teams align around a shared vision and work backward toward meaningful transformation.-Leaders must create other leaders, not just deploy tools, if they want digital adoption to scale.Connect with Cenk Ündey :LinkedIn: https://www.linkedin.com/in/cenkundeyConnect with Jake Herway:LinkedIn: https://www.linkedin.com/in/jakeherway/Follow ValueAdd Group:Website: https://www.valueaddgroup.com/LinkedIn: https://www.linkedin.com/company/valueadd-groupFollow the Podcast:YouTube: https://www.youtube.com/@valueaddgroupApple Podcasts: https://podcasts.apple.com/us/podcast...Spotify: https://open.spotify.com/show/1v4xjAZ...

  3. Sep 15

    The Human Factor in AI: featuring Valeria Runza

    In this episode of the Digital Adoption Accelerator Podcast for Life Sciences, host Jake Herway sits down with Valeria Runza, who leads a biochemistry department within Analytics in Pharma Technical Development at Roche in Penzberg, Germany. Valeria shares her journey from studying biotechnology in Argentina to moving to Germany for her PhD in genetics and immunology, despite not speaking German at the time. She reflects on how her courage, curiosity, and constant need to learn have shaped her leadership path across research, biologics, analytics, and enterprise-wide digital initiatives.The conversation explores Valeria’s experience with the Digital Adoption Accelerator immersion in Moab, where she began seeing AI not only as something to implement, but as something to actively adopt. She discusses how AI has helped her think differently, challenge her own assumptions, and engage with her “digital self” as a tool for reflection and better decision-making. Valeria and Jake also discuss the human side of AI adoption, including why leaders need to communicate the “so what” behind efficiency gains, how teams can avoid creating a “nicely automated mess,” and why AI should help people become better humans rather than simply add more complexity to already busy systems. Valeria Runza has spent more than 17 years at Roche, including 12 years in research and the last five years leading a biochemistry team within analytics in pharma technical development. Her work focuses on biologics, leadership, digital adoption, and helping teams navigate change with curiosity, courage, and purpose. Key Takeaways:- AI adoption is not the same as simply going with the flow. True adoption requires personal involvement, ownership, and a willingness to rethink how work gets done.- Leaders need to clearly communicate why AI is being adopted and what efficiency gains are meant to enable.- Without intention, AI can add complexity to complexity and create what Valeria calls a “nicely automated mess.”- AI can help people think better, reflect more deeply, and make stronger value judgments when used with purpose.- The human factor remains one of the biggest challenges in scaling AI because people need clarity, trust, and context.- Teams thrive when leaders create freedom, avoid micromanagement, and allow people to take initiative.- AI has the potential to help pharma use decades of data to reduce trial and error, increase confidence, and bring safer, more effective medicines to patients faster.- Courage and continuous learning remain essential leadership traits in a world where digital transformation is moving faster than ever. Connect with Valeria Runza:LinkedIn: https://www.linkedin.com/in/valeria-runza-a4087035 Connect with Jake Herway:LinkedIn: https://www.linkedin.com/in/jakeherway Follow ValueAdd Group:Website: https://www.valueaddgroup.com/LinkedIn: https://www.linkedin.com/company/valueadd-group/ Follow the Podcast:YouTube: https://www.youtube.com/channel/UCzWMc22gSBAsDQ9EX3nqb5Q/podcasts/podcastsApple Podcasts: https://podcasts.apple.com/us/podcast/accelerating-digital-adoption-in-healthcare/id1815823125Spotify: https://open.spotify.com/show/1v4xjAZstZYqocvmpU7ZRL?si=7a6a7703415c4ab8&nd=1&dlsi=5b5a5984295b44fb

