Dentistry to Business

Caroline

The Dental CEO Podcast—the ultimate resource for ambitious business leaders who are ready to transform their practices and businesses into thriving, multi-seven-figure businesses. I’m Caroline Bell Mintern—a Dental Clinic owner, creator of innovative dental analytic systems, and your go-to mentor for mastering the business side of Dentistry. Every week, I’ll share the proven strategies, data-driven insights, and leadership tools that helped me scale my practice. From harnessing analytics to streamline operations, to building empowered teams, this podcast is your blueprint to success.

Episodes

  1. 07/10/2025

    The Art of Patient Acceptance: Inside the Mind of a Top Treatment Coordinator

    In this episode of Dentistry to Business, Caroline interviews Michelle Jones, a seasoned treatment coordinator, who shares her journey from dental assistant to a pivotal role in patient care. They discuss the importance of educating patients about treatment options, navigating financial conversations, and the emotional intelligence required to connect with patients. Michelle emphasizes the value of a treatment coordinator in enhancing patient experience and case acceptance rates, while also highlighting the significance of teamwork and accountability in a dental practice. The conversation concludes with insights on creating a supportive work environment and the importance of tracking success metrics. Today's Topics: Michelle Jones has a unique approach to treatment coordination.Educating patients about treatment options is crucial for acceptance.Financial transparency helps patients make informed decisions.Emotional intelligence plays a key role in patient interactions.Creating a comfortable environment enhances patient experience.Team dynamics are essential for practice success.Tracking metrics helps in understanding case acceptance rates.A treatment coordinator is vital for patient communication.Building trust with patients leads to better outcomes.Open dialogue about financials can alleviate patient concerns. Want to Work With Me? Visit ⁠⁠www.carolinebellmintern.com⁠⁠ for coaching, courses, or to book a 1:1 consult. 👉 Follow the podcast: ⁠⁠Instagram⁠⁠ ⁠⁠TikTok⁠⁠ ⁠⁠Spotify⁠⁠ ⁠⁠Apple Podcasts⁠⁠ ⁠⁠YouTube

    46 min
  2. SEASON 1, EPISODE 1 TRAILER

    Welcome Trailer

    Welcome to Dentistry to Business: The Dental CEO Podcast—the ultimate resource for ambitious business leaders who are ready to transform their practices and businesses into thriving, multi-seven-figure businesses. I’m Caroline Bell Mintern—a Dental Clinic owner, creator of innovative dental analytic systems, and your go-to mentor for mastering the business side of Dentistry. I am a driven entrepreneur, proud co-owner of a thriving dental clinic that I built alongside my partner. Together, we have created a practice known for its commitment to patient care and experience, innovation, and high-quality service. As a dedicated mom of two active boys, I understand the delicate balance required to juggle business ownership with family life. This unique perspective fuels my passion for empowering other dental practice owners to find harmony in their professional and personal lives. Aside from my 15 years of clinical expertise and experience, I have grown and scaled our dental business into a multiple 7-figure business in 5 years, contrary to working under one of the lowest fee guides in the country.  In the course of 6 years I have built a reliable, loyal and dedicated culture of employees. I currently have 30 staff that I am proud to say we all work together as a team and each department works cohesively with each other.  Every week, I’ll share the proven strategies, data-driven insights, and leadership tools that helped me scale my practice—and that can help you do the same. From harnessing analytics to streamline operations, to building empowered teams and creating sustainable growth, this podcast is your blueprint to success. Whether you’re an experienced owner or just starting your leadership journey, I’m here to guide you with actionable advice and inspiring conversations with top industry leaders. Are you ready to step into your role as a visionary dental CEO? Subscribe now, and let’s scale your smiles and your success!

    2 min

Trailer

About

The Dental CEO Podcast—the ultimate resource for ambitious business leaders who are ready to transform their practices and businesses into thriving, multi-seven-figure businesses. I’m Caroline Bell Mintern—a Dental Clinic owner, creator of innovative dental analytic systems, and your go-to mentor for mastering the business side of Dentistry. Every week, I’ll share the proven strategies, data-driven insights, and leadership tools that helped me scale my practice. From harnessing analytics to streamline operations, to building empowered teams, this podcast is your blueprint to success.