The Staffing Playbook Podcast, Powered by YES

Steve Farrell
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Join us as we explore the latest trends, share industry insights, and provide valuable tips to help you navigate the ever-evolving landscape of employment strategies. Whether you’re a seasoned professional or just starting out, there’s something for everyone.

  1. FEB 20 · VIDEO

    AI Strategy in Staffing — What’s Real, What Wins

    There’s a LOT of noise around AI in staffing right now. Most of it sounds impressive. Very little of it actually moves the needle. That’s why I sat down with Pankaj Jindal, Co-Founder of Sense, someone who’s been building AI inside staffing long before it became a buzzword. This episode cuts straight through the hype and gets into: ✅ Why AI should augment recruiters, not replace them ✅ The difference between shiny tools vs. real business impact ✅ Where AI is already driving measurable wins (sourcing, engagement, matching, productivity) ✅ Why data quality + workflow design matter more than model selection ✅ How leaders should think about AI as a strategy, not a feature One big takeaway: AI doesn’t fix broken processes. It amplifies them. If your foundation isn’t solid, AI just makes the cracks show faster. If you’re a staffing leader trying to decide where to place your bets in 2026, this episode will help you focus on what actually works. 📅 Feb 19, 2026 ⏰ 1:00 PM MDT 🎧 The Staffing Playbook Podcast Drop a comment if you’re actively testing AI in your agency — I’d love to hear what’s working (and what isn’t). #StaffingLeadership #AIinStaffing #FutureOfWork #RecruitingTech #TheStaffingPlaybook #StaffingPodcast

    49 min

  2. FEB 6 · VIDEO

    3-Pillar Playbook for Scaling a Staffing Firm in 2026

    Scaling a staffing firm in 2026 isn’t about working harder. It’s about building the right operating system.   On the next episode of The Staffing Playbook Podcast, I’m joined by Matt Buffington, CEO & Founder of KinISO, to break down the 3 pillars every staffing leader must master to scale profitably in today’s market: ✔️ Sales ✔️ Service / Operations ✔️ Recruiting   Matt has spent 15+ years across technology, staffing, and sales, and now leads KinISO — a platform built to fundamentally change how staffing firms launch, operate, and scale.   We’ll dig into: 🔹 Why most firms stall between $10M–$50M 🔹 Where technology actually drives leverage (and where it doesn’t) 🔹 How to design a scalable operating model 🔹 What the best-run firms are doing differently heading into 2026   If you’re a staffing owner, executive, or leader serious about building a durable, scalable business — this episode is for you.   📅 Feb 5, 2026 ⏰ 1:00 PM MDT 🎙️ Live on The Staffing Playbook Podcast, Powered by YES 👉 RSVP to the event and join us live.

    43 min

  3. JAN 23 · VIDEO

    The State of Staffing 2026 — Live Roundtable

    🎙️ The State of Staffing 2026 — Live Roundtable The Staffing Playbook Podcast, Powered by YES 📅 January 22  ⏰ 1:00 PM MDT The staffing industry isn’t “changing.”  It’s already changed. In this live roundtable, we cut through the noise and talk honestly about what staffing leaders are walking into in 2026—and what actually matters if you want to win. Tom Erb & Mark Winter go head to head in this compelling conversation We cover: Why 2026 is the Year of the Customer, not sales, not growth-at-all-costs The real gap between AI hype vs. operational reality Why agencies that treat staffing like a commodity won’t survive What leaders must fix now in operations, accountability, and experience How trust, consistency, and execution are becoming the true differentiators This isn’t theory.  It’s lived experience from operators who are in it every day—dealing with margin pressure, client expectations, talent shortages, and technology that only works if your fundamentals are solid. If you’re an owner, executive, sales leader, or operations leader in staffing, this conversation will challenge how you’re thinking about 2026. 👉 Join us live on January 22 at 1:00 PM MDT  🎧 The Staffing Playbook Podcast

    52 min

  4. JAN 9 · VIDEO

    The 2025 Staffing Playbook Podcast Recap

    End-of-Year Episode of The Staffing Playbook We pulled the best moments from our 2025 guests—the insights that actually mattered, the ones that moved the needle, and the lessons staffing leaders need as we head into 2026. No hype. No recycled talking points. Just real strategies around leadership, sales, operations, and building teams that win in a tougher, more competitive market. If you’re running a staffing firm and want to be ahead next year—not reacting—this episode is for you. 👇 We’re live right now. Jump in and listen.