  4. Aug 18

    Can AI Replace Field Teams, or Will Human Judgment Always Win? With Rushi Potdar

    AI is rapidly reshaping the pharmaceutical and healthcare industries but the biggest opportunity may go far beyond simply working faster. In this episode of the Digital Adoption Accelerator podcast, host Jake Herway explores the intersection of AI, leadership, and patient impact with Rushi Potdar, Chief Medical Officer for Takeda Oncology. Their conversation examines what it means to lead effectively in an AI-enabled workplace, why leaders need to make decisions despite imperfect information, and how organizations can embrace AI without surrendering human judgment.  Rushi makes an important distinction between using AI for efficiency and using it for efficacy. While organizations are already seeing AI reduce costs, accelerate meeting preparation, and streamline content creation, the larger opportunity is to use these capabilities to improve the quality, reach, and impact of healthcare. His guiding principle: don't just keep the human in the loop, keep the human in the lead. Key Takeaways Why great leadership requires making decisions with imperfect information and why respecting functional "swim lanes" can actually make teams stronger. How Rushi went from AI skeptic to active adopter, including the moment generative AI challenged his assumptions about what machines could do. Why access to AI isn't the biggest challenge anymore and why organizations may be dealing with "indigestion, not starvation" when it comes to new tools. Why AI should augment rather than replace human expertise, with leaders remaining responsible for questioning, judgment, context, and decision-making. How healthcare can move from AI efficiency to AI efficacy, using the technology not only to save time and money but potentially to expand patient access, improve education, and increase impact. Episode Timestamps [00:00] - Episode Teaser [01:58] - Meet Rushi Potdar [03:21] - From Oncology Surgery to the Pharmaceutical Industry [06:03] - Leadership, Decision-Making, and Staying in Your Swim Lane [08:05] - What Enterprise Thinking Really Means [10:44] - The Leadership Power of Saying "I Don't Know" [11:43] - From AI Skeptic to AI Adopter [13:30] - The Surprising Reality of Enterprise AI Adoption [18:12] - AI Should Free Humans to Think Better [21:56] - From AI Efficiency to Efficacy: Humans in the Lead [25:16] - Closing Remarks Connect with Rushi Potdar: LinkedIn: https://www.linkedin.com/in/rushi-potdar/ Website (Company): https://www.takedaoncology.com/ Connect with Jake Herway: LinkedIn: https://www.linkedin.com/in/jakeherway/ Follow ValueAdd Group: Website: https://www.valueaddgroup.com/ LinkedIn: https://www.linkedin.com/company/valueadd-group/ Follow the Podcast: YouTube: https://www.youtube.com/@valueaddgroup/podcasts Spotify: https://open.spotify.com/show/1v4xjAZstZYqocvmpU7ZRL?si=7a6a7703415c4ab8 Apple Podcasts: https://podcasts.apple.com/us/podcast/accelerating-digital-adoption-in-healthcare/id1815823125

    Can AI Replace Field Teams, or Will Human Judgment Always Win? With Rushi Potdar

  5. Jul 14

    Why curiosity, tenacity, and courage are now the ultimate career advantages with Craig Granowitz

