Tim Talks: Behavioral Health

Tim Zercher

Tim Talks: Behavioral Health is a fast-paced podcast featuring candid, 10-minute conversations with leaders across the behavioral health field. Hosted by Timothy Zercher, CEO of A-Train Marketing, each episode dives into what’s actually working in marketing, practice growth, and leadership — with a sharp focus on ethics, sustainability, and smart strategy. Designed for behavioral health providers, practice owners, and executive leaders, Tim Talks delivers real insight from real operators shaping the future of care. Short talks. Big insights. Smarter growth. New episodes weekly.

  1. Melissa Kozak – Founder, Kozak Consulting LLC and Clinical Partnership Consultant, Therapprove

    1D AGO

    Melissa Kozak – Founder, Kozak Consulting LLC and Clinical Partnership Consultant, Therapprove

    Technology is rapidly transforming behavioral health and ABA services - but is it actually helping clinicians deliver better care? In this episode of Tim Talks: Behavioral Health, Tim Zercher sits down with Melissa Kozak, BCBA, founder of Kozak Consulting and Clinical Partnership Consultant at Therapprove. With nearly 20 years of experience across schools, clinics, homes, and community settings, Melissa shares a clinician’s perspective on how technology should support - not complicate - real-world care. Melissa discusses the gap between how systems are built and how services are actually delivered in the field. She also explores the rise of caregiver-supported models, the growing role of AI in documentation and clinical workflows, and why many clinicians are moving toward specialized and independent practice models. They also dive into marketing and growth strategies in the ABA space, including why relationship-driven partnerships still outperform many traditional marketing tactics - and why ethical growth matters more than ever. If you're a practice owner, BCBA, or behavioral health leader navigating new technology, workforce challenges, or growth strategies, this conversation offers practical insights from someone who operates both in the field and inside the tech ecosystem. In this episode, you'll learn: • Where technology often fails clinicians in real-world settings  • Why caregiver support tools are becoming essential in ABA services  • How AI transcription and automation may reduce documentation burden  • Why specialization is shaping the future of ABA careers  • How relationship-driven growth beats transactional marketing  • What practice owners should be cautious about when adopting new technology

    12 min
  2. Matt Cicoria - Consultant and Founder, Positive Behavioral Outcomes

    MAR 2

    Matt Cicoria - Consultant and Founder, Positive Behavioral Outcomes

    In this episode of Tim Talks: Behavioral Health, host Timothy Zercher speaks with Matt Cicoria, Consultant and Founder of Positive Behavioral Outcomes, LLC, and the Producer & Host of the widely popular Behavioral Observations Podcast - one of the most downloaded shows in behavior analysis with millions of listens over nearly a decade. Matt shares key insights from hosting long-form interviews with leading behavior analysts, including recurring guest backstories that resonate deeply with listeners, his deliberate focus on broader applications of behavior analysis beyond autism (e.g., behavioral economics, contingency management, OBM), and why he prefers the term "behavior analysis" over the autism-framed "ABA." The discussion covers overlooked trends like the revolutionary potential of AI in data analysis, automated session data collection, real-time feedback, and ethical implementation. Matt reflects on a memorable and challenging interview with Dr. Carl Hart, lessons in thoughtful communication (including the power of strategic pauses), the exciting growth of the autism services field, and serious concerns around rapid expansion - such as quality control, perverse incentives, clinical leadership experience gaps, and the risk of sidelining applied research in favor of high-demand practice roles. Whether you're a BCBA, RBT, clinic owner, or anyone interested in the future of behavioral science and autism support, this episode offers candid, practical perspectives on sustainable growth, ethics, and innovation in our field.

    17 min

About

Tim Talks: Behavioral Health is a fast-paced podcast featuring candid, 10-minute conversations with leaders across the behavioral health field. Hosted by Timothy Zercher, CEO of A-Train Marketing, each episode dives into what’s actually working in marketing, practice growth, and leadership — with a sharp focus on ethics, sustainability, and smart strategy. Designed for behavioral health providers, practice owners, and executive leaders, Tim Talks delivers real insight from real operators shaping the future of care. Short talks. Big insights. Smarter growth. New episodes weekly.