Kutaba Podcast

VibeCast ZM
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Kutaba is an inclusive story telling platform that spotlights change makers, community voices and CSR impact. We amplify development stories.

  1. Sep 25

    Season 2 Episode 13 - House Holders & House Owners Insurance

    Season 2 Episode 13: Understanding House Owners & Householders Insurance | Powered by Professional Insurance A home is more than just bricks and walls. It is an investment, a place of security and a space filled with the people and possessions that matter most. But when the unexpected happens, do we really understand how our insurance can protect us? As part of Insurance Week 2026, Kutaba Podcast partnered with Professional Insurance to have an insightful conversation on House Owners and Householders Insurance, helping customers understand insurance in simple, practical and relatable language. In this episode, we were honoured to host Mrs Mukumbuta Lukwesa who is a deputy manager underwriting brokered network from Professional Insurance, who takes us through the important things every homeowner and householder should know. From understanding what your policy covers, to explaining everyday terms such as premiums and excess, we explore how customers can make informed decisions about protecting their homes and belongings. The conversation also looks at important issues such as determining the right value of your property, understanding underinsurance and overinsurance, knowing what may be excluded from your policy, maintaining appropriate security measures and understanding what happens when a home is left unoccupied for an extended period. We also discuss what customers should do when an unexpected incident occurs, how to report a claim, and why understanding your responsibilities as a policyholder is an important part of having effective insurance protection.

  2. Sep 25

    Season 2 Episode 12 - Motor Insurance

    Season 2 Episode 12: Understanding Motor Insurance & the Claims Process | Powered by Professional Insurance For many motorists, insurance is something we are required to have but how well do we actually understand the cover we are paying for? As part of Insurance Week 2026, under the theme Insurance Facing the Future with Confidence, Kutaba Podcast partnered with Professional Insurance to have a practical conversation about motor insurance and the claims process, helping motorists understand their cover in simple and relatable language. In this episode, we were honoured to host Katongo Mudenda, Claims Account Executive - Brokered Network, who takes us through some of the important things every motorist should know about motor insurance. What is the difference between Third Party Only, Third Party Fire & Theft and Comprehensive Insurance? What are extensions and additional benefits? And why might a motorist choose Comprehensive Cover over Third Party Cover? We also unpack commonly used insurance terms such as premiums, excess and market value, while discussing policy exclusions and why understanding what your policy does and does not cover is important. But insurance becomes especially important when an unexpected incident happens. Katongo takes us through what motorists should do after an accident, how to make a claim and why documentation such as a police report can be important during the claims process. We also address some common misconceptions about motor insurance, including the belief that insurance companies do not pay claims and discuss how better understanding and communication can help build trust between insurers and clients. The conversation goes beyond insurance after an accident, looking at practical ways motorists can safeguard their vehicles, keep them secure and ensure they remain roadworthy.

  3. Sep 25

    Season 2 Episode 11 - Customer Experience

    Season 2 Episode 11 : Customer Experience & Digital Transformation in Insurance | Powered by Professional Insurance Insurance is not just about having a policy, it is also about understanding your cover, knowing your rights and responsibilities, having access to support and feeling confident when you need your insurer most. As part of Insurance Week 2026, under the theme Insurance Facing the Future with Confidence, Kutaba Podcast partnered with Professional Insurance for an insightful conversation on customer experience, digital transformation and building greater confidence in insurance. In this episode, we were honoured to host Mrs. Tesha Makulu, Head of Digital and Customer Experience at Professional Insurance, who takes us through how the insurance experience is changing and what this means for customers. From digital tools such as the MyPICZ app and WhatsApp support, to accessing policy information and checking claim status without necessarily visiting a branch, the conversation explores how technology is making insurance more accessible and convenient for clients. We also discuss the importance of transparency and communication, including why customers should ask questions about their policy wording, exclusions, rights and responsibilities. We look at how complaints can be raised, how they are handled, and why keeping customers informed throughout the claims process is essential to building trust. The conversation also looks ahead at how Professional Insurance is preparing to serve a younger, more digitally connected generation, while making insurance easier to understand for customers who may feel that insurance is complicated or only meant for big businesses. At the heart of the conversation is the belief that confidence begins with understanding your insurance, knowing where to get help, and having access to services that make your insurance journey simpler and more transparent.

  4. May 18

    Season 2 Episode 10: Rethinking Grassroots Education with Sinai Community School

    Education is more than classrooms it is the foundation of community transformation. Since 1996, Sinai Community School in Chazanga, Lusaka, has been committed to breaking barriers by offering affordable, inclusive, and high-quality learning Guided by the motto "Set free to learn", Sinai community school nurtures learners to become responsible citizens equipped for a rapidly changing world. In this episode, we were honoured to host Mr. Elias Khondowe, the School Coordinator whose career journey from mining and banking to education reflects resilience and leadership. For the past five years, Mr Elias has strengthened Sinai's systems, empowered staff and ensured smooth operations all with the goal of giving every child an equal opportunity to thrive. Join us as we explore how grassroots education is shaping Zambia's future and why investing in schools like Sinai community school is key to sustainable development.

  5. May 11

    Season 2 Episode 9: Breaking Barriers Rethinking Primary Dysmenorrhea

    We were honored to host Dr. Nachizya Edith Namukanga, a passionate public health researcher whose work is transforming how we understand and respond to adolescent health in Zambia. Her focus is on Primary dysmenorrhea a silent but widespread challenge that affects countless adolescent girls. Dr. Namukanga's journey began not in a lab, but in classrooms where she witnessed girls quietly battling pain, missing exams and even leaving school altogether. What makes her research remarkable is her approach as she doesn't see girls as subjects, but as partners. Through participatory workshops, co-designed tools and open community dialogues, she ensures that their lived experiences directly shape interventions, policies and advocacy. This episode is more than a conversation about health it's about agency, dignity and the power of listening to young women's voices.

  6. May 5

    Season 2 Episode 8: Championing Equity Aquila Ng'onga on Tax, Climate and Gender Justice

    We were honored to host Aquila Ng'onga a development and policy practitioner championing tax justice, gender equality, climate action and accountable resource governance. Guided by the belief that systems must answer to the people they impact most, Aquila blends economic expertise with real world advocacy from leading national research and budget analysis to shaping policy conversations at the highest levels. Currently a Project Coordinator at ActionAid Zambia, Aquila drives work on responsible minerals, gender inclusion and climate justice, while representing Zambia on regional and global platforms. This is a conversation about power, justice, and building systems that work for everyone. #KUTABAPodcast #Policy #ClimateJustice #TaxJustice #GenderEquality #Zambia #Leadership

  7. Apr 27

    Season 2 Episode 7: The White Rose Foundation transforming lives and empowering communities with Dr. In'utu Lubinda

    Dr. Lubinda is a medical doctor and community impact leader dedicated to advancing equitable opportunities for underserved children and youths and she is the Founder of the White Rose Foundation which is a nonprofit organization committed to promoting equitable quality education and creating learning opportunities for disadvantaged children and youths. Its mission is to empower underprivileged young people to become self-reliant and contributing members of their communities. The foundation focuses on three key areas: •  Education: Providing school supplies and STEM programs to spark imagination and prepare children for future opportunities. •  Entrepreneurship: Equipping young people with financial knowledge, confidence, and entrepreneurial skills. •  Health: Delivering basic health services and education to underserved communities, bridging barriers to education. Since its inception, the foundation has donated over 1,500 essential school supplies, empowered hundreds of children with practical skills and continues to foster sustainable social progress. Her leadership philosophy is rooted in intentional service, excellence and capacity building transforming lives and building resilient communities. In 2023, she was recognized with the Zee women's banking catalyst for change Award by ZANACO for her outstanding contribution to education and skills development.

  8. Apr 20

    Season 2 : Episode 6 Stoma Care Zambia: A Voice for the Unspoken

    In this episode we have a candid discussion with Benjamin Lungu who is one of the inspiring founders behind Stoma Care Zambia, an organization dedicated to supporting individuals living with stomas. A stoma is a surgically created opening on the abdomen that allows waste (stool or urine) to leave the body when the normal route is not possible due to illness, injury, or surgery. It can be lifesaving, but it also comes with challenges. Benjamin's vision has been to create a safe space where patients can find not only medical guidance but also emotional strength, community, and dignity in their journey. He understands that beyond the surgery and treatment, patients need ongoing support to live confidently and without stigma. At Stoma Care Zambia, the team works tirelessly to: •  Educate and raise awareness about stomas, helping patients, families, and communities understand what they are and how to care for them. •  Provide peer support networks, where people living with stomas can share experiences, encourage one another, and break the silence around this condition. •  Advocate for access to essential ostomy products, such as stoma bags and skin care supplies, which are often difficult to find or afford in Zambia. •  Empower patients to live independently, with dignity and confidence, by challenging stigma and misconceptions. Through Benjamin's leadership and the dedication of his colleagues, Stoma Care Zambia is transforming lives turning what many see as a burden into an opportunity for resilience, hope, and community.

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About

Kutaba is an inclusive story telling platform that spotlights change makers, community voices and CSR impact. We amplify development stories.

Information

  • Creator
    VibeCast ZM
  • Years Active
    2025 - 2026
  • Episodes
    29
  • Rating
    Clean
  • Copyright
    © VibeCast ZM
  • Show Website
    Kutaba Podcast