    Artificial intelligence is transforming every knowledge-based industry, but successful adoption depends on far more than technology. In this episode of the Digital Adoption Accelerator podcast, host Jake Herway sits down with Dr. Craig Granowitz, Chief Medical Officer at Lexicon Pharmaceuticals, about what it really takes to succeed in the AI era. Dr. Granowitz explains why AI should strengthen human thinking rather than replace it. Dr. Craig Granowitz is the Chief Medical Officer at Lexicon Pharmaceuticals. A physician-scientist with both an M.D. and Ph.D., he has spent his career helping bring innovative therapies to patients through leadership roles in biotechnology and the pharmaceutical industry, including Merck and Schering-Plough. He shares practical leadership lessons on curiosity, integrity, and continuous learning while challenging organizations to focus on developing people alongside new technology. Key Takeaways Why successful AI adoption starts with people—not technology. How curiosity creates better leaders and stronger organizations.Where AI adds the most value in healthcare today—and where it still falls short. Why integrity and trust remain essential in a rapidly changing industry. How the principles of Curiosity, Tenacity, and Courage can help leaders navigate the future of work. Episode Timestamps: [00:00] – Episode Teaser [01:56] – Welcome & Introducing Dr. Craig Granowitz [03:06] – Building Innovation That Reaches Patients [05:22] – Leadership, Integrity, and Playing the Long Game [08:49] – What Sparked Craig's Interest in AI [11:01] – The Difference Between Automation and Insight [12:56] – Developing People Alongside AI [15:06] – Why Saving Time Doesn't Always Create Value [19:21] – The Next Opportunity for AI in Healthcare [23:22] – Curiosity, Tenacity, & Courage Connect with Dr. Craig Granowitz: LinkedIn: https://www.linkedin.com/in/craig-granowitz-a43878101/ Website (Company): https://www.lexpharma.com/ Connect with Jake Herway:LinkedIn: https://www.linkedin.com/in/jakeherway/ Follow ValueAdd Group: Website: https://www.valueaddgroup.com/LinkedIn: https://www.linkedin.com/company/valueadd-group/ Follow the Podcast: YouTube: https://www.youtube.com/@valueaddgroup/podcastsSpotify: https://open.spotify.com/show/1v4xjAZstZYqocvmpU7ZRL?si=7a6a7703415c4ab8 Apple Podcasts: https://podcasts.apple.com/us/podcast/accelerating-digital-adoption-in-healthcare/id1815823125

    Why curiosity, tenacity, and courage are now the ultimate career advantages with Craig Granowitz

  6. Jun 9

    AI Adoption for Business Leaders to Build Real Systems That Drive Productivity with Ruby Kansagra

    In this episode of the Digital Adoption Accelerator podcast, host Jake Herway sits down with Ruby Kansagra, Regulatory Portfolio Content Lead at Roche, to explore how AI is transforming regulatory content workflows. Ruby shares her journey from AI novice to leading a groundbreaking initiative at Roche to develop an AI-powered content authoring platform. Together, they discuss the challenges of implementing AI in highly regulated environments, the importance of design and user feedback, and how technology can augment human expertise.  Ruby Kansagra is the Regulatory Portfolio Content Lead at Roche, overseeing the ophthalmology portfolio and supporting medical device regulatory work. She currently leads an initiative to develop an AI platform designed to revolutionize how regulatory content is authored, with the goal of reducing cycle time and improving quality. Ruby combines expertise in regulatory processes with a forward-looking vision for AI implementation in life sciences. Key Takeaways AI is a tool to augment humans, not replace them. The human-in-the-loop remains critical for success. Design up front is crucial: thoughtful planning and iteration prevent costly mistakes later. User feedback drives adoption: involving stakeholders early and often builds trust and prioritizes deal-breaker requirements. Managing organizational expectations is as important as the technology itself - showing incremental progress matters. Leaders can succeed in unfamiliar domains by leaning on curiosity, collaboration, and translation from technical experts. Episode Timestamps: [00:00] – Introduction To The Episode [02:03] – Guest Introduction [04:12] – How Roche Is Exploring AI Platforms [07:08] – Design & Human-Centered Approach [09:10] – Strategies For Balancing Speed And Thoroughness [11:01] – Addressing Pushback & Adoption Challenges [13:35] – Ruby Reflects On Her Growth From AI Novice To Initiative Leader [16:34] – Insights On Curiosity, Vulnerability, And Leading In Ambiguous Domains [18:18] – AI Platform In Production And Its Future Impact [19:21] – Closing Remarks Connect with Ruby Kansagra: LinkedIn: https://www.linkedin.com/in/ruby-kansagra-93381a189/ Website (Company): https://www.roche.com/ Connect with Jake Herway: LinkedIn: https://www.linkedin.com/in/jakeherway/ Follow ValueAdd Group: Website: https://www.valueaddgroup.com/ LinkedIn: https://www.linkedin.com/company/valueadd-group/ Follow the Podcast: YouTube: https://www.youtube.com/@valueaddgroup/podcastsSpotify: https://open.spotify.com/show/1v4xjAZstZYqocvmpU7ZRL?si=7a6a7703415c4ab8Apple Podcasts: https://podcasts.apple.com/us/podcast/accelerating-digital-adoption-in-healthcare/id1815823125

