Change Order Podcast

Primary Venture Partners

5.0 (3)
BUSINESS

Hosted by Jason Shuman of Primary Venture Partners, Change Order explores the turning points that define today’s leading operators and investors. Guests like Ryan Serhant, Codie Sanchez, Michael Rudin, and James O’Shaughnessy share the key inflections that shaped who they are — and how they think.

JAN 9

Who Actually Wins When Everyone Has AI | Dan Shipper

AI is changing what it means to be good at your job. Dan Shipper, co-founder and CEO of Every, shares how he went from productivity writer to leading an AI-native company running six apps with a lean team, without being a full-time engineer. In this episode with Jason Shuman, Dan gets into: - how shipping work now looks more like directing - systems than writing code - why managing AI feels like running a company - how compound systems prevent the same mistakes from happening again - why allocation is becoming the most important skill heading into 2026 This episode offers a clear look at how founders and operators are adapting as AI reshapes how work gets done. Connect with us here: Dan Shipper: https://www.linkedin.com/in/danshipper/ Jason Shuman: https://www.linkedin.com/in/jasonshuman/ Every Inc: https://www.linkedin.com/company/everyinc/ Change Order: https://www.linkedin.com/company/change-order/

1h 17m
12/05/2025

This AI Startup Is Changing How Call Centers Work Forever

When’s the last time you had a good customer experience? Alex Levin, Co-founder and CEO of Regal AI, is building AI Phone Agents that handle millions of customer calls for a small fraction of the cost, and drive higher customer satisfaction. In this episode with Jason Shuman, Levin gets into: • why companies moved away from phone calls despite customer demand. • how legacy vendors decided voice wasn’t worth improving. • why AI voice is now cheaper and more consistent than humans. • what slows big companies from adopting voice AI. • how AI handles the tier-1 work while humans focus on harder problems. Connect with us here: 1. Alex Levin: https://www.linkedin.com/in/alexlevin1 2. Jason Shuman: https://www.linkedin.com/in/jasonshuman/ 3. Change Order: https://www.linkedin.com/company/change-order/ 4. Primary Venture Partners: https://www.linkedin.com/company/primary-venture-partners/

1h 28m
11/21/2025

Inside How Crosby Is Automating the $1 Trillion Legal Industry | Ryan Daniels of Crosby

What if the future of law isn’t about replacing lawyers, but supercharging them? Ryan Daniels, Co-founder and CEO of Crosby, is building the world’s first AI-powered law firm that blends human judgment with machine speed to handle contracts in hours, not days. In this episode with Jason Shuman, he discusses: • why the $1T legal industry is finally ready for automation. • how Crosby became an AI-first law firm that works through Slack. • what he learned from India’s legal outsourcing boom. • why speed is the real edge in legal tech. • how AI and human lawyers now work side by side. Connect with us here: 1. Ryan Daniels- https://www.linkedin.com/in/crosbyryan/ 2. Jason Shuman- https://www.linkedin.com/in/jasonshuman/ 3. Change Order- https://www.linkedin.com/company/change-order/ 4. Primary Venture Partners- https://www.linkedin.com/company/primary-venture-partners/

1h 7m
11/14/2025

The Newsletter Everyone in Tech Reads | The Generalist & Mario Gabriele

The pace of innovation has never been faster or harder to follow. Mario Gabriele, founder of The Generalist, a newsletter and community helping over 150K readers make sense of what matters in tech, AI, and venture, joins Jason Shuman to share how deep research and storytelling help him decode the forces shaping what’s next. They get into: • the mental models behind The Generalist’s most-read stories • why 95% of early stage investing comes down to the founder • how writing builds sharper intuition than data ever could Connect with us here: 1. Mario Gabriele- https://www.linkedin.com/in/mariogabriele/ 2. Jason Shuman- https://www.linkedin.com/in/jasonshuman/ 3. Change Order- https://www.linkedin.com/company/change-order/ 4. Primary Venture Partners- https://www.linkedin.com/company/primary-venture-partners/ 00:00 Trailer 01:06 The Generalist: From Concept to Execution 04:12 Writing Process and Research Techniques 13:04 Navigating the Media Landscape and Investment Insights 35:51 Challenges in Seed Stage Investing 36:47 Evaluating Founders: Insights from Hummingbird 45:11 Market Dynamics and AI Bubble 59:00 Lessons from the Generalist's Journey

