Operationally Intelligent

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Operationally Intelligent is the podcast for technical leaders and practitioners turning observability into business value. In each episode, we dive into real-world use cases, practical strategies, and emerging trends in Operational Intelligence—a data-driven approach that goes beyond observability to support continuous improvement, proactive decision-making, and smarter operations. Through informal, conversational interviews with industry experts, we explore how organizations can harness OI to align operations with business outcomes.

Episodes

  1. Do we really need LLM observability?

    11/24/2025

    Do we really need LLM observability?

    In this conversation, Karthik Kalyanaraman, Co-Founder and CTO of Langtrace, discusses the evolution and importance of observability in AI, particularly for large language models. He shares insights on the challenges faced by developers in implementing observability, the role of OpenTelemetry, and the significance of standards in preventing vendor lock-in. Karthik emphasizes the need for organizations to connect observability to business outcomes and the future potential of AI observability in building trust among engineering teams and executives.

    38 min
  2. Can DORA metrics transform your team?

    09/08/2025

    Can DORA metrics transform your team?

    In this episode of Operationally Intelligent, Nathen Harvey from Google Cloud discusses his journey to leading the DORA team and the significance of DORA in measuring software delivery performance. He explains the core metrics of DORA, the importance of capabilities and conditions for success, and how organizations can implement DORA effectively. The discussion also touches on the role of leadership, the impact of real-time data, and the future of DORA research, particularly in relation to AI.

    32 min
  3. Mobile Observability: Operational Intelligence in Your Pocket

    08/18/2025

    Mobile Observability: Operational Intelligence in Your Pocket

    In this episode of Operationally Intelligent, we chat to Hanson Ho from Embrace and discuss the intricacies of mobile observability, emphasizing the importance of user-centric monitoring and the challenges faced in collecting and analyzing data from mobile applications. We explore the role of OpenTelemetry in standardizing observability practices and provide insights into best practices for mobile teams. The discussion highlights the significance of understanding user experience and performance metrics in driving operational intelligence and business value.

    39 min
  4. Beyond Metrics: The Real Work of Operational Intelligence

    07/24/2025

    Beyond Metrics: The Real Work of Operational Intelligence

    In this episode of Operationally Intelligent, we're joined by Stephen Townshend , and we discuss the complexities of operational intelligence, site reliability engineering, and the role of data in making informed business decisions. We explore the challenges of navigating complex systems, the importance of effective communication within teams, and the illusion of control in large organizations. The conversation also touches on the potential of AI in enhancing operational intelligence and the need for trust in AI-driven decision-making.

    33 min
  5. Insider View: AWS Best Practices for Operational Intelligence

    06/16/2025

    Insider View: AWS Best Practices for Operational Intelligence

    In this episode of Operationally Intelligent, Adam Kinniburgh and Michael Hausenblas discuss the nuances of operational intelligence and observability, exploring the importance of learning from incidents, the challenges organizations face in transitioning to operational intelligence, and the role of culture in fostering a supportive environment. They also delve into cost considerations, data storage strategies, and the potential of AI in enhancing operational intelligence practices.

    30 min
  • 5 Episodes

About

Operationally Intelligent is the podcast for technical leaders and practitioners turning observability into business value. In each episode, we dive into real-world use cases, practical strategies, and emerging trends in Operational Intelligence—a data-driven approach that goes beyond observability to support continuous improvement, proactive decision-making, and smarter operations. Through informal, conversational interviews with industry experts, we explore how organizations can harness OI to align operations with business outcomes.

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