    45 min

  5. 12/26/2025 · VIDEO

    Becoming the Leader People Actually Want to Follow

    Most people in leadership roles were never taught how to lead — they were promoted, handed a title, and expected to figure it out. But real leadership? The kind people willingly follow? That takes intention, skill, and self-awareness. This week on The Staffing Playbook Podcast, Powered by YES, we’re bringing in someone who has lived it, coached it, and built a career on transforming teams: 🎙 Guest Speaker: Andre Young  Professional Speaker • Author • Leadership Trainer • Founder of You Evolving Now  Former mental health therapist → pro athlete → organizational consultant  Author of 7 Ways to Lead Andre breaks down leadership in a way few people do — practical, human, direct, and immediately actionable. No fluff. No corporate buzzwords. Just the truth about what makes people actually want to follow you. We unpack:  ✔️ Why most leaders unintentionally limit their teams  ✔️ How to build trust without playing “the boss” card  ✔️ The behaviors teams desperately want but rarely get  ✔️ The difference between leading and managing  ✔️ How to evolve as a leader… even when you’re already good 📅 Releases December 22, 2025  ⏰ 1:00 PM MDT If you manage people, plan to lead, or want to elevate how you show up in your organization — this episode is one you don’t skip. 👇 Follow The Staffing Playbook Podcast so you don’t miss it.  Powered by Your Employment Solutions & Sponsored by Staffing Referrals

    1h 5m

  6. 12/15/2025 · VIDEO

    How Staffing Firms Should Do Marketing in 2026

    If you think marketing in staffing is tough today… 2026 is about to raise the bar. AI, content velocity, buyer attention spans, and the shift to experience-driven branding are rewriting the rules — and we’re bringing in two people who don’t just talk marketing… they build it.   🎙 The Staffing Playbook Podcast Hosted by Steven Farrell & Geneviève Bourgeois 💡 Guest Experts: Mike Bradbury– the cat-shirt-wearing creative brain behind Type Marketing Tracey L. – the queen of punchy, relatable storytelling who somehow ended up on WFAN Radio with Boomer & Gio   Together, we dig into: ✔️ What staffing firms must change going into 2026 ✔️ Why most industry marketing still misses the mark ✔️ How to create content clients actually want ✔️ The rise of authenticity, community, and video-driven reach ✔️ The simple moves staffing leaders can take right now to win more orders   📅 Releasing: December 11, 2025 ⏰ 1:00 PM MDT 🎧 Don’t miss this one — it’s packed with insights, real talk, and a whole lot of fun. If you’re serious about leveling up your firm’s brand, demand generation, and client acquisition strategy… this episode is your roadmap.   👇 Follow The Staffing Playbook Podcast and be ready when it drops. The Staffing Playbook Podcast, Powered by YES

    55 min

  7. 11/28/2025 · VIDEO

    2026 "The year of the Customer"

    “Why the Year 2026 Will Be the Year of the Customer.” If you’re in staffing or recruiting, you already feel it — 2026 is shaping up to be a completely different kind of year. Clients want more clarity, more partnership, and a lot less chaos. Recruiters are evolving fast. And AI is redefining what “great service” even means. In this upcoming episode, Geneviève Bourgeois and I break down: 🔹 The real customer expectations rolling into 2026 🔹 Why the volume-based staffing model is about to get left behind 🔹 How AI-enhanced recruiters will raise the standard across the entire industry 🔹 The top friction points that are costing agencies trust 🔹 What HR leaders say they actually want moving forward 🔹 And the three things every staffing firm must commit to in 2026 If you want to walk into the new year with a competitive edge — don’t miss this one. 🎧 Episode goes live Nov. 25 at 1:00 PM MDT

    42 min

  8. 11/14/2025 · VIDEO

    AI Isn’t Coming — It’s Here: What Staffing Leaders Can Learn from Whippy AI

    New Episode Drop – The Staffing Playbook 🎙️ AI isn’t coming — it’s already here. And staffing leaders who learn to use it the right way will dominate 2026. In Episode 60, we’re joined by Jack Kennedy, Co-Founder of Whippy, one of the fastest-growing AI platforms transforming how teams communicate, automate, and scale. We dig into: 💡 The founding story behind Whippy AI 📈 What Jack and his team have learned building an AI company from the ground up ⚙️ Real use cases & case studies in staffing and beyond 🧠 How to evaluate an AI software partner (without getting sold snake oil) 🚀 And the big one — how staffing agencies can win in 2026 using AI strategically This conversation isn’t about buzzwords. It’s about what works — and what’s coming next. 🎧 Tune in Thursday, Nov. 13th @ 1PM MDT ➡️ Ep. 60 | AI Isn’t Coming — It’s Here: What Staffing Leaders Can Learn from Whippy AI Hosted by: Steven Farrell, CSP & Genevieve Bourgeois Powered by: Your Employment Solutions Sponsored by: Staffing Referrals

    53 min
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Join us as we explore the latest trends, share industry insights, and provide valuable tips to help you navigate the ever-evolving landscape of employment strategies. Whether you’re a seasoned professional or just starting out, there’s something for everyone.

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