    AI Adoption for Business Leaders to Build Real Systems That Drive Productivity with Ruby Kansagra

  7. May 26

    AI Adoption Is Failing Because Leaders Ignore Experimentation: featuring Teresa Eastwood-Kiefer

    In this episode of the Digital Adoption Accelerator Podcast, Jake Herway speaks with Teresa Eastwood-Kiefer, the Regulatory Data and Content Leader at Roche. Teresa shares her experience with generative AI and automation in the pharmaceutical industry, focusing on how these technologies are helping deliver life-saving medicines faster to patients. The conversation explores Teresa’s journey, from her time in the Moab digital cohort to her current role at Roche, where she is leading efforts in AI adoption across the enterprise. She discusses the importance of fostering confidence, being open to experimentation, and creating an environment where AI technologies can be adopted in a meaningful, sustainable way. Key Takeaways:  AI isn't about replacing jobs, but those who use AI will shape the future of industries, especially healthcare. Confidence gained from collaborative learning and sharing experiences with leaders from diverse industries is crucial for fostering change. Despite the hurdle to getting everyone involved from the beginning, it is essential - in fact, the only way for successful technology integration and scaling within organizations.  While scaling AI solutions across organizations is challenging, focusing on gradual adoption and continuous improvement will lead to broader acceptance and effectiveness. Embracing an experimental mindset allows organizations to redefine roles and workflows, resulting in more creative and efficient ways of working. Episode Timestamps: [00:00] – Episode Teaser [01:42] – Introduction to Teresa Eastwood-Kiefer [04:28] – The Power of Experiential Learning [08:00] – AI for Industry-Wide Change [10:42] – Building Confidence for AI Success [13:35] – Challenges in Scaling AI Solutions [17:20] – The Road to Sustainable Digital Transformation [20:59] – Teresa’s Thoughts and Future Vision Connect with Teresa Eastwood-Kiefer: LinkedIn: https://www.linkedin.com/in/teresa-eastwood/ Website (Company): https://www.roche.com/ Connect with Jake Herway: LinkedIn: https://www.linkedin.com/in/jakeherway/ Follow ValueAdd Group: Website: https://www.valueaddgroup.com/ LinkedIn: https://www.linkedin.com/company/valueadd-group/ Follow the Podcast: YouTube: https://www.youtube.com/@valueaddgroup/podcastsApple Podcasts: https://podcasts.apple.com/us/podcast/accelerating-digital-adoption-in-healthcare/id1815823125Spotify: https://open.spotify.com/show/1v4xjAZstZYqocvmpU7ZRL?si=7a6a7703415c4ab8

    AI Adoption Is Failing Because Leaders Ignore Experimentation: featuring Teresa Eastwood-Kiefer

  8. Jan 23

    Realizing Interoperability - Bo Lora, Former Amazon Principal Design Technologist

    Bo has seen every corner of the tech world, and the natural world! With the accumulation of experience, insatiable curiosity, Bo has launched from Amazon to found Scientix.ai, next generation Ontology for Healthcare & Life Sciences. A humanist first, his unmatched AI and tech talent is approachable and real. Going after interoperability in data sets along the healthcare value chain and within the industry, Bo has leadership, AI, and life wisdom every leader needs to hear!

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What gets digital adoption out of stagnation and across the finish line fast? Intro Mars Blackman, "Is it the technology?" No Mars. "Is it the budget?" No Mars. "Is it competing priorities?" No Mars. Listen in on digital adoption pro tips from leaders who are getting easier buy-in, faster implementation, and better results than everyone else.

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