Tim Talks: Behavioral Health

Tim Zercher

Tim Talks: Behavioral Health is a fast-paced podcast featuring candid, 10-minute conversations with leaders across the behavioral health field. Hosted by Timothy Zercher, CEO of A-Train Marketing, each episode dives into what’s actually working in marketing, practice growth, and leadership — with a sharp focus on ethics, sustainability, and smart strategy. Designed for behavioral health providers, practice owners, and executive leaders, Tim Talks delivers real insight from real operators shaping the future of care. Short talks. Big insights. Smarter growth. New episodes weekly.

  1. Aug 4

    Anthony Netkovick – Director of Behavioral Health Department, OneWell Health Care

    What does it take to build a behavioral health program the right way from the ground up? In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Anthony Netkovick, Director of Behavioral Health at OneWell Health Care, to discuss the realities of launching and scaling an ABA program while staying committed to person-centered care. Anthony shares how his journey from special education into behavioral health shaped his leadership philosophy, why celebrating small wins is critical when building a new program, and how strong organizational values create better outcomes for families and clinicians alike. The conversation also explores one of behavioral health's biggest challenges - recruiting and retaining quality professionals—and the role marketing plays in attracting both talented clinicians and the families who need support. Whether you're leading an ABA organization, growing a behavioral health practice, or passionate about ethical, sustainable care, this episode offers practical insights on building programs that put people first. In this episode, you'll learn:  Why focusing on small wins leads to long-term success  How to build an ABA program with a strong culture from day one  What person-centered care looks like as organizations scale  The biggest hiring challenges facing behavioral health leaders today  How strategic marketing helps attract both clinicians and families

    Anthony Netkovick – Director of Behavioral Health Department, OneWell Health Care
  2. Jul 23

    Mina G. Yacoub, PharmD, BCPS – Founder & CEO, Qik Productions

    Patients often leave a healthcare appointment with the right information—but not the understanding they need when questions arise later. In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Mina G. Yacoub, PharmD, BCPS, Founder & CEO of Qik Productions, to discuss one of healthcare's biggest blind spots: what happens after the patient leaves. Drawing on her experience as a pharmacist, Mina shares why patient education shouldn't end at the point of care and how healthcare organizations can improve outcomes by delivering educational content when patients need it most. She also explains how engagement analytics can strengthen patient education without losing the human connection, the challenges of building a healthcare startup, and why solving the right problem matters more than selling the right product. Whether you're a behavioral health leader, clinician, or healthcare innovator, this conversation offers practical insights into improving patient understanding and engagement beyond the exam room. In this episode, you'll learn:  Why patients forget critical healthcare information after appointments  How continuous education improves patient understanding and adherence  Using engagement analytics to strengthen patient education  The biggest lessons from building a healthcare startup  Why successful organizations focus on problems before solutions  How digital education is changing the future of patient care

    Mina G. Yacoub, PharmD, BCPS – Founder & CEO, Qik Productions

About

Tim Talks: Behavioral Health is a fast-paced podcast featuring candid, 10-minute conversations with leaders across the behavioral health field. Hosted by Timothy Zercher, CEO of A-Train Marketing, each episode dives into what’s actually working in marketing, practice growth, and leadership — with a sharp focus on ethics, sustainability, and smart strategy. Designed for behavioral health providers, practice owners, and executive leaders, Tim Talks delivers real insight from real operators shaping the future of care. Short talks. Big insights. Smarter growth. New episodes weekly.