1h 6m
11/07/2025

The Robotics Startup Governments Can’t Ignore | Rahul Sidhu on Aerodome

With emergency response times under three minutes, the future of public safety is airborne. Rahul Sidhu, co-founder and CEO of Aerodome, joins Jason Shuman on Change Order to share how he and his team are deploying drones as ‘first responders’, combining automation and aviation to transform how cities handle critical events. Together, they explore: • how a pandemic-induced staffing crisis gave rise to a new model of air support • why policing is entering its “guy in the chair” era • what DJI taught the world about market capture and policy Connect with us here: 1. Rahul Sidhu- https://www.linkedin.com/in/rahulsidhu/ 2. Jason Shuman- https://www.linkedin.com/in/jasonshuman/ 3. Change Order- https://www.linkedin.com/company/change-order/ 4. Primary Venture Partners- https://www.linkedin.com/company/primary-venture-partners/

1h 10m
10/31/2025

Why AI’s Biggest Win Might Be in Schools | Adeel Khan on MagicSchool

What if AI’s most transformative impact starts where we least expect it, in a classroom? Adeel Khan, former principal and CEO of MagicSchool, turned this insight into an AI platform helping over 6 million educators reduce burnout and elevate teaching. On Change Order, with Jason Shuman, he shares: • the role of teachers in guiding AI to personalize learning for each student. • how MagicSchool became one of the few AI tools approved by multiple districts. • the importance of trust when scaling AI in sensitive environments like schools. • how MagicSchool addresses the unique workload of special education teachers. Connect with us here: 1. Adeel Khan- https://www.linkedin.com/in/adeelkh/ 2. Jason Shuman- https://www.linkedin.com/in/jasonshuman/ 3. Change Order- https://www.linkedin.com/company/change-order/ 4. Primary Venture Partners- https://www.linkedin.com/company/primary-venture-partners/

1h 18m
10/22/2025

The $42M Startup Making Government Spend Public | Justin Wenig, Starbridge

What if government spending was as searchable as the web? Justin Wenig, founder & CEO of Starbridge, joins Jason to unpack how his team uses AI and FOIA at scale to make public spending transparent and actionable for both vendors and agencies. In this episode of Change Order, they get into: • how FOIA becomes a go-to-market superpower (and how to operationalize it) • building the largest purchase/contract graph in gov • why “use it or lose it” budgets entrench waste • the sales headcount trap in vertical SaaS • fundraising without “ninja tricks” Connect with us here: 1. Justin Starbridge- https://www.linkedin.com/in/justinwenig 2. Jason Shuman- https://www.linkedin.com/in/jasonshuman/ 3. Change Order- https://www.linkedin.com/company/change-order/ 4. Primary Venture Partners- https://www.linkedin.com/company/primary-venture-partners/

1h 13m
10/03/2025

CASAP’s $25M Battle to Protect Your Money | CEO Shanthi Shanmugam

First-party fraud costs businesses over $100 billion a year, often because finance teams rely on outdated systems. Enter Casap, an AI-driven platform that reduces fraud losses and simplifies dispute resolution. On Change Order, Shanthi Shanmugam, CEO and co-founder, shares how her experience in product and customer care at Robinhood inspired the creation of Casap. She also discusses with Jason Shuman: • why every dispute is a test of trust • how AI and humans collaborate to resolve disputes in minutes • what it takes to turn regulatory rules into a competitive advantage Connect with us here: 1. Shanthi Shanmugam- https://www.linkedin.com/in/shanthi-shanmugam-4057284a/ 2. Jason Shuman- https://www.linkedin.com/in/jasonshuman/ 3. Change Order- https://www.linkedin.com/company/change-order/ 4. Primary Venture Partners- https://www.linkedin.com/company/primary-venture-partners/

1h 5m

TRAILER

Change Order by Jason Shuman- Season 2 | Official Trailer

In S1, Jason Shuman spoke with Ryan Serhant, Codie Sanchez, and Ankur Jain about steering through change. Season 2 brings Ali Javid, Michael Tennenbaum, Shane Hegde, and more into the conversation, exploring the crucibles that have shaped their journeys. Links to the new YouTube, Spotify, and Apple Podcasts feeds are in the comments.

06/06/2025

•

2 min

5

out of 5

3 Ratings

Hosted by Jason Shuman of Primary Venture Partners, Change Order explores the turning points that define today’s leading operators and investors. Guests like Ryan Serhant, Codie Sanchez, Michael Rudin, and James O’Shaughnessy share the key inflections that shaped who they are — and how they think.

Creator

Primary Venture Partners
Years Active

2025 - 2026
Episodes

22
Rating

Explicit
Copyright

© Primary Venture Partners
Show Website

Change Order Podcast