insights. intouch.

iFraud Foundation

Hosted by multi-emmy award-winning investigative reporter Kristin Thorne and presented by the iFraud Foundation this series explores the real issues facing the property and casualty insurance world. From the Fraudemic to legislative reform and other topics this is where industry insight meets meaningful conversation.  

  1. 2d ago

    S2 E11 - Commissioner Tim Temple & Operation Sideswipe

    Operation Sideswipe: Louisiana Insurance Commissioner Tim Temple on the Fight Against Organized Insurance Fraud Louisiana Insurance Commissioner Tim Temple returns to join insights. intouch. host and Emmy Award-winning investigative journalist Kristin Thorne for a candid discussion about Operation Sideswipe and the broader fight against organized insurance fraud. The massive staged-accident investigation involved 63 defendants and hundreds of millions of dollars in insurance claims. Commissioner Temple discusses the convictions of attorneys involved in the scheme, the multi-agency investigation that helped expose it, and why authorities must continue looking beyond the individuals who staged the crashes. The discussion examines the potential involvement of medical providers and other participants, the economic impact of organized fraud on businesses and consumers, and why Commissioner Temple believes Operation Sideswipe may represent only the “tip of the iceberg.” Temple also reveals how the Louisiana Department of Insurance is increasingly using artificial intelligence and data analysis to identify potential collusion and recurring patterns involving claimants, law firms, medical providers, and other actors—moving fraud investigations from individual cases toward a broader intelligence-driven approach. “Insurance fraud, it’s not victimless. We all pay for it.” — Commissioner Tim Temple Subscribe to insights. intouch. for conversations examining insurance fraud, organized schemes, public policy, investigations, and the people working to protect the integrity of the insurance system. #InsuranceFraud #OperationSideswipe #TimTemple #Louisiana #FraudInvestigation #OrganizedCrime #Insurance #ArtificialIntelligence #FraudPrevention #InsightsInTouch Thank you for listening!  If you would like to be a guest on the show or have a fraud story we should look into email us at insightsintough@ifraudfoundation.org  For more information about the iFraud Foundation visit www.ifraud.org

  2. Jun 15

    S2 E7 Kevin Habberfield, Esq - A View From The Other Side

    In this episode of insights. intouch., Kristin Thorne sits down with personal injury attorney Kevin Habberfield for a thoughtful discussion on insurance fraud, auto reform, and the challenges facing New York's civil justice system. Habberfield offers a plaintiff attorney's perspective on Governor Hochul's proposed reforms, arguing that stronger enforcement of existing fraud laws, increased resources for prosecutors, and greater use of technology such as dash cameras may be more effective than legislative changes alone. The conversation explores the realities of fraud in the claims environment, the role of juries in evaluating cases, concerns surrounding billboard advertising, and the importance of distinguishing legitimate claims from true fraud. Habberfield emphasizes that fraud should be aggressively prosecuted when uncovered, while cautioning against broadly labeling disputed claims as fraudulent without evidence. The episode concludes with a discussion on finding common ground between plaintiff and defense interests, highlighting the need for collaboration, transparency, and meaningful prosecution of bad actors to protect both injured individuals and the integrity of the insurance system. #InsightsIntouch #InsuranceFraud #AutoReform #PersonalInjury #ClaimsManagement #InsuranceIndustry #Litigation #FraudPrevention #KristinThorne #KevinHabberfield #iFraudFoundation Thank you for listening!  If you would like to be a guest on the show or have a fraud story we should look into email us at insightsintough@ifraudfoundation.org  For more information about the iFraud Foundation visit www.ifraud.org

  3. Jun 1

    S2 E6 Auto Fraud with Sharky Laguana, CEO Bandango Van Rentals

    Today on insights. intouch., we sit down with Sharky Laguana, CEO of Bandago and Chairman of the American Car Rental Association, for a fascinating and eye-opening conversation about the evolution of fraud in the vehicle rental industry. What begins with stories of mistaken vehicle rentals and stolen vans quickly turns into a deeper discussion about sophisticated criminal enterprises targeting rental fleets, identity fraud, VIN swapping operations, cross-border vehicle theft, and the growing threat of organized staged accident schemes. Drawing from more than two decades of experience, Sharky shares firsthand accounts of how fraud has transformed from isolated incidents into coordinated criminal activity costing businesses, insurers, and ultimately consumers millions of dollars. He also offers unique insight into the challenges rental companies face in detecting fraud, recovering stolen assets, and combating increasingly sophisticated schemes. Join host Kristin Thorne as she explores the intersection of transportation, insurance fraud, organized crime, and public policy in a conversation that highlights why collaboration across industries is more important than ever. This is insights. intouch.. Let's get in touch with today's insights. Thank you for listening!  If you would like to be a guest on the show or have a fraud story we should look into email us at insightsintough@ifraudfoundation.org  For more information about the iFraud Foundation visit www.ifraud.org

About

Hosted by multi-emmy award-winning investigative reporter Kristin Thorne and presented by the iFraud Foundation this series explores the real issues facing the property and casualty insurance world. From the Fraudemic to legislative reform and other topics this is where industry insight meets meaningful